绿色营销理论研究述评

绿色营销经历了生态性绿色营销阶段、环境性绿色营销阶段和持续性绿色营销阶段,绿色营销理论既是一种全新的营销理念,也是一种全新的营销模式,与传统营销有着明显的区别.绿色营销理论的基础包括生态经济学与可持续消费理论、环境经济学与可持续生产理论、西方经济学与可持续发展理论,绿色营销的推动力来自消费者、政府和非政府组织,其模式有政府主导型和消费者主导型两种.我国应根据本国的实践创新绿色营销理论.探索适合我国国情的绿色营销模式.     

绿色消费驱动下的绿色营销策略及其启示

绿色消费是绿色营销产生和发展的时代基础和思想基础,绿色营销能有效引导和促进绿色消费。文章基于绿色消费和绿色营销的互动发展机制,从消费者感知效力、利他主义、自由主义和环境保护意识四个细分变量分析了绿色消费行为,揭示了其间隐含的营销策略启示。     

企业社会责任与绿色营销战略融合模式

近年来企业社会责任与绿色营销逐渐受到广大企业的重视.越来越多的研究表明,履行社会责任能够树立企业形象,引发消费者对企业的积极态度,进而通过消费提高企业经营绩效.绿色营销顺应时代发展需求,从环境保护和资源节约角度进行市场营销活动,是企业实现社会责任的有效方式.在分析企业社会责任与绿色营销关系基础上,阐述了企业社会责任视角下的绿色营销问题,进而提出企业社会责任与绿色营销的战略融合策略.     

Green Marketing and Green Places: A Taxonomy for the Destination Marketer

This paper highlights and discusses green/environmental implications and imperatives associated with destination marketing as distinct from those related to product and services marketing. A comparative taxonomy has been developed to illustrate these, and to provide a framework for discussing their relevance, with reference to the particular case of Tasmania as a tourism destination.     

A Marketing Oriented Perspective of Standardized Global Marketing

Globalization as a strategic perspective and as a means of scanning the world in planning is very logical. Globalization in the sense of standardization is product-oriented. It ignores the real differences among segments and does not allow marketing to act as a change agent in a socially responsible manner.     

Internet-Based Relationship Marketing: A Sub-Saharan African Perspective

Establishing, maintaining, and enhancing relationships over the Internet have progressively gained global attention. Nevertheless, the dawn of this modernization draws many theoretical debates and practical concerns, some of which have received little research attention, especially within the Sub-Saharan region of Africa. On this premise, we explored the contemporary practice, challenges, and benefits of Internet-based relationship marketing (RM) within the Ghanaian telecommunication industry. Expert interviews with 12 employees from four telecommunication firms elicited a wealth of experiential data analyzed thematically to understand the practice, challenges, and emerging benefits of Internet-based RM. Our findings suggest that issues of privacy concerns, erosion of face-to-face communication, and the tendency of unsolicited communication do not necessarily militate Internet-based RM within the Ghanaian telecommunication industry. We also identified emerging benefits, including online “virality,” a discovery environment, and improved firm reputation. We suggest enhancing online personalization through empathy, creating value with analytic information and managerial openness, and supporting enhanced knowledge development within the area. Directions for future studies include the possibility of comparative studies across service industries and examining the role of content marketing in Internet-based relationships. The challenge of exploring Internet-based RM was similar to hitting a moving target, as the use of the Internet for relationship marketing activities is constantly evolving. Additionally, our findings and conclusion are confined to the knowledge contribution of the experts interviewed. As one of the few studies within the Sub-Saharan region, we expand contributions from the Sub-Saharan domain. The findings of this study also bring to light new insights for establishing, maintaining, and enhancing Internet-based relationships.     

绿色营销:企业营销战略新趋势

在绿色革命推动下,新的营销观念绿色营销应运而生,由于可持续发展以及企业自身利益等综合 因素使企业实施绿色营销具有其必然性,企业并可通过树立绿色营销观念、研发和生产绿色产品、合理 制定绿色价格、开辟绿色分销渠道、进行绿色促销等来实施绿色营销战略。     

Perceptual Differences of Marketing Journals: A Worldwide Perspective

The practice of evaluating faculty and business schools based on their journal publications has increased the emphasis on research output in peer reviewed journals. Since journal standings are a frequently debated issue, this study seeks to examine the perceptual differences of journals between different segments of marketing academics. Based on a worldwide online survey, journals are assessed in terms of four subjective quality metrics: journal familiarity, average rank position, percent of respondents who classify a journal as top tier, and readership. It is demonstrated that an individual's geographic origin, research interests or journal affiliation can have a significant impact on journal rankings.     

破圈PC,征战移动——唐神经典案例携程网App营销传播全案透视

携程网App营销传播全案是唐神传播的经典案例之一,也是中国互联网旅游品牌从PC时代向移动时代转型最成功的品牌之一。唐神传播解锁本案,希望能给更多互联网品牌的破圈营销带来启示。背景携程旅行网作为行业巨头,在PC时代有着无可取代的品牌优势。随着中国移动互联网的发展,携程已经意识到移动端将成为未来行业竞争的新战场。     

A Stakeholder Perspective on Relationship Marketing

Abstract

This paper proposes a broad framework of relationship marketing using the stakeholder approach. Drawing from Peck et al. (1999) framework and proposing several modifications, the authors identify the following relational groups-supplier markets, customer markets (channels), customer markets (end users), competitor markets, external influence markets, and internal markets. The growing importance of strategic alliances is reflected in all constituent groups as well as in a proposed modification of the Berry and Parasuraman (1991) levels of relationships. This paper also re-examines the strategic role of the traditional marketing mix strategies (namely, product, price, place, and promotion) in the new relationship paradigm. Finally, implementation strategies for the stakeholder markets, in general, and customer markets, in particular, are proposed. Several propositions are derived throughout the paper, many of which can be fertile areas for future research investigations.     

Young Consumer's Green Purchasing Behavior: Opportunities for Green Marketing

This study aims to identify the key antecedents that influence young Indian consumers' environmental attitudes, which indirectly affect their green purchasing behavior. A model is proposed to test the impact of factors affecting environmental attitude and green purchasing behavior. A convenience sampling method was employed to obtain 730 usable responses from young students. The study explores the hypotheses that altruism, interpersonal influence, and environmental knowledge of young consumers affect their environmental attitude. A path analysis shows that environmental attitudes of young consumers affect their green purchasing behavior, demonstrating the attitude-behavior model. The article concludes by presenting theoretical and practical implications for future research in environmental psychology.     

绿色营销:海南热带农产品营销的策略选择

21世纪是绿色产业迅速发展的时代,海南热带农产品实施绿色营销,给海南热带农业带来了新的发展的机遇,形成新的经济增长点。但和台湾省比仍有很大差距。为此要探寻影响海南热带农产品可持续发展的主要制约因素,并结合海南实际,制定出海南热带农产品的绿色营销策略,以提高海南热带农业的整体经济效益。     

A Stakeholder Perspective for Analyzing Marketing Relationships

This paper proposes a framework that enables the application of stakeholder theory to the analysis of marketing relationships. By distinguishing between different types of stakeholder relationships, stretching from the positive to the negative side of relationships (i.e. the ladder of stakeholder loyalty), and describing the various relational factors (i.e. relationship orientation, trust, communication, learning, power, reciprocity and commitment) that shape a specific relationship, the proposed framework enables marketers to analyze their firm's diverse relationships. The paper provides a meaningful starting point for developing strategies to change the type of relationship with a specific stakeholder.     

论商业企业绿色经营

在绿色革命悄然兴起的新世纪 ,商业企业只有实行绿色经营 ,才能为消费者提供最大的满足 ,赢得社会的普遍尊重 ,获得理想的经济效益 ,走上可持续发展的健康之路。绿色经营的基本内容是 :树立绿色经营观念 ,注重经营绿色产品 ,营造绿色经营环境 ,开展绿色经营宣传 ,推行绿色经营服务     

A Relationship Marketing Perspective for Direct Marketing in the Legal Services Industry

ABSTRACT

The concepts of relationship marketing art: merged with concepts from direct marketing to provide an integrated view of direct marketing. This combined literature is then applied to the specific case of legal services marketing. It appears that the combined literature can he usefully applied to professional services, in general, and holds promise for strengthening marketing efforts in this area.     

Factors Affecting E-Mail Marketing Sourcing Decisions: A Transaction Cost Perspective

Electronic marketing strategy is an important priority for e-business, but limited research has been undertaken to understand and predict decisions regarding the insourcing or outsourcing of these marketing activities. This study focuses specifically on e-mail marketing and uses an established seven function classification of the activities which include: designing, building, testing, deploying, tracking, reporting, and analyzing. Transaction cost theory was employed as a predictor of insourcing and outsourcing decisions for each of these e-mail marketing activities. To test these functions, case studies were used for tracking the value of two attributes of transactions–asset specificity and uncertainty (behavioural uncertainty, environmental volatility, and environmental diversity)–under three levels of analysis. Results show that specific skills and tacit knowledge used to manage functions are major factors for sourcing decisions, and overpower the effect of uncertainty. It was also found that companies consider an outsourcing option for each individual function rather than the combined or whole e-mail marketing functions. The paper concludes with a discussion of limitations, implications for academics and practitioners, and future research directions.     

International Marketing Ethics from an Islamic Perspective: A Value-Maximization Approach

International marketing practices, embedded in a strong ethical doctrine, can play a vital role in raising the standards of business conduct worldwide, while in no way compromising the quality of services or products offered to customers, or surrendering the profit margins of businesses. Adherence to such ethical practices can help to elevate the standards of behavior and thus of living, of traders and consumers alike. Against this background, this paper endeavors to identify the salient features of the Islamic framework of International Marketing Ethics. In particular, it highlights the capabilities and strengths of this framework in creating and sustaining a strong ethical international marketing culture. At the heart of Islamic marketing is the principle of value-maximization based on equity and justice (constituting just dealing and fair play) for the wider welfare of the society. Selected key international marketing issues are examined from an Islamic perspective which, it is argued, if adhered to, can help to create a value-loaded global ethical marketing framework for MNCs in general, and establish harmony and meaningful cooperation between international marketers and Muslim target markets in particular.     

绿色营销、公益营销和社会营销的比较分析

绿色营销、公益营销和社会营销都是对传统营销观念的发展和修正,符合企业发展的基本规律。其中社会营销的内涵最为丰富,是和传统营销观念相对应的一种新的营销观念;绿色营销源于社会营销;公益营销是社会营销观念指导下的营销方式的创新;三种既有密切联系又各有侧重。不同的营销形式,在为企业营销行为提供新的选择的同时,也给企业提出了新的社会要求。一个理性的企业,在营销形式的选择上,应结合企业自身的具体情况,根据企业生产经营的发展阶段和企业所处的内外部特定环境,科学理性的选择有效的营销行为。