Evaluating participation in community-based tourism: a local perspective in Laos

This study aims to understand how local community members viewed and evaluated the success of a community-based tourism (CBT) project implemented in Laos. The study identified three distinctive groups according to levels of participation and responsibilities adopted, namely active participation, passive participation, and non-participation. The findings suggest that there are mixed perceptions and evaluations of equal participation among community members. The active participation group was mainly comprised of community leaders, exhibited high levels of participation, including in the decision-making process, and thus positively evaluated their participation and the success of the CBT project in their village. However, the great majority of community members were in the passive participation and non-participation groups, seldom participated in the project, and were sceptical of future CBT projects, as the current project appeared to be based on unequal participation from the very beginning.     

The effect of community attachment on cultural festival visitors' satisfaction and future intentions

This paper explores the characteristics of multicultural festival visitors on the basis of their attachment to a certain culture or a cultural community, and examines the influences of this attachment on levels of overall satisfaction and future intentions. Two distinctive types of visitors to cultural festivals are recognised based on their attachment to the culture of the festival. A total of 420 valid questionnaires from three multicultural festivals in Korea were collected. This study found that community attachment, defined as an attachment to a certain culture or a cultural community, had significant impacts on intention to revisit and positive word-of-mouth (WOM). Visitors who are attached to an ethnic culture or a cultural community are more likely to revisit and spread positive WOM than people who are not attached. The paper concludes that community attachment influences cultural festival visitors' future intentions, and can be used as a predictor of the relationship between satisfaction and future intentions. From the results of the study, strategic marketing and management implications, based on community attachment, are suggested to increase repeat visitation and attract more visitors through positive WOM.     

Social capital in Malaysian homestays: exploring hosts’ social relations

This paper explores social capital among Malaysian homestay providers. More specifically, this work focuses on the social relationships between (a) the homestay providers and their family members; (b) the homestay providers and other accommodation providers; and (c) the homestay providers and other members of the community not involved in the homestay business. Despite the conspicuous body of knowledge on social capital in the social sciences and the increasing number of studies on social capital in tourism, little is known on whether and how homestays contribute to increase levels of social capital among the host families and between the host families and other members of the community in Malaysia. In an attempt to fill in this gap in knowledge, a qualitative study was conducted in a Malaysian homestay programme to explore hosts’ social relationships. One of the findings of the study is that homestay contributes to strengthen social capital among certain groups of the host community. However, as communities are constituted by heterogeneous groups with diverse interests, the dynamics of social capital and conflict vary according to the different groups of the host community.     

Voices from Costa Rica: exploring youth perceptions of tourism and the influence of tourism on identity formation and cultural change

Tourism has become a rapidly growing phenomenon in Costa Rica over the past two decades, with a rate of foreign tourists per capita of 0.46 (one of the highest rates in the Caribbean basin). As tourism increases, it is clear that the impacts will continue to be a major change-agent, especially for small communities in Costa Rica. To explore youth perceptions of the impacts of tourism on their culture and community and to better understand the ways in which tourism influences the formation of cultural identity, this qualitative Photovoice study focuses on youth ages 10–16 living in a Costa Rican community. Through the participants’ photographs and discussion, four themes emerged, including economic impacts resulting from tourism, the preservation and loss of culture and history, the importance of respecting the land, and injustice resulting from tourism development. The youth demonstrated the ways in which their experiences and personal histories related to tourism are intertwined with their sense of identity and pride for their community and culture. The results emphasize the relevance of exploring cultural identity within youth populations and support the assertion that tourism generates significant cultural change, which in turn influences youths' past, present, and future perceptions of their community and culture.     

Approaching tourism: perspectives from the young hosts in a rural heritage community in Tibet

This study reports an investigation of the ways in which local youth understand tourism in a rural heritage community in Tibet, China. The sustainable livelihoods framework was adopted to organise the areas of interest. Focus groups were initially conducted, and the resulting information was used in a subsequent questionnaire-based survey. It was found that the young Tibetan hosts understood tourists as ‘passers-by' in different vehicles. The tourists were seen as visiting the community because of two major tourism resources: the traditional Tibetan incense-making techniques, and the residence and culture of a Tibetan historical figure. The youth were positive towards tourism development in their community and identified some activities and strategies for their involvement in tourism. In assessing future outcomes and directions for tourism, the rural Tibetan youth would like to see both community and personal well-being improved through tourism.     

Not a ‘museum town’: discussions of authenticity in coastal Denmark

ABSTRACT

This article investigates community perceptions of authenticity in connection to the fishing and tourism sectors and the relationships therein. Inspired by fieldwork in three Danish coastal communities, the article attends to discussions on fishing, tourism, and change, in which residents referred to ‘museum’ or ‘museum town’ as shorthand for an undesirable transformation. The article answers: (1) what are the underlying concerns of becoming a ‘museum town?’ and (2) how is authenticity employed by community members in connection to desirable and undesirable outcomes of transition? The analysis probes the ‘museum town’ expression as a means to understand host communities’ relationship to the fishing and tourism sectors and their expressed interest toward authenticity. Empirical material from semistructured interviews and ethnographic field observations initiates the thematic analysis, which then continues with a theoretical reflection on authenticity. Coastal community members understood authenticity through demonstrations of realness, waterfront and community activity, and a desired independence for the fishing industry. Being authentic required a working fleet, which carried deeper implications for transformation and the complementarity of tourism, as opposed to its suitability as a substitute for the fishing industry. Calls for the fishing industry to remain independent highlight the importance for cross-sector dialogue for local development.     

Distributed Fascinating Knowledge Over an Online Travel Community

The research goal of this study was to investigate how website design quality and website service quality affect participation behavior in the online travel community by moderating tacit knowledge and commitment. The design of the questionnaire linked it to the invitation message on the three travel communities, of which 235 were returned completed. The finding of the study shows that an online travel community that allows quick manipulation capabilities is likely to attract its members. To succeed, online travel communities have to rethink the way in which they embrace a new art of dialog and collaboration with their members. Copyright © 2012 John Wiley & Sons, Ltd.     

The influence of tourists' emotional experiences on destination loyalty from the perspective of community economy

Community research has been a significant topic in various fields over time. This study (a) constructs a structural equation model for hypothetical community relationships between six factors: tourist interaction, positive emotional experience, general emotional experience, tourists' subjective well-being, tourist satisfaction, and tourist destination loyalty, and (b) examines the impact of tourists' emotional experiences on their destination loyalty by taking community members as the main survey objects. The results show that tourist emotional experiences have a positive impact on tourists' loyalty. Finally, taking Guilin's evolution into a world-class tourism city as an example, we propose suggestions on the development of community tourism.     

The Power of Tourism: A Metamorphosis of Community Culture

The commodification of culture for tourism can result in fundamentally changing a community's structure. Focusing on one rural Atlantic Canadian community, this article examines the transformation of longstanding stable forms of human and social capital that have bonded a local community over two centuries, and in so doing helped to ensure sustainability. Transformations induced by tourism development may dramatically transform such cultures. To avoid corrosive transformation of local culture, careful management plans that protect community values must become the focal point of the plan. This paper discusses the commodification of the culture process as it has unfolded and transformed local culture in a case study rural community. Results of the study show that while local culture may be a community's most valuable asset, the commodification of local culture for tourism may, in reality, impede a community's efforts to achieve sustainability. Cultural-based tourism development invokes transformation, whereas the traditional community culture dies away while attempting to simultaneously create a new culture based on the icons of the traditional one. This may be described, metaphorically, as a death–rebirth-like process. This research suggests that conventional notions of cultural tourism as a means of community sustainability without regard for traditional practices and values may not be appropriate.     

Empowering young people through participatory film: a postmethodological approach

Children and young people’s voices have often been neglected in tourism research, and this is particularly the case when exploring tourism from the host community’s perspective. The lack of children and young people in tourism research has been attributed to the slow engagement and adoption of alternative and critical methodologies which open up new and fresh ways of interpreting reality. The paper aims to explore the potential for participatory film to uncover the perspectives of marginalised members of the community such as children and young people. We also discuss the use of participatory film as an epistemic philosophy, and as a post-disciplinary form of methodology (or ‘postmethodology’) which is ideologically grounded. The findings suggest that children and young people feel strongly about their community and display feelings of anger and frustration towards tourists who are perceived to not respect the community and the environment. The methodological contribution of this paper lies in the use of an innovative and voice-generative participatory visual method to empower young people to actively participate in tourism research.     

Community Participation in Tourism at a World Heritage Site: Mutianyu Great Wall,Beijing, China

Community participation is crucial for successful heritage tourism and community development. Levels and ways of participation vary, depending on nature and context of heritage sites. This paper explores community participation in tourism at Mutianyu Great Wall, China. General positive perceptions toward World Heritage, tourism development and tourism impacts are held by different groups of the local community. Between‐group differences indicate that local opinions are influenced by different levels of impacts from and participation in tourism. Community members receive benefits with minimal participation in decision making. This study provokes reflections on community participation theory and management practices in the Chinese context. Copyright © 2012 John Wiley & Sons, Ltd.     

Regenerating urban traditions in Bahrain. Learning from Bab-Al-Bahrain: the authentic fake

Gulf cities are determined to diversify their economies in an attempt to face the new realities resulting from the post-oil paradigm. Knowing the fact that its oil resources are about to dry up, Bahrain is forced to bank on alternative activities in order to sustain its development. For Bahrain, the diversification into the financial and tourism sectors is more urgent than for its neighbours. As a major development strategy, a tangible tendency towards using the visual scenery of their culture and history can be observed in new projects intended to achieve economic diversification. The aim is to create dreams, fantasies and models to attract tourists, travellers and visitors who are ready and prepared to ‘consume’ the ‘authentic’ heritage of such traditional cities. This construction of an image of the past – a persona – is part of what Baudrillard call ‘reality by proxy’, a stimulated environment. This paper uses Bab-Al-Bahrain as a case to investigate notions of ‘hyper-reality’ and ‘hyper-traditions’ emerging from, and imported by, globalisation. This hyper-tradition emerges from the ‘birthplace’ of the tradition it is stimulating. This might also provide a case study of what Eco refers to as ‘authentic fake’. The inevitable necessity of diversifying Bahrain's economy allowed the island to see itself as the financial, commercial and recreational hub for the gulf region. Historically, the old port that was once the main gate to Manama city, the Bahraini capital, actually called Bab-Al-Bahrain (Bahrain Gate), was a commercial pole that extended to the main market (souq). This paper focuses on the area of Bab-Al-Bahrain and its urban and architectural adjacencies to illustrate Bahrain's efforts in promoting its historical and cultural heritage and using it as a vehicle for touristic development. An emphasis on the relation between event, place and the community in the selected context will provide a different vantage point from where to explore the importance of religious festivity and ethnic diversity in tourism development. The paper will also investigate the legitimacy and the complex dynamism of transforming historical heritage into a ‘hyper-tradition’ or a sort of ‘authentic fake’ in order to facilitate the tourists' consumption process of Bahraini culture. It would also argue that tourism changes the host community and influences its ‘authenticity faking’ process.     

Tourist–community interactions in ethnic tourism: Tuva villages,Kanas Scenic Area,China

Tourists and destination communities interact in different contexts. Such interactions play a key role in constructing a rewarding experience and cultural understanding for tourists and influence the social and cultural life of the destination community. It is particularly so at ethnic areas where tourism experiences are acquired through encounters with the ethnic community. A diagram of tourist–community interactions in ethnic tourism is developed to outline different types of interactions, factors affecting these interactions, and impacts to both groups of actors. This research explores tourist–community interactions through a comparative examination of tourists' and residents' perceptions at Tuva villages in Kanas Scenic Area (KSA), China. In-depth interviews were conducted with residents involved in tourism and tourists to KSA through two field investigations in 2010 and 2013. Research results indicate that the ethnic encounter is not perceived by tourists as a primary motivation to visit Kanas, but it contributes to the formation of a satisfactory on-site experience. Tourists and community members have diverse needs for these interactions and are impacted by these interactions to different degrees. The research also reveals that community participation influences how and to what extent these interactions occur. Practical implications for KSA are then discussed.     

Understanding the residents’ social impact perceptions of an African Cultural Festival: the case of Macufe

ABSTRACT

The Macufe is one of the Africa’s largest cultural festivals, and takes place annually in Bloemfontein, South Africa. This 10-day event attracts approximately 140,000 attendees, meaning that the residents have to share facilities and services with tourists. The effects of such interactions can be both positive and negative. Community members are stakeholders in any tourism ventures that take place in their area, meaning that their goodwill is of utmost importance. Therefore, the social impacts of this event should be well managed to foster community support. For this reason, a quantitative study was done to determine residents’ social impact perceptions towards the event. A total of 425 questionnaires were completed by willing residents who lived in proximity to festival activities. From an exploratory factor analysis, four factors were extracted, namely community enhancement, community degradation, tourism growth and increased public spending and interaction. It was found that the event does not generate significant levels of positive social impacts, and that the negative social impacts are viewed almost equal to the positive social impacts. This was one of the first social impact perception studies done on an African arts festival, which contributes to the sustainable management of such crucial events.     

Tourism to a realm of memory: the case of a Thai royal craft

ABSTRACT

Modernisation brings the decline of traditional crafts and practices and thereby of their old, linked communities. Memories of these communities might survive though only for a time. A public policy dilemma presents – whether to conserve communities and their crafts as ‘living museums’ (akin to a milieu de mémoire in Pierre Nora’s terms) for tourist titillation; alternatively to merely retain the traces of that culture, as a museum more conventionally understood (lieux de mémoire); or, alternatively again, to accept the ephemerality of culture and its metamorphosis? And, if the last, then how is that to be presented to the discerning tourist? The paper mostly uses the case of the ancient goldsmith community of Wat Koh in Phetchaburi city, Thailand, to reflect on this dilemma. At stake academically are two sets of dialectic opposites: history against memory, and memory against nostalgia – also the contingent dichotomy of tourism and memory.     

Tourism and development challenges in the least developed countries: the case of The Gambia

Despite some recognition of the role of destination marketing organisations (DMOs) in crisis management, limited attention has focused on the role of DMOs in crisis events, and in particular their role in managing knowledge across diverse stakeholder groups and domains. This theoretical paper attempts to address this deficiency by synthesising knowledge management and tourism crisis management literature, to outline the potential role of DMOs in managing knowledge across boundaries during crises. Carlile's [(2004). Transferring, translating, and transforming: An integrative framework for managing knowledge across boundaries. Organization Science, 15(5), 555–568] work on boundary spanning is used to consider potential organisational and management issues for DMOs dealing with crisis events and how they should be managed. This paper argues that because of the role and nature of DMOs, they should play an important role as knowledge spanners/brokers to transfer, translate and transform knowledge to stakeholders. The paper concludes with future research avenues related to knowledge management, DMOs and crises.     

Local community perceptions of disaster tourism: the case of L'Aquila,Italy

Despite increasing research in dark tourism, few attempts have been made to explore local community perceptions of becoming the object of the dark tourist gaze, an issue that is of particular relevance at disaster sites given the potential sensitivity of local people to the intrusion of tourists in the aftermath of a disaster. This paper addresses this significant gap in the literature. Based on research undertaken in L'Aquila, an Italian city that in April 2009 suffered a devastating earthquake, it explores the responses of members of the local community to their city becoming a dark (disaster) tourism destination. In so doing, it reveals an evolving response towards tourism that not only contradicts traditional understandings of resident perceptions of tourism, but also points towards how appropriate responses to disaster tourism might support the disaster recovery process.     

The relevance of the tangible and intangible social impacts of tourism on selected South African communities

Most tourism social impact studies emphasise tangible social impacts such as economic improvement. In developing countries such as South Africa, a small percentage of tangible benefits filter down to community level. This creates a problem as various studies revealed the importance of community support for the sustainability of the tourism industry. Therefore it was important to explore the role of both the tangible and the intangible social impacts of tourism. Communities with established tourism industries (Clarens, Soweto and Jeffreys Bay) formed part of the quantitative research. Through exploratory factor analyses, 31 social impact statements could be categorised into four tangible and two intangible impacts. The tangible factor Economic improvement obtained a low rating, meaning that it was not directly experienced by residents, while the intangible factor Community pride and upliftment obtained the highest rating among all factors. This, together with the fact that community members continue their support for the tourism industry, is a novel find, indicating the significant role of intangible social impacts in fostering community support. This finding shows the importance of incorporating intangible social impacts into tourism planning in developing countries. Contributions are made towards social impact research methodology and literature.     

A statistical approach to small area synthetic population generation as a basis for carless evacuation planning

Natural or man-made hazards that require evacuation put already vulnerable populations in a more precarious situation. However, when plans and decisions about evacuation are made, the assumption of access to a private car is typically made and differences in income levels across a community is rarely accounted for. The result is that carless members of a community can find themselves stranded. Low income carless residents need alternative transportation means to reach shelters in case of an emergency. Thus, evacuation plans, decisions and models need necessary information that identifies and locates these populations. In this paper, data from the American Community Survey, US Census, Internal Revenue Services and the National Household Travel Survey are used to generate synthetic population for Anne Arundel County, Maryland using the copula concept. Geographic locations of low-income residents are identified within each subarea of the county (census tract) and their car ownership is estimated with a binomial logit model. The developed population synthesis method will allow officials to have a more accurate account of disadvantaged populations for emergency planning and identify locations of shelters, triage points as well as planning carless transportation services.     

Travelling to the Ancestral Homelands: The Aspirations and Experiences of a UK Caribbean Community

This paper is based on an ethnographic study of the Caribbean community of Moss Side, Manchester (UK). Its aim is to reveal, interpret and analyse the personal meanings which members of the community attach to visiting the ancestral homeland in the Caribbean. This form of travel is defined in terms of 'ethnic reunion', which involves travelling for the purpose of visiting friends and relatives and/or searching for one's cultural roots. The study, which is based on an interpretive analysis of a range of ethnographic material, initially examines the reasons why first- and second-generation Caribbeans wish to participate in the 'homeland experience', and then illustrates ways in which they reconstruct an identity of themselves through their travel perceptions and experiences. The latter part of the paper discusses how people's travel encounters serve to illustrate how ethnic differences and boundaries between groups are constructed and/or reconstructed. It is argued that established perspectives of tourism motivation and behaviour do not fully account for the role of ethnicity as a significant variable in influencing specific forms of travel. The conclusion asserts that ethnic reunion should be conceptually viewed as a distinct form of 'travel', socioculturally dissimilar to conventional forms of 'tourism'.