South seas cruise a case study of a short-lived society

In spite of its importance to the tourism industry, vacation cruising has been little researched. This paper describes an atypical cruise on a small ship in the South Pacific. It advances the concepts of “short-lived societies,” “cruise culture,” and the ship as “environment” to explain the behavior of passengers, and the ways in which they relate to each other. Passengers are described as an aging, upper middle class group, still physically active, flexible in relating to members of their class, yet cautious in developing social intimacies. Self-improvement is seen to be the moral rationale of many passengers in justifying a relatively expensive trip. Passenger expectations and behavior on small cruise ships, it is suggested, are quite distinct from what is found on large ships.     

Tourism in the system of industrial society

Recreation and tourism are integral parts of the whole industrial social system. Viewed thus, tourism, so successful in the past two decades, seems clearly doomed to radical change. Many signs in the universe of work-habitate-leisure-travel indicate that the present system does not satisfy the human needs of traveler, host, and ultimately the social system. One inevitable result of forecast change, is a new, humane understanding of leisure and tourism; one should begin forging it before the opportunity for choice and reason disappears.     

Extraordinary body-self narratives: sport and physical activity in the lives of transgender people

Physical activity and sports can be regarded as particularly challenging social practices for transgender people, regarding the centrality of the body, gendered structures like changing rooms and competitions, and normative gender ideologies. In the emerging body of literature on transgender people and sport, the main focus has been on mainstream, competitive sports as non-inclusive. In this article, I present body-self narratives in physical activity and sports (PA/S) during different stages of their gender transition, based on interviews with 12 transgender people in the Netherlands. The results confirm that mainstream sports and physical activity spaces like swimming pools are often experienced as relatively unsafe by transgender people, both pre- and post-transition and especially during the ‘liminal’ transition phase. However, apart from places of shame for or control of the ‘wrong’ body-object and places of felt/enacted stigma, the body-self narratives also indicated that PA/S had been important enabling and empowering activities at different times in the lives of transgender people. For example, regarding gender (dis)identification or as coping strategy in de pre-transition phase and for ultimately gaining body-subject awareness, gender recognition and pride of the ‘right’ body-self.     

The seven lives of Airbnb. The role of accommodation types

This paper investigates how COVID-19 is impacting different accommodation types, and whether travellers' choices regarding accommodation type are affected by the need for physical distance. Study 1 shows that travellers are very reluctant to book shared flats on Airbnb during the pandemic. However, full flats – controlling for price levels - are preferred to hotel rooms. Study 2 clarifies the process behind the increased choice for full flats, i.e., the need for physical distance. In Study 3, we actively manipulate physical distance and show that assuring physical distance will reduce the concerns towards hotel and shared flat options. Apart from enlightening the psychological process behind accommodation choice, the study offers operators actionable suggestions on how to maximise bookings despite the pandemic.     

Organizational culture on customer delight in the hospitality industry

Compared with customer satisfaction, customer delight is considered a more effective indicator of customer relationship management in the hospitality industry. As researches have suggested that organizational culture plays a vital role in providing customer delight service in the hospitality industry, this study initiated to investigate customer delight from the perspective of organizational culture. The investigation was based on multilayer cultural theories, and the domains of customer delight culture were identified in this study by applying a qualitative approach and content analysis. Finally, a framework of the customer delight culture was then developed to clearly understand the insights of organizational culture on customer delight.     

Women,work, and leisure: The days of our lives

Abstract

Utilizing a qualitative research methodology, this study attempts to identify and understand the experience of enjoyment (or lack thereof) within the work and nonwork (i.e., family, leisure) spheres of working women. Specifically, the study attempts to identify the contexts in which professional and blue‐collar women experience flow (Csikszentmihalyi 1975) or its antithesis (i.e., anti‐flow) which can be characterized by boredom, frustration, and anxiety. In addition, the study examines the nature and the meanings of these experiences within the work/nonwork lives of these women.

Findings of this study suggest that professional women tended to experience flow in both work and nonworking settings, while the blue‐collar women tended to experience flow only in their nonwork (i.e., home, leisure) spheres. Both groups experienced some degree of anti‐flow when they performed tasks which were repetitious, tedious, and simplistic, regardless of the setting. While such tasks constituted a very small part of the professional women's jobs, they formed the major part of the blue‐collar women's jobs.     

Northern Ireland: the politics of leisure in a divided society

The public provision of leisure services and the impact which this has on the community has become a political issue. Nowhere is this more the case than in Northern Ireland where economic and social problems, together with the Troubles, led to a massive increase in central government's sponsorship of public leisure provision in the 1970s. This was a political gesture made more political in the manner through which district councils and local government officials discharged their devolved responsibilities and the way in which local communities appropriated leisure facilities. The resultant pattern of leisure provision reflects existing community boundaries and, as such, reinforces rather than ameliorates sectarian divisions.     

Paid work,life-work and leisure: a study of wellbeing in the context of academic lives in higher education

Living, working, leisure, and well-being are of increasing concern to educators, policy-makers, governments and people generally. The aim of this research note is to investigate the relationships between paid work, life work and leisure in terms of well-being associated with activity. The research used a modified experience sampling method for a one-week period with a staff group based in an educational institution. The data collection period included a bank holiday (three days holiday and four days work). A mobile phone was used to collect data eight times a day, over seven days, on activity, enjoyment, interest, visual interest, challenge, skill and happiness. Data analysis showed a significant correlation between enjoyment and happiness; enjoyment and interest; and visual interest, which also correlated with happiness. Enjoyment and happiness were experienced more in leisure than in paid work and life work. Level of enjoyment was greatest when skills were greater than moderate challenge in activity, though high enjoyment was more frequent when moderate and high challenge were met with equal skills (satisfying conditions of ‘flow’). High enjoyment came as much from paid work as from leisure. The findings replicate and extend earlier research, and the research note emphasises the importance of measures of enjoyment in the investigation of national wellbeing.     

Women's travel in the Tang Dynasty: Gendered identity in a hierarchical society

Women's travel writing has received increasing attention, with English literature being the focus of most studies. In contrast, Chinese women have been absent from historical travel narratives. The Tang Dynasty (618–907), a golden period in Chinese history, had a rare collection of women's travel poetry, a genre offering richness and insights on female travelers' experiences and perceptions of “other” places they had visited. Drawing on women's travel writings from All Tang Poetry, this study illustrates how travel narratives help formulate and reinforce, or downplay, gendered identities in the contexts of social hierarchy and patriarchal ideology. The research contributes to the gender, travel and identity literature from a Chinese language and culture perspective.     

Influence of popular culture on special interest tourists' destination image

In this study the role of pop-culture on shaping destination image was derived from focus groups and interviews with 24 fans from different nationalities of the Korean pop star Ahn Jae-wook. Three main theses emerged from the study: 1) the destination image induced by pop-culture was changed in a positive way; 2) the pop-star's event reinforced a positive place image through experiences of the event and travels in South Korea; and 3) the positive image from pop-culture experiences had a strong impact on future behavior. Results of the study suggest that pop-culture as an autonomous agent delivers a more powerful and stronger influence on destination image than previously recognized in the literature. Theoretical contributions and practical implications are discussed.     

Performing culture at indigenous culture parks in Taiwan: Using Q method to identify the performers' subjectivities

Performance of indigenous culture at culture parks for tourism is traditionally viewed from a modernist ontological perspective as exploitative and from a managerial perspective as the provision of a service. These views might fail to accommodate the performers' subjectivities. In this Q method study the views of the performers are identified based on a sample of 30 respondents and 42 Q sort items. Respondents were performers employed at the Indigenous Peoples Culture Park in Taiwan. The replicability of a previous Q study was tested using the same design in a different research setting. In both studies two clusters of subjectivity were found: the ‘Performers’ View’ and the ‘Instructors’ View’. Neither view conforms to the modernist or managerial perspective identified in tourism research. Instead, the reflexivity of Q suggests that in the performance of indigenous culture, these fixed ontological categories are porous and situational.     

Fijian culture and the environment: a focus on the ecological and social interconnectedness of tourism development

Understanding the complex and adaptive nature of Pacific Island communities is a growing yet relatively unexplored area in the context of tourism development. Taking an ethnographic research approach, this study examines how over 40 years of tourism development have led to complex and multi-scale changes within an Indigenous Fijian village. The study establishes that tourism development has brought a range of ecological shifts that have, over time, spurred far-reaching changes within the embedded sociocultural constructs of the community. The development of the Naviti Resort, a water catchment dam, a causeway and a man-made island have created substantial changes in totemic associations, livelihood approaches, and traditional knowledge structures within Vatuolalai village. The emergence of internal adaptive cycles, and new behaviours, practices and values that redefine the cultural landscape will be discussed. This paper demonstrates the interconnectivity of nature, society and culture within Indigenous communal systems and asserts that ecological changes introduced in one part of a community stimulate complex, non-linear responses in other elements of the socio-ecological system of a Fijian village.     

Eco-innovation and organizational culture in the hotel industry

This study analyzes the relationship between organizational culture and eco-innovation in a sample of 130 hotels in Oaxaca, Mexico.A theoretical model is developed to link the compatibility of the four types of organizational culture defined in the Competing Values Framework (CVF) (hierarchy, clan, market, and adhocracy culture) to different modes of eco-innovation (radical–incremental and component–architectural).In order to test the hypotheses, regression and correlation analyses are conducted. Adhocracy culture and organization size are found to be significant in explaining the presence of eco-innovation.The implications of these results for firms tend towards the convenience of adopting an adhocracy culture, which facilitates the implementation of eco-innovation at different levels and potentiates both environmental and organizational results.