Does Political PR Enhance or Trivialise Democracy? The UK General Election 2001 as Contest between Presentation and Substance

Modern UK general election campaigns cannot be fully understood without assessing the role of political public relations by the major parties. They seek voter attention and commitment through the three 'P's of policy, personality and presentation. But presentation carries a health risk for democracy: does it illuminate or obscure policy and personality?

Monitoring and content analysis of the 2001 election suggests mixed benefits from political PR for politicians, voters and media but one firm conclusion for the latter two groups: making elections an informed and rational choice requires continuous scrutiny to see through the presentational trellis of political PR. Of all PR forms, political PR is the most influential because of its proximity to state and regulatory power: even so, its use in general elections cannot reverse declining electoral participation.     

Electoral Participation and Non-Voter Segmentation

SUMMARY

This article examines some of the issues and debates surrounding electoral participation in the UK from a political marketing perspective. In particular, this article reviews the current literature and details some of the output of primary research into non-voter behaviour and investigates the opinions and motivations of the electorate. The role of the Electoral Commission and the effects of all-postal voting are analysed. This article both challenges and supports previously presented arguments regarding political issues and voting. In addition, electoral turnout and voter participation is reviewed and the consequences for democracy discussed.     

Political Parties,the Internet and the 2005 General Election: From Web Presence to E-Campaigning?

This article argues that the use of the Internet by the main British political parties during the 2005 general election campaign needs to be understood in terms of the ongoing transformation of e-campaigning in the UK. Since the emergence of the World Wide Web in the mid-1990s the main political parties have been quick to try and exploit the new technology to mobilise their supporters and persuade undecided voters. Over the course of three campaigns – 1997, 2001 and 2005 - clear patterns in the use of this technology have emerged. This article looks at how political parties in a competitive electoral marketplace try to adapt new information and communication technologies, such as the Internet, to help ensure they achieve their electoral goals. It argues that the evolution of the use of the Internet needs to be understood in terms of an ongoing series of responses of a vote maximising reflexive organisation, to the emergence of a new technology in a competitive electoral marketplace.     

An Empirical Investigation of the Relationships between Ethical Beliefs, Ethical Ideology, Political Preference and Need for Closure

An analysis is presented of the relationships between consumers ethical beliefs, ethical ideology, Machiavellianism, political preference and the individual difference variable "need for closure". It is based on a representative survey of 286 Belgian respondents. Standard measurement tools of proven reliability and robustness are used to measure ethical beliefs (consumer ethics scale), ethical ideology (ethical positioning), Machiavellianism (Mach IV scale) and need for closure. The analysis finds the following. First, individuals with a high need for closure tend to have beliefs that are more ethical as regards possible consumer actions, and score higher on idealism and lower on Machiavellianism, than those with a low need for closure. Second, a correlation exists between political preference and ethical beliefs. Third, a significant relationship exists between ethical ideology and political preference for the two largest political parties. Fourth, individuals with a high and low need for closure have different political preferences for right-wing and left-wing parties.     

Positioning Political Parties: The 2005 UK General Election

After identifying the paucity of positioning research relating to political marketing the construct is defined and practical examples of its application in politics provided. The analysis of the 2005 election starts by considering the long term framing of political issues and concludes that this, overall, provided Labour with a competitive advantage. Next the positioning dilemmas facing the three national parties in British politics at the start of the campaign are highlighted. Using a basic positioning model, the positioning strategies followed during the campaign itself are then discussed, both in terms of policies and image/emotional positioning approaches. The attempts by the opposition parties to reposition Labour and the latter's defensive reactions are discussed at this point. Then, the way the wider positioning of the parties was targeted at electoral segments is considered. The paper concludes with an attempt to explain the election result in terms of the relative success or failure of the positioning strategies adopted.     

Cross-national standardisation of advertisements: a study of the effectiveness of TV advertisements targeted at Chinese Canadians in Canada

Within the UK, party election broadcasts (PEBs) and party political broadcasts (PPBs) continue to be the only means through which parties can communicate directly with the electorate through TV and radio – as such, they are an important part of the political communication process. In 2003 the Electoral Commission made strong recommendations for the continuation of PEBs rather than opt for paid-for ad spots. The Commission called on all interested parties to ensure future PEBs fulfilled their potential as a mechanism to engage the electorate. It is in this context that this paper presents the results of a content analysis of all 14 British PEBs aired during the 2001 British General Election by the three main political parties: Labour, Conservative and Liberal Democrat. We also compare our findings with previous research on the PEBs used in the 1992 and 1997 British General Elections. While similarities emerge in terms of demonstrating a dominance of issues over image, the tone of the PEBs indicates that advertising in the 2001 General Election was far less negative than in those of 1992 and 1997. In conclusion we offer some pertinent thoughts on why British political parties currently use their allotted PEB airtime in ways that do not necessarily exploit their electoral engagement potential, and how both audience viewing and engagement of the electorate might be enhanced with judicious use of PEBs in the future.     

Parental Gate-keeping in Diasporic Indian Families: Examining the Intersection of Culture,Gender and Consumption

Current debates within studies of election campaign management focus on the extent to which the process has evolved, becoming more centrally-orchestrated and professional, over the last two decades. The normative account is that election campaigns focus on news management and elevate the status of party leaders; mediatised pseudo-events have replaced direct interaction with the voter. However marketing literature, as well as work on local campaigning, suggests an alternative model is more successful for electoral systems such as the UK. This promotes a more disparate set of individually tailored campaigns focusing on issues relevant to constituencies. In 2005 it seems that parties were promoting this more localised approach, however do voters value this more postmodern approach, or is it the national campaign that counts. Research among voters within three marginal constituencies finds that both national and local factors are influential upon voter behaviour; furthermore however, a not insignificant group of voters make their choice based on the service provision of their local representative.     

An Examination of Differences in Ethical Decision-Making Between Canadian Business Students and Accounting Professionals

This study investigates the differences in individuals' ethical decision making between Canadian university business students and accounting professionals. We examine the differences in three measures known to be important in the ethical decision-making process: ethical awareness, ethical orientation, and intention to perform questionable acts. We tested for differences in these three measures in eight different questionable actions among three groups: students starting business studies, those in their final year of university, and professional accountants.The measures of awareness capture the extent to which respondents felt that a particular action was unethical according to each of several ethical criteria. We found few differences between the two student groups on these measures, suggesting that their education had minimal effect on raising their awareness of the ethical issues in the vignettes. Indeed, overall, the graduating student's scores were marginally lower than those of the entry-level students. However, the professionals viewed some actions as significantly less ethical than did the graduating students.The measures of ethical orientation capture the weight respondents placed on each of the criteria above in their evaluation of the overall morality of an action. The differences between the three groups were generally small, and were a function of the vignette, consistent with Jones' (1991) model of issue-contingent ethical reasoning.The measures of intention capture the extent to which a respondent perceives that s/he would perform the action. There were significant differences between the groups in three of the eight vignettes, driven by a difference between the professionals and the other two student groups. The awareness measures were strong predictors of intention. We discuss the implications of these findings for professional training and future research.     

Motivations of the Ethical Consumer

There are strong indications that many consumers are switching towards more socially and environmentally responsible products and services, reflecting a shift in consumer values indicated in several countries. However, little is known about the motives that drive some toward, or deter others from, higher levels of ethical concern and action in their purchasing decisions. Following a qualitative investigation using ZMET and focus group discussions, a questionnaire was developed and administered to a representative sample of consumers; nearly 1,000 usable questionnaires were collected. The degree of awareness, concern and action regarding 16 ethical issues was quantified, using a measure developed from the Stages of Change concept within the Transtheoretical model. Motivations for ethical behaviour, in relation to each individual’s most salient ethical issue, were investigated using initially 22 motive statements within the framework of the Decisional Balance Scale (DBS). The findings suggest that the DBS and Stages model have an explanatory value within the ethical decision-making context, and that the motives identified do reflect the Decisional Balance Constructs. Indeed the study suggests that respondents’ motivational attitudes are a function of their stage of ethical awareness, concern and action. Therefore, the Decisional Balance Scale may well prove useful for designing appropriate interventions and communications to facilitate movement towards more ethical decision-making. These findings yield strategic insight for communicating messages to ethical consumers and for better understanding their purchasing decisions.     

Understanding voter orientation in the context of political market orientation: is the political customer king?

Abstract

This article develops a conceptual framework and measurement model of political market orientation (PMO). The relationships between different behavioural aspects of PMO and the attitudinal influences of such behaviour are analysed, and the study includes structural equation modelling to test several hypotheses. While the results show that political parties focus on several different aspects of market-oriented behaviour, especially using an internal and societal orientation as cultural antecedents, a more surprising result is the inconclusive effect of a voter orientation on PMO. This lends support to the argument of ‘looking beyond the customer’ in political marketing research and practice. The article discusses the findings in the context of the existing literature on political marketing and commercial market orientation.     

Political Opinion Leadership and Electoral Behavior

SUMMARY

A micro-model that focuses on political opinion leadership within an extended nomological network is developed and tested. Data were gathered from a sample of voters in an election. The results indicate that political opinion leadership played a central role in the voting behavior. Key antecedents to opinion leadership were voter involvement, subjective knowledge, and indirectly, information seeking behavior. Important consequences were voting stability, perceived risk and political satisfaction.     

Comparing Attitudes Toward Ethical Dilemmas in Small Business

Abstract

This paper presents a comparative analysis of attitudes between Russian and U.S. undergraduate students on ethical issues in managing Russian small firms engaged in business transactions with U.S. firms. Based on the real life situations, Russian and American respondents were asked to select decision alternatives dealing with ethical dilemmas. Significant differences were found between the two groups. Russians do not recognize significant differences between various alternatives, despite the disparity in the severity of these alternatives for resolving business problems. Russians, compared to Americans, tend to prefer more forceful decision alternatives resorting to business practices that would be considered unethical in the U.S. This is attributable to differences in the countries' history, political, legal, and cultural environment. The transitional nature of the Russian economy affects decision-making and business ethics.     

Young People's Attitudes Towards British Political Advertising: Nurturing or Impeding Voter Engagement?

SUMMARY

This article presents findings from a national survey of ‘potential’ first time voters at the 2001 British General Election–specifically their attitudes towards the print advertising used by the main political parties during this election. In analysing the data, the authors were particularly interested in examining the claim that political advertising contributes to a sense of malaise–most acutely apparent among young people. While we found high levels of claimed advertising awareness, this was coupled with largely unfavourable attitudes towards most of the print advertising used in the election. Despite these judgements, most young people considered the advertising to be at least as persuasive as its commercial cousins. Not surprisingly the evidence provides a mixed picture in terms of the role political advertising plays in the political dispositions of young people. As a familiar discourse advertising offers the political classes an entry point to establish a dialogue with young sections of the electorate. However, for many young people, political advertising appears to help reinforce their predilection about politics being something one naturally distrusts.     

Marketing and Internet Professionals' Fiduciary Responsibility: A Perspective on Spyware

ABSTRACT

While Internet usage has become a widely accepted marketing vehicle, ethical issues continue to develop without clear guidance. Today controversies abound regarding “passive devices” technologies for collecting information about Internet users. Passive data collection techniques include such software devices as adware, cookies, spyware, and web bugs. This paper reviews these software devices and presents a “cultural lag” perspective to explain the lack of clear ethical guidelines for their use. Fiduciary considerations are proposed as a basis for ethical guidelines, codes of ethics of major computer programming, information systems, and marketing professional associations are reviewed, and recommendations are offered to facilitate the development and acceptance of appropriate guidelines.     

Political PR in the 2005 UK General Election: Winning and Losing,With a Little Help From Spin

The public relations of the UK general election of 2005 is examined in the light of the active promotional culture of British politics, a culture that is especially active at election time. The PR or 'spin' can be seen as a presentational trellis offering to voters, mostly via the media, glimpses of policies and politicians which are favourable to the originating party. The purpose of the trellis for the parties is to maximise their electoral advantage and to minimise their disadvantage. The major obstacle to their success is the capacity of the media to brush aside the trellis and to report on the 'other side'. Whatever the benefits and costs for democracy of this tension between partisan presentation and journalism, there is little evidence that voter disengagement with electoral politics is caused by these public relations shows. Political PR is part of the UK's promotional culture; voter disengagement relates to other systemic and more causal features of contemporary British society. A small purposive (but unrepresentative) survey of campaign observers showed key features of political PR servicing the fundamentals of party, policy and personality.     

Consumers' Assessment of the Food Safety Problem for Meals Prepared at Home and Reactions to Food Safety Labeling

Abstract

Public awareness and concern regarding foodborne illnesses have increased rapidly over the past decade. This increased concern may cause consumers to avoid certain stores, products or brands, particularly following a publicized incidence of foodborne illness or a large recall. Many firms have undertaken costly efforts to improve the safety of their products yet find communicating such improvements difficult because of potential alarmist responses by consumers to food safety issues. To identify if differences in food safety risks can be effectively and credibly communicated, we conducted eight focus groups. This article summarizes these focus groups and reports how consumers frame the issues surrounding the food safety problem and how consumers react to label-based communications of food safety characteristics. We find consumers have broad, moderate food safety concerns, a wide but spotty understanding of foodborne illness prevention and consequences, and a healthy skepticism concerning food safety claims. We identify two forms of labeling that show promise with regard to consumer acceptance and credibility in communicating brand-level and package-level differences in the risk of foodborne illness and discuss implications for consumer valuation of such differences.     

Exploring Consumers' Expectations of Sustainability in Mature and Emerging Markets

ABSTRACT

“Sustainability” has turned into a buzzword for businesses around the globe as consumers in mature and, increasingly, in emerging markets shift their demand toward sustainably enhanced products. Surprisingly, a global picture of consumers' expectations regarding sustainable products is still missing. This study uses exploratory factor analysis to determine the perceived importance and interrelation of selected sustainability aspects in three developed (Germany, Switzerland, United States) and three emerging (Brazil, China, India) markets. Results are linked to national cultural value theory to explore which sustainability aspects and positioning strategies may be promising to expand the outreach of sustainable products in developed and emerging markets alike. Results suggest that across the sampled economies, sustainability is increasingly considered as being comprised of a health aspect. While health and quality of life aspects emerged as key issues across countries, cultural backgrounds and local market conditions resulted in nuanced expectations of sustainability, which should be kept in mind in communicating and positioning sustainable products.     

The influence of information about labour abuses on consumer choice of clothes: a grounded theory approach

This paper attempts to fill one of the gaps in the literature about ethical consumption, in particular about ethical purchasing of clothes. By using grounded theory and sampling University students, this study proposes a model to explain the influence of information about labour abuses on consumer behaviour when buying clothes. The model is built upon a core category labelled ambivalence. This category explains the differences in cognition, motivation and behaviour among participants. The ambivalence arises due to the interdependent relationship of three factors: should (ethical obligation), want (conflicting identities), and can (personal action to change).     

Drivers and outcomes of political candidate image creation: The role of social media marketing

The study examines the role of social media marketing (SMM) activities and the influence of perceived candidate image in building voter–candidate relationship equity within the context of United Kingdom (UK) politics. Drawing from branding literature and social identity theory the article further investigates the role of candidate image as a mediator between SMM and voter–candidate relationship equity, whilst also testing the moderating effect of political ideologies. Survey results from 235 young UK voters indicate that while all SMM activities appears to positively influence the perceived candidate image, not all SMM variables directly relate to relationship equity. The relationship rather appears to be an indirect one, mediated through the political candidate's image. Surprisingly, political ideology also does not appear to moderate the connection between candidate image and voter–candidate relationship equity. The study findings highlight the growing importance of SMM activities and candidate image in political contexts, providing insights for political campaigners.     

Sexuality and Ethics in Advertising: A Research Agenda and Policy Guideline Perspective

Abstract

Sexuality in advertising is a major area of ethical concern, though surprisingly little is known about its effects or the norms for its use. The author suggests a framing perspective on these two issues that consists of (1) a research agenda concerning the alleged effects and morality of sexual appeals (i.e., teleological vs. deontological considerations) and (2) a set of ethics-based, policy guidelines for addressing these issues (i.e., choice enhancement vs. consumer protection). Applying this framing perspective, the author provides a basis for making ethical choices about the use of sexual appeals in advertising.