Challenging the ‘Million Zeros’: The Importance of Imagination for Business Ethics Education

A recent preoccupation in scholarly research is the capacity of firms in developing country industrial clusters to comply with international corporate social responsibility (CSR) policies and codes of conducts. This research is at an early stage and draws on several—often quite distinct—scholarly traditions. In this paper, we argue that future work in this area would benefit from a more explicit examination of the connection between cluster firms and human rights defined according to the 1948 Universal Declaration of Human Rights and subsequent covenants and treaties. We argue that cluster firms’ adoption of CSR policies, often indiscriminately imposed by global buyers, should be differentiated from firms’ actual human rights practices. Based on this distinction, we elaborate a typology of industrial clusters (low-road, window-dressing, rights-oriented) and identify a set of factors likely to influence their practice. Against this background, we discuss an agenda for future research and elaborate on the potential methodological intricacies related to research on the interface between industrial clusters and human rights.     

Revisiting the Satisfaction–Loyalty Relationship: Empirical Generalizations and Directions for Future Research

This extensive literature review highlights the state of the art regarding the relationship between customer satisfaction and loyalty, both attitudinal and behavioral. In particular, it brings to light several issues that should be carefully considered in analyzing the efficacy of customer satisfaction in explaining and predicting customer loyalty. In fact, for many years companies all around the world have heavily invested in customer satisfaction in the hope of increasing loyalty, and hence, consequently, profitability. But after having gone through a detailed analysis, it is clear that this link it is not as strong as it is believed to be and customer satisfaction is not enough to explain loyalty. In fact, the major findings of this review are captured in the form of a few empirical generalizations. We generalize that, while there is a positive relationship between customer satisfaction and loyalty, the variance explained by just satisfaction is rather small. Models that encompass other relevant variables as moderators, mediators, antecedent variables, or all three are better predictors of loyalty than just customer satisfaction. Further, the satisfaction–loyalty relationship has the potential to change over time. Similar weaker findings are uncovered and the study offers specific guidelines on who, when, and how much to satisfy. Finally, suggestions for future research to explore this domain are offered.     

Effects of Education and Intervention on Business Students’ Ethical Cognition: A Cross Sectional and Longitudinal Study

In this study, we present evidence on the changes inethical cognition of business students over afour-year period. We use the Principled Score(P-score) of the Defining Issues Test to measure thischange. Specifically, we first compare the P-scores ofstudents at the entry to, halfway through, and shortlyafter graduation from a business school to analyze theeffect size of education on ethical cognition.Secondly, for a sample of students in an electivebusiness ethics course, we compare P-scores at thebeginning, and at the end of the semester to analyzethe effect size of specific intervention course onethical cognition.Prior studies in liberal arts fields have reportedhigh effect sizes from four-year college education onethical cognition, while a few studies have reportedonly moderate gains for business students. Consistentwith the liberal arts studies, our results indicatestatistically significant gains, and high effect sizesfor business students as well. Similarly, priorstudies have reported moderate gains in the P-scorefrom intervention courses in various fields. Ourresults indicate only low to moderate effect sizes forbusiness students. Importantly, while the gain waslow, and statistically insignificant for femalestudents, it was moderate, and highly significant formale students. Implications for education and researchare discussed.     

Effect of Business Education on Women and Men Students’ Attitudes on Corporate Responsibility in Society

This article describes a survey among Finnish business students to find answers to the following questions: How do business students define a well-run company? What are their attitudes on the responsibilities of business in society? Do the attitudes of women students differ from those of men? What is the influence of business education on these attitudes? Our sample comprised 217 students pursuing a master’s degree in business studies at two Finnish universities. The results show that, as a whole, students valued the stakeholder model of the company more than the shareholder model. However, attitudes differed according to gender: women students were more in favor of the stakeholder model and placed more weight on corporate ethical, environmental, and societal responsibilities than their men counterparts – both at the beginning and at the end of their studies. Thus, no gender socialization effect of business school education could be observed in this sense. Business school education was found to shape women and men students’ attitudes in two ways. Firstly, valuation of the shareholder model increased and, secondly, the importance of equal-opportunity employment decreased in the course of education. This raises the question whether the educational context is creating an undesirable tendency among future business professionals. The results further suggest that the sociocultural context can make a difference in how corporate social responsibility is perceived. The article also discusses possible ways to influence the attitudes of business students.     

Business Schools and the Development of Responsible Leaders: A Proposition of Edgar Morin’s Transdisciplinarity

The subprime mortgage crisis which was caused to a large degree by questionable mortgage lending and securitization practices that were furthered by deregulatory policies devastated the economy, led to large scale unemployment, and caused the foreclosure of millions of homes. There is evidence that numerous mortgage companies, financial firms, rating agencies, and high-level professionals were involved in unethical and often fraudulent business practices leading to the most severe economic meltdown since the Great Depression. In spite of the great economic and social harm, there was a lack of criminal sanctions against those companies and individuals, who were involved in creating the crisis that reached even global dimensions. This article analyses the reasons for and the possible social impacts of the lack of criminal sanctions against those who crossed the line between unethical and criminal business practices.     

Business Executives’ Perceptions of Ethical Leadership and Its Development

This paper summarized the findings of a qualitative study that examines the perceptions of ethical leadership held by those who perceived themselves to be ethical leaders, and how life experiences shaped the values called upon when making ethical decisions. The experiences of 28 business executives were shared with the researcher, beginning with the recollection of a critical incident that detailed an ethical issue with which each executive had been involved. With the critical incident in mind, each executive told the personal story that explained the development of the values he or she called upon when resolving the ethical issue described. The stories were analyzed through the use of constant comparison, which resulted in the development of two models: (1) a framework for ethical leadership illuminating valued aspects of ethical leaderships and the value perspectives called upon when making ethical decisions, and (2) a model explaining how the executives’ ethical frameworks developed. The paper concludes with a brief discussion on virtue ethics, experiential learning, and human resource development.     

Discussion of “A Theoretical Framework of Professional Accountants’ Identity Formation and Directions for Future Research”

Many researchers believe the tremendous industrial development over the past two centuries is unsustainable because it has led to unintended ecological deterioration. Despite the ever-growing attention sustainable supply-chain management (SSCM) has received, most SSCM research and models look at the consequences, rather than the antecedents or motives of such responsible practices. The few studies that explore corporate motives have remained largely qualitative, and large-scale empirical analyses are scarce. Drawing on multiple theories and combining supply-chain and business ethics literature, we purport that instrumental, relational, and moral motives are behind a firm’s engagement in SSCM practices. Specifically, we examine the links between corporate motives, SSCM practices, and firm performance. Using a sample of 259 supply-chain firms in Germany, we empirically test five hypothesized relationships. Our results reveal that relational and moral motives are key drivers, and that firms exhibiting high levels of moral obligations tend to outperform those primarily driven by amoral considerations. Findings of this study contribute to multiple literatures espousing sustainability management and can help policy makers, stakeholder groups, and scholars develop more robust strategies for encouraging firms to practice SSCM.     

CYTS'Efforts for Asian Education——Successful Undertaking OF the Meeting of Initiators for Education Forum for Asia

Early December 2003, Fangfei Garden of Diaoyutai State Guesthouse was overwhelmed by a group of sagacious former leaders of Asian countries and elites of the region. Meeting of Initiators for Education Forum for Asia was held in this former royal garden from December 4th to 6th. Seven distinguished initiators including-Mr. Fidel V. Ramos - Former President of the Republic of Philippines, Mr. .Lee Soo Sung. Former Prime Minister of Republic of Korea, Mrs. Jenny Shipley - Former Prime     

CYTS' Efforts for Asian Education——Successful Undertaking OF the Meeting of Initiaors for Education Forum for Asia

Early December 2003, Fangfei Garden of Diaoyutai State Guesthouse was overwhelmed by a group of sagacious former leaders of Asian countries and elites of the region. Meeting of Initiators for Education Forum for Asia was held in this former royal garden from December 4th to 6th. Seven distinguished initiators including-Mr. Fidel V. Ramos-Former President of the Republic of Philippines, Mr. Lee Soo Sung. Former Prime Minister of Republic of Korea, Mrs. Jenny Shipley-Former Prime Minister of New Zealand, Mr. Kirti Nidhi Bista-Former Prime Minister of the Kingdom of Nepal, and Mr. Vitor Ng-Chairman of Macao Foundation gathered there to negotiate and draft the blueprint for integration     

Business Ethics and Karl Marx’s Theory of Capital – Reflections on Making Use of Capital for Developing China’s Socialist Market Economy

Making use of capital to develop China’s socialist market economy requires China not only to fully recognize the tendency of capital civilization but also to realize its intrinsic limitations and to seek conditions and a path for overcoming contradictions in the mode of capitalist production. Karl Marx’s theory of capital provides us with a key to understanding and dealing properly with problems of capital. At the same time we should also pay heed to Western research on, experience with, and lessons from capitalist economies developed over the past four centuries summarized in the field of “business ethics”.     

CYTS＇Efforts for Asian Education——Successful Undertaking OF the Meeting of Initiators for Education Forum for Asia

Early December 2003, Fangfei Garden of Diaoyutai State Guesthouse was overwhelmed by a group of sagacious former leaders of Asian countries and elites of the region. Meeting of Initiators for Education Forum for Asia was held in this former royal garden from December 4th to 6th. Seven distinguished initiators including- Mr. Fidel V. Ramos - Former President of the Republic of Philippines,     

‘The Aesthetic’ and Its Relationship to Business Ethics: Philosophical Underpinnings and Implications for Future Research

The article clarifies the way in which ‘the aesthetic’ is conceptualised in relation to business ethics in order to assess its potential to inform theory building and developmental practices within the business ethics field. A systematic review of relevant literature is undertaken which identifies three ontologically based accounts of the relationship between the aesthetic and business ethics: ‘positive’ ones (in which ‘the good is equated with ‘the beautiful’), ‘negative’ accounts (in which aesthetic craving is seen to foster ethical malfeasance) and ‘Postmodern’ renderings (in which the aesthetic and the ethical are seen to be ideologically informed). Five epistemologically based approaches are also made explicit: those in which the aesthetic is thought to develop enhanced perceptual discernment, those in which the aesthetic catalyses emotional sensitivity, those in which the aesthetic contributes to imaginative capacity, those in which the aesthetic prompts integrative apprehension and those in which the aesthetic is seen to foster critical reflexivity. The review reveals two key findings: firstly, the dearth of empirically based research to substantiate claims made about the aesthetic’s ability to foster ethical capabilities, which leads to proposals for further research; secondly, the analysis indicates the significance of critical reflexivity both in resolving the apparent dichotomy between ontologically based perspectives asserting the aesthetic’s ability to lead to ethically sound or egregious behaviour, and in underpinning the capacities of perceptual discernment, emotional connectivity, imagination and integrative apprehension which epistemologically based approaches assert the aesthetic can foster.     

Globalization and the ‘confidence game’

We show that governments in developing countries have an incentive to play the “confidence game” — wherein the need to win the confidence of the international capital market ‘can actually prevent a country from following otherwise sensible policies and force it to follow policies that it would normally consider perverse’. This incentive arises because of a combination of a ‘conformity bias’ and ‘good news bias’ in governmental decision making in an open economy, which results in inefficient outcomes which increases rather than decreases the threat of devaluation. While institutions that encourage greater transparency and the public revelation of information, may often mitigate this inefficiency, on some occasions increased transparency may even exacerbate the inefficiency.     

Europe – Quo Vadis? Reflections on the Future Institutional Framework of the European Union

With twelve new members the decision making in the European Union via intergovernmental cooperation will become ineffective. The EU is at the Cross Roads. In order to avoid a Stagno‐Europe the EU has a choice: Either it looks for the very essentials in the common institutional framework and adjusts it accordingly or the member states agree in ceding national sovereignty to the European level. This, however, requires that the democratic deficit at the EU level is reduced. The Treaty of Nice has failed to solve these issues. The paper elaborates in detail the non‐essentials and the essentials of European integration and discusses the basics of an approach to a constitution‐like arrangement for Europe.     

The Ethical Rational of Business for the Poor – Integrating the Concepts Bottom of the Pyramid,Sustainable Development,and Corporate Citizenship

The first United Nations Millennium Development Goal calls for a distinct reduction of worldwide poverty. It is now widely accepted that the private sector is a crucial partner in achieving this ambitious target. Building on this insight, the ‹Bottom of the Pyramid’ concept provides a framework that highlights the untapped opportunities with the ‹poorest of the poor’, while at the same time acknowledging the abilities and resources of private enterprises for poverty alleviation. This article connects the idea of business with the poor to sustainable development and especially to the notions of inter- and intragenerational justice. These principles of justice can be linked with the ‹Bottom of the Pyramid’ approach directly through the Rawlsian principles to foster holistic thinking. On this basis, the article offers a normative-ethical reasoning of corporations’ possible responsibilities for the poorest of the poor. Today’s state of worldwide inequalities is likely to generate future tensions between the privileged western world and the uncounted mass of poor (let alone the ethical dubiousness of this status). However, it is at the same time problematic if not even impossible to improve the situation of the poor by simply copying the resource intensive western way of living to the ‹Bottom of the Pyramid’ due to the limited carrying capacity of the earth. After highlighting possible moral dilemmas which may occur through such a potential trade off, this article concludes with an outlook on how the concepts ‹Bottom of the Pyramid’ and sustainable development could be combined.     

Service Sector Development in the Netherlands: A Vision of the Post-Industrial Future?

With the decline in manufacturing employment the term ‘post- industrial society’, although not exactly entering the everyday vernacular, is one that is increasingly used widely to describe economically developed nations such as The Netherlands. This article looks at the framework for the post-industrial society developed by the American social theorist Daniel Bell and applies it to service sector developments in The Netherlands, with a particular concentration on the public sector. It is found that service sector developments in The Netherlands may not be in accord with Bell's vision of our post-industrial future.