跨国公司内部市场业务知识的转移

跨国公司的一个竞争优势是在全球范围内利用本地创造知识的能力。因此,如何有效地在各个子公司以及子公司与母公司之间转移知识显得尤为重要。跨国公司市场知识转移的重要性以及影响市场知识转移有效性的因素,对我国企业国际经营有很大的启示。     

Social Marketing and Privately Held Companies: The Impact of Corporate Social Responsibility Activities on Romanian Consumers

The notion of corporate social responsibility has evolved into a fairly complex concept that can influence the very world we live in. Today's society is interested not only in companies' financial results but also in the way they conduct their businesses. Corporations everywhere try to respond to new environmental challenges by actively engaging in the life of the community and by developing relationships based on mutual trust with consumers. This article introduces the corporate social responsibility domain by underlining the importance of this concept to the later development of a company. The article denounces the results of research conducted on Romanian consumers regarding corporate social responsibility campaigns undergone by firms in Romania. Its purpose is to bring insight into Romanian consumers' perceptions of recent social campaigns, reviewing the extent to which these consumers are willing to become involved in society's well-being. The survey conducted here attempts to provide answers to issues that concern the companies' involvement type, their purview, the reasons for participating in society's welfare, as well as the social campaigns' most common action areas. The results gathered show that corporate social responsibility is not only a promotion method, but a method that implies the effective involvement in the life of the community and in its subsequent issues, therefore representing a real means of support for the economic development of the community in question. In conclusion, companies must put their social conscience into use when dealing with their clients and stakeholders, by offering solutions to environmental concerns, resource management, mutual aid, and welfare rising from corporate support.     

Rethinking the UK System of Doctoral Training in Marketing

There have been considerable changes in the system of doctoral education and training in the UK over the last decade. Despite the introduction of a range of ESRC initiatives, the UK marketing academy has been slow to actively debate this aspect of marketing education. This approach is different from that in the US where doctoral training practices in marketing have been widely debated by the AMA. The paper aims to fill this gap by critically assessing the UK system of doctoral training in marketing. The article begins with a brief overview of the historical development of postgraduate education and training in the UK in order to contextualise the subsequent discussion. Some of the most influential reports and policy documents over the last 40 years will be assessed, specifically in relation to how they have shaped, and continue to shape, ESRC policy and postgraduate education more generally in the UK. A critical evaluation of the existing research guidelines in marketing is undertaken and the need for more specific guidelines and a more wide-ranging and inclusive approach to the syllabus than is currently offered in many UK universities is proposed. The paper also explores the importance of staff expertise and critical mass in the context of delivering cost-effective, specialised provision. The article concludes by proposing new structures that marketing departments may wish to consider in delivering research training through the use of coalitions and the use of up-to-date developments in information technology.     

The Dissemination of Marketing Knowledge in a Newly Emerging Democracy

No abstract available for this article.     

Conceptualization of Brand Experience in an Event Marketing Context

ABSTRACT

Despite the growing importance of brand experience and event marketing, research addressing what constitutes brand experience in an event marketing context is scarce. The purpose of this article is to develop a conceptualization of brand experience that is specifically applicable to an event marketing context. Drawing on qualitative data collected from an international motor show, which is an important form of event marketing in the automotive industry, this article develops a conceptualization of brand experience as consumers' multifaceted interaction with brands enabled through four interrelated processes of multisensory stimulation, bodily performance, social interaction, and discovery/learning. In turn, these four interaction processes trigger perceptual, embodied, social, and epistemic brand experience. Drawing on data and the relevant literature, the article elaborates on these dimensions of brand experience and discusses their theoretical and managerial implications.     

国内市场营销研究进展分析--基于人大复印资料《市场营销（理论版）》（2008-2013）的数据统计

近年来,消费者行为、品牌、营销一般管理、服务营销和产品成为营销学者最关注的五个领域,法律、政治和经济热点话题、关系营销受关注度有所下降,营销渠道、网络营销受关注度明显上升。营销论文主要刊发在管理学和经济学期刊,实证型论文最多,并呈增长趋势;描述型论文、定性经验型论文和规范型论文较少,并呈逐步减少趋势;概念型论文呈现先降后升的特点;文献型论文的数量相对稳定。论文资助基金主要来自国家自然科学基金、省级基金和教育部人文社会科学基金。获取数据的主要方法是调查研究法和实验法。参考理论主要涉及认知科学、社会和行为科学、经济学和管理学等。作者所属单位呈现集中化特点,合作论文多于独立作者论文,校外合作多于校内合作,国内营销问题和期刊开始吸引少数海外及港、澳、台学者的关注。     

Integrating Cross-Cultural Marketing Research Training in International Business Education Programs: It's Time,and Here's Why and How

International business necessitates that its international business educators prepare today's workforce with skills necessary to take on cross-cultural research tasks and challenges. Yet, global business finds these skills in short supply. Perhaps this is the case because empirical evidence shows U.S. academic coverage of cross-cultural research complexities are severely limited as measured by text coverage. Slightly lagging behind international business and marketing programs located outside the United States in recognizing and acting on this this need, many U.S. programs now seek to enhance cross-cultural coverage. However, empirical evidences show that U.S.-based programs and the textbooks they use are lagging behind in their treatment of cross-cultural marketing research. Coverage in these texts is typically limited to a single chapter that repeats basic research concepts usually covered in principles of marketing courses. This article discusses a customized international marketing research course integrated with training that includes cross-cultural research issues and complexities and provides a framework of criteria useful in selecting an appropriate text.     

整合营销核心理念解析及在饭店营销中的应用

整合营销理论产生于 2 0世纪 90年代 ,是传统营销思想的一次变革 ,对企业营销实践具有重要意义。以整合营销理论核心理念的解析为基础 ,提出了饭店实施整合营销的企划模式 ,并对饭店营销战略的整合、传播工具整合、沟通信息整合、产品 /服务开发整合等策略进行了探讨     

Local Political Marketing in the Context of the Conservative Party

Local political marketing can be defined as marketing related strategy, activities, and tactics implemented by a political party in a local geographic constituency, in order to attempt to maximize aggregate potential voter satisfaction, and therefore maximize total number of votes and electoral support in the constituency. Through 12 in-depth interviews with Local Constituency Party representatives from the Conservative Party, the study found that local political marketing was acknowledged by a majority of respondents although this was not unequivocal, and was frequently conflated with campaigning. Local political marketing was associated with: visual identity, language/messages, values, image, communication devices, awareness raising, data management and targeting, and simplification. The support from higher levels of the party in local political marketing was varied across constituencies. There was evidence of growing coordination/influence by higher levels of the party in local political marketing. However, this tended to be in seats judged as ‘winnable’.     

营销情境中的心理契约及其测量

心理契约发轫于组织行为学研究，但心理契约在企业与顾客的营销情境中同样存在。在文献回顾基础上，本文将心理契约应用到营销情境中，界定了特定的概念内涵，开发设计了相应的测度量表，并通过调查数据分析，对量表的信度与效度进行了实证检验。     

基于隐性需要的消费倾向及其营销启示

研究中国市场的消费特征是当前研究的一个焦点。但是许多研究只是基于当前消费现状的统计数据进行分析预测 ,缺乏对消费者需要与变化的深入研究。本项研究提出了隐性需要的概念 ,并认为仅仅描述显性需要是很难全面反映出消费倾向 ,应该对消费者的隐性需要进行研究     

保险O2O营销模式的实践与研究

线上到线下（O2O）营销模式既有别于通常意义上的网络营销,也有别于传统意义上的电子商务。O2O作为一种新型营销模式,越来越受到商家的重视和消费者的认可。在保险营销中运用O2O营销模式具有一定优势,有利于满足消费者个性化需求,有利于保险经营者获得更多商机,有利于促使保险从业人员提高自身综合素质。但其在运行中也面临很多瓶颈问题,如线上线下无缝对接问题、购后服务问题、经营模式创新问题、支付方式问题、保险监管问题等。为更好地解决O2O营销模式在保险营销中遇到的问题,促进保险销售O2O模式健康良性发展,必须抓好以下关键点：一要完善保险企业在线定制个性化服务机制,实现线上线下无缝对接;二要解决O2O营销模式核心内容,明确支付方式;三要为客户提供优良的服务体验环境,建立客户满意度反馈机制;四要结合保险企业实际,采用不同的保险O2O营销模式;五要建立网络评估体系,做好O2O销售成果评估;六要出台相关法律法规,加大对O2O营销模式的监管。     

我国医院营销行为中存在的问题及对策分析

本文认为,我国医院营销行为中存在的主要问题有:营销意识淡薄,营销观念滞后;营销组织不健全,营销人才缺乏;市场调研不科学,信息反馈不到位;医疗服务同质化,市场开拓能力较弱;医药费用虚高,医疗服务定价不合理;营销手段单一,宣传力度不够;医疗诚信缺失,过度推销严重等等。文章提出,提高医院营销管理水平,一要树立营销意识,更新营销观念;二要建立健全专职营销组织,积极培养和引进营销专业人才;三要充分发挥营销部门的主导作用,实现医院营销手段和营销主体的有效整合;四要加强诚信教育,完善管理机制,遏制过度推销行为。     

我国零售业营销存在的问题及对策

我国零售业前所未有的激烈竞争、巨大行业吸引力和市场份额的集中,促使零售业营销迅速发展.在指出我国零售业营销存在的问题后,提出了经营理念创新、强化非价格竞争、实行服务创新、建设"企业文化"等策略.     

浅析知识经济时代营销人才的精神特征

营销人才是企业连接社会、连接市场的桥梁,营销人员既是企业开拓市场的先锋,又是企业形象的重要代表,但对于企业来说是可遇不可求的。本文透过"把木梳卖给和尚"的故事探讨营销人才具有的精神特征。     

加强营销创新构建和谐社会

本文认为从社会学的角度来理解、构建和谐社会的重要内容之一就是要实现政治领域、经济领域和社会领域三大社会部门的良性运行和协调发展,而市场营销有助于政府部门完成行政目标,实现地区和谐发展;有助于营利组织创造更多社会财富,获得可持续的和谐发展;有助于非营利组织提升服务水平,取得壮大与和谐发展。文章提出,面对构建和谐社会的发展环境,我们需要创新营销理念,丰富构建和谐社会的文化,创新营销组织,完善构建和谐社会的主体,创新营销技术,提升构建和谐社会的手段。通过与时俱进地推进这些方面的创新,充分发挥营销在构建和谐社会中的积极作用。     

创新流通理论营造市场和谐

在构建和谐社会的过程中,商业贸易、市场流通既有义不容辞的义务,又有先天有利的条件,和谐商业、和谐市场是和谐社会的一个重要组成部分,市场繁荣、流通规范、供求协调、消费顺畅是整个社会经济关系和谐的集中体现。流通从本质上来说是克服生产和消费之间矛盾的途径。合理的流通往往产生双赢乃至多赢的结果,能够增进整个社会的福利。营造市场和谐需要正确处理政府与市场的关系,政府不作为或过度作为都会成为市场混乱的原因。正确处理垄断与竞争的关系,同样是营造和谐市场必须解决的问题,只有打破垄断、约束垄断,维持必要的竞争,强化社会对垄断行业和企业的监督,才会达到市场和谐。当市场跨越国界,面对经济全球化的潮流时,营造和谐市场必须在坚持必要的国际贸易准则的同时,要坚决反对强势国家所推行的市场不公正。     

The Transitioning of Marketing Practices from Segment to Customer-Centric Marketing in the African Business Context: Toward a Theoretical Research Framework

ABSTRACT

Although marketing has long been posited to be shifting from segment marketing to customer-centric marketing, there is little theoretical insight into the status of such transformation, especially in emerging African economies. Therefore, this paper develops an integrated theoretical framework for assessing (a) the extent to which firms in African economies use the segment marketing mix (4Ps) versus the customer-centric marketing mix (4As) as well as (b) their antecedents and performance outcomes. Propositions drawn from qualitative data and theoretical tenets in strategic management and in institutional theory are offered to guide systematic empirical research.     

Congruency and Engagement Test in an Event Marketing Sponsorship Context

Intercept survey data collected at a medium-size Midwestern ethnic festival are used to assess how top-of-mind and aided brand recall are influenced by ethnic congruence among attendees, brand sponsors, and the event, and by the use of passive or engaging sponsor tactics. The results are contextualized by the Elaboration Likelihood Model. Attendees who identify as ethnically congruent are shown to perform significantly better on the aided brand recall instrument. Engaging tactics are shown to produce higher brand recall than passive tactics, as well as more favorable evaluations and higher purchase intent.