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1.
Abstract Although consumers' growing interest in ethical consumption has been well-documented, their understanding of specific claims, and the link between their stated concerns and behaviour, has not. Using a framework from systematic-heuristic and behaviour modification theory, this study explored consumers' understanding of varied ethical claims and a specific eco-label, and then estimated the effect these stimuli had on their choice behaviours. In-depth interviews revealed a strong interest in environmental and social attributes but considerable scepticism about specific claims. However, a choice modelling experiment found ethical attributes nevertheless influenced respondents' choices. Two distinct clusters whose views and choice behaviours differed markedly existed: one was primarily price-driven and the other more responsive to specific claims. Discrepancies between the qualitative and quantitative studies appear attributable to differences in information processing; many consumers respond strongly to heuristics, even though they believe themselves sceptical of the claims these communicate. The findings raise important policy questions about the scientific basis of many ethical claims, since consumers were strongly influenced by these, despite their views to the contrary. 相似文献
2.
This paper discusses how, using both a futures studies perspective and social contract theory, marketing is uniquely positioned to help reduce crimes against wildlife. The futures studies perspective involves predicting probable, preferable, and possible futures. Moreover, marketers have an obligation (i.e., a social contract) to society—wildlife included—to meet consumer needs through well-rounded, morally robust strategies. Using face-to-face and digital data collection methods, a broad set of consumers were asked about their perspectives on the future wildlife. Grounded theory was used to analyze responses until a point of thematic saturation. The results indicate that consumers take a broad, inclusive view of wildlife crime. Participants describe the immediate probable future where micro-, meso-, and macrolevel wildlife crimes persist, and a preferred future of wildlife, including among others, reduced wildlife crime, decreased animal cruelty, and human–wildlife symbiosis. Respondents expressed a desire to reduce what they view as wildlife crime and presented viable paths to reduce such crimes. Theoretical and managerial implications are offered. 相似文献
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David N. Sattler Holly Berg Sadie R. Grattan Alyssa Nelson Megan Poppe Richard J. Harnish Makayla Shank 《心理学和销售学》2020,37(12):1790-1796
Orangutans are projected to become critically endangered or extinct this century if humans continue to destroy their habitat. Threats include legal and illegal clearcutting of rain forests to establish palm oil plantations, climate change, and transnational organized crime. This study examines how self-benefit and other benefit appeals, knowledge of threats, concern about habitat loss, and liking orangutans are associated with (a) intent to protect habitat due to licit threats and crimes against wildlife, and (b) seeking information to save habitat. Upon entry to a zoo, 251 (118 men, 128 women, and 5 unknown) persons viewed posters highlighting the benefits of habitat conservation to self or others and completed a survey. Concern, threat knowledge, liking, and self-benefit and other benefit appeals accounted for 28% of the variance associated with intent to take action to protect the habitat. Integrating social influence principles into zoo displays and addressing barriers that prevent conservation behavior are discussed. The ideas in this paper are relevant to many primates and endangered species. 相似文献
5.
In this article we build on the program of research in well-being marketing by further conceptualizing and refining the conceptual
domain of the concept of consumer well-being (CWB). We then argue that well-being marketing is a business philosophy grounded
in business ethics. We show how this philosophy is an ethical extension of relationship marketing (stakeholder theory in business
ethics) and is superior to transactional marketing (a business philosophy grounded in the principles of consumer sovereignty).
Additionally, we argue that well-being marketing is based on duty ethics concepts, specifically the duty of beneficence and
non-maleficence. Subsequently, we show how the well-being concept guides marketing decisions for consumer goods firms. 相似文献
6.
James Brian Aday Kelly Virginia Phelan Swathi Ravichandran 《Journal of Foodservice Business Research》2018,21(4):440-461
As restaurants are the primary hospitality business represented on flash-sale sites, this study examined motivations of restaurant managers when choosing whether to utilize the promotional mediums of flash-sales. Interviews were administered as a measurement instrument. Results demonstrated restaurants which have employed flash-sales are weary of the likelihood of success and believe the flash-sales brought in established customers. Non-users indicated hesitation towards adoption of flash-sales related to low profit margins per item in their operation and the percentage split of the sale price between the firm and flash-sale provider. Findings provide keen foundational insight into the flashsale phenomenon. 相似文献
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绿色营销、公益营销和社会营销的比较分析 总被引：2，自引：0，他引：2
王建华 《商业经济(哈尔滨)》2010,(9):89-91
绿色营销、公益营销和社会营销都是对传统营销观念的发展和修正,符合企业发展的基本规律。其中社会营销的内涵最为丰富,是和传统营销观念相对应的一种新的营销观念;绿色营销源于社会营销;公益营销是社会营销观念指导下的营销方式的创新;三种既有密切联系又各有侧重。不同的营销形式,在为企业营销行为提供新的选择的同时,也给企业提出了新的社会要求。一个理性的企业,在营销形式的选择上,应结合企业自身的具体情况,根据企业生产经营的发展阶段和企业所处的内外部特定环境,科学理性的选择有效的营销行为。 相似文献
8.
Corina Şerban 《食品市场学杂志》2013,19(2):81-92
The notion of corporate social responsibility has evolved into a fairly complex concept that can influence the very world we live in. Today's society is interested not only in companies' financial results but also in the way they conduct their businesses. Corporations everywhere try to respond to new environmental challenges by actively engaging in the life of the community and by developing relationships based on mutual trust with consumers. This article introduces the corporate social responsibility domain by underlining the importance of this concept to the later development of a company. The article denounces the results of research conducted on Romanian consumers regarding corporate social responsibility campaigns undergone by firms in Romania. Its purpose is to bring insight into Romanian consumers' perceptions of recent social campaigns, reviewing the extent to which these consumers are willing to become involved in society's well-being. The survey conducted here attempts to provide answers to issues that concern the companies' involvement type, their purview, the reasons for participating in society's welfare, as well as the social campaigns' most common action areas. The results gathered show that corporate social responsibility is not only a promotion method, but a method that implies the effective involvement in the life of the community and in its subsequent issues, therefore representing a real means of support for the economic development of the community in question. In conclusion, companies must put their social conscience into use when dealing with their clients and stakeholders, by offering solutions to environmental concerns, resource management, mutual aid, and welfare rising from corporate support. 相似文献
9.
移动互联网技术的飞速发展将人类社会带入了社交媒体时代,在线移动网民得以更加便捷、频繁地交流和互动,海量用户生成内容(UGC)由此源源不断地生成在社交媒体网络之中,受众的消费心理也因此得到满足。本文基于“使用与满足”理论,于受众角度对STEAM教育行业需求状况进行分析,归纳出社交媒体语境下STEAM教育受众的三大需求:自我实现需求、交流和互动需求以及价值延展需求,并对此指出一套营销策略创新路径。 相似文献
10.
Roberto Venturini 《Journal of Marketing Management》2016,32(11-12):1190-1199
ABSTRACTTo address ‘wicked problems’ such as obesity, family violence or community safety, we need systems change interventions that reach large numbers, are scalable and can be enriched over time.Follow the development of a social marketing platform as it became a critical component of Healthy Together Victoria; an internationally recognised, and radically different, approach to driving change for better health. Working beyond the delivery of public education campaigns, social marketing became a key pillar of this powerful movement – one that emboldened governments, business and other partners across sectors and communities – to tackle the rising tide of obesity through leadership, big thinking and joint action. 相似文献
11.
A Social Marketing Template for Solving the Musicians’ Dilemma Through Nonprofit Healthcare Networks
Corey S. Jackson 《非赢利和公共部门市场学杂志》2014,26(1):80-98
The Musicians’ Dilemma—the lack of affordable healthcare for the uninsured or underinsured musical entrepreneur—is actually a common problem plaguing not only 33% of musicians, but approximately 19% of the American population as a whole. The current research uses social marketing principles to conceptualize a template for designing a marketing program that meets the healthcare needs of the target market. Health Alliance for Austin Musicians (HAAM) is a nonprofit organization that links healthcare providers, local businesses, and community donors in a network providing basic preventive health services to this essential segment of the community. HAAM's business model is analyzed and cast on the social marketing framework so that it can be adapted for use by other music cities. Although the template could also be applied to serve other uninsured populations, it is critical that research be undertaken to understand the specific characteristics and needs of each target market and used to adapt the model to those populations. 相似文献
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ABSTRACTFindings of two experimental studies show that Instagram influencers with high numbers of followers are found more likeable, partly because they are considered more popular. Important, only in limited cases, perceptions of popularity induced by the influencer's number of followers increase the influencer's perceived opinion leadership. However, if the influencer follows very few accounts him-/herself, this can negatively impact popular influencers’ likeability. Also, cooperating with influencers with high numbers of followers might not be the best marketing choice for promoting divergent products, as this decreases the brand's perceived uniqueness and consequently brand attitudes. 相似文献
13.
绿色营销的风险分析与防范 总被引：6，自引：0，他引：6
本文认为,绿色营销是传统营销的延伸和拓展,具有绿色性、持续性、外部经济性、系统性、混沌性和积累性等特征,绿色营销风险是由于绿色营销这种新的营销方式与环境的不协调而导致的,是绿色营销战略实施、市场开拓、产品销售与营销目标实现等方面的不确定性造成的。这种风险既有源于市场的市场风险,又有源于企业自身的非市场风险。文章指出,为防范绿色营销风险,应充分发挥政府的宏观调控作用;加强宣传、教育和引导工作,完善信息传递机制;要求企业增强绿色意识,重视绿色营销,把握绿色需求的变化趋势;加强绿色营销队伍建设,提高营销人员素质;注重实施联合绿色营销。 相似文献
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社会营销与关系营销的理论对比分析 总被引：2，自引：0，他引：2
本文通过对社会营销观念和关系营销观念的理论对比,找出两种营销观念在理论和观点上的联系与区别,并对两种观念在具体实践中的应用进行了分析,对企业树立科学发展观,追求社会与企业的可持续发展具有极其重要的现实意义。 相似文献
15.
The purpose of this study is to examine how firms implement social media systematically to drive strategic marketing actions. To this end, the study conceptualises social media implementation as a multidimensional, organisational construct composed of social media strategy, active presence, customer engagement initiatives and social media analytics. Using primary data, the study operationalises the social media implementation construct and tests its effect on firm performance isolated into social media performance and marketing performance. The results indicate that all except the active presence dimension of social media implementation are positively related to social media performance. The results further indicate that social media performance is positively related to marketing performance. The study contributes to the literature by offering a novel conceptualisation and empirical validation of the social media implementation construct. 相似文献
16.
This article examines the consumption of illegally traded rhino horn. We conducted a survey on 608 males in Vietnam, a country that is identified as among the world's largest recipients of illicit rhino horn. We find that supposed health benefits, such as body detoxification and hangover treatment, were the most common reasons for rhino horn usage. Consumers also used rhino horn to display economic wealth, acquire social status, and initiate business and political relationships. We illuminate the shift in the perceived place of rhino horn from functional to symbolic: rhino horn is not only supposed to possess curative properties but through its circulation within social and professional networks is also considered part of the consumers’ search for a sense of “self,” a sense of “us,” and the delineation of the “other.” We discuss implications for strategies that serve to reduce or prevent further loss of the rhinoceros. 相似文献
17.
Marie-Louise Fry Judy Drennan Josephine Previte Angela White Dian Tjondronegoro 《Journal of Marketing Management》2014,30(5-6):551-570
AbstractThis study models young people’s moderate drinking decision-making using the Model of Goal-Directed Behaviour (MGB), thus presenting insights into young people’s desires and intentions to drink responsibly. Testing the applicability of the MGB to quantitatively analyse responsible drinking, the explanatory sphere of the MGB is extended. An online survey resulted in 1522 completed questionnaires from respondents aged between 18 and 25 years. Collected data were analysed with structural equation modelling (SEM) using SPSS AMOS21 (IBM, New York, NY, USA) software. The key finding of this study is that an individual’s desire to drink moderately is the most important predictor of young people’s responsible drinking intentions. Our use of MGB provides further evidence that there is a strong distinction between consumer desires and intentions. 相似文献
18.
As consumers are increasingly utilizing the social network and media platforms for prepurchase information, managers are confronted with producing effective social media messages that can favorably influence buyers’ attitudes and behavioral intentions towards brands. A qualitative, in‐depth, elite interview investigation with social media marketing experts was undertaken to develop awareness of the factors influencing the effectiveness of social media marketing. Adopting a thematic analysis approach, this study establishes the three overriding themes of interactivity, credibility, and infotainment as being valuable in determining how social media marketing can enhance brand performance. Attitude theory and the hierarchy‐of‐effects model is utilized to support understanding and explain the decision making of social media users in this context. Overall, this study provides managers with a thorough explanation of the effects of the identified core themes on social media attitudes and intentions. Implications for social media marketing theory and practice are presented based upon the depth and breadth of knowledge attained from the analysis of the expert interview data. 相似文献
19.
Marketing Communications and Corporate Social Responsibility (CSR): Marriage
of Convenience or Shotgun Wedding? 总被引：1，自引：0，他引：1
This paper aims to examine the role(s) that the various vehicles of marketing communications can play with respect to communicating,
publicising and highlighting organisational CSR policies to its various stakeholders. It will further endeavour to evaluate
the impact of such communications on an organisation’s corporate reputation and brand image. The proliferation of unsubstantiated
ethical claims and so-called ‘green washing’ by some companies has resulted in increasing consumer cynicism and mistrust.
This has made the task of communicating with, and more importantly convincing, an organisation’s stakeholders vis-à-vis its
CSR credentials even more difficult. This paper argues that marketing communications tools can play a major role in conveying
a company’s CSR messages and communicating a more socially responsible image. 相似文献
20.
AbstractIn recent years, in-depth, on-the-ground research has generated many insights into the nature and functioning of subsistence marketplaces and the people who operate in them. Such knowledge is bound to be useful to various companies and organisations, as they seek to engage such marketplaces, particularly for marketing managers, who quite likely have not had education or experience in marketing in such impoverished settings. This paper complements these practical insights with a normative ethical framework, presented in the marketing literature and labelled the integrative justice model (IJM) for impoverished markets, so as to synthesise a new framework for fair and sustainable marketing for social entrepreneurs in the context of subsistence marketplaces. 相似文献