The value of human resource management for organizational performance

All executives would like to see their organizations perform better, and most search for tools that can help make this happen. For decades, human resource managers have believed that their function enhances performance. This contention has been met with skepticism on the part of executives, who wonder whether funds allocated to the human resource function are good investments. Dozens of studies have examined this issue, but their inconsistent results have provided no conclusions. To resolve a long-standing and controversial question – does human resource management matter for organizational performance? – we take stock of the available evidence. Based on data from over 19,000 organizations, we conclude that human resource management adds significant value for organizations. In addition, the value added is strongest when human resource systems are emphasized rather than individual practices, when human resource management decisions are tied to strategy, and among manufacturing firms.     

The bargaining power,value capture,and export performance of Vietnamese manufacturers in global value chains

This study examines the payoff of various initiatives taken by Vietnamese manufacturers to increase their bargaining power relative to global buyers and capture a larger share of the value generated in global value chains. The study focuses on functional upgrade initiatives (i.e., product development, after-sales services, distribution, and promotion) and negotiation process initiatives (i.e., market intelligence and improvement of negotiation skills). A structural equation modelling method is used to analyse the data collected in 2017 from 354 Vietnamese manufacturers inserted in global value chains. The study finds that all initiatives, except after-sales services, significantly strengthen the manufacturers' bargaining power, which, in turn, enhances their export performance.     

The impact of offshored and outsourced call service centers on customer appraisals

Firms are increasingly relying upon offshored and/or outsourced call centers to provide post-sales assistance to their customers. Although the motivation to engage in these practices is efficiency gains, the possibility exists that offshored and outsourced call centers may have a detrimental impact on customer appraisals. The aim of this research is to posit the conceptual reasons as to why differences may arise in customer evaluations from these practices. To this end, we rely on the homophily principle and hybrid organization theory to provide conceptual grounding, and utilize a company dataset of customer post-call evaluations to offer an initial test of the hypotheses.

基于价值链的企业战略成本管理分析

在一浪高过一浪的激烈竞争浪潮中,企业如何求得长期的生存和发展,已不是仅靠企业加强内部的管理职能所能奏效的.价值链分析是企业战略管理系统中的一个不可或缺的步骤.想要运用战略成本管理就必须掌握价值链的含义、价值链分析的作用及价值链分析的步骤等.本文通过对价值链理论的介绍,并结合企业战略成本管理中存在的问题进行分析.     

基于智力资本绩效的实证分析

使用SPSS统计软件,运用相关分析和回归分析法对我国电子信息产业的34家上市公司进行实证分析。发现企业绩效(获利能力)与物质资本显著正相关,与结构资本正相关,与人力资本正相关,但在统计上并不十分显著。文章对此结果进行了探讨。     

Forecasting performance of extreme‐value volatility estimators

This study evaluates the forecasting performance of extreme‐value volatility estimators for the equity‐based Nifty Index using two‐scale realized volatility. This benchmark mitigates the effect of microstructure noise in the realized volatility. Extreme‐value estimates with relatively simple forecasting methods provide substantially better short‐term and long‐term forecasts, compared to historical volatility. The higher efficiency of extreme‐value estimators is primarily responsible for this improvement. The extent of possible improvement in forecasts is likely to be economically significant for applications like options pricing. By including extremevalue estimators, the forecasting performance of generalized autoregressive conditional heteroscedasticity (GARCH) can also be improved. © 2007 Wiley Periodicals, Inc. Jrl Fut Mark 27: 1085–1105, 2007     

Privacy assurances and social sharing in social commerce: The mediating role of threat-coping appraisals

The social sharing of consumers (e.g., posting about a shopping experience) is the basis for the flourishing of social commerce; however, it conflicts with consumers’ psychological need for privacy. This study attempts to investigate the comprehensive effect of privacy assurances from different institutions on social sharing, involving privacy policy and privacy-protective technology provided by social media companies as well as government regulation and industry self-regulation. We conducted a large-scale empirical survey with 1,311 users of Xiaohongshu in China. The results show that all the four privacy assurances have a positive effect on social sharing that is almost equal. The results also reveal that threat appraisal and coping appraisal jointly mediate the relationship of privacy assurances and social sharing. Our results provide operable implications for stakeholders on how to facilitate social sharing and thus the flourishing of s-commerce through fostering privacy assurances.     

Are performance appraisals a bureaucratic exercise or can they be used to enhance sales‐force satisfaction and commitment?

In some sales organizations the performance appraisal is treated as a bureaucratic exercise. As such, sales managers may essentially conduct appraisals in an arbitrary and perfunctory manner. This behavior could be based on the belief that conducting performance appraisals requires considerable amounts of time and effort, generates few rewards, and adds considerably to the manager's level of conflict and stress. The purpose of this research is to examine the relationships existing between performance appraisals, salesperson organizational commitment, and job satisfaction. If various characteristics of performance appraisals that build commitment and satisfaction could be identified, then managers may be more capable of using performance appraisals that yield positive results. A survey of 185 retail salespeople and 58 retail sales managers provided the data required to evaluate the relationship between satisfaction, commitment, and various aspects of performance appraisals. The results of the study indicate that managerially mediated factors may be used to enhance salesperson job satisfaction and organizational commitment. © 2001 John Wiley & Sons, Inc.     

Consumers' anger and coping strategies following appraisals of appliance failure

With the disconfirmation paradigm, Day and Landon's taxonomy of complaint behaviour, and the cognitive appraisal theory developed by Lazarus and colleagues as theoretical approach, this study explored and described consumers' anger and coping strategies following appraisals of appliance failure. In addition, consumers' reasons for engaging in particular complaint behavioural responses were investigated in terms of the cognitive and emotional types of reasoning underlying the different coping behaviours. A cross‐sectional survey was conducted among consumers who were dissatisfied with the performance of a major household appliance item and who resided in a major metropolitan area in South Africa. A self‐administered questionnaire was distributed by means of convenience sampling, which generated 216 usable responses. The results emphasize the importance of understanding consumers' reasoning behind their choice of a specific coping strategy. Respondents who took formal complaint action engaged in problem‐focused coping and those who took private action engaged in emotion‐focused coping and avoidance coping. Those who took no action experienced lower levels of anger.     

企业财务指标与市值表现的差异研究——以美的集团与格力电器为例

财务指标是衡量企业绩效的基础,市值表现是企业吸引投资者最直观的手段,两者并不存在对等关系。本文以杜邦分析体系为切入点,通过对美的集团和格力电器两大中国家电行业巨头的分析,深度揭示销售净利率、总资产周转率和资产负债率等指标对市值表现的影响,由此综合判断格力电器认购三安光电股票事宜的深层次原因。     

平台赋能、价值共创与跨境电子商务企业绩效

跨境电子商务企业通过拓展平台功能,提高自身运营能力。本文以敦煌网、全球速卖通、京东海外、亚马逊等信誉度较高的平台跨境电子商务企业为研究对象,发放500份调查问卷,探究平台赋能、价值共创与跨境电子商务企业绩效之间的关联性。研究发现:平台赋能与跨境电商企业绩效之间为显著的正相关关系;价值共创与跨境电商企业绩效之间为显著的正相关关系;价值共创在平台赋能促进跨境电商企业绩效提升中起到部分中介作用。根据研究结果,本文建议从政府、跨境电商平台、跨境电商企业三个层面制定方针政策,以平台赋能提升参与企业资源整合、建立以及重构电商平台的内外部能力,从而提升电子商务企业快速适应外部市场环境的能力,最终提升企业绩效。     

基于绩效评价的上市公司管理者薪酬激励机制探讨

在公司制企业制度下,高层管理者突显出越来越重要的作用,如何有效地对管理者进行激励,成为公司治理机制中非常重要的环节.本文以研究企业绩效评价和薪酬激励的基本理论为基础,结合当前我国上市公司管理者薪酬激励的现状,分析了我国企业薪酬激励机制存在的问题和缺陷,进而对公司薪酬激励机制和绩效评价机制的健全和完善提出了合理化建议.     

基于AHP模糊综合评价法的养老机构绩效评价研究

针对我国养老机构绩效评价不够完善的现状,本文建立了基于AHP模糊综合评价的模型。通过理论研究和文献分析,构建了养老机构绩效评价指标体系,应用层次分析法确立了各评价指标的权重,运用模糊综合评价法得出评价矩阵,并根据最大隶属度原则确定养老机构绩效等级。在此基础上,对南京市玄武区养老机构的绩效进行综合评价,并有针对性地提出改善和提升养老机构绩效的建议。     

网络商业信用的价值基于淘宝网交易评价的实证分析

淘宝网的交易评价的价值早已为大家所认可,却无法衡量.本文通过采用买家对卖家信用评价的评分、点评数量和差评率三方面指标,以此来量化淘宝网上卖家的商业信用为商品销售收入带来的价值.     

Guidelines for value based management in Kautilya's Arthashastra

The paper develops value based management guidelines from the famous Indian treatise on management, Kautilya's Arthashastra. Guidelines are given for individual components of a total framework in detail, which include guidelines for organizational philosophy, value based leadership, internal corporate culture, accomplishment of corporate purpose and feedback from stakeholders.N. Siva Kumar finished his M.B.A. in 1989 and is at present a lecturer having completed research under the title Value Based Management — Historical Roots in India and Current Practices.Prof. U. S. Rao is presently the Dean of School of Business Management, Accounting and Finance in Sri Sathya Sai Institute of Higher Learning. He has over 20 years of academic and industrial experience in various organizations. He has published papers in the areas of Corporate Planning, MIS and Industrial Engineering.     

基于顾客让渡价值的消费者购物决策探讨

本文首先根据我国电子商务的发展现状,分析了消费者购物决策研究的重要性.在回顾传统的消费者决策模型和网上消费者购物决策模型的基础上,修正了消费者购物决策过程,从顾客让渡价值决定购买行为这一基点来构建购物方式决策模型,最后对该模型的优缺点进行了探讨,并对今后的研究方向作了预测并给予建议.     

我国低碳高新技术产业R&D绩效评价探究

选取能够反应RD绩效的指标,构建了低碳高新技术产业的RD绩效评价指标体系,运用DEA模型对低碳高新技术产业中5个细分产业进行了绩效评价和研究,得出了各个行业的纯技术效率和规模效率,进而得出结论:我国低碳高新技术产业的RD绩效总体良好,但各产业之间的RD绩效存在着较大的差异。针对上述情况,提出提高低碳高新技术产业RD能力,促进我国高新技术产业快速发展的政策建议。     

央视品牌的绿色价值

央视确定品牌化经营战略方向后，提出了绿色的品牌价值承诺。我们可将其绿色价值分解成如下四个关键词：第一个关键词是“品质”。就是通过频道、栏目和节目的制作和广告业务的经营，央视将高品质的感知和价值传递给客户；第二个关键词是“健康”。健康代表有益，注重社会责任的，而不是有害，违背社会责任；第三个关键词是“持续”。“持续”代表和谐、不浪费、不伤害、可持续发展；第四个关键词是“诚信”。如绿色奥运的释义中便包括排除兴奋剂、排除贿选丑闻等诚信元素。     

The value of protecting privacy

New technologies arrive at a blistering pace and existing technologies become more ubiquitous by the day. Technology is so deeply embedded in daily lives and routines that people have become blinded by the promises of new technology. We have become fully engrossed in the benefits of technology in the form of automation, convenience, and immediacy. At the same time, we often fail—on a grand scale—to consider the challenges and drawbacks associated with new technologies. These drawbacks can be more profound and widespread than society acknowledges. As a result, we tend to interact with our technologies while being dangerously unaware of the potential repercussions. If we continue to interact with technology in this narrowly framed manner, significant societal problems are likely to result. This Executive Digest renews the call for increased privacy protections in the context of new technologies.