我国企业社会责任战略综述

本文主要是针对国内现有企业社会责任战略理论进行了梳理,概况了不同学者对企业社会责任战略概念的定义及其发展,对如何进行企业社会责任战略的管理、如何有效实施该战略、实践该战略的意义进行了研究回顾,并摘取了近年来基于新视角的共生理论和基于网络视角的企业社会责任战略选择理论进行着重阐述。在最后结合我国国情提出理论研究的迫切性。     

管理层社会责任战略选择影响企业绩效研究

21世纪以来企业的社会责任问题日益引起社会各界的广泛关注,并已从“商人的社会责任”逐渐发展成为一种战略竞争资源。而管理层作为企业的实际经营者,对于社会责任的选择不仅影响到自身的社会责任行为表现,更会通过企业政策的制定和实施和对企业文化的建设进而影响到企业责任战略的形成和演变。企业社会责任战略会显著影响企业的社会表现,企业社会表现的改善有利于全面提升企业绩效,本文将从管理层的角度来说明社会责任的选择对企业绩效的影响。     

战略视角的企业社会责任管理

随着欧美国家企业社会责任运动的高涨,在经济全球化浪潮之下,中国企业必须理性看待企业承担的社会责任,把社会责任管理纳入企业战略管理体系,积极探讨和研究企业社会责任管理的对策,并根据内外环境适时调整其社会责任战略,变被动为主动,使企业获得持续发展的竞争优势。     

企业社会责任与企业战略选择

随着世界经济一体化,企业社会责任活动逐渐进入中国,实践表明企业社会责任成为企业在日趋激烈的竞争中提升自身持久竞争力,保证企业持续成长的有效手段和资本。文章阐述了企业社会责任的起源和定义以及在中国的发展趋势,根据现代企业社会观探讨了在新的竞争环境中企业必将把履行社会责任作为一种企业战略的选择,从战略的视角看企业履行社会责任对增强企业竞争力的影响,以及如何促进企业可持续发展。     

中国企业的社会责任战略思考

企业社会责任是企业可持续发展的基石.我国企业社会责任意识已基本形成,但大多数企业尚未建立健全社会责任管理体制.文章在分析我国企业社会责任管理现状的基础上,从企业的角度提出了我国企业社会责任管理的思路,指出企业战略管理高度加强企业社会责任管理.     

中国企业社会责任的战略思考

随着经济社会的发展,企业只追求经济利益的时代已经过去,企业在创造经济效益的同时,应当为相关利益群体承担相应的责任。因此,将企业的社会责任融入到企业战略管理的过程中,持续高效地履行社会责任将会实现企业与社会的双赢。     

企业市场营销战略选择——社会责任营销

在国际社会越来越强调企业社会责任的过程中,企业的营销观念也在发生着相应的变化,由市场营销观念发展到社会市场营销观念。这也为企业的市场营销战略及活动指出了新的方向——社会责任营销。社会责任营销对企业发展有着积极的作用,同时,社会责任营销也有章可循。     

企业社会责任:提升企业形象的战略起点

文章简要介绍了企业社会责任和企业形象的概念与内涵;从作用机制和战略意义两个方面,分析了为什么企业社会责任是企业形象的战略起点;并总结了目前国内企业履行社会责任的四种类型;最后就如何通过履行企业社会责任来提升企业形象从五个方面提出一系列措施。     

基于社会责任的我国企业竞争力提升战略

企业社会责任是指企业除了要对股东负责外,还要承担对其他利益相关者的责任。企业竞争力是指一个企业在竞争性市场中所具有的能够持续地比其他企业更有效地向市场提供产品或服务,并获得盈利和自身发展的综合素质。在经济全球化进程日益加快的新型经济环境下,企业社会责任的承担对企业竞争力的提升产生着越来越重要的影响。因此,我国企业应该学会在履行社会责任的框架下不断提升自身的责任竞争力,增强参与世界经济发展和全球市场竞争的能力。     

基于企业社会责任的战略营销分析

战略营销既是营销行为又是战略行为,战略营销强调从环境的趋势性变化中把握成长性潜在消费需求以及企业竞争行为的变化,以追求长期性、持续性的营销效果。企业社会责任的大环境使社会责任消费成为成长性潜在消费需求,使对社会负责的竞争逐渐成为主流的竞争方式,因而企业社会责任具有促使营销从传统的职能层次上升到战略层面加以管理的功能。战略营销的落脚点是战略营销决策,基于企业社会责任的战略营销的关键在于相应的目标市场决策和市场定位决策。     

Corporate Reputation Through Strategic Corporate Social Responsibility: Insights From Service Industry Companies

Corporate social responsibility (CSR) has gained global awareness in recent years. The proponents of CSR state that a good corporate reputation may be beneficial to an organization. This research paper reviews the theoretical basis of CSR, and by adopting a qualitative methodology examines the characteristics of CSR strategies and CSR communication tactics of eight companies in Cyprus market through personal in-depth interviews. Results reveal that CSR has a positive impact on the company's employees, the environment, stakeholders and the general public, and highlight that CSR is an important ingredient for the success of the organizations in the Cyprus market.     

Social Marketing and Privately Held Companies: The Impact of Corporate Social Responsibility Activities on Romanian Consumers

The notion of corporate social responsibility has evolved into a fairly complex concept that can influence the very world we live in. Today's society is interested not only in companies' financial results but also in the way they conduct their businesses. Corporations everywhere try to respond to new environmental challenges by actively engaging in the life of the community and by developing relationships based on mutual trust with consumers. This article introduces the corporate social responsibility domain by underlining the importance of this concept to the later development of a company. The article denounces the results of research conducted on Romanian consumers regarding corporate social responsibility campaigns undergone by firms in Romania. Its purpose is to bring insight into Romanian consumers' perceptions of recent social campaigns, reviewing the extent to which these consumers are willing to become involved in society's well-being. The survey conducted here attempts to provide answers to issues that concern the companies' involvement type, their purview, the reasons for participating in society's welfare, as well as the social campaigns' most common action areas. The results gathered show that corporate social responsibility is not only a promotion method, but a method that implies the effective involvement in the life of the community and in its subsequent issues, therefore representing a real means of support for the economic development of the community in question. In conclusion, companies must put their social conscience into use when dealing with their clients and stakeholders, by offering solutions to environmental concerns, resource management, mutual aid, and welfare rising from corporate support.     

The Role of Strategic Conversations with Stakeholders in the Formation of Corporate Social Responsibility Strategy

This paper explores the role of strategic conversations in corporate social responsibility (CSR) strategy formation. The authors suggest that explicitly engaging stakeholders in the CSR strategy-making process, through the mechanism of strategic conversations, will minimize future stakeholder concerns and enhance CSR strategy making. In addition, suggestions for future research are offered to enable a better understanding of effective strategic conversation processes in CSR strategy making and the resulting performance outcomes.     

社会责任履行与企业信誉资本生成——基于问卷调查的实证分析

信誉是企业利益相关者对企业的一种综合评价,社会责任影响利益相关者行为,因此对企业信誉可能产生积极的影响。通过问卷调查的实证分析,发现顾客责任、环境责任和慈善责任对企业信誉有显著的正向影响,而政府责任和员工责任对企业信誉影响不明显。     

Risk Management,Real Options,Corporate Social Responsibility

The relationship of corporate social responsibility to risk management has been treated sporadically in the business society literature. Using real options theory, I develop the notion of corporate social responsibility as a real option its implications for risk management. Real options theory allows for a strategic view of corporate social responsibility. Specifically, real options theory suggests that corporate social responsibility should be negatively related to the firm’s ex ante downside business risk.     

Corporate Social Responsibility and Corporate Social Investment: The South African Case

Corporate social responsibility (CSR) and corporate social investment (CSI) have become terms that are used to examine some activities of businesses. With globalization pressures and increasing burdens on governments to provide comprehensive social services, the microscope has been trained on how firms play their part in sharing this burden. Views vary from those who believe that CSR and CSI are a distraction from profit maximization to those who argue that participation in such activities contributes to positive social transformation, while benefiting participating firms themselves. In this article, the author seeks to organize these debates within particular theoretical frameworks, positing CSR and CSI, together with the Socially Responsible Investment Index that has been used to evaluate corporate behavior in South Africa, as a novel way of addressing pressing development problems.     

服务性企业社会责任与顾客忠诚影响机制研究

在社会认同理论的基础上,通过建立服务业企业社会责任与顾客忠诚的关系模型,研究发现企业社会责任对服务评价、消费者认同感有正面效应,服务评价、消费者认同感对顾客忠诚有正面效应,企业社会责任对顾客忠诚没有直接的作用,但通过服务评价、消费者认同感对顾客忠诚产生间接影响。     

浅论公司社会责任的地位

公司社会责任理论的产生是对传统公司囿于其营利性所导致的弊端进行反思的结果。对于对公司社会责任是否应当就其整体赋予独立的法律地位,学理上有不同的观点。我国公司社会责任的地位主要应当体现在学理和道德层面,而不应概括的反映在公司法律中。此外,相对于公司的营利性目标,它应当是补充和辅助性的。     

Roadmapping Corporate Social Responsibility in Finnish Companies

This paper presents a roadmap of Finnish companies adopting and managing corporate social responsibility (CSR). It discusses the companies' views on CSR and highlights the practices that Finnish companies have adopted or are currently adopting. It also presents a framework that outlines the CSR processes and management prospects.Results showed that Finnish companies are progressively managing CSR. This newly revived thinking about social responsibility is viewed as an issue traced back from Finland's history of industrial development. There is no general definition of CSR; however, various concepts are connoted into it. Driven by several factors, CSR is developing gradually as indicated by the positive responses and initiatives of the companies.CSR management and practices towards employees, suppliers, community and customers are well defined locally based generally on established socially responsible behavior which could be articulated by laws and regulations, corporate values and business ethics. However, managing CSR with a global scope, problems such as; lack of information and structured management system, different views and interpretations, supply chain complexities, overlap with environmental issues, etc. often lead some companies to manage CSR haphazardly. Views and management of CSR are also influenced by some distinct Finnish cultural attributes.An initial conceptual framework for CSR is drawn reflecting the current practices and prospects for management strategies. Such framework can be used in organizing and streamlining CSR elements for effective management approaches and measuring of performance. It could be expected that in due time, the efforts of the companies will become more evident, organized and systematically managed.     

Taming Trojan Horses: Identifying and Mitigating Corporate Social Responsibility Risks

Organizations are exposed to increasing pressures from their constituents to integrate corporate social responsibility (CSR) principles into their ongoing business practices. But accepting new and potentially open-ended commitments is not a harmless exercise, and companies may well expose themselves to serious risks when embracing such principles. To identify these risks, we conducted two naturalistic studies: one exploratory, the other corroborative. The results show that CSR adoption is associated with at least seven different business risks, ranging from failing strategy implementation to legitimacy destruction. To alleviate these risks, we discuss a set of managerial mitigation strategies that have the potential to realign companies’ CSR activities with their strategic objectives. Pursey Heugens is an Associate Professor of Organization Theory in the Department of Business-Society Management at RSM Erasmus University. He received his PhD from the same school. His research interests span positive and normative theories of organizaton, including bureaucracy theory, neo-institutional theory, contractualist business ethics, and virtue ethics. Nikolay Dentchev is an independent research fellow at Ghent University, Belgium, and a project coordinator at the corporate venturing department of Fortis Group (Fortis Venturing). He holds a Ph.D. in business economics from Ghent University. His current research is related to entrepreneurship, instrumental stakeholder theory, and management challenges of corporate social responsibility