事业满意感在我国销售员工离职倾向决定中的调节效应研究

用层级回归方法分析了员工离职倾向的主要结构化变量和环境变量,检验了事业满意感在员工离职倾向决定过程中的调节效应.主要结论包括:第一,报酬满意感、晋升机会、工作自主性和上级支持与其它工作机会对员工的离职倾向具有显著的解释能力;第二,事业满意感与工作自主性之间的交互作用以及事业满意感与上级支持之间的交互作用对员工离职倾向有显著的解释作用.为员工离职倾向决定的权变主义观点提供了证据.讨论了研究结果的管理学含义.     

事业满意感在我国销售员工离职倾向决定中的调节效应研究

用层级回归方法分析了员工离职倾向的主要结构化变量和环境变量 ,检验了事业满意感在员工离职倾向决定过程中的调节效应。主要结论包括 :第一 ,报酬满意感、晋升机会、工作自主性和上级支持与其它工作机会对员工的离职倾向具有显著的解释能力 ;第二 ,事业满意感与工作自主性之间的交互作用以及事业满意感与上级支持之间的交互作用对员工离职倾向有显著的解释作用。为员工离职倾向决定的权变主义观点提供了证据。讨论了研究结果的管理学含义。     

绩效考核公平感对新生代员工离职倾向的影响研究

依据社会认同理论和社会交换理论,研究绩效考核公平感对新生代员工离职倾向的影响,并在此基础上探究组织认同的中介效应和交换意识的调节效应。数据分析结果表明：绩效考核公平感对离职倾向具有显著的负向影响;组织认同完全中介绩效考核公平感对离职倾向的负向影响;交换意识正向调节绩效考核公平感对离职倾向的影响,即员工交换意识越高,绩效考核公平感对离职倾向的负向影响越强。     

基于组织支持感视角的公司员工离职倾向研究

基于组织支持理论,选取制度层面、工作相关和组织环境三方面的因素,即程序公平、薪酬和工作、团队和组织,探讨其对于组织支持感的影响以及组织支持感和离职倾向间的关系,并通过湖北省A公司的197个有效样本进行了实证分析。结果显示:湖北A公司员工组织支持感中等偏低,员工离职倾向低于中等水平。程序公平、薪酬和工作、团队和组织对组织支持感有显著的正向影响。对离职倾向较弱的员工来说,组织支持感对离职倾向具有显著的负向预测作用。针对以上实证结果,提出了相关政策建议。     

工作价值观对员工组织承诺和离职倾向影响研究

互联网时代的员工离职倾向变高,一个重要原因是员工的工作价值观发生了改变,但已有的研究缺乏对这方面的深入探讨。本文结合赫兹伯格双因素理论,以51家企业及其328名员工为样本,对工作价值观和离职倾向的关系以及人力资源系统的作用进行研究。研究发现:(1)创业型员工比工作满足型员工的离职倾向更高。(2)工作满足型员工比创业型员工的组织承诺更高。(3)组织承诺在工作价值观对离职倾向的影响中起部分中介作用。(4)人力资源系统可划分为长期关系实践、工作改进实践和价值体现实践,其中长期关系实践正向调节工作价值观与离职倾向的关系;工作改进实践正向调节工作价值观和组织承诺的关系,负向调节工作价值观和离职倾向的关系;价值体现实践负向调节工作价值观与组织承诺之间的关系,也负向调节工作价值观与离职倾向的关系。     

“80后”员工组织支持感对离职倾向的影响研究

采用问卷调查法以及验证性因素分析、偏相关分析和分层多元回归分析等统计方法,探讨"80后"员工的组织支持感对其离职倾向的影响作用进行分析,并在影响作用方面与工作满意度方面进行了比较。结果表明,"80后"员工的组织支持感呈多维结构,可分为工具性支持感、情感性支持感、利益性支持感、价值性支持感和发展性支持感五个维度。"80后"员工的组织支持感总体对其离职倾向有显著的负向影响作用,并且单独地、利益性和发展性支持感对离职倾向具有显著的负向影响作用。"80后"员工的组织支持感比工作满意度对其离职倾向有更强的影响作用。     

企业员工帮助计划能留住员工吗？--一个被中介的调节模型构建与验证

基于中国文化背景,本研究以工作家庭冲突作为中介变量、组织支持作为调节变量,通过对江苏、安徽、上海等地企业的235名员工进行问卷调查,分析员工帮助计划对员工离职倾向的影响。研究结果显示：员工帮助计划对离职倾向具有显著负向预测效果;工作家庭冲突在员工帮助计划与离职倾向间具有中介作用;组织支持调节着员工帮助计划对工作家庭冲突和离职倾向的影响。在此基础上,本研究提出构建多元化员工帮助计划体系、实施员工角色冲突管理以及塑造组织内支持性的工作环境等三条建议。     

表层扮演对员工离职倾向的影响：情绪耗竭的中介作用与组织支持的调节效应

随着消费经济的兴起与服务业的发展，企业服务性岗位员工因情绪劳动引发的负面效应越来越受到理论界和实践界的关注。文章基于资源保护理论与组织支持理论，以通讯公司客服人员为研究对象，探讨表层扮演对离职倾向的影响机制，重点分析情绪耗竭的中介作用与组织支持的调节效应。研究发现：表层扮演会影响员工的离职倾向；情绪耗竭在表层扮演与离职倾向的正向关系间具有完全中介作用；组织支持感和主管支持感对表层扮演和情绪耗竭的关系具有调节效应。研究结论丰富和发展了情绪劳动的理论模型，并提出企业可以采取相应的干预措施缓解员工由于表层扮演带来的情绪耗竭和离职倾向问题。     

变革型领导风格与员工离职倾向：组织认同的中介作用

员工的离职率过高会对企业产生很多负面影响,因此研究员工离职倾向的前因变量对于企业管理来说是很有必要的。影响员工离职倾向的因素有很多,本文主要论证了变革型领导风格对员工离职倾向的影响作用。通过文献研究表明,变革型领导风格有助于产生高的组织认同,而高的组织认同能够降低员工的离职倾向。     

变革型领导风格与员工离职倾向:组织认同的中介作用

员工的离职率过高会对企业产生很多负面影响,因此研究员工离职倾向的前因变量对于企业管理来说是很有必要的。影响员工离职倾向的因素有很多,本文主要论证了变革型领导风格对员工离职倾向的影响作用。通过文献研究表明,变革型领导风格有助于产生高的组织认同,而高的组织认同能够降低员工的离职倾向。     

中国背景下雇员主动离职模型的探索和验证研究

By collecting a nationwide sample, the model of employee voluntary turnover in China is explored. There are three conclusions: 1. there exist significant correlation between any two variables including salary, job involvement, interpersonal support, job satisfaction, organizational commitment and turnover intention; 2. job involvement, interpersonal support and salary predict significantly organizational commitment, and interpersonal support and salary predicted significant job satisfaction; 3. job satisfaction can predict significantly turnover intention.     

HALF THE SKY: The Moderating Role of Cultural Collectivism in Job Turnover Among Chinese Female Workers

The present study examines how collectivism, an important cultural value, plays a moderating role in the association between job attitudes (job satisfaction and organizational commitment) and actual turnover in a sample of 781 Chinese female workers. Results show that collectivism moderates the relationships between job attitude variables and turnover intention. Job satisfaction and organizational commitment are more powerful in predicting turnover intention when levels of collectivism are high rather than low. However, collectivism only moderates the mediation of turnover intention in the relationship between job satisfaction and actual turnover. The study deepens the understanding of the moderating effect of cultural values in organizational behavioral outcomes as Taras et al. (J Appl Psychol 95:405–439, 2010) suggest. Also discussed are the practical implications on how to control the voluntary termination of female laborers who constitute an important part in Chinese manufacturing.     

The Relationship of Downward Mobbing with Leadership Style and Organizational Attitudes

The present study investigates (1) the relationship of different leadership styles (transactional, transformational, authoritarian, paternalistic) with mobbing behaviors of superiors (i.e., downward mobbing) and (2) organizational attitudes (job satisfaction, organizational commitment, turnover intention) of mobbing victims. Data were collected from 251 white-collar employees. Path analysis findings showed that transformational and transactional leadership decreased the likelihood of mobbing, whereas authoritarian leadership increased it. Paternalistic leadership was mildly and negatively associated with mobbing. Regarding the consequences of mobbing for employees’ organizational attitudes, the same analyses suggested that higher perceptions of downward mobbing was significantly associated with lower job satisfaction, lower affective commitment, higher continuous commitment, and higher turnover intention.     

Job Satisfaction: Linking Perceived Organizational Support,Organizational Justice with Work Outcomes in China

This study develops and tests a full mediation model that examines the mediating role of job satisfaction in the Chinese context, based on a survey of 424 employees in three small and medium sized enterprises. Data analysis shows a good fit with the full mediation and all four classes of antecedents (i.e., perceived organizational support, procedural, distributive, and interactional justice). Particularly, procedural justice contributes to the prediction of satisfaction. Job satisfaction is also shown to mediate most antecedentconsequence relationships, except the two between perceived organizational support (POS)—turnover and procedural justice—consequences. Furthermore, there are only four direct links, including POS to citizenship behaviors directed at individuals, distributive justice to turnover intention, interactional justice to citizenship behaviors directed at organizations and turnover. These direct links suggest that job satisfaction does not fully mediate the relationships.     

组织政治知觉影响离职倾向的多重中介效应比较分析

采用问卷调查法,以珠三角地区光电制造企业中452名知识型员工为研究对象,探讨了组织政治知觉影响离职倾向的内在心理机制。结构方程建模分析结果表明:组织政治知觉能通过工作满意度、情感承诺和工作倦怠的并行多重中介作用对离职倾向产生影响,在个别中介效应大小方面,工作倦怠最大,工作满意度次之,情感承诺最小。     

The impact of efficacy on work attitudes across cultures

To answer the call for more cross-cultural research, this study analyzed the efficacy and work attitudes of employee samples from the U.S. and Southeast Asia (Indonesia, Malaysia, and Thailand). The results showed that across these two samples, general efficacy had a significant positive relationship with organizational commitment and a significant negative relationship with intention to turnover. Further analysis also indicated that job satisfaction mediated the relationship between general efficacy and organizational commitment and intention to quit in the U.S. sample. The relationship between general efficacy and organizational commitment was stronger in the U.S. than in the three combined countries sampled in Southeast Asia.     

Error management culture and turnover intent among food and beverage employees in deluxe hotels: the mediating effect of job satisfaction

This study aimed to investigate interrelationships among organizational error management culture (EMC), job satisfaction, and turnover intent among food and beverage in a deluxe hotel. This study also investigated the mediating effects of employees’ job satisfaction on the relationships between organizational EMC and turnover intent. A total of 321 food and beverage employees in South Korea participated in the study using a self-administered questionnaire. Confirmatory factor analysis and structural equation modeling were used to examine the hypothesized relationships between the constructs. The results showed a positive relationship between organizational EMC and employee job satisfaction. An employees’ job satisfaction reduces his or her turnover intent. Another important finding of this study was that job satisfaction appears to play a mediating role between organizational EMC and turnover intent. These findings have important implications for controlling and facilitating EMC in the hotel industry. This study implies that active EMC can be an important variable that can effectively manage turnover intent. It is important to build a system that can facilitate communication in the case of error occurrence and prevent the recurrence of the same error by sharing experience of and knowledge about errors. Moreover, a system that can instantly respond to and analyze an error situation should be developed and implemented. It is important to systematically manage errors as part of a firm’s culture through the appropriate use of EMC. Thus, it might be useful to identify and prioritize EMC specifically in the hotel industry, which could lead to higher job satisfaction, lower turnover intent, and higher profitability.     

Impact of fit,involvement, and tenure on job satisfaction and turnover intention

This study examined the interactive effects of need–supplies fit, job involvement, and job tenure on service sector employees' job satisfaction and turnover intention in Turkey. Survey data collected from 252 employees who worked in three different banks and one logistics company operating in Istanbul, Turkey, confirm the three-way interaction in predicting employees' turnover intention. In particular, the effect of needs–supplies fit on turnover intention was found to be more strongly positive for longer tenured, highly involved employees. Results also reveal that while the three-way interaction does not predict job satisfaction, the two-way interaction between needs–supplies fit and job involvement is significant. Specifically, needs–supplies fit had a stronger effect on the job satisfaction of highly job-involved employees than those with lower levels of involvement. Certain implications of these results, as well as avenues for future research, are discussed.     

Leader-member exchange and employee work outcomes in Chinese firms: the mediating role of job satisfaction

This study investigates the mediating role of job satisfaction in the relationships between leader-member exchange (LMX) and employee work outcomes in Chinese firms, namely, organizational commitment and intention to leave. Based on the data collected from the four manufacturing firms based in China, the hierarchical regression analyses strongly support our theoretical predication that job satisfaction fully mediates the relationships between LMX and employees’ organizational commitment and intention to leave. The theoretical and practical implications of these findings are discussed.