Perceptions of a Quality of Work-Life Survey from the Perspective of Employees in a Canadian Cancer Centre

This qualitative (phenomenological) study explored the perceptions of a quality of work-life (QWL) survey from the perspective of 10 employees from a variety of departments in a Canadian cancer centre. Data were collected through one-on-one interviews at the workplace. The interviews were conducted several months after the survey had been completed and the findings presented to staff. The following themes emerged from the analysis: (1) talking about the survey triggered discussions of QWL issues most of which were not captured in the survey; (2) the impact of the survey was more important than the survey itself; and (3) participants were concerned that departments or groups of employees were labelled based on the survey results. Implications for researchers who wish to use surveys and standardized scales in health care settings are discussed.     

工程研制单位新员工角色转换方案研究

论文研究了工程研制单位的人才培养方案,通过分析高校和用人单位的各自特点,归纳总结了新员工从学生到员工的身份转变过程中,在学习方式、考核评价、责任义务、外部环境、能力要求等方面的差异。论文立足于用人单位,明确新员工培养需要重点强化的职业能力,从而有针对性地制定新员工培养计划,对其进行合理的引导,引导新员工较快地适应身份的转变、实现快速成长,使其成为工程研制单位的新生力量。     

劳动密集型企业基层员工管理对策研究

本文通过对当今社会热点的关注,及系统的文献梳理,首先,分析了劳动密集型企业基层员工的工作现状及存在的问题;其次,从社会环境、企业管理、员工自身等方面剖析造成基层员工工作中存在问题的原因,最后提出有效的管理对策。     

The Struggle for a Voice: Tensions between Associations and Citizens in Participatory Budgeting

The emergence of new participatory mechanisms, such as participatory budgeting, in towns and cities in recent years has given rise to a conflict between the old protagonists of local participation and the new citizens invited to participate. These mechanisms offer a logic of collective action different from what has been the usual fare in cities — one based on proposal rather than demand. As a result, urban social movements need to transform their own dynamics in order to make room for a new political subject (the citizenry and the non‐organized participant) and to act upon a stage where deliberative dynamics now apply. This article aims to analyse this conflict in three different cities that set up participatory budgeting at different times: Porto Alegre, Cordova and Paris. The associations in the three cities took up a position against the new participatory mechanisms and demanded a bigger role in the political arena. Through a piece of ethnographic research, we shall see that the responses of the agents involved (politicians, associations and citizens) in the three cities share some arguments, although the conflict was resolved differently in each of them. The article concludes with reflections on the consequences this conflict could have for contemporary political theory, especially with respect to the role of associations in the processes of democratization and the setting forth of a new way of doing politics by means of deliberative procedures.     

Measurement of Variables Involved in the Design of a Training Study: Practical Experience Undertaken in a Sports Organisation

This article describes the process for preparing a survey, which will be used to measure relevant variables, which are involved in a study of training needs in a Spanish sports organisation. The variables which have been considered are: problems and difficulties in carrying work of specific positions; “strong points” in carrying out this work; usefulness of the training received in facing and solving the above-mentioned problems and difficulties; usefulness of the training received in acquiring and strengthening these “strong points” in carrying out work; opinion and suggestions with respect to future training. Due to the applied nature of the study, a data collection methodology was designed which was based on interviews and group discussions with a representative sample of workers. Finally, the predictive capacity of perception, which workers have, of their motivation at work was clearly shown in order to then identify different attitude and conduct patterns.     

主客互动视角下的新时期酒店一线员工管理研究

服务组织、一线员工以及顾客形成的互动系统,是实施成功的服务过程生产率和质量管理与控制的关键。新时期中,酒店的顾客结构及层次发生变化,主客互动视角下,酒店应结合一线员工需求心理变化,从效率、业绩、情感、文化出发,通过提供优良的环境、有效的培训、顾客管理、构建学习型组织,以保证管理策略的有效。     

企业劳务工权益维护问题探析——以某水厂为例

文章以某厂的发展历程为视角,阐述了企业进行用人体制变革时会产生的不合理问题,分析了劳务工存在于企业发展过程中的原因及其对企业产生的重要作用,并从完善劳务工管理模式和福利待遇等方面对构建和谐的企业环境提出建议.     

参与式教学方法在地方院校学分制教育模式下的研究与实践

参与式理论起源于20世纪40年代,20世纪80年代后期随着一个国际援助项目的开展传入我国,并得到空前发展,广泛应用于政治、经济、文化、社会领域。高等学校实行学分制是深化教育改革的必然趋势,地方院校大多从20世纪90年代中期开始实行学分制,但由于各种主客观原因,各学校推行学分制遇到了诸多障碍。文章从分析地方院校推行学分制遇到的共性问题入手,结合目前的教学条件和办学模式,对地方院校推行学分制下参与式教学模式作了探讨。     

Preserving Theoretical Divergence in Management Research: Why the Explanatory Potential of Qualitative Research Should Be Harnessed Rather than Suppressed

Despite the evident rise in the number of qualitative studies that are published in leading journals, I argue that the rich tradition and hallmark of qualitative research is under pressure. In recent years qualitative papers are increasingly being fashioned in the image of quantitative research, so much so that papers adopt ‘factor‐analytic’ styles of theorizing that have typically been the preserve of quantitative methods. This is a worrying trend as it leads to certain types of explanations dominating our field and at the expense of other viable forms of explanation. It also narrows the remit of qualitative research in general by channelling the theoretical contribution of qualitative studies in the direction of factor‐analytic propositional or variance models. In this article, I discuss the differences between the distinct types of theoretical explanations that are associated with quantitative and qualitative methods, survey the trend towards a quantitative ‘restyling’ of qualitative research, and elaborate its negative implications for our body of knowledge and for the state of management and organization theory.     

Multi-Method Triangulation in a Qualitative Study on Teachers' Practical Knowledge: An Attempt to Increase Internal Validity

This article describes multi-method triangulation as a means to enhance the internal validity in a qualitative study on language teachers' practical knowledge. Teachers' practical knowledge is viewed as a multi-dimensional concept, requiring multiple instruments for its exploration. In the triangulation procedure, data collected with three instruments were analysed and related to each other. Three steps of analysis, preceded by a pre-analysis step, were used to combine these data. The triangulation procedure culminated in a fairly comprehensive understanding of teachers' practical knowledge with respect to the teaching of reading comprehension to 16- to 18-year-old students. It was concluded that multi-method triangulation is a worthwhile procedure to enhance the internal validity in qualitative studies on a complex topic such as teachers' practical knowledge.     

新形势下做好国有企业新员工思想政治工作的研究探讨

随着市场经济的不断发展和国有企业改革的不断深入,如何做好国有企业新员工的思想政治工作,使新员工认清形势,积极工作,担当作为,创造自我人生价值,推动企业发展,实现个人与企业双赢是当前新形势下国有企业思想政治工作的新课题。     

论我国会计科学研究方法的专门研究

会计学是一门具有自身专属研究对象与研究内容的科学,它是社会科学体系中管理科学的一个重要组成部分,其理论的发展与创新离不开科学的研究方法,故会计科学研究方法也应作为会计科学理论体系中的一个专门问题进行研究。本文以对我国会计科学研究方法研究现状的评析为基础,提出会计科学研究方法研究成果的运用应当以推动其学术规范建设作为重点。     

质量分析方法在物流企业服务的研究

文中针对目前质量管理研究方面存在的重工业、轻服务、重形式、轻效果等现象,结合质量管理的思想和分析工具,将质量分析方法运用到物流企业服务中。     

Discussion: Statistics Research in Business and Industry ‐ The General Electric Experience

For over 60 years, the statistics group at General Electric (GE) has used statistical methods to successfully address key company issues, both reactively and in recent years more and more proactively and holistically. Much of this work invariably calls for some degree of statistics research, including what we now call statistical engineering. We briefly review the history of research at GE, describe the accomplishments, research, and evolution of the GE statistics group over time, and present our views on the state of statistics research in business and industry.     

Nonresponse and Recall Errors in a Study of Absence because of Illness: An Analysis of Their Effects on Distributions and Relationships

Using administrative data as validating standard, we studied the combined effects of two sources of survey error – nonresponse and recall errors – on distributional and substantive bias in a mail survey of absence because of illness among the employees of a Dutch road building company (response rate 77%). No distributional bias was found in five socio-demographic variables (sex, age, years of service, function, and district), but both nonresponse bias and recall bias occurred in our central dependent variables: frequency and duration of absence because of illness. Nonrespondents were on sick leave more frequently and longer than respondents. Furthermore, the self-reports of absence because of illness of our respondents proved to be rather inaccurate. Underreporting of frequency and duration of sick leave was more common than overreporting. Therefore, both sources of error had a cumulative effect.While nonresponse did not result in biased relationships, recall errors had clearly biasing consequences: seven out of 30 correlation coefficients analyzed were too biased to produce valid outcomes; another six were substantially biased. Multiple regression used for predicting recent absence because of illness among our respondents also led to different outcomes depending on the choice of data source (administration or questionnaire) for our absence variables.     

浅谈科技研究选题的方法和技巧—以质量管理为例

在科技研究中,有时"提出问题"比"解决问题"更有意义,科技研究选题是科研工作中面临的一个重要问题。结合质量管理领域常见科学问题对科技研究选题的方法和技巧进行思考和总结,提出了科技研究选题中五种策略和思路:将现实问题提炼为科学问题;基于理论和现实的差距分析;将现有方法应用于新的领域;对现有研究成果进行拓展研究;将不同的思想方法进行融合。对不同的方法给出了相关研究实例和分析,最后简要指出了科技研究选题应避免出现的几种问题。     

对岩土工程勘察质量管理模式的研究

近几年来,伴随着我国城市化进程的加快,我们对建筑行业中岩土工程勘察的质量水平和管理的要求也越来越严格。本文从岩土工程勘察质量管理模式的现状入手,就岩土工程勘察质量的管理模式进行分析,要求建立一种科学的高效的质量管理模式,以便能更好地实现工程建设的经济效益和社会效益。     

有效保持军队院校科研质量管理体系运行的研究

有效的运行军队院校科研质量管理体系,对提升科研产品质量,促进部队战斗力的提高,具有重要的现实意义。在分析军队院校科研工作特点的基础上,研究探讨了保持军队院校科研质量管理体系的有效运行的方法。