Anatomy of tourism crisis: explaining the effects on tourism of the UK foot and mouth disease epidemics of 1967–68 and 2001 with special reference to media portrayal

This paper studies the UK foot and mouth disease (FMD) epidemics of 1967–68 and 2001. It briefly analyses the characteristics of each outbreak of disease and the contrasts between them. The paper then assesses the effects on the UK tourism industry from both outbreaks and also focuses on the role of the media in its portrayal of the effects. Data are gleaned from secondary sources such as BBC archives of radio and television programmes, other media such as key newspapers, as well as specialist journals and government reports. The study concludes that the 1967–68 outbreak had only a limited actual effect on tourism (and an even more limited effect as perceived in the media), whereas the 2001 epidemic had a much larger effect — actual and as perceived in the media. It is suggested that there are many explanations for the differences, including the time of the year of the outbreaks, the spatial spread of the disease, the amount of countryside that was deemed to have restricted access and the growth in supply of rural tourism operators. The changed character of news reporting itself created some different effects — the media role in the 2001 crisis was not entirely passive. Indeed, the paper finally stresses that the role of the media is crucial in tackling any future such crisis — the media can be harnessed as a key element of tourism contingency planning. In this respect there is, indeed, much similarity between the 2001 FMD crisis and other current crises worldwide. Copyright © 2004 John Wiley & Sons, Ltd.     

The RAE‐ification of tourism research in the UK

Whereas those working on the inside of tourism generally feel that tourism research is making good progress, the 2001 Research Assessment Exercise (RAE) in the UK offered an outsiders' assessment of UK tourism research that was less benign. This paper examines the results and consequences of the RAE based on an examination of the submissions made by UK higher education institutions. It describes the position of tourism in the RAE and focuses on three key issues—structure, outcomes and visibility. It invokes Kuhnian and Foucauldian perspectives to foreground hidden consequences of the RAE (termed RAE‐ification by the author) that threaten the development of UK tourism research. The article concludes that tourism research, finding itself on the periphery of UK research, faces similar problems to those faced by peripheral tourism regions. Copyright © 2003 John Wiley & Sons, Ltd.     

An Exploratory Examination of Serious Surfers: Implications for the Surf Tourism Industry

Surf tourism is a multibillion dollar industry expected to continue expanding. Despite such economic significance, the surf tourism literature has gaps related to surf tourism segments. In response, this study applied the serious leisure framework to profile serious surfers and contrast their sociodemographic composition and travel behaviors. Although more serious surfers are more avid travelers in the quest for the perfect wave as compared with less serious surfers, preference for local attractions and conveniences did not vary between groups. In addition to contributing the scholarship of serious leisure and surf tourism, this study provides insights for the surf tourism industry. Copyright © 2015 John Wiley & Sons, Ltd.     

Tourism in the Middle East: Conflicts,Crises and Economic Diversification,Some Critical Issues

This paper briefly examines tourism activity over a 60‐year period in the UNWTO Middle East region together with Israel and Iran. The region has been subject to political turmoil over that period, and its tourist arrivals have not fully capitalized on the potential that the region holds. The region has a wealth of heritage, a climate conducive to tourism and a range of leisure resources that should provide a comparative and competitive advantage to its tourism industry. This paper examines the vulnerability of tourism in the region as countries try to diversify their economies away from energy dependence. Copyright © 2012 John Wiley & Sons, Ltd.     

Rural tourism in Spain

The paper describes the rapid recent growth in rural tourism facilities in Spain and attempts to account for the regional variations that exist. The range of activities involved in rural tourism is described and a significant trend towards the development of ‘active’ leisure pursuits in rural areas is identified. This clearly implies a major change in the use of the countryside, albeit in specific locations, but therefore calls into question the assertion of some scholars that rural restructuring is not a feature of contemporary Spain. In assessing the wider impact of rural tourism policies as part of overall rural development, however, it is clear that the main beneficiaries are not necessarily local residents. Copyright © 2004 John Wiley & Sons, Ltd.     

Have the major forces driving leisure airline traffic changed?

Here, we examine the major forces that are driving leisure airline traffic to assess whether these have changed in recent years. Initially this is undertaken by considering global patterns of airline and tourism demand and then by a more detailed investigation of the UK situation. The research indicates that airline demand is becoming less sensitive to income changes and also that the share of income spent on air travel is not showing much growth. Both of these suggest that airline demand may be becoming more mature, with growth being increasingly driven by price reductions rather than income changes. Moreover, evidence from the UK shows that changing customer preferences, and subsequent industry developments to accommodate these, appear to be having a significant impact on the demand for different types of leisure air trips.     

Promoting green tourism: the future of environmental awards

Awards and labels can help consumers choose more environmentally benign tourism products and encourage more attention to the environment by producers. As in other areas, however, there is an increasing clutter of environmental awards and labels in tourism. Concerns exist about the value and appropriateness of some claims associated with these. This paper reviews and assesses environmental awards in tourism and recreation using comparative analysis. Sixteen awards relating to manufacturing, forestry, tourist attractions and tourism companies are appraised under the classifications of focus, criteria, certification system and results. Having identified the strengths and weaknesses of different approaches it is concluded that the time is ripe to rationalise awards and labels in the tourism industry and that an environmental management systems approach provides a flexible template to fulfil such a need and drive the agenda of environmental improvements in the industry. Copyright © 2001 John Wiley & Sons, Ltd.     

Tourism occupations and education: an exploration study

This article contributes to the literature on the relationship between the tourism industry and vocational tourism education. It reports on an exploratory study of the work of a sample of tourism professionals and their education. The study attempts to classify tourism occupations by modifying an established scheme used in general administration. The study sought to find commonality within the diverse occupations and to go on to relate that to tourism education. The study found that the majority of the sample of 153 contained a common set of 24 activities. In educational terms, marketing, recreation and leisure and finance dominated as relevant subjects to study for tourism occupations. Copyright © 2002 John Wiley & Sons, Ltd.     

Adventure Sports and Tourism in the French Mountains: Dynamics of Change and Challenges for Sustainable Development

Despite their historical links, there have always been profound contradictions in the relationship between sport and tourism in France and Europe in terms of behaviour and development models. The end of the 1980s and the beginning of the 1990s marked a certain narrowing of this divide, with a gradual blurring of the boundaries between tourism and sport, and an increasing hybridisation of activities and reference models. This change was due on the one hand to the increasing demand for 'active tourism', breaking with the cultural and geographical conformism of conventional holidays and trips, and on the other hand to the appearance of 'leisure sports' held in new esteem following the development of a whole range of new or revived activities (climbing, mountain biking, canyoning, parascending, rafting, hydrospeed), which no longer resisted 'touristification.' In this process, the crisis which affected winter sports in France during the second half of the 1980s played a far from negligible role by stimulating a systematic search for diversification in the supply of tourism 'products', with respect both to seasonal aspects and to the target clientele and activities. Thus, while a crisis was shaking the foundations, the renewal in the supply of leisure sports was contributing to a revival of mountain tourism, particularly in the summer. The result of this upheaval was that leisure sports, which until then had been largely marginal to tourism, were placed at the very centre of the touristic system.     

Conflicts over Space for Marine Leisure: A Case Study of Recreational Boating in Japan

As an island nation with long coastlines and many islands, Japan has abundant resources for marine tourism and leisure. However, coastal resorts and marine leisure are less prominent than might be expected. The main reason lies in the many conflicts surrounding access to the sea and its resources. Industrial and urban development along the coastlines and a strong fishing industry combined with traditional property rights compete with coastal tourism and marine leisure for the use of coast and sea. This paper discusses the roots of conflicts between marine tourism and leisure, and other economic activities or environmental issues, as well as conflicts between different types of coastal tourism and marine leisure. To this end, it uses recreational boating and connected activities like fishing and diving to examine the issue. It was found the situation in Japan is characterised by a dense web of rights, regulations, customs and power dynamics which has impeded the establishment of marine leisure as a recreational activity. Marine leisure has, however, developed some distinct features, and many compromises have been found on a piecemeal and local basis. Such compromises may be the only way not to divide fluid space, but share it.     

Reassessing employer expectations of graduates in UK travel services

This article sets out to ascertain travel and tourism industries employers' views on degrees. Research of this kind and on this scale has not previously been carried out and a large scale survey of industry views was conducted with key issues identified and discussed. These cover topics such as the employment of graduates within the UK travel services industry, views on their contribution and appropriateness, the types of skills that such degrees provide, salary scales and graduate training schemes. Current government policy on widening participation in higher education (HE) and its impact on industry skills is also evaluated. The issue of the provision of tourism curricula and their content has at the beginning of 2007 once again been pushed centre stage. This is as a result of the increasing scrutiny of the Sector Skills organisation People 1st and the launch of the government's new vocational diplomas in 2008. The findings in this article are pertinent for government bodies and educators alike and have previously been shared with the Sector Skills organisation and Department of Culture, Media and Sport (DCMS) in addressing HE in tourism. Copyright © 2008 John Wiley & Sons, Ltd.     

Attitudes in the Danish tourism industry to the roles of business and government in sustainable tourism

The introduction of more sustainable forms of tourism in a country is likely to be the result of a combination of government regulations and other interventions and businesses making their own decisions in response to the market. This paper examines attitudes among senior managers in the Danish tourism industry to where prime responsibility lies for promoting sustainable tourism practices. The opinions of these senior industry managers are also reported on incentives and obstacles to the adoption of sustainable tourism practices, on external assistance that may encourage the introduction of these practices, and whether there should be more government regulations to encourage their adoption. Industry attitudes in Denmark to these issues are of particular interest because of the relative prominence of environmental issues in the country. Copyright © 2001 John Wiley & Sons, Ltd.     

Tourism and economic regeneration: the role of skills development

An increasing number of local economic development agencies in the UK are turning to tourism as a means of urban regeneration and employment creation. Although initiatives vary, there is a nationally inspired emphasis on the development of employee skills as a core element of many regeneration strategies. This paper reports the findings of a qualitative study of the demand for and utilisation of skills by tourism firms in East London, an area that is the recipient of substantial urban aid funding, a proportion of which has an overt focus on skills enhancement designed to develop the tourism sector. It then examines the processes of skills supply within the locality. The paper concludes by identifying the key issues likely to be important if regeneration programmes are to be effective. Copyright © 2001 John Wiley & Sons, Ltd.     

Motivations and Use Context in Mobile Tourism Shopping: Applying Contingency and Task–Technology Fit Theories

Mobile tourism shopping is an emerging market, but there is little theoretically based research on the topic. This study investigates the impact of motivations (value, enjoyment, time saving and mobility) on consumer satisfaction by applying contingency and task–technology fit theories in the mobile tourism shopping context. The results show that value and enjoyment have significant effects on satisfaction. Use context is found to have a full mediating role between time saving and satisfaction as well as between mobility and satisfaction. This study offers theoretical and practical contributions to the tourism literature and mobile tourism industry. Copyright © 2013 John Wiley & Sons, Ltd.     

Understanding urban tourism: London in the early 1990s

Using London as an example this paper demonstrates that the idea of tourism as ‘pleasure and recreation’ is wholly inadequate for an understanding of the published evidence on tourism in major cities. In the UK this results directly from the definition adopted by the main statistical sources such that tourists become travellers, irrespective of purpose, who stay overnight at their destination. In so doing the paper highlights two areas for future research, the growing trend in short‐distance tourism and the increasing importance of visiting friends and relatives. Copyright © 2001 John Wiley & Sons, Ltd.     

Beyond the Work‐to‐Leisure Conflict: A High Road through Social Support for Tourism Employees

The purpose of this study was to test the direct and moderating effects of job strain variables on the Job Demand–Control–Support model. A total of 422 tourism employees completed a questionnaire. Hierarchical and moderated regression models were employed to test the proposed relationships between job strain variables and work‐to‐leisure conflict. Results indicated that job demands had a positive relationship with work‐to‐leisure conflict, whereas the schedule flexibility and the time‐off flexibility were negatively related to work‐to‐leisure conflict. Results also found that supervisor support could moderate the influence of tourism employees' job demands on work‐to‐leisure conflict. Implications of stress management and job design for human resource department are discussed. Copyright © 2013 John Wiley & Sons, Ltd.     

Seal Management in Scotland: Tourist Perceptions and the Possible Impacts on the Scottish Tourism Industry

Fisheries organisations in Scotland have repeatedly called for culls of common and grey seals, despite their conservation status and no supporting scientific evidence. This current study investigated the opinion of tourists in West Scotland as to whether seal populations should be reduced to manage their increasing numbers. The study also looks at whether such a cull would influence tourist behaviour. In total 735 interviews were conducted. There were regional differences in levels of opinion but, on average, 60% of respondents believed that seals should not be regulated and 17% stated that the instigation of a cull would affect their decision to visit Scotland on holiday. In the Highlands of Scotland alone this could represent over £100 million in lost tourism income. A boycott by tourists to the Highlands, as the result of introducing seal culls, could equate to a financial loss equivalent to a third of the total value of Scottish fisheries. Tourism is Scotland's main industry and is particularly important for the economy of rural areas. Any further proposals for seal culls should seriously consider the negative and indirect impacts these culls could have, such as reductions in tourist numbers and tourism income to a region.     

The Singapore Gold Circle: Perceptions of local customers of travel agencies

The Singapore Tourism Board has created an ambitious service quality programme, the Singapore Gold Circle (SGC), for the local tourism industry. To date, the Board has made the programme available to the retail, travel agent and tour operator, and spa sectors. This study looks at the SGC to determine, from a travel consumer perspective and with a focus on the travel agency sector, the value and effectiveness of the programme. In addition to the value of the findings to the local tourism community, if successful, such a programme may serve as a blueprint for other national tourism organisations or regional associations seeking to raise the quality of their product. Copyright © 2002 John Wiley & Sons, Ltd.     

Conceptualising tourism transport: inequality and externality issues

This paper raises several conceptual questions concerning the actual and symbolic representations of inequality and differentiation expressed in leisure and tourism mobility which have significance for members of host communities visited, transport and land-use planning in host areas, tourists and the tourism industry. Within this framework, the paper explores two sets of conceptual issues which are positioned at the interface of transport and tourism. First, transport has the potential to act as a gatekeeper to culture contact, constraining or encouraging host–tourist interaction. Second, the role of tourist mobility at a local level can be critical for issues of inequality and externality effects. The substantial tourism impacts literature has only occasionally addressed social dimensions of leisure transport's external costs, and the transport geography literature has rarely acknowledged the differentiation of tourists and non-tourists competing for transport and transport space. It is concluded that transport and land-use planners need to recognise and respond to tourism's externalities and their implications for inequality and sustainability issues.     

Travel stimulated by international students in Australia

The international student (IS) market in Australia has been a growing export economy. Because of the traditional definition of tourism being that of ‘a leisure activity outside a usual work scope area for a period of less than a year’, tourism research on IS has been minimal. This research investigates the tourism demand stimulated by IS in Australia. Besides tourism statistics, the research involved 23 IS in focus groups who provided responses of their tourism activities while in Australia. The research illustrates that such IS are significant contributors to tourism by visiting places of interest, purchasing souvenirs, casual work in hospitality and visits by friends and relatives. Copyright © 2006 John Wiley & Sons, Ltd.