A contemporary justice perspective on dual ladders for R&D professionals

Research and development (R&D) professionals play a key role in companies' innovation performance. Whereas prior research has indicated the potential benefits of dual ladder career systems to retain and motivate R&D professionals, there is a lack of knowledge regarding the design properties of dual ladders that facilitate such positive effects. The purpose of this study is to address this research gap by exploring how organizations can design dual ladders to enhance R&D professionals' organizational commitment and career satisfaction. Drawing on contemporary justice theory, we point to two factors integral for the successful application of dual ladders: the perceived equality of the technical ladder and the transparency of the dual ladder. These factors are related to R&D professionals' organizational commitment and career satisfaction. Furthermore, this study investigates whether these relationships are moderated by R&D professionals' age and self‐directedness in career management as well as firm size. The hypotheses are tested in a cross‐level study with 9 heads of R&D departments, 32 human resource managers, and 382 R&D professionals from 32 organizations. Based on the analyses, this study finds positive relationships between the perceived equality and the transparency of the dual ladder with R&D professionals' organizational commitment and career satisfaction. In addition, the findings show that the effects of the perceived equality of the technical ladder on R&D professionals' career satisfaction are weaker at high levels of self‐directed career management. The study contributes by developing theory on the consequences of dual ladders' design properties and moderating influences thereon. Thus, this research has implications for the literature on innovation management by expanding the knowledge on the interplay between career management and the human side of innovation.     

The link between managerial style and the job characteristics of R&D professionals

Despite a growing body of evidence as to the importance of linking job design to supervisory practices, almost no empirical studies have been conducted on the issue specifically for R&D professionals. The effectiveness of supervisors should differ primarily with respect to their leadership styles. Data obtained from three major types of R&D organizations in Taiwan were used to examine how leadership styles affect the job characteristics of R&D professionals with personal attributes of professionals themselves as the concomitant variables. The leadership styles were defined in terms of a two dimensional construct with the supportive dimension focusing on enhancing relationship and participatory decision making, and the directive dimension emphasizing telling and directing to get tasks accomplished. The results supported most of the hypotheses proposed in the study. In particular, the high correlation of the supportive leadership style and overall job characteristics, across the three types of organizations in the test, demonstrates the importance of incorporating the role of supervision in the R&D job design. The findings have implications for enhancing the leadership effectiveness in managing R&D professionals. Such findings are not only important for R&D managers in newly industrialized countries, but are also valuable to their counterparts in industrialized countries.     

R&D professionals' reactions to the career plateau: Mediating effects of supervisory behaviours and job characteristics

A career plateau is defined as that point in a person's career which represents a cessation of both lateral and upward movement between jobs. The present study elaborates the idea that a fuller understanding of individual reactions to the career plateau can be achieved by considering supervisory behaviours and job characteristics as variables transmitting the influence of career plateauing to behavioural and attitudinal reaction measures. It is suggested that supervisors invest less attention and resources in plateaued employees and that plateaued employees are assigned to jobs with less motivating potential. Analyses of questionnaire data from 618 R&D professionals in 11 large West German firms show that there are significant differences between plateaued R&D professionals (i. e. those subjects with at least 10 years of job tenure) and a nonplateaued comparison group (i. e. respondents with not more than 6 years of job tenure) controlling for age as a potential confounding influence. Specifically, plateaued R&D professionals indicate less working hours, to be less satisfied with their career and their work, to be less involved in their work, and they tend to produce less publications and patents per year of company tenure. Furthermore, considerable differences are found between one's immediate supervisor's behaviours (e. g. provision of job-related performance feedback) reported by plateaued professionals and their non-plateaued counterparts. However, even after controlling the mediating effects of supervisory behaviours and job characteristics variables plateauing still had a small, but significant detrimental effect on 3 out of 6 reaction measures. Implications are outlined for organizational career management activities.     

Managers and the distribution of Scientific and Technical Information

Keeping in touch with progress in science and technology is one of the most important functions of R&D organizations. A study of nine engineering organizations shows that managers recognize this importance and consciously plan ways to encourage their subordinates to use scientific and technical information (STI) originating at outside organizations. The most prevalent forms of influence are routing articles and encouraging interpersonal contacts with outside professionals.
Managers especially route information and references related to sources of STI uniquely accessible to the manager. Such information includes:
—notices about and notes from meetings restricted to managers;
—unpublished material and preprints sent to the manager for review or because of the manager's reputation;
—articles from publications more likely to be read by managers; and
—information on the directions and accomplishment of competitive firms.     

Advancement intentions and job attitudes – a study on the career setting of high‐tech engineers in Taiwan

Career ladders are built up on the premise of employees' interest in career mobility. The system, however, may not have the desired motivational impact when employees are hesitant or undecided to pursue them. In this paper, career issues in terms of the high‐tech environment in Taiwan were explored. The relationships between engineering career choices and job attitudes were quantified. The results confirm that engineers with clear advancement aspirations in either technical or general management careers offered by organizations have better job attitudes than engineers without clear aspirations. The finding appears to be more advancement vs. non‐advancement, and less technical vs. managerial. Adjustments for two types of engineers who hesitate to show their advancement aspirations are given. Other contextual implications are also discussed.     

Dual ladders in research: a paradoxical organizational fix

Dual ladders have long been advocated as valuable devices for handling career problems in technical organizations, although equally their difficulties have been emphasized. Of 33 U.K. R & D organizations included in a recent survey, 60% had dual ladders, although they were more common in some industries than others. Two main conclusions came from the survey. Firstly, R & D organizations do not form a homogeneous group for which dual ladders are either good or bad: some organizations have cultures more receptive to them than others. Secondly, using dual ladders to solve the career problems of more than a very small minority of potential beneficiaries is very likely to defeat the aims of the system. It is difficult to see a way out of this paradox while career rewards remain valued according to their scarcity.     

Managing scientific and technical experts in R&D: beyond tensions,conflicting logics and orders of worth

Practices for managing scientific and technical experts today require a critical re-evaluation. This paper takes a sociological perspective (convention theory) to examine the tensions and conflicts that arise in the implementation of practices for managing knowledge workers. Drawing on six case studies of knowledge-intensive organizations and participant observation, we elucidate three different coexisting logics – technical, market and managerial – that together create tensions. We go beyond the analysis of practices in R&D to unveil the nature of those tensions and to show how and under what circumstances arrangements are made between the different logics. Our study demonstrates that knowledge-intensive organizations have relied on reward and dual ladder systems to solve the tensions between logics. Dual ladders often fail because they are the representation of the problem rather than the solution. We argue that the way for the issue of managing knowledge workers to evolve lies in the enrichment of arrangements, the deepening of compromises and logic hybridization. We discuss the implications of these findings for R&D management practices.     

The dual ladder: motivational solution or managerial delusion?

The 'Dual Ladder' reward system has been used for years by industry as an incentive system to motivate technical performance. Its effectiveness has been called into question on many occasions. The paper will report the results of a survey of nearly 1,500 engineers and scientists in nine U.S. organizations. In this survey, engineers were asked to indicate their career preferences in terms of increasing managerial responsibility, technical ladder advancement or more interesting technical work. Responses indicate marked age-dependent differences in response, particularly a strong increase in the proportion preferring more interesting project work over either form of advancement.
Conversations which one of the authors has had recently with managers of the thirteenth company question its status as an exception.     

Career paths, technological obsolescence and skill formation: R&D staff in Britain and Japan

This paper examines how scientists and engineers working in industrial R&D cope with the pressures of business and technological change and develop their careers. The data is drawn from a survey of nearly 1000 R&D staff working in large industrial corporations in Britain and Japan. Cross national comparisons are used to explore similarities and differences in coping strategies and in the human resource management challenges for companies. Particular attention is given to the problems of potential mismatch between RBD staff career orientations and available career opportunities.     

Technical Professionals in Cross-functional Teams: Their Quality of Work Life

The idea that R&;D professionals typically spend a considerable amount of their time working as members of teams makes sense. After all, plenty of research indicates that the use of cross-functional teams improves the effectiveness of product development efforts. However, the increasing use of cross-functional teams raises an important question for researchers and R&;D practitioners: Does the use of cross-functional teams improve the quality of work life for technical professionals?Rene Cordero, George F. Farris, and Nancy DiTomaso address this question in study of 1,714 R&;D professionals working on projects. They suggest that being a member of a cross-functional team may be more demanding than working as a member of a functional project group. On the other hand, they expect that working on a cross-functional project team may be more rewarding than working in a functional project group. Their study tests these hypotheses by examining the relationships between measures of the extent to which respondents work on cross-functional teams and five measures each of the participants’ job demands and positive job outcomes.The study identifies positive relationships between working on cross-functional teams and the five positive job outcomes studied: job growth, job security, membership in successful teams, earning money, and job satisfaction. The study finds less consistent and weaker relationships between working on cross-functional teams and the five job demands studied. Specifically, the study identifies positive relationships between working on cross-functional teams and the following job demands: effort, job involvement, and considering a lot of difference of opinion. The results of this study do not find a conclusive relationship between cross-functional team membership and time pressure. And contrary to expectations, the study finds a negative relationship between working on cross-functional teams and job stress.Comparing the responses of participants who work on project teams with those who do not, the results of the study indicate that respondents who work on project teams face greater job demands than positive job outcomes. However, working on cross-functional teams seems to increase positive job outcomes more than job demands. In other words, working on cross-functional teams appears to increase the quality of work life for the technical professionals in this study.     

What Makes Workers Happy? Anticipated Rewards and Job Satisfaction

Using data collected from over 9400 employees in Armenia, Kazakhstan, Kyrgyzstan, Russia, and Serbia, across a wide variety of workplaces and sectors, we identify the extrinsic and intrinsic rewards that workers desire and expectations of receiving these rewards. We use ordered probit regression analysis to evaluate the association between anticipated rewards and job satisfaction, hypothesizing that reward desirability matters most for extrinsic rewards linked to numeric values. Data strongly support our hypothesis in the case of expected job security; limited support is found in the case of expected promotion. For non‐numeric extrinsic and intrinsic rewards, a strong positive link between job satisfaction and the reward variables often is observed, even if the expected reward is not highly desired. While own earnings typically are positively linked to job satisfaction, peers' earnings may be positively (Kazakhstan, Armenia, Russia) or negatively (Krygyzstan, Serbia) linked to job satisfaction, but not always statistically significant.     

Does an extrinsic reward for R&D employees enhance innovation outcomes? Evidence from a Japanese innovation survey

This paper examines the effects of extrinsic rewards for R&D employees on innovation outcomes based on evidence from a Japanese innovation survey. Theoretical and empirical studies present conflicting findings regarding the relationship between extrinsic rewards and innovation outcomes. This article seeks to shed light on the relationship between rewards and outcomes, as represented by the development of new products and services and their technological superiority and profitability. The analysis produced the following findings. First, companies that have introduced an evaluation system based on R&D performance are more likely to develop new products and services. The introduction of the evaluation system brings about success in product innovation with greater technological superiority. Second, monetary compensation has a negative impact on the development of new products and services and technological superiority. Third, these effects vary with the company size. Small- and medium-sized companies achieve higher technological superiority with performance-based evaluations. Large companies tend to adversely impact the development of new products and services and their technological superiority with monetary compensation.     

R&D team diversity and performance in hypercompetitive environments

Research summary : This article examines the effects of an R&D team's composition on its performance outcomes in hypercompetition. The fundamental feature of firms in hypercompetitive settings is that they are constantly challenged to improve their competitiveness in a relentless race to outperform one another. Analyzing a unique data set from the Formula 1 motorsport racing industry, we find an inverse U‐shaped relationship between team diversity in task‐related experience and performance an important result that diverges from well‐established theories developed in more stable environments. Fundamentally, we show that the role of R&D team experience diversity varies depending on the size of the organizations in which R&D teams operate. While we find a moderating effect for firm age, this effect is not as robust as that of firm size. Managerial summary : This article examines the relationship between R&D team composition and performance in fast‐moving environments. Firms in these environments are constantly challenged to improve their competitiveness by outperforming one another. Analyzing a unique data set from the Formula 1 motorsport racing industry, we find that a team's diversity in job‐related experience increases its performance up to a certain extent. Once R&D teams become too diverse, performance decreases because communication and coordination become more difficult. We also show that the role of R&D team diversity varies depending on the size of the organizations in which R&D teams operate. Overall, our findings provide several novel implications for the strategy, innovation, and team literatures. Copyright © 2016 John Wiley & Sons, Ltd.     

Why and how knowledge sharing matters for R&D engineers

This research explored how and why knowledge sharing matters for R&D engineers by investigating the effects of knowledge sharing on R&D engineer's job performance and job satisfaction. Based on multilevel data of 242 R&D engineers from 55 teams, the results showed that the relationships between knowledge sharing and R&D engineer's job performance/satisfaction were mediated through individual learning and self-efficacy. Individual learning was a necessary step for knowledge sharing to transform into individual knowledge, which in turn enhanced individual level outcomes. At the same time, individual learning enhanced self-efficacy, which subsequently benefited R&D engineer's job performance and job satisfaction. Finally, individual learning was found to be strongly related to individual job satisfaction.     

Incentives for employed inventors: an empirical analysis with special emphasis on the German Law for Employee's Inventions

This paper evaluates the use of incentive systems in R&D to stimulate the motivation potential of R&D personnel. Special emphasis is given to the German Employee's Inventions Act, enacted in 1957 which is applicable to all enterprises under German law and provides guidelines for a mandatory compensation of employed inventors. The law's major content, its advantages and disadvantages are presented and discussed in detail. It is shown that the general consensus in industry is unfavourable to the German Act. A significant time lack between the invention and it's compensation, the lack of transparency of the compensation guidelines, the calculation of an adequate compensation level, and a high administrative effort of calculating the compensation are only some of the drawbacks of this law. The consequences of these problems are the encouragement of secrecy among R&D professionals and the negative impact on their individual motivation potential. We also report on an experiment that measures the individual preferences of R&D personnel for different incentive variables. The method of conjoint measurement is applied to this area, it's technique is described and assessed. It is found that different segments of respondents with different preferences exist. The empirical findings also indicate the need to increase the flexibility of existing incentive systems in German industry.     

Project team aging and performance: The roles of project and functional managers

The authors have explored further the effect of the tenure of an R&D group (that is, the length of time in which it has existed) on its performance. Several studies have shown that groups tend to reach a peak of productivity after a few years and decline thereafter. However, it seems that not all teams so decline and the aim of the authors' study reported in this paper was to see what could be learned from those groups that continued to be successful.
They therefore studied a sample of 181 teams comprising 2000 subjects drawn from a wide variety of R&D organizations. Their objectives were first to pick out those teams that remained effective and second, to discover the secret of their success. Group performances were assessed subjectively by senior members of each organization. Group tenures were measured by calculating the average time each individual member had spent in the group. Further information was obtained from questionnaires completed by participants.
Analysis of the results led to the surprising conclusion that there was no evidence whatever for the previously reported curvilinear relationship between performance and tenure. Nevertheless, some long-tenured teams per-formed much better than others and better than newly-formed teams, for which the authors have sought an explanation.
From information deduced from the questionnaires they conclude that the crucial factor is the extent to which the functional manager (department head) as distinct from the project manager nurtures individual researchers, especially in ensuring that they keep abreast of progress in relevant areas of expertise. The role of the project manager on the other hand is to maintain connection between the team and institutional objectives.     

Knowledge management capabilities in R&D: a UK‐‐Japan company comparison

This paper uses a 'knowledge‐based' approach to compare the management of R&D in two leading chemicals companies, one British (ICI plc) and one Japanese. It describes key differences in the ways they integrate the 'near‐market' knowledge of business units and the scientific knowledge and technical expertise of R&D personnel in central R&D facilities. It shows that the same management practices that underpin superior 'integrative capabilities' in the Japanese firm, including central funding of R&D, job‐rotation and career structures and multidisciplinary project teams, also result in significant R&D weaknesses. The comparison demonstrates that different organisational mechanisms are needed to support (1) the development and (2) the leveraging of specialist knowledge within different innovation contexts . Firms must be able to strike a balance between integrative and specialist capabilities to get the most from their R&D. Moreover, the above characteristics which underpin these capabilities are often 'embedded' in the broader organisation making them difficult to emulate when they represent 'best‐practice' but also making them difficult to change in response to new threats and opportunities.     

Managing technological transitions through R&D alliances

Technological and market transitions are difficult to manage, and collaborations can be viewed as either resources or constraints in dynamic settings. In the biopharmaceutical industry, a paradigmatic shift in the relevant knowledge bases occurred in the mid‐1990s, inducing a structural change in the network of R&D collaborations. Search and relational strategies oriented toward exploration versus exploitation have prevailed in different phases of the network evolution. Therefore, biotechnology firms have experienced overwhelming difficulties in reorienting their learning strategies throughout paradigmatic shifts and ambidextrous organizations have been able to attain superior performances in terms of stability and centralization in the R&D network.     

The Role of Salary and Incentives in the New Product Function

It seems reasonable to expect that a company's reward systems would recognize the importance of the new product function. It also seems reasonable that those systems should take into account the importance of cross-functional teams. Unfortunately, current reality does not meet those reasonable expectations. Laurence P. Feldman presents the results of a 1994 PDMA membership survey on the compensation of new product professionals. This study updates and extends the information collected in his 1990 PDMA survey, and thus meets four objectives: tracking changes in compensation levels since the 1990 survey; assessing the effects of various factors on compensation; examining the structure of non-salary financial incentives; and obtaining information on the extent and types of nonfinancial incentives used with cross-functional teams. The survey results indicate that compensation of new product professionals increased by 9.6% between 1989 and 1993. This compares unfavorably with a Labor Department benchmark of 14.7%. Survey findings indicate that the compensation of technical or scientific people does not differ significantly from that of marketing personnel. A firm's industry classification has a greater influence on compensation level than does a person's role in the new products process. Even more important are such factors as number of people supervised, length of time with the firm, and education level. Respondents indicate that performance-based financial incentives play a minor role in overall compensation. Such incentives gain importance as you move up the ranks of the organization, accounting for slightly more than 20% of total compensation at the vice presidential level. Despite the benefits of using cross-functional teams, compensation programs typically do not reward team efforts. Less than 20% of the respondents who served on such teams reported that any portion of their compensation was directly attributable to their team effort. In most cases, the new product professional's performance is evaluated by a functional manager rather than the team leader or project leader. In place of financial rewards for contributions to a team effort, companies often use nonfinancial rewards such as plaques, hoping to minimize the effect of possible errors in judging performance.     

企业R＆D商业化能力研究

知识经济的飞速发展凸显出技术创新的重要性，企业R＆D商业化能力作为企业技术创新能力的重要组成部分越来越被人们所重视。本文认为，企业R＆D商业化能力的强弱在很大程度上影响着R＆D投入的收益多少．企业可以从多个层次来改善其R＆D商业化的水平．不同的商业化途径对R＆D的盈利水平亦有着显著影响。企业应该重视其R＆D商业化能力的改善．因为．它为企业在技术创新活动中实现真正意义上的自主提供了必要的资源支持．是企业实现自主创新战略的必然选择。