中英消费者文化对品牌权益的不同感知对比

近年来,消费者文化已经成为研究品牌权益的热点。本文首先讨论了Aaker和Keller两个品牌权益经典模型及最新研究进展;然后,选择星巴克咖啡连锁企业为知名品牌案例对象,以问卷方式调查了中英消费者对公司文化、品牌知识、品牌反应和品牌信任度四方面的感知;在此基础上,对比分析了在不同文化背景下中英消费者对公司文化、品牌反应和品牌信任度三种品牌权益要素的感知差异。本文研究表明:三种品牌权益要素感知差异的主要原因是中英文化自身的差别、中英消费观念区别和对于服务意识理解的不同。     

品牌服装营业推广与品牌忠诚的关系研究

本文选用JW品牌服装的顾客作为研究对象,调查品牌服装的营业推广对顾客品牌忠诚度的影响。研究结果表明,不同特征(年龄、性别、教育水平和收入等)的顾客在品牌忠诚方面存在较大差异,并且不同的营业推广方式对顾客品牌忠诚产生不同的影响。研究结论对于品牌服装企业的市场营销实践工作具有一定的指导意义。     

品牌权益综合模糊测评研究方法探讨

品牌权益已成为近年来营销领域研究的热点问题,学术界和企业界都对这一问题给予了极大的关注。如何对品牌权益进行有效的测量与评价,也已经成为企业营销活动的重要内容。文章通过建立品牌权益测评分析框架,综合应用层次分析和模糊数学方法,对品牌权益进行整体的定量分析,并实证检验了该测评方法,研究结果可以有效地指导企业改进和提升品牌权益管理。     

顾客视角的服务品牌权益的形成机理

在品牌竞争时代,服务企业的竞争更多表现为品牌竞争,培育服务品牌权益成为服务企业获取竞争优势的重要来源。文中分析了服务企业品牌权益形成的主要因素,并从顾客体验等方面提出了培育服务品牌权益的营销启示。     

德国加油站的特色便利店

德国由于国家对环境保护的重视而采取了对成品油实行高税收的政策。加上各大石油公司之间日益激烈的竞争，加油站油品的赢利能力越来越弱。为此德国加油站选择了发展加油站便利店等配套服务设施．以拓宽营业领域，提高非油品业务赢利水平，     

文化企业赢利模式初探

不同企业在解决生存问题、发展问题的不同道路上都面临同样一个问题,如何构建良好的赢利模式。特别是部分文化产业企业赢利能力相对较低(相对房地产等),对文化产业企业的赢利模式的研究,显得更为迫切。文化产业企业要构建良好的赢利模式,关键在于选择合适的业务范围、采取合适的业务模式,构建可比较的竞争优势。至于如何构建,文章归纳了文化产业企业通常的赢利模式及主要赢利模式的实现途径,为业类企业在构建合理赢利模式的道路上提供一些启示。     

从公司治理结构看国有企业的最佳资本结构

从西方早期资本结构理论--净利理论、营业净利理论、传统理论以及MM理论,可以看出早期学者在研究企业最佳资本结构时,主要从债务资本与权益资本两者的比例关系入手分析,这些理论的提出为管理者进行融资决策奠定了理论基础,对企业的发展做出了不可低估的贡献,发展后的资本结构理论则是主要研究：将早期资本结构最佳点,在实践工作中不难发现这些理论将企业资本结构问题大大简化了,因为对于一个企业而言,当其债务资本与权益资本的比例一定时,企业的债务资本及同,会使企业的综合资本成本不同。并会直接影响企业的价值,确定企业最佳资本结构。除了应研究传统意义下的资本结构外,还应考虑在确定权益资本与债务资本在最佳比例之后,如何通过对这两种资本自身内部结构的合理安排真正达到以企业价值最大化,此问题可以借助于公司治理结构解决,本文拟以国有企业为研究对象,并假设其权益资本与债务资本的比例已达到最佳的情况下,分别研究如何从公司治理结构角度安排权益资本与债务资本的内部比例关系,以找到国有企业的最佳资本结构点。     

本量利分析法在银行盈亏平衡分析中的应用

面对激烈的市场竞争,商业银行必须提高经营管理水平,实现银行价值的最大化,而银行营业机构资源的优劣将对银行整体经营效益起到极为关键的作用。因此,科学地评价营业机构是商业银行经营管理中一项重要的工作。本文运用本量利分析方法构建了营业机构盈亏平衡分析模型;阐述了本量利分析方法在营业机构盈亏平衡分析中的作用;最后对进一步改进和完善营业机构盈亏平衡分析体系提出了建议。     

品牌关系及其驱动因素剖析

随着产品同质化程度的加强,顾客消费更倾向于个性品牌获取价值,企业则是借助品牌与顾客保持长期、稳定的关系来赢利。品牌关系便成为这一时期的重要研究课题;因此,揭示品牌关系的内涵,并从中分析品牌关系的驱动因素,是这一研究领域的首要任务。     

品牌是企业赢利的重要手段

品牌之所以能为企业带来更多可持续的赢利,主要是因为消费者愿意更多地购买和花更多的钱购买这个品牌.这是由品牌在消费者大脑中形成的联想所决定的.     

Exploring the link between cause‐related marketing and brand building

The use of cause‐related marketing (CRM) is increasing around the world and provides benefits to both firms and causes, by linking the two organisations together. Most of the CRM literature examines this strategy from a for‐profit perspective. This paper examines how this literature could be equally applicable to examining CRM from a not‐for‐profit perspective. That is CRM programmes can positively and negatively impact on a not‐for‐profit's brand, which is frequently its most valuable asset. In this way CRM can be related to a number of not‐forprofit brand and brand equity issues including brand awareness, brand attitude and intention to support the CRM programme. Copyright © 2000 Henry Stewart Publications     

国外品牌资产研究进展

对品牌资产的研究在进入21世纪后并没有减弱,涌现出了大量的研究文献。本文将这些文献归纳为四个方面：评估方法研究、交叉学科的引入、品牌资产与其他因素相互影响研究及其他类研究。对国外品牌资产的最新研究成果进行总结和梳理,对了解和把握其研究前沿,找准未来研究趋势都具有重要意义。     

New measure of brand equity status of a basketball club

ABSTRACT

“Brand Status” is defined as a measure that examines the equity “health” and “strength” of a brand in each stage of the brand value chain. A six-stage brand value chain model was developed where Stage I highlights the marketing efforts of the brand equity building; Stage II focuses on the customer’s attitudinal mind-set; Stage III describes actual customer behavioral outcomes (such as attachment and commitment); Stage IV refers to the strength of the brand and its relative advantage in the marketplace (such as brand preference, re-purchase, and premium pricing); Stage V reflects the company gains in sales and profits and the last, Stage VI refers to financial value of the brand for shareholders. Analyzing data obtained from 1,330 fans of basketball clubs gave sufficient evidence to propose a “new” model that can be used to estimate the value scores of the brand’s equity status for each of the various stages in the model and provide the brand’s total brand equity status score.     

增加品牌资产的促销

促销是企业常用的提升销量的方法，当遇到销量与积累品牌资产无法兼顾的难题出现时，解决的方法是根据品牌资产模型的几个构成要素设计促销活动，在有效促进销量提升的同时低成本快速地累积品牌资产。     

How international nonprofits build brand equity

This paper describes an empirical model of brand equity for international nonprofit organizations and offers nonprofit managers suggestions for the management of their brands. The main areas of interest include:

• A review of the importance of branding for nonprofits, the lack of a brand equity models specifically for nonprofits, and the key differences between for‐profits and nonprofits.
• A proposed nonprofit brand equity model, based on a grounded theory and system dynamics approach.
• A series of specific managerial recommendations, for building nonprofit brand equity.

Copyright © 2008 John Wiley & Sons, Ltd.     

基于顾客视角的品牌资产研究综述及展望

随着市场营销理论的发展,品牌资产研究也不断深入。4C理论的兴起影响了顾客视角品牌资产的研究,关系营销的兴起又使得顾客视角的品牌资产研究从认知范式转向关系范式,跨学科研究使得更多研究者运用其他学科理论研究顾客视角品牌资产,中国学者对顾客视角的品牌资产进行了跨文化检验和本土化研究,但目前在网络经济等领域中,品牌资产研究依然存在着不足。     

Managing green brand equity: the perspective of perceived risk theory

This paper applies perceived risk theory to explore the relationships among green perceived quality, green brand awareness, green perceived risk, and green brand equity. The research object of this study focuses on Taiwanese consumers who have the purchase experience of information and electronics products in Taiwan. The empirical results show that green perceived quality and green brand awareness would positively affect green brand equity. Furthermore, this study demonstrates that green perceived risk which is negatively influenced by green perceived quality and green brand awareness would negatively affect green brand equity. The positive relationships between green brand equity and its two antecedents—green perceived quality and green brand awareness—are partially mediated by green perceived risk. Hence, investing resources in the increase of green perceived quality and green brand awareness and the decrease of green perceived risk is helpful to enhance green brand equity.     

The role of technology-based services in establishing brand equity within the private hospitals sector in Kuwait

This study aims to explore the role of technology-based services in establishing brand equity within the private hospitals sector in Kuwait. A survey is designed based on dimensions that include ease of use, e-responsiveness, e-scape, security, and customization. E-responsiveness and security had strong and direct influence on brand equity; whereas, ease of use, e-escape, and customization had no significant positive impact on the brand equity. The proposed model of relationship between e-service quality and brand equity has the potential to help hospital managers to establish their brand equity through managing the level of their online services.     

What are the main factors attracting visitors to wineries? A PLS multi-group comparison

This article focuses on the study of the main factors attracting visitors, not only new ones, to wineries, and also on how to keep these customers loyal. This research fills a gap in wine tourism literature, taking into account the differences between brand image and destination image as antecedents of brand equity in wine tourism destinations. The empirical analysis has been carried out with two Spanish denominations of origin, Rioja and Navarra, selected by Nielsen’s market share. Particularly, this study draws from a survey of 232 visitors who visited the wineries during the autumn of 2010. The development of a model of wine tourism destination brand equity provides empirical support in order to evaluate the influence of destination image and brand image on brand equity. Before testing the hypotheses, the measuring instrument was evaluated by means of partial least squares regression. A multi-group analysis was carried out to determine the main differences between these two denominations of origin. The paper hereby recommends the creation of alliances among wine companies and tourism industry (hotels, restaurants, active tourism companies, spa resorts, and so on) to succeed in their own businesses. Finally, limitations are outlined to encourage further research.