Medical Tourism in Singapore: A Structure-Conduct-Performance Analysis

This study presents a structure-conduct-performance analysis of the 17 Singaporean hospitals that are engaged in the medical tourism industry. Using data from hospital Websites, Singapore's Ministry of Health and the Singapore Department of Statistics, it argues that barriers to entry give it the structure of an oligopolistic industry. However, because the industry is dominated by two publicly controlled hospital groups, the conduct and performance of the industry differ from those of the classical oligopoly model. The presence of two types of consumers, Western and Southeast Asian, also distinguishes this industry from the classical model. In the end, Singapore's medical tourism hospitals appear to perform well in serving their international and domestic clients.     

一元复始 岁序更新

伴随着疫情的阴霾,跨过2020年的门槛,中国会展业步入2021年。新的一年,中国会展业所面对的即是机遇,亦是挑战。回首2020年。中国会展业受到疫情带来的阻碍与经贸环境带来的冲击,依然逆势上扬,取得了稳步发展。放眼业界,方舱医院展示了会展人的家国情怀,四大国家级展会的成功举办有序推动了经济平稳发展,创新会展服务模式激发...     

我国公立医院审计委员会制度构想

在建立以理事会为核心的公立医院法人治理改革框架下, 加强医疗卫生综合监督体系的顶层设计至关重要. 本文因循国外医疗机构审计委员会近40年的治理现实和我国上市公司引入审计委员会制度10多年的成功经验, 提出应在公立医院试行并推广审计委员会制度的设想. 论文构建了一个新医改前后公立医院审计供需均衡的基本经济学模型, 据此进一步分析了我国公立医院设立审计委员会的现实需求和可行供给, 并就我国公立医院施行审计委员会制度提出了相关建议.     

Firm Growth and Failure in Increasingly Competitive Markets Theory and Application to Hospital Markets

Recent models of firm failure and growth have ignored demand factors. In this paper, we generalize these theoretical analyses to include demand factors in explaining failure and growth for heterogeneous firms in local markets facing imperfect but increasing competition. The model is then applied empirically to the hospital industry in California over the 1980s, during which time competition did intensify. We model the closure decision based on expectations of future growth, explicitly accounting for self selection and simultaneity. We find that both size and demand factors are important determinants of survival and growth     

Rethinking the theory of the hospital: a knowledge-based view

While the hospital is seen as a knowledge-intensive organization in the health services industry, it is conceptualized as an institution for integrating knowledge. This paper aims to explore the development of a knowledge-based theory of the hospital. Therefore, some concerns of the theory of the hospital from knowledge-based view (KBV) are addressed, particularly, the logic of the traditional theory of the hospital, the existence of the hospital, hospital structure, determinants of hospital boundaries, and the nature of coordination within the hospital. By integrating some of the key contributions such as the traditional theory of the hospital, KBV, the theory of the firm, and transaction cost theory, this paper is trying to make some progress in developing some key elements of a knowledge-based theory of the hospital.     

广西文化创意产业发展模式探析

目前广西文化创意产业的发展突飞猛进,本文首先介绍了广西文化产业的发展现状,其次,按照冯子标教授对文化产业的分类方式,即将文化产业分为资源型、创意型和制造型三类,分别讨论三种文化产业的发展模式。     

Performance impacts of interorganizational cooperation: a transaction cost perspective

This study builds on the transaction cost theory to examine the performance effects of interorganizational cooperation and develops an understanding of how different forms of cooperative relationships affect organizational performance within a major service sector, namely the healthcare industry. The authors study, in particular, two cooperative forms applied to hospitals: hospital-based health networks and health systems. An empirical investigation of 382 hospitals in Taiwan shows that interorganizational cooperation exerts positive effects on hospital performance. In addition, health systems have greater positive effects on hospital efficiency than health networks. Furthermore, this study finds that the positive impact of participation in health systems is especially significant for private hospitals, local community hospitals, and hospitals in highly competitive regions. The findings reveal that performance impacts of interorganizational cooperation are contingent on the cooperative arrangements in the healthcare industry.     

Service Failure and Complaint Behavior in the Public Hospital Industry: The Indonesian Experience

The main objective of the study is to examine dimensions of service failures in the hospital industry. It is also the intention of the study to see if there is a specific pattern of complaint behavior in Indonesian context. The primary study was conducted in four cities in Bengkulu province, Southwest Sumatra, Indonesia. The number of questionnaires distributed in the survey was 350 and 300 questionnaires were returned and analyzed. Factor analysis and cluster analysis were employed to the dataset. The result of the analysis reveals that service failure constructs can be categorized into six underlying dimensions: medical reliability errors, physical evidences errors, poor information, medical treatment errors, costly service, and complaint handling failures. The study also indicates that hospital patients can be clustered into three segments, namely core service patients, complainers, and salient patients. Service failure dimensions and the clusters found can be used by hospitals in Indonesia to improve their service process and delivery. The study found a specific pattern of complaint behavior in the hospital industry.     

The impact of service quality and marketing on financial performance in the hospital industry: an empirical examination

Service quality and service marketing have both been studied extensively in relation to service organizations. In this paper we examine these areas simultaneously in terms of their impact on financial performance in the hospital industry. Drawing from the literature in the quality and service marketing areas, the area of service quality is represented in terms of the constructs of quality context and quality outcomes. Quality context (QC) describes the environment related to quality practices within a hospital which generally encourages and enhances service quality while quality outcomes (QO) comprises of specific clinical and patient satisfaction outcomes of the hospital. The area of marketing is represented in terms of the constructs of marketing orientation and market/product development outcomes. Market orientation (MO) is a well accepted, albeit complex, construct within the marketing literature. Generally, market orientation can be thought of as the process of effectively collecting, disseminating, and responding to information in order to enhance the marketing function within the hospital. Such information generally relates to market trends, customers, and competitors. Market/product development outcomes (MPD) refer to specific outcomes in relation to product innovation and market segmentation that are general indicators of the marketing effectiveness of the hospital. Although the evidence in the literature suggests that both service quality and marketing are independently related to organizational performance, the precise nature of the relationships among the variables described above is not clearly understood.Based on theoretical considerations, we propose a framework linking the above-mentioned constructs to the financial performance (FP) of an organization. Since QC and MO are theorized to be multidimensional constructs we use the technique of structural equations modeling (SEM) to test the model. Data were collected for the study from hospitals in a five-state region in the US. The results show that the constructs related to both service quality and marketing impact on financial performance. However, the results do not support the proposed framework of relationships. Instead, the results support a sequential chain of relationships among the constructs where MO mediates the effect of QC on QO, and MPD mediates the effect of QO on FP. Implications of these results for the hospital industry as well as for future research in the area are offered.     

管理会计在医院中的应用研究

随着市场经济的不断发展,医疗体制改革的深化,我国医疗行业的外部环境和内部条件均发生了巨大变化.在日益激烈的医疗环境中,医院的管理人员己日益认识到加强内部管理的重要性和迫切性,因此引进先进的经营管理理念,不断提高竞争力是医院当务之急.本文就是在这个背景下,探讨了管理会计在医院管理中的重要作用和具体的设施方法,并对未来管理会计建设提出了新的要求.     

澳门博彩业的经济带动能力及其产业政策取向分析

澳门经济的突出特征之一,就是对海外资源的有效利用。文章针对澳门博彩业"一枝独秀"的现状,运用灰色关联度、VAR模型分析了博彩业发展对澳门就业、固定资产投资、相关产业、经济增长、海外资源的带动能力,基本结论是:澳门博彩业的产业集中度高、产业关联度低,对相关产业的带动作用小;博彩业发展对经济增长的带动作用较大,但对就业、社会固定资产投资、海外资源的带动作用较小;博彩业发展与经济增长率、就业率、固定资产投资增长率之间存在双向而非单向的因果关系;产业风险性大等决定了澳门政府应该采取相应的产业政策促使其产业结构适度多元化。     

基于SWOT分析的黑龙江省乳业发展策略

通过SWOT模型分析黑龙江省乳业发展的优势、劣势、机遇与威胁,结果表明:黑龙江省乳业在奶源、成本价格、产业基础方面具有优势,乳品消费需求的增长、宏观政策的扶持为黑龙江省乳业的发展提供了机遇,但是由于饲养方式落后、产品同质化严重等问题,黑龙江省乳业尚未显示出强大的竞争力。黑龙江省乳业应根据实际情况,进军细分市场,塑造品牌形象,大力推进标准化、规模化养殖,建立生态牧场示范园区,加强人才培养,促进黑龙江省乳业健康发展。     

A Dynamic Model of Size Distribution of Firms Applied to U.S. Biotechnology and Trucking Industries

The present paper attempts to contribute to the existing literature on industry dynamics by proposing a tractable structure for the analysis of the dynamic process governing the size distribution of firms. An analytical model is proposed which describes the density of the cross-sectional distribution of firm size within an industry. The model is based on the theory of diffusion processes, and the method illustrates how information on the time-evolution of size distribution of firms over an extended period of time can be used to make inferences about an underlying process. An empirical application to the evolution of size distribution of population of firms in (i) the U.S. biotechnology industry, and (ii) the U.S. interstate for-hire trucking industry illustrates the applicability of the proposed model in industry studies.     

Effect of oil price risk on systematic risk from transportation services industry evidence

This paper investigates the effects of oil price risk on systematic risk using the transportation service industries as samples across eight representative nations. The researchers estimate the systematic risk by the use of time-varying models including the Schwert and Seguin model, the Multi-GARCH model and the Kalman filter algorithm as well as the market model. The empirical results show that the Kalman filter algorithm appears to be the superior model for capturing systematic risk in the transportation industry. The betas of the marine industry decrease as it suffers from oil price risk, while the airline industry sees the reverse. Therefore, the influence of oil price risk is more critical for the airline industry.     

武汉电子商务产业集群协同创新发展问题研究

协同创新是电子商务产业集群提升竞争力的有效形式。本文首先探讨了电子商务产业集群协同创新的竞争优势,接着分析了武汉电子商务产业集群协同创新发展有利因素,最后提出基于价值链的以龙头企业为核心、官产学研二种适合武汉电子商务产业集群发展的协同创新模式。     

The Gambler,the Carrots,and the Cook: A Critical Evaluation of Investment Potential in the Vietnamese Software Industry

The Vietnamese software industry has shown substantial development in recent years. On the basis of interviews with informed respondents this article investigates the condition and potential for further development of the industry, using a soft systems approach. Finegold's eco-system model is used to build a model of the industry. Partnerships and networks are identified as important factors in industry evolution, with the key role played by venture capital. Furthermore, the Vietnamese government and its institutions will continue to have a significant influence on the industry.     

基于顾客价值创造的花木企业经营模式创新研究

随着城镇化进程的加快,花木产业迎来了良好的发展机遇。然而,受限于现有经营理念和经营模式,其发展态势并不理想,为改变现状,经营者有必要从发掘顾客价值入手,采纳价值网营销模式,整合产业链中的各种资源,促进产业自身协调发展。     

Impact of operational innovations on customer loyalty in the healthcare sector

This study investigates the effects of operational innovations, such as application of advanced information technology (IT) systems and supported knowledge and skills (SKSs), on care quality and customer loyalty in the healthcare industry. A research model is proposed based on previous studies and examined the relationships among the constructs using the structural equation modeling approach. Research data were collected through a survey of patients and employees of participating hospitals in Korea, with a patient and an employee as one set. The results of the study indicate that operational innovations result in improved customer closeness, which is associated with IT systems usage and SKSs for delivery of quality care, which have a positive impact on patient satisfaction and customer loyalty. Thus, hospital managers should encourage employees to generate new ideas for work efficiency, care quality, customer loyalty, and organizational performance.     

电信产业价值链演变路径研究

国内外各大电信运营商都在积极地推动电信企业运营模式转型,其转型的原因是电信产业价值链已经并且正在发生着深刻的变化。其中,电信产业价值链演化的动因、演化的趋势是电信企业确定转型目标和建立新的商业运营模式的基础。关于促使电信产业价值链发生演变的原因、演变的模式、演变的趋势以及产业链的演变对企业运营模式的影响有着大量研究,本文在学者的现有研究基础上给出了关于电信产业价值链演变路径较为完整的认识框架。     

我国区域间产业竞争力比较研究

产业竞争是市场经济和区域竞争最基本的表现之一，具有竞争优势的产业或产业群的形成是区域经济发展的核心，区域产业结构调整的最终目的是为了提高在区域间的产业竞争力。本文通过研制的区域间投入产出联结模型，比较和分析了我国各区域各产业在各区域市场中的占有率情况，以揭示我国当前区域间产业竞争力的总体状况和表现。