国外客户知识管理研究综述

企业只有对客户知识进行有效的管理、倾听并及时响应客户的要求和期望,才能在激烈的竞争中立足和发展.本文从客户知识、客户知识管理和客户知识管理实施的挑战三方面对国外的客户知识管理研究进行综述.     

西方企业的知识管理模式

哈佛大学汉森、罗利亚教授等人对西方企业的知识管理模式予以了开创性的研究。本文结合众多的案例,对他们总结出的两种知识管理模式,也就是编码知识管理模式和人物化管理模式予以进一步的对比分析。重点分析了这两种管理模式在投入产出、创造价值方面泾渭分明的区别,然后在此基础上探讨了企业应该如何在这两种模式中作出正确选择。     

国内外知识管理研究对比分析

知识管理是当前一种新的管理理念和管理方法,成为学术界和企业界研究的重要课题。文章对国内外学术界和企业界关于知识管理的理论研究和实践研究进行了综述和对比分析．发现国外对知识管理的研究已趋于高潮和成熟,而国内对知识管理的认识和研究起步较晚,还处于起步和发展阶段。     

知识管理的几个议题

随着社会经济模式的变化,进而对传统思想观念的反思,人们对知识就是生产力有了更深刻和更直观的认识。当今科技创新时代,知识在产品和劳务的价值增值中起决定性作用已经成为现实。知识管理要求企业领导层把知识集体共视为赢得竞争优势的支柱。因此,把知认变为行动,把行动变为利润,就是企业进行管理的最终目标。     

国外政府行为外部性理论评介

一、政府行为外部性理论的形成及演变 自1890年新古典经济学的完成者马歇尔首次提出外部性概念以来,经济学家们围绕这一主题进行了不懈的探索,外部性理论得以不断丰富和发展,为政府行为外部性理论的形成提供了丰厚的基础。 最早将政府和外部性联系起来的是马歇尔的得     

组织内部知识共享的激励机制设计

知识共享是知识管理中最重要的一环。为了获得有效的知识共享,就需要鼓励员工共享他们所拥有的知识。然而,如何鼓励这种共享却是一个难题。通过建立模型,分析了组织内部的知识共享,基于模型提出了知识共享的激励机制设计。通过分析,使企业管理者能够了解对知识共享进行激励的重要性,为企业实施激励机制提供借鉴。 ?     

知识管理中的知识惰性研究

知识惰性是知识管理和知识转化过程中知识不易流动的特性,知识惰性的存在将降低企业知识创新和知识应用的效率。分析了知识管理中知识转化的基础性作用,在此基础上分析了知识惰性的内涵、知识惰性产生的原因,并提出了有针对性的管理措施。     

国外知识生产函数研究评述

金融危机再次为我们敲响了警钟,＂世界加工厂＂不是我国经济增长的永久动力源。创新对企业、产业或区域范围的生产活动有着显著影响,而知识生产函数正是研究这一影响的有效分析工具,这方面的研究已成为经济学界的热点问题之一。我们在梳理了国外知识生产函数研究的主要成果基础之上,从知识生产函数的基本框架、典型形式、参数估计以及研究领域这几个方面较系统地阐述了知识生产函数的研究进展,并对其研究中存在的主要问题进行了简要评述。     

企业知识活动的本质及其管理

本文以探讨企业知识活动的本质为基础，从知识创新的角度分析企业知识管理的两种传统模式，在企业知识创造的社会化，外部化，整合化和内部化四种模式及其之间动态演进关系的基础上对知识管理的模式进行了探寻，为我国企业实施知识管理提供参考。     

信任:知识管理的基础和灵魂

信任是知识管理的基础和灵魂。本文试图就信任与知识管理各过程之间的关系做一些初步的理论探讨 ,以期为知识管理的实践者提供参考。     

Organizational versus Market Knowledge: From Concrete Embodiment to Abstract Representation

Synopsis In contrast to the neoclassical economic presumption in favor of markets, we argue that organizations, not markets should be taken as our default assumption. We do so on information processing grounds. We distinguish between Zen and market Knowledge. The first is embodied and hard to articulate and the second abstract-symbolic. In human evolution, the first type of knowledge came first, and, on any pragmatic definition of knowledge, it still incorporates most of what we mean by the term. We take codification and abstraction as the two data processing activities that lead to the articulation of knowledge into an abstract-symbolic form. We develop a conceptual framework, the Information-Space (I-Space) to show how far the articulation of knowledge leads to its being shared. Whereas an unlimited sharing of information and knowledge leads to market-oriented outcomes, a more limited sharing leads to organizational outcomes. A market-oriented economics has tended to look to physics for its models; the field of organization theory has tended to look to biology. A more organization-oriented economics would thus look more to biology for its models.     

Codification,Abstraction, and Firm Differences: A Cognitive Information-based Perspective

Synopsis The resource-based view shares with population ecology, organizational systematics, organizational cladistics, and institutional theory a concern with why firms differ and with what keeps them different. These two questions only have meaning if – as has been the case in the eoclassical theory of the firm – similarities between firms are taken as the default assumption. This paper distinguishes between ontological heterogeneity – differences in the world – and epistemic heterogeneity – differences in the way that the world is construed. Focusing on the latter, it puts forward an argument for taking epistemic heterogeneity between firms as the default assumption. It starts with a general analysis of how living systems make sense of the world. It then goes on to identify the cognitive activities of codification and abstraction as key sources of epistemic heterogeneity. The findings are applied to those systems called firms where a dominant logic allows epistemic heterogeneity to persist. In some case this leads to competitive advantage, in others to a debilitating inertia. The implications for a knowledge-based theory of the firm are briefly explored.     

Research on the Mechanism and the Model of Knowledge Innovation

This paper reviewed the theories about knowledge innovation and proposed the characteristics of knowledge propagating in knowledge innovation. Furthermore, this study adopted the bionics principle and discussed knowledge-fermenting model of knowledge innovation, which is used for uncovering the core course of organizational learning and knowledge innovation and guiding the practice of organizational knowledge innovation. The contribution of this paper is to reveal the mechanism of knowledge innovation.     

高校知识管理的内容管理及实施

为了促进知识管理在高校的应用,对高校的职能和知识管理的特点进行了剖析,结合作者多年教育背景。把高校知识管理的内容管理按教学、科研和学生管理三部分进行分解,归纳出每部分知识库的框架。并总结出了高校施行知识管理应以开放理念为前提、领导重视为保障、兼顾信息技术和人员管理、注重激励机制和资源建设等思想理念。     

跨组织知识管理战略规划研究

从组织之间竞争与合作、资源基础与资源依赖、知识共享与知识保护的视角,探索了跨组织知识管理战略规划的方法,建立了跨组织知识管理战略规划的路线图。     

企业知识管理中的知识复选方法研究

知识管理在提高企业竞争能力方面起着重要作用,但也面临着严峻挑战:在知识数量急剧膨胀的同时,老化知识也在大量地占用企业的知识管理资源。对此,引入了知识复选的概念和标准,从老化知识退出机制的角度提出建立知识复选工作的实现模式,以达到优化企业知识管理实践,提高知识管理效率的目的。     

企业隐性知识管理研究述评

知识经济时代呼唤有效的知识管理,隐性知识作为企业知识的主体和企业创新的原动力,正扮演着越来越重要的角色。本文从隐性知识的内涵与分类、特性与测评、转化与共享等方面对近几年国内外企业隐性知识管理的研究成果进行综述,并分析了目前企业隐性知识管理研究中存在的问题。     

Research on Knowledge Sharing Behavior Based on Knowledge Convening and Fermenting Model

Despite of the fact that knowledge sharing has become the focus of current literature and management practice, the core process of knowledge sharing has not been identified. What are the main barriers and incentives for people to share their knowledge, what is the internal mechanism of knowledge sharing, and how people evaluate the benefit coming from knowledge sharing are the core areas in knowledge management. In this paper, we reexamine the knowledge sharing based on knowledge convening and fermenting model. After comparing the process of knowledge movement with that of biotic fermenting, several important attributes that knowledge owns are discovered, they are existence of origination, inheritance and variation, the need of assembly for knowledge evolution and medium for knowledge assemblage. Furthermore, the authors put forward a new model--knowledge convening and fermenting model and in this way consider knowledge sharing as a process of knowledge fermenting. The authors thoroughly analyze the biotic attributes of knowledge, the elements of knowledge share fermenting model, and typical knowledge share fermenting.