The Role of Place Image Dimensions in Residents' Support for Tourism Development

Understanding residents' perceptions of tourism impacts and their level of support for its development is considered vital for the sustainable development of tourism. Despite the plethora of factors examined as determinants of residents' attitudes toward tourism, the role of residents' place image has been under‐examined. This study developed a model examining the relationships between residents' place image dimensions, perceived tourism impacts and support for development. Findings suggest that two (physical appearance, social environment) out of the four place image dimensions identified in this study exercise a significant effect on residents' attitudes toward tourism. The theoretical and practical implications to the formation of planning and development programs for tourism are discussed. Copyright © 2015 John Wiley & Sons, Ltd.     

Social impacts of tourism: an Australian regional case study

As the support of host communities is a precondition for a sustainable industry, regional social impact studies are a crucial input to tourism planning and decision‐making. This study assessed the social impacts of tourism in a rural region of Australia where tourism is an important sector of the economy. As well as providing data to aid regional tourism planning, this study identifies differences in personal and community‐wide impacts; advances understanding of the factors that influence residents' perceptions of tourism impacts; and assesses the degree to which tourism activity associated with protected areas contributes to the identified social impacts. Copyright © 2008 John Wiley & Sons, Ltd.     

Sociocultural Impacts of Tourism: A Case Study from Norway

This article examines residents' perceptions of sociocultural impacts in the North Cape community in Norway. Case study, as a qualitative methodology, was employed to gather the necessary data. Based on the in-depth interviews with 22 permanent residents of the North Cape community, 10 influential factors were empirically identified: source of income; quality of life; community structure; demonstration effect; crime and alcohol; acculturation; perspective; status and community pride; conflicts; and physical impact. Furthermore, in contrast to the existing theory, the current study suggests that both those who are, and who are not economically dependent on the tourism industry perceive tourism positively. Both long-term and short-term residents believe that tourism's benefits outweigh tourism's costs. No noteworthy differences are found across sociodemographic factors such as education and marital status with respect to the residents' perception. The almost overwhelmingly positive response of the residents can be attributed to the current stage of destination development cycle at the North Cape.     

Socio-cultural transformations through tourism: a comparison of residents' perspectives at two destinations in Kerala,India

Kerala, a state in Southwestern India, evolved into a prominent international tourism destination primarily by linking tourism experiences with nature. Although sufficient significance has been accorded to tourism as a development strategy in Kerala, tourism's contributions to the development processes and the sustainability of tourism activities remain unexplored. Though tourism impacts have been extensively studied, researchers have rarely compared socio-cultural transformations in destinations with and without a planned intervention in tourism. This paper compares residents' perceptions on socio-cultural impacts of tourism at Kumily and Kumarakom in Kerala. The article explores whether tourism activities in Kumily, with its planned intervention, are more sustainable than in Kumarakom, without any interventions. The conversion of ex-poachers into forest protectors and the involvement of the marginalized people in community-based ecotourism are a few among the many transformations that have occurred at Kumily while haphazard tourism development at Kumarakom gave rise to several socio-cultural challenges. Primary data were collected through residents' survey, and the findings indicate that Kumily with its planned intervention has a more sustainable tourism development pattern than Kumarakom.     

Rural Residents' Perceptions Toward Tourism Development: a Study from Iran

This paper focuses on the identification and explanation of rural residents' perceptions toward the impacts of tourism development and their grouping with respect to these attitudes. Data from 262 households are used in the empirical analysis. Because of emerging stages of tourism development in the study area, most residents expressed a quite strong support for tourism development, although some social and environmental concern was expressed. The results revealed that respondents most value economic objectives, but the community was not homogeneous in its views. Education, gender, age, income, employment and a high degree of community attachment were found to be the major factors affecting the attitudes of residents. Findings of this study indicate that local people value the tourism in ways consistent with the social exchange theory. Copyright © 2012 John Wiley & Sons, Ltd.     

Research Note: Addressing Tourism Public Policy Issues through Attitude Segmentation of Host Communities

Resident attitudes are important in identifying the impact of tourism within communities and in determining local policy, planning and management responses for the development of tourism. Additionally, tourism policies established are vital for the marketing of cities, regions and countries. This paper examines tourism public policy, with particular reference to the importance of addressing host community interests and involving host communities in public policy decision making. It outlines a segmentation study undertaken on New Zealand residents' views on tourism and how these segments can be applied to tourism policy making.     

Residents' Perceptions of Tourism Impacts on Island Destinations: A Comparative Analysis

This paper presents a comparative analysis of the resident's perception of tourisms impacts on two very successful major mature island destinations (Tenerife and Mallorca). To do so, we conducted a study based on the social exchange theory by using a scale that measures residents' perceptions of tourism's positive and negative impacts on the economy, culture, society and the environment. The results based on more than 1100 interviews show that similar opinions arise on both islands; however, significant differences in terms of the level of perception of the impacts in the two destinations have also been unveiled. Copyright © 2013 John Wiley & Sons, Ltd.     

Segmenting resident perceptions towards tourism — a cluster analysis with a multinomial logit model of a mountain community

This study investigates aspects of host perception for the formulation of strategic tourism policies. A community segmentation framework with cluster analysis and multinomial logit model was applied to data of a mountain community in northern Italy to reveal the heterogeneity of residents' perception. The results of this study reflect the overall opinions of the sample population and identify homogeneous opinion groups. Positive and negative perceptions about tourism in the region generate a division of residents in environmental supporters, development supporters, protectionist and ambivalent. This study identifies the effect of demographic variation on the clusters and on residents' attitudes towards tourism. Copyright © 2010 John Wiley & Sons, Ltd.     

Supporting the Principles of Sustainable Development in Tourism and Ecotourism: Government's Potential Role

This paper articulates the principles of sustainable development, sustainable tourism, and ecotourism, and their interrelationship, and explains the critical difference between growth and development, which are commonly confused. It discusses numerous activities during the course of the early 1990s, which arguably moved the government into a 'strong sustainability' mode, through its support of the principles of sustainable development, tourism, and ecotourism. The paper also briefly describes the reduction of government activities to support principles of sustainable development over the latter part of the decade, which moved the government to a weak sustainability mode. Supportive activities include integrated planning; cooperation and partnerships; public consultation; proactive research and education; environment protection and conservation; management of resources, impact and visitors; and green standards activities. The benefits for government support of principles of sustainability are briefly described.     

A Comparison of Residents' Perceptions in Two Cruise Ports in the Mediterranean Sea

This paper examines residents' perceptions of a wide set of externalities exerted by the development of cruise tourism. The research involved data collection in two ports located in the two largest Mediterranean islands, Sicily and Sardinia, during the summer peak of the cruise season 2011. These two cruise destinations are especially interesting as they are characterized by a distinct life cycle. The empirical findings show that the two groups of residents have statistically equal perceptions on cruise activity in their destination. A correspondence analysis shows that residents have an overall positive attitude on the development of cruise tourism with respect to social, cultural and economic impacts. Nevertheless, they also feel that cruise activity has a negative impact, especially on the environment. Heterogeneity in occupation is explicitly taken into account. These findings provide directions for local policy‐makers. Copyright © 2012 John Wiley & Sons, Ltd.     

Changes in Host Community Reactions to a Special Sporting Event

Special events are a popular component of tourism and economic development strategies for communities and regions in many parts of the world. Researchers continue to develop an understanding of the positive and negative aspects of the events, and to assess residents' support for these events and their views about impacts. The main objective of this paper is to assess residents' reactions over a one-year period to hosting a special sporting event. The analysis is based on three community surveys, one undertaken before the event, the next immediately following the event, and the final one six months later. The research found that support remained high over this period, though a decline in overall support was evident. Over time, views about changes to facilities and services in the community shifted and there were distinct differences in residents' opinions on the impacts of hosting the event. The paper concludes that longitudinal studies must include a time-frame that extends beyond the immediate post-event period and, further, that a comprehensive event hosting impact scale would be useful for research in this field.     

Should I stay or should I go? A survey analysis of neighborhood change and residential mobility concerns around new light rail stations in Charlotte,NC

In this article, we examine the effects of rail transit investments on residents' stated mobility intentions and perceptions of neighborhood changes using a survey analysis in Charlotte, North Carolina. We ask residents in neighborhoods along a new light rail line about their reasons for residing in their current neighborhood, thoughts about moving and the light rail's effect on their neighborhood. To control for city-wide housing market pressures, responses from one station-adjacent neighborhood are compared to responses from residents in a similar neighborhood elsewhere in the city while controlling for individual characteristics. Using a mixed-methods research approach, we find that while residents attribute some changes in their property values and rents to the light rail, it is only one of many factors affecting their neighborhood. Light rail also does not appear to affect residents' stated propensity to move out of these neighborhoods. Survey respondents' view of the light rail's effect on their neighborhood is also positive, on average. We find that the stated likelihood of moving is not related to the distance to the station nor to how frequently a resident uses the light rail. This article contributes to debates on transit-induced displacement and gentrification and provides context to neighborhood-scale quantitative analyses from residents' perspective.     

Power,social exchanges and tourism in Langkawi: rethinking resident perceptions

A study was undertaken among the residents on Langkawi Island, Malaysia to explore the utility of a combination of social exchange and power theories to explain residents' attitudes toward tourism and to examine how residents' evaluation of the impact of tourism influences their attitudes. In‐depth, semi‐structured interviews were conducted with 46 residents. The study concludes that the combination of social exchange and power theories is more useful than social exchange theory alone in understanding residents' attitudes concerning the impact of tourism. However, residents' general values, dependence on tourism, and ability and willingness to adapt moderate the influence of power on residents' evaluation of the impact of tourism. Copyright © 2002 John Wiley & Sons, Ltd.     

Island cruise tourism development: a resident's perspective in the context of Italy

Most studies that examine tourism impacts and community attitudes have been carried out from the perspective of the tourism sector as a whole, with very few papers focusing on specific types of tourism and/or analysing tourists' preferences for specific types of tourism segment. This paper discusses some pertinent issues in relation to cruise tourism development and community attitudes in a port of call cruise destination located in the island of Sicily (Southern Italy). Specifically, this study was carried out using a quota random sample of 1500 responses, which is representative of the population of Messina at 1% level. Findings show that residents express an overall positive attitude towards cruise tourism development even if it is not the most preferred when compared to other types of tourism (cultural tourism, sport tourism, and sun and sea tourism). Further, they highlight that significant differences based on socio-economic and demographic characteristics (age, gender, reliance on cruise-related employment, level of education, geographical proximity to tourist areas and port, length of residency and frequency of interaction with tourists) exist in residents' perceptions and attitudes towards cruise tourism development. Implications for policy-makers are discussed and suggestions for further research are given.     

Nature-Based Tourism and Poverty Alleviation: Impacts of Private Sector and Parastatal Enterprises In and Around Kruger National Park,South Africa

International programmes and national policies around the world have identified tourism as an appropriate mechanism for sustainable development, poverty alleviation and biodiversity conservation. To evaluate the impact of nature-based tourism on the poor, socio-economic assessments were undertaken at enterprises based within South African protected areas. Comparisons were made between local economic interventions reported by enterprises and neighbouring community member's perceptions of their initiatives. Socioeconomic impacts evaluated included employment, gender equality, procurement, corporate social responsibility, dependency on tourism and access to markets. The studies demonstrate that isolated efforts from individual tourism companies have little tangible impact on the majority of people living in highly populated rural communities but impacts are substantial for the few people who directly benefit. Implications of these findings for future socio-economic initiatives through tourism, and options to increase net benefits to the poor are explored.     

Attitudes towards transit-oriented development: Resident experiences and professional perspectives

Transit-oriented development (TOD) provides highly efficient access to transit facilities and, when implemented in concert with streetscape changes, improves neighborhood walkability. In some regions, TOD has generated controversy, seen as impinging on the local populations' preferences for single-family housing, as well as the desire of developers to build that category of housing. In New Jersey, however, there has been increased policy support for TOD. The question addressed here is how, if at all, TOD and TOD-proximate residents' perceptions of the benefits and shortcomings of TOD are perceived and addressed by professionals involved with TOD planning and development. A qualitative research approach was used, with focus groups with residents and structured interviews with professionals. A relatively well-fitting correspondence was found: There was broad agreement by residents and professionals on the value of transit and TOD for increased accessibility and walkability. Problems were identified with retail development and traffic problems; the latter expressed as a congestion problem by professionals but as a pedestrian safety problem by residents. This information provides useful insight for planners and developers seeking to deliver TOD designs that match the preferences of residents and potential residents, and for new avenues of research on how best to achieve this.     

Residents’ perceptions of tourism development – implications for small economies business: the case study of Ali Sadr,Iran

Ali Sadr Cave is the world's largest water cave and is a protected national heritage of Iran. This paper examines the residents’ perceptions of tourism development. In total, 250 residents of Ali Sadr village were interviewed. To improve the economic outcomes of the exchange between individuals from various cultural backgrounds, it is important to resolve the conflicts between residents and international tourists. In the management of tourism in the region, the local people who strongly support tourism development are not involved much. This paper concludes with recommendations for tourism managers to improve the economic outcomes of local people through tourism development.     

Small island urban tourism: a residents' perspective

The impacts of tourism have been given much consideration by scholars attempting to investigate the attitudes of the host population toward tourism. Such studies have been carried out in rural, coastal as well as in urban areas. However, most studies on urban tourism impacts have been conducted in the context of the developed world, whereas very little research has been carried out in the urban environment of Small Island Developing States. Using a sample size of 230 residents, this study contributes to the limited literature on urban tourism in islands by examining the residents' attitudes toward tourism in Port Louis, the capital city of the island of Mauritius. Findings suggest that while the positive impacts of tourism are well recognized by the residents, the latter are also concerned with some negative influence of tourism in Port Louis. Residents were found not to be homogeneous in their perceptions toward tourism. Employment in tourism was found to be an antecedent of attitudes. Gender and age were also found to be discriminators toward some tourism impact. Findings also revealed that residents were supportive of cultural tourism development. Implications for the management of the small island urban tourism are also discussed.     

Exploring quality of life perceptions in rural midwestern (USA) communities: an application of the core–periphery concept in a tourism development context

Tourism has increasingly become a preferred option for rural economic development. Like other economic opportunities, the purpose is to improve community viability and residents' quality of life. However, the impacts from tourism are sometimes negative and may lead to a decreased quality of life for residents. This empirical study investigates residents' quality of life using the core–periphery (CP) model. Periphery respondents reported a statistically higher overall quality of life, which is at odds with other research. Significant differences in quality of life scores and subsequent indicators highlight the usefulness of the CP model towards understanding tourism impacts to a rural destination. Copyright © 2010 John Wiley & Sons, Ltd.     

Local community perspectives towards dark tourism development: The case of Snowtown,South Australia

This paper critically examines the perspectives of a local community towards dark tourism development. Based on the infamous case of the Snowtown murders in South Australia, this preliminary study observes the local community's perception towards dark tourism development and adopted a qualitative methodology using observation and interview. The findings revealed that attitudes towards the development of dark tourism varied considerably depending on residents' length of immersion in the area. Whilst long-term residents were predominantly against the development of tourism involving Snowtown's recent dark past, others, particularly those that had moved to the area after the perpetrators of the Snowtown murders were caught (post-1999), were welcoming of the idea. The study posits that official tourism bodies in South Australia need to respond to the demand for dark tourism in Snowtown and provide the area with appropriate tourism infrastructure. However, due to the highly contrasting resident opinions towards dark tourism, it is also imperative that they consult the local community in future decision-making processes.