职场排斥对员工绩效影响的研究综述

本文介绍了职场排斥的概念、测量及其对组织的影响。本文还对一些相关概念进行了介绍和总结,并提出未来研究方向。     

职场排斥对我国员工绩效影响的探讨

随着职场冷暴力渐渐引起人们的关注,职场排斥对企业员工绩效的影响成为当下的热点话题。本文基于我国特有环境,对职场排斥的影响进行了详细的探讨,并针对职场排斥对员工绩效的影响提出了相应的措施。     

以眼还眼：职场排斥对沉默行为的影响

本研究基于社会互动视角,探讨职场排斥与沉默行为的过程机制,在此基础上提出一个调节的中介模型,特别是工作投入和感知凝聚力的中介作用和情绪智力的调节作用。通过213名员工的三阶段时间滞后调查分析,结果显示：职场排斥正向影响沉默行为;工作投入和感知凝聚力在职场排斥与沉默行为关系中发挥中介作用;情绪智力调节职场排斥与工作投入之间的关系,调节职场排斥和感知凝聚力之间的关系;此外,情绪智力调节“职场排斥-工作投入-沉默行为”和“职场排斥-感知凝聚力-沉默行为”这两条中介路径。     

工作自主性、技能多样性与员工创造力:基于个性特征的调节效应模型

基于工作特征模型合理优化工作设计是企业管理者提升员工创造力的重要途径,文章通过对236名企业员工的问卷调查,实证研究工作自主性和技能多样性对员工创造力的影响,并从“人一职”匹配理论视角探讨学习目标取向和创意自我效能感的调节效应.结果表明:工作自主性和技能多样性均对员工创造力有正向预测作用;创意自我效能感越强,工作自主性与创造力的正相关性越弱,技能多样性与创造力的正相关性越强.文章最后总结了研究结果的理论和实践意义,并指出了未来的研究方向.     

创业导向影响组织创造力和组织绩效的模型构建-组织双元的视角

本研究基于组织双元的视角,结合创业理论和战略管理理论,挖掘创业导向对组织创造力和组织绩效的直接影响,考察市场导向对上述影响的调节效应。文章构建理论模型并提出相应的研究命题,以揭示创业导向影响组织双元性结果的深层次机理。本研究拓展了已有的创业导向效应研究,并为企业提升组织创造力和组织绩效提供有效的管理建议。     

绩效压力对职场欺骗行为的影响机制研究

文章基于自我控制资源理论，以354名员工为样本，探讨了绩效压力是否会通过员工的自我损耗导致职场欺骗行为的产生，并关注了家长式领导和差错管理氛围的调节作用。结果表明：绩效压力对职场欺骗行为存在显著的正向影响；绩效压力通过诱发员工的自我损耗而使员工做出职场欺骗行为；仁慈领导具有正向的调节效应，德行领导和差错管理氛围具有负向的调节效应。研究结果有助于揭示职场欺骗行为产生的内在机制和边界条件，以及家长式领导和差错管理氛围可能存在的影响。     

职场负面八卦对员工任务绩效的U型影响——基于面子理论

对于职场负面八卦与任务绩效之间的关系,学界的研究结论未达成一致。基于面子理论,本文对职场负面八卦与员工任务绩效之间的关系进行了进一步探讨。通过对293份领导与下属配对的两阶段数据进行分析,结果表明：职场负面八卦与任务绩效之间呈U型关系;面子压力在二者之间起中介作用;集体主义倾向调节职场负面八卦与面子压力之间的U型关系,同时调节面子压力在职场负面八卦与任务绩效U型关系的中介作用。     

“妒能”如何变成“赋能”：职场妒忌对工作绩效的影响

职场妒忌是工作中非常普遍的现象，以往研究主要聚焦在职场妒忌的“阴暗面”，却未能对其积极效应给予足够的关注。基于自我一致性理论，并结合Arnold的行动序列作为整体逻辑，探讨了职场妒忌与工作绩效的内在作用机制。研究结果表明：职场妒忌对工作绩效具有显著的正向影响；内在动机与观察性学习分别在职场妒忌对工作绩效的影响中起部分中介作用；内在动机与观察性学习在职场妒忌与工作绩效之间存在链式的中介作用；职场友谊对“职场妒忌内在动机观察性学习工作绩效”这一链式中介路径起调节作用，即职场友谊越高，职场妒忌对内在动机的正向作用越强，内在动机与观察性学习在职场妒忌与工作绩效之间的链式中介作用越强。     

辱虐管理对服务偏差的影响机制：一项日记追踪研究

基于情感事件理论,从组织内部视角探究员工每日实施服务偏差行为的动态机制,即每日辱虐管理通过每日消极情绪动态影响每日服务偏差行为的动态作用机制,同时,基于控制理论探讨组织伦理氛围对服务偏差行为的干预效果。通过对服务型企业73名员工连续一周的日记追踪调研数据分析发现,每日辱虐管理对每日服务偏差具有显著的动态作用效果,每日消极情绪在该机制中起完全中介作用,自利氛围、关怀氛围能显著削弱每日消极情绪对每日服务偏差的正效应,规则氛围的调节作用不显著。研究结论对服务型企业有效抑制服务偏差行为,提高服务质量具有理论和实践意义。     

A Social Influence Interpretation of Workplace Ostracism and Counterproductive Work Behavior

We used social network analysis to examine a theoretical model exploring why, and under what circumstances, the perpetrators’ ostracizing behaviors are accurately perceived by the target employees. In turn, these perceptions of ostracism lead to the target employees’ counterproductive work behaviors. Adopting perspectives from both perpetrators and targets, we directly measured the ostracizing behaviors by all potential perpetrators (coworkers) and perceived workplace ostracism by target employees. We integrate Social information processing theory and conservation of resource theory to propose a moderated mediation model, and found that employees who have a high level of need to belong are more likely to capture coworkers’ ostracizing behaviors, and those with low political skill are more likely to engage in counterproductive work behavior as their reaction to perceived workplace ostracism. Theoretical and practical implications are discussed.     

职场中公民行为压力与员工创造力的曲线关系 ——自我效能感的情境机制

随着越来越多的企业要求员工主动承担更多的职责外活动,由此带来的公民行为压力愈益成为职场中的普遍问题.然而,学界对于公民行为压力究竟是好是坏仍阐释不清,使得现有理论模型无法很好地解释现象,削弱了实践指导性.整合工作要求-资源模型,本文探讨了公民行为压力对员工创造力的影响,尤其是自我效能感在其中的情境机制.基于本土企业297份直接上司-目标员工配对样本的实证研究表明:公民行为压力与员工创造力之间存在倒U型关系,但是这一倒U关系取决于员工自我效能感水平的高低,即自我效能感水平越高的情况下,公民行为压力与员工创造力之间的倒U型关系越不明显.     

Moderating Affect of Workplace Spirituality on the Relationship of Job Overload and Job Satisfaction

With the increase in market competition and dynamic work environment, work overload seems to have become a common issue suffered by almost every employee. Overload usually results in not only poor health conditions but also mental circumstances. These problems then become a threat to the organizations in the form of poor performance and lack of ability to reach standards. Workplace spirituality is one way to deal with stressful overload conditions. This research deals with the study of moderating affects of workplace spirituality on job overload and employee’s satisfaction relationship. Having large piles of work in given targeted time results in employees becoming stressed out from their work as well as their organization. The motive of their job becomes to achieve targets and diminish the creativity within the employees. Workplace spirituality basic dimensions mentioned in this research help one achieve these targets and help employees cope with the symptoms caused by work overload. The research includes three variables, workplace spirituality, job overload, and job satisfaction. The samples of 76 respondents were asked to fill the questionnaire on all the three variables. The final results show interestingly different results then, as conceptualized according to theory. Workplace spirituality also showed to have quite an impact on job satisfaction.     

不合规任务对员工工作绩效的影响研究:一个被调节的双中介模型北大核心

基于认知—情感个性系统理论和资源保存理论构建了一个被调节的双中介模型,探讨了不合规任务对员工工作绩效的影响机制。通过对建筑行业239份领导与员工配对数据的分析发现:(1)不合规任务对员工工作绩效具有显著的负向影响;(2)工作目标进展和情绪耗竭在不合规任务与员工工作绩效间起中介作用;(3)时间管理技能不仅弱化了不合规任务与工作目标进展的负向关系,还削弱了不合规任务与情绪耗竭的正向关系;(4)时间管理技能负向调节了工作目标进展在不合规任务与员工工作绩效间的中介作用,对情绪耗竭在不合规任务与员工工作绩效间中介作用的负向调节效应不显著。本研究的结论为企业进行员工压力和任务管理,提高工作绩效提供实践指导。     

Workplace Spirituality Facilitation: A Comprehensive Model

This article specifies a comprehensive model for workplace spirituality facilitation that integrates various views from the existing research on workplace spirituality facilitation. It outlines the significance of workplace spirituality topic and highlights its relevance to the area of ethics. It then briefly outlines the various directions the existing workplace spirituality research has taken. Based on this, it indicates that an integration of the elements from various existing research works on workplace spirituality facilitation into a comprehensive workplace spirituality facilitation model could make relevant contributions to the existing workplace spirituality research. It then indicates that there are various points of focus in workplace spirituality conceptualization and facilitation views. It outlines various views from the existing research on workplace spirituality facilitation. Drawing on the elements of these various workplace spirituality facilitation views, it specifies a comprehensive model of workplace spirituality facilitation. It outlines how the various parts and linkages depicted in the comprehensive model of workplace spirituality facilitation are consistent with and are supported by the various views of workplace spirituality facilitation that it seeks to integrate. It then outlines how the comprehensive model specified can guide the future research in the area of workplace spirituality and how it can provide inputs to leadership and organization development (OD) efforts for workplace spirituality facilitation.     

Moral Repair in the Workplace: A Qualitative Investigation and Inductive Model

The topic of moral repair in the aftermath of breaches of trust and harmdoing has grown in importance within the past few years. In this paper, we present the results of a qualitative study that offers insight into a series of key issues related to offender efforts to repair interpersonal harm in the workplace: (1) What factors motivate offenders to make amends with those they have harmed? (2) In what ways do offenders attempt to make amends? (3) What outcomes emerge from attempts to make amends? Drawing from the findings, we build an inductive model intended to guide future business ethics and management inquiry and research in this area.