关于对业务流程重组的再评价

业务流程重组（BPR）是信息技术促发的企业组织变革，它没有统一固定的模式可循，必须通过运用创造性思维对业务流程进行剖析来实现，多数企业BPR失败是因为不具备优秀的管理基础和充足的信息技术储备等客观条件和主观努力不够。ERP软件在企业管理、分析和追踪业务流程的作用应予以肯定，也是业务流程重组的得力工具，但不是BPR的全部，EPR企业应重新检讨以决定放充还是继续。     

业务流程再造（BPR）与煤炭企业管理变革

业务流程再造(BPR)，是90年代初兴起于美国的最新管理思想。随后，在以美国为首的西方各类公司开始了BPR改革的热潮。1994年美国最大的公司中已有75％至80％开始了改革，并将在以后数年中加大改革的力度。根据Hammer与Champy的定义，“业务流程再造(BPR)”就是“对企业的业务流程(business process)进行根本性     

胜利油田物流系统的实施与业务流程重组BPR

BPR的概念B PR是Business Process Reegineering的缩写。该词最早源于计算机领域中软件维护过程中的反向工程(R everse Engineering)的概念,但真正形成权威定义的时间是1990年,美国哈佛大学博士迈克尔·哈默(M ichael H am m e)教授和CSC Index首席执行官詹姆斯·钱皮(Jam es C ham py)在合作的文章《R eengineering W ork:D on’t A utom ate,But O bliterate》中提出了BPR概念;并且定义如下:“BPR是对企业的业务流程(Process)作根本性(Fundam enta)的思考和彻底性(R adical)重建,其目的是在成本、质量、服务和速度等方面取…     

哈默与企业业务流程重组(BPR)

迈克尔·哈默(Michael Hammer),美国著名的管理学家,出生于1948年,先后在麻省理工学院获得学士、硕士和博士学位。曾在IBM担任软件工程师,麻省理工学院计算机专业教授,以及Index Consulting集团的PRISM研究负责人。凭借其再造理论及对美国企业的贡献,《商业周刊》称誉哈默博士为"20世纪90年代四位最杰出的管理思想家之一",1996年《时代》杂志又将哈默博士列入"美国25位最具影响力的人"的首选名单。1993年,美国管理学家迈克尔·哈     

业务流程的重组思路

在现代经济条件下，企业的竞争优势最终来源于企业业务流程的竞争优势，而业务流程的竞争优势取决于流程给企业带来的增值，能否提高企业大客户概念中各方的满意度。本文借鉴了一些成功的案例，在实践和理论研究的基础上，对业务流程重组的指导思想和操作方法发表了自己的看法。     

从BPR到ERP，改造传统制造企业

今世界已经进入了经济全球化的新时代。经济全球化对企业的直接影响是:市场竞争更加激烈,产品更新换代的周期更短,技术含量更高,质量更好,价格更便宜,围绕着产品服务的要求也越来越高。作为社会基本产品主要提     

一种面向业务流程的企业知识供应模型

提出了基于业务流程的企业知识构成，通过对企业知识与业务流程相互关系的分析，提出了面向业务流程的企业知识供应过程模型，并通过某钢铁企业家电板产品设计过程的实例分析了该模型的应用。该模型建立在问题、解决问题的活动、企业知识三者关系的基础上，为实现企业内部对面向业务流程的知识供应提供依据。     

基于敏捷制造环境的企业业务流程再造

1 引言 敏捷制造(Agile Manufacturing)作为一种全新概念的制造模式,一经提出,就引起普遍的关注。敏捷制造是一种思想和战略,又是一种哲理。它将科学技术直接转化为生产力,并直接作用于企业。企业面对激烈的市场竞争,仅靠低成本和高质量竞争战略,并不一定能够取得竞争优势。市场竞争的     

Knowledge management through the development of knowledge repositories: towards work degradation

This paper questions the consequences of the use of electronic knowledge repositories for work and employment. Drawing on critical research suggesting that knowledge management associated with such tools presents similarities to scientific management principles, it proposes to examine the following key research question: how do employees experience the transformation of the employment relationship when a knowledge repository is introduced to the workplace? The inquiry is grounded in an exploratory qualitative case study of a knowledge management system designed to foster knowledge‐sharing in a Belgian public administration. The findings illustrate two complementary outcomes: this system resulted in employees experiencing deskilling and work degradation, and was met with resistance. Significantly, this paper considers work degradation as a reflexive phenomenon in the context studied, where knowledge‐sharing systems produced deskilling and resistance as part of a specific re‐regulation process.     

BPR implementation in Europe: the adaptation of a management concept

This paper analyses Business Process Re-engineering (BPR) implementation in 20 European firms. In contrast with the radical postulates of the early orthodox literature, the find- ings reveal that BPR was used in a preventive way, with implementation time lengths directly related to the scope of the organisational changes attempted and generating moderately positive results according to corporate performance indicators, with relatively low social cost.     

The innovating region: toward a theory of knowledge-based regional development

This paper sets forth a model of knowledge-based regional development conceived as a set of multi-linear dynamics, based on alternative technological paradigms. Utilizing longitudinal data from a Swedish region, and international comparisons, four stages of development are identified: Inception, Implementation, Consolidation and Renewal. Innovation policy is created 'bottom-up' as an outcome of 'collective entrepreneurship' through collaboration among business, government and academic actors – the 'triple helix'. The key event is the creation of an entrepreneurial university, whether from an existing academic base or a new foundation, which takes initiatives together with government and industry to create a support structure for firm formation and regional growth. The result of these initiatives is a self-sustaining dynamic in which the role of academia and government appears to recede as industrial actors come to the fore and a lineage of firms is created. Nevertheless, as one technological paradigm is exhausted and another one is needed as the base for new economic activity, the role of academia and government comes to the fore again in creating the conditions for the next wave of innovation.     

Knowledge management and innovation in knowledge-based and high-tech industrial markets: The role of openness and absorptive capacity

Knowledge, as resource, and technological innovation, as a dynamic capability, are key sources for firm's sustained competitive advantage and survival in knowledge-based and high-tech industries. Under this rationale has emerged a research stream where knowledge management, organizational learning, or intellectual capital, help to understand and constitute the key pieces of one of the most complex business phenomena; the ‘firm's technological advantage’. This being so, it is also true that in knowledge-based and high-tech industrial markets, competitive success comes directly from continuous technological innovations, where a single organization cannot successfully innovate in isolation; therefore, firms should rely on external relationships and networks in order to complement its knowledge domains, and then, develop better and faster innovations. In this sense, I would like to highlight the cross-fertilizing role of three constructs that are nurtured by different research traditions: ‘collaborative/open innovation’, from Strategy and Innovation Management research; ‘absorptive capacity’, from ‘A Knowledge-Based View’; and ‘market orientation’, from Marketing research.     

BPR as 'IT-enabled organizational change': an assessment

This article examines the emergence of BPR from the literature on the strategic use of IT. Two case studies of BPR are then presented. Analysis of this material suggests that there is a tension between strategic re-orientation and cost-saving in many BPR projects which is difficult to resolve. This tension is explored further using a historical analysis of 'frameworks' of computing.     

Multinational management strategy and ASEAN regional development

This paper reports the findings of a cross-sectional survey of 128 senior managers of multinational corporations in Singapore. Specifically an attempt was made to link the development of ASEAN regionalism to the nature of MNC management, and the strategic posture of the MNC in the ASEAN region. Based on the work of Nye (1971) the study was designed to investigate the extent to which perceptions of the viability of ASEAN were associated to corporate strategic action. The results suggested that the origin of the manager (international expatriate, ASEAN expatriate and local) is statistically associated with technical product decrease, merger growth and market/product decrease strategies. There was no support for the notion that this was due to positive perceptions of ASEAN regionalism.     

BPR在宝钢益昌流程的应用分析

对BPR基于根本性、彻底性、显著性和流程这4个概念进行了回顾,在此基础上对宝钢益昌公司销售系统流程进行开发和实施。     

全球开发促进协同化管理崛起

全球开发所带来的协同问题已经成为每个野心勃勃的公司面临的共同课题。日前,华为中标全球最大的移动通信运营商沃达丰的DCC(数据中心) 项目,帮助沃达丰在德国、意大利及     

The challenge of BPR to the information systems profession

This article explores the relevance of ideas emerging from business process re-engineering (BPR) for the information systems profession. The marginal role of this profession in conceiving and leading organizational change is examined. Against this background, current interest in BPR is seen as reasserting the challenge of incorporating an active engagement with organizational design into professional practices.