Union Mobilization: A Consideration of the Factors Affecting the Willingness of Union Members to Take Industrial Action

Drawing on mobilization theory, this article seeks to identify the factors that shape the willingness of union members to take industrial action. The study utilized data from a large‐scale survey (N = 1,111) carried out in a financial services union during the renegotiation of a collective bargaining contract. The results suggested that individuals were more willing to engage in industrial action when they experienced a sense of injustice or unfairness in the employment relationship and when they held a collectivist orientation to work. Moreover, their propensity to take industrial action was greater when they considered that their union was an effective instrument of power. Workplace representatives were also important, particularly when they were seen as being responsive to their members' needs in situations of perceived injustice. The implications for mobilization theory and for union strategy are discussed.     

Management,Organizational Justice and Emotional Exhaustion among Chinese Migrant Workers: Evidence from two Manufacturing Firms

This article explores how Human Resource (HR) policies and practices influence employee perceptions of organizational justice, which in turn impacts employee emotions and feelings of emotional exhaustion. Using structural equation modelling and based on employee survey data drawn from two manufacturing organizations, we find that a strong HR system — perceived by workers as distinctive, attractive and consistently implemented — fosters perceptions of distributive, procedural and interactive justice. However, only distributive injustice leads to negative emotions and emotional exhaustion. This is explained by reference to the cultural and institutional context (China), status (migrant) and type of workers (semi‐skilled, manual) included in the study. We discuss the theoretical and practical implications that arise from these findings.     

Union Participation, Job Satisfaction, and Employee Turnover: An Event-History Analysis of the Exit-Voice Hypothesis

This study examines the exit-voice hypothesis by applying event-history analysis to data from a sample of 674 unionized public school teachers from 405 schools. Union participation (i.e., voice) and job satisfaction had significant negative main effects on turnover. In contrast to the original formulation of the exit-voice hypothesis, a test for interaction revealed that union participation had significant negative effects on quit behavior for members displaying both low and high satisfaction.
  The existing conclusions regarding the role of unions in reducing employee quits by providing voice mechanisms implicitly assume that union members actually use these mechanisms. Mechanisms such as attending union meetings and serving on a committee provide opportunities for members to express how they feel about their wages and working conditions. In this article we examine the influences of union participation and job satisfaction on individuals' decisions to quit working for an organization using event-history analysis. Unlike existing research, the present study focuses on member participation in a range of union activities (i.e., voting in union elections, attending union meetings, serving in a union office or on a committee, and seeking assistance from the union) to analyze the effect of union voice on employee quits. ¹ We further investigate how union participation and job satisfaction may interact to influence employee turnover over time, controlling for demographic, job-related, environmental, and contextual variables across 405 research sites.     

Conflict Management and Team Effectiveness in China: The Mediating Role of Justice

Although increasingly relied upon, teams can be ineffective and frustrating. Recent research suggests that conflict management contributes to team effectiveness but the value of conflict has not been considered to apply to China and other collectivist societies. However, collectivist values can make developing justice particularly important. This study investigates how conflict management can contribute to team effectiveness by developing justice. Structural equation analysis of data provided by 126 MBA student respondents involved in group projects in China supports the model that a cooperative approach to conflict leads to distributive, procedural, and interactive forms of justice which in turn promote team effectiveness. In contrast, an avoiding approach was found to predict injustice and team ineffectiveness. Unexpectedly, a competitive approach was not as consistently related to injustice as avoiding conflict. Findings were interpreted as suggesting that orienting members to manage conflict cooperatively can strengthen justice and effectiveness in teams in China.     

Union–Member Relations and Satisfaction with Unions in South Korea

This paper uses a large sample of South Korean union members working in different industries and occupations to test a model of union satisfaction. The results suggest that union–member relations — member representation and union leader effectiveness — are more important than the economic results that unions provide to members. These findings are in line with our general argument that, where unions rely on decentralized collective bargaining as the prime method of employment regulation, they depend heavily on internal union relations for their effectiveness. We contend that, if unions are to limit the decline in their influence, assessing and changing internal union relations should be a priority.     

Union Membership in Post-Socialist East Germany: Who Participates in Collective Action?

This study has two aims: first, to examine the hypothesis that East German union members are strongly individualistic, instrumental and passive with regard to participation in collective activities; second, to test a selection of social psychological theories of willingness to participate in collective action, in a post-socialist context. A survey of members of the textile union provided some initial indication that union members in East Germany do not behave in a significantly different way from their Western counterparts with regard to their willingness to become active. Regression analysis revealed two major antecedents of participation: perceived instrumentality of collective action, and union identity.     

Does Strike Action Stimulate Trade Union Membership Growth?

Most of the literature on strikes has addressed one of four issues: causation, variation between sectors and countries, trends over time and the relationship between strikes and other forms of collective and individual protest. Very little research has addressed the equally important questions of strike outcomes and trade union membership despite the substantial body of research on the causes of trade union membership decline and strategies for membership growth. In this paper we reverse the usual sequence of trade union membership as a causal factor in the genesis of strikes and examine the impact of strikes on trade union membership levels. After setting out the relevant theory and hypotheses, we use a unique seven‐year dataset of trade union membership joiners and leavers from a major British trade union with a substantial record of strike activity. Controlling for other possible determinants of trade union membership, we find that months in which there is strike action, whether national or local, are associated with a significantly higher rate of membership growth, measured both by the number of joiners and by the ratio of joiners to leavers. Data from new union members suggest that perceived injustice and perceived union effectiveness both motivate the decision to join.     

E‐Communications: An Aspect of Union Renewal or Merely Doing Things Electronically?

Drawing on questionnaire‐based survey data and web‐based data, this article examines the introduction of virtual branch websites within 12 branches of UNISON. The article situates e‐communications within a union communications strategy from the perspective of union members and shows how the virtual branch websites contribute to aspects of union renewal including organization and participation, union democracy and the conduct of industrial disputes.     

The Views of Members towards Workplace Union Organization in Banking between 1999 and 2008

In tracing the changing perceptions of members in banking of trade union workplace organization between 1999 and 2008, this article illustrates a pattern of decline in terms of the coverage and performance of workplace organization. Contrary to the claims made by proponents of partnership arrangements, merger involvement and organizing, these strategies were not sufficient to arrest the decline in workplace organization. In consequence, members remained reliant on trade union full‐time officers for support.     

Just Tell Me! Making Alternative Dispute Resolution Systems Fair

This study investigates fairness perceptions of alternative dispute systems utilizing a policy capturing design and a sample of four hundred and fifty non‐union, non‐management employees from seven organizations. The communication surrounding the decision, the level of employee input, and the composition of the grievance panel had larger effects on overall fairness perceptions than did outcome. Unfavorable outcomes that were reached by fair processes generate higher distributive justice ratings than favorable outcomes reached by unfair processes.     

Reconsidering Union Activism and Its Meaning

Membership mobilization is widely regarded as critical for union revitalization. Estimates of the level of activism vary widely, and studies reveal puzzling inconsistencies between union members' beliefs and intentions. Drawing from Ajzen's theory of planned behaviour, we address both issues using a sample of faculty union members. Results show both consistency and discrepancy between summary self‐reports of activism and specific participation behaviours, helping account for the widely varying estimates of activism levels found in other studies. Results also indicate an important role for perceived control, a factor rarely examined in prior research on activism.     

Rethinking Power,Strategy and Renewal: Members and Unions in Crisis

Why are some unions unable to rebuild membership and bargaining coverage despite significant changes in strategy? We examine the trajectory of a key union in a vital sector, the Australian Manufacturing Workers’ Union, calling into question aspects of the union renewal literature. Much scholarship sees members’ associational power as a power resource that can cover the loss of other power resources, but we show that this assumption does not necessarily hold. To explain why members are not necessarily a resource in renewal, we argue that studies of renewal must more fully consider the interplay between different forms of power resources — institutional, structural and societal — and locate union strategies within that dynamic. Critically, this interplay also shapes members’ perceptions of their power, which may further limit a union's options as it responds to external threats.     

Trade Unions and Political Participation in the European Union: Still Providing a Democratic Dividend?

Decline in electoral participation is a feature of many Western democracies. In this paper, we focus on the relationship between trade union membership and political participation. Workplace authority structures, trade union membership and union presence have been identified as important influences on electoral participation. Based on a survey of employees in 15 member states of the European Union, we test for a relationship between political participation, union membership and union workplace presence. The independent effect of trade union membership on political participation was found to be both significant and positive and is associated with higher levels of political activism and electoral participation. Furthermore, an institutional context that facilitates high levels of union density seems likely to have an overall positive effect on citizen participation.     

Union Membership and Job‐Related Training: Incidence,Transferability, and Efficacy

This study examines the relationship between union membership and (i) the incidence of training, (ii) the degree to which training is transferable to firms other than the one providing the training and (iii) the degree to which workers perceive that training improves job performance. Using data from the Australian Bureau of Statistics, I find that union members are more likely to receive employer‐sponsored training than their non‐union counterparts. I also find that male union members are more likely than non‐members to report that training improved job performance. Union membership was not related to transferability of skills between employers.     

We Provoked Business Students to Unionize: Using Deception to Prove an IR Point

Many industrial relations (IR) scholars experience some angst at their (mis)placement in business schools. While our expertise broadens the curriculum, the topics central to IR and union–management matters often are met with student resistance, particularly in North America. At our wits’ end, we decided to employ a deception simulation. We devised an award winning exercise that broke business students’ psychological contract with their professor and gave them an opportunity to organize collectively to redress this injustice. Students observed first‐hand the triggers of union organizing as well as their responses to inequity. Anonymous student feedback showed an overwhelmingly positive reception to the exercise. Ethical standards developed to scrutinize deception are used to review our own exercise according to our profession’s standards. Deception is rarely used in teaching and is often associated with malevolent, callous or selfish ends. We challenge this viewpoint. Its power is in generating relevant controversies and evoking emotions that help memory consolidation.     

Membership Participation in Workplace Unionism: The Possibility of Union Renewal

This article reports membership involvement (participation and commitment) in five case studies. Membership participation in and commitment to workplace unionism is greater than is customarily portrayed and, additionally, there are fluctuations in both. However, the solidarity dimension of commitment is more important in discussing participation than that of ideology since active members can have either an instrumental or an ideological orientation to unionism. Surges of involvement in a workplace are experienced in response to the impact of events in the local union environment, as mediated particularly by local leadership style. The possibility for union renewal comes through building up the base level of participation by careful local leadership so that members can more easily be encouraged to take part in collective activities in times of necessity.     

Union Influence on Local Union Leaders' Perceptions of Job Insecurity: An Empirical Test

Although recent studies have demonstrated that union workers value job security, little research exists about what causes these perceptions and how unions might affect them. In this study, a job insecurity measure is developed and analysed using a sample of union members. The results indicate that the relationships between union variables and individual perceptions of insecurity depend on the organizational level at which threats occur (e.g. arbitrary supervision or organizational decline). Furthermore, for higher source-level threats, union members are often sensitive to the wage-employment trade-off in that, if they perceive their union to effectively raise wages, they have higher levels of job insecurity. However, work rules do not appear to have much effect on reducing job insecurity perceptions.     

Making tax and social security decisions: lean and deskilling in the UK Civil Service

Lean working has had a significant impact on the work skills of civil servants. This study examines the impact of lean specifically focusing on ‘decision‐makers’, those civil servants engaged in deciding tax and social security claims. Using qualitative data from trade union members and stewards in two major government departments, this study found significant evidence of deskilling often in the face of dealing with potentially complex legal and factual issues. Using Mashaw's framework of administrative justice, the article argues that management's use of lean was evidence of an accelerated shift to a managerial model of administering tax and benefits where the administrative processes of decision‐making become paramount at the expense of the quality of the decisions made.     

Decentralized Wage Formation in Sweden

Recent Swedish collective bargaining agreements have incorporated provisions for local pay review talks and opportunities for individuals to negotiate their own wages. Using trade union data, we show that members who participate in local pay review talks and members who negotiate their own wages have significantly higher monthly wages than those who do not. Pay decentralization either improves an individual's bargaining position or attracts more productive trade union members. Either way, trade union wage policies to increase individual‐level wage variance are achieving their intended effects.     

Cross-Generation Correlations of Union Status for Young People in Britain

This paper investigates whether young people whose fathers are union members are themselves more likely to join a union. We find that young people with unionized fathers are twice as likely to be unionized as those with non‐union fathers; this rises to three times higher for those whose fathers are active in the union. This supports the idea that socialization within the family plays a role in encouraging union membership. It is not the case that the cross‐generation correlations we observe are driven by common within‐family characteristics (like occupation, industry and political persuasion) that are strongly related to union membership.