Tourism,Trams and Local Government Policy-making in Christchurch,New Zealand

This paper examines the role of local government and the nature of the policy-making process in urban tourism through a detailed analysis of the development of the Christchurch tourist tramway. The basic issues addressed are why and how a tourist tramway was developed in Christchurch and what was the development and policy process. A detailed chronology of events is established through the analysis of archival material, newspaper accounts and interviews with key personnel. The analysis and interpretation centres on understanding what was driving the tramway development process. Emphasis is given to identifying key factors and events, the tourism arguments used, and the interests of the different parties involved. The process is shown to be ad hoc and incremental, with the development of the tramway being part of broader urban processes and policies. Tourism is frequently used to rationalise other interests, notably a desire amongst enthusiasts to see trams running once more on the city's streets. In many respects, the Christchurch case reflects broader issues elsewhere.     

E-business in the New Zealand Tourism Industry: An Examination of Implementation and Usage

This article presents the findings of a web-based survey examining the extent of e-business uptake in the New Zealand tourism industry. It provides a snapshot of both the implementation and usage of e-business. The survey extends the earlier research on New Zealand e-business by Clark et al. (2001) and Deloitte Touche Tohmatsu (2000), focusing specifically on tourism. This study shows that the tourism industry is committed to the establishment of e-business, and recognises the competitive advantages of this. It also appears to be adopting e-business more quickly than other industries, reflecting the industry’s service and information bases. While this sounds positive, concern must be expressed at the superficial level of implementation of e-business, particularly from SMEs which constitute a large portion of the economy. The New Zealand tourism industry respondents seem to be basic users of the technology, rather than ‘champions’ of e-business. Unless the simple adoption of ICT can be developed into a sustained and dynamic acceptance of e-business, the New Zealand tourism industry risks missing the opportunities provided by the global marketplace, and thus, becoming increasingly marginalised.     

Adventure Sports and Tourism in the French Mountains: Dynamics of Change and Challenges for Sustainable Development

Despite their historical links, there have always been profound contradictions in the relationship between sport and tourism in France and Europe in terms of behaviour and development models. The end of the 1980s and the beginning of the 1990s marked a certain narrowing of this divide, with a gradual blurring of the boundaries between tourism and sport, and an increasing hybridisation of activities and reference models. This change was due on the one hand to the increasing demand for 'active tourism', breaking with the cultural and geographical conformism of conventional holidays and trips, and on the other hand to the appearance of 'leisure sports' held in new esteem following the development of a whole range of new or revived activities (climbing, mountain biking, canyoning, parascending, rafting, hydrospeed), which no longer resisted 'touristification.' In this process, the crisis which affected winter sports in France during the second half of the 1980s played a far from negligible role by stimulating a systematic search for diversification in the supply of tourism 'products', with respect both to seasonal aspects and to the target clientele and activities. Thus, while a crisis was shaking the foundations, the renewal in the supply of leisure sports was contributing to a revival of mountain tourism, particularly in the summer. The result of this upheaval was that leisure sports, which until then had been largely marginal to tourism, were placed at the very centre of the touristic system.     

Coping with Crowding: Tourist Displacement in the New Zealand Backcountry

The displacement phenomenon in outdoor recreation has increased in importance in recent years. It is one of a number of cognitive and behavioural coping mechanisms that are being employed by recreationists in the New Zealand backcountry. Displacement may be divided into intra-site and inter-site displacement, and further segmented into spatial and temporal displacement. This paper, utilising data collected at 22 sites within the New Zealand backcountry, explores the extent to which displacement is occurring in our natural areas. It evaluates displacement at the key Department of Conservation tracks, namely, the Great Walks and investigates other cognitive and behavioural coping strategies that are being employed at these sites. Furthermore, management strategies that may be used to mitigate crowding and displacement are identified.     

Public/stakeholder perceptions of airline alliances: The New Zealand experience

The recent proposed alliance between Air New Zealand and Qantas is examined in the context of public opinion within New Zealand. Overall, public support for the alliance was lacking, and several reasons for this are discussed. More than half of respondents were not in favour of the Government of New Zealand having majority ownership in Air New Zealand. In this case, however, the New Zealand public act as both consumers and stakeholders. Thus, the proposed alliance raises issue of national interest as well as consumption-based considerations.     

Tourism and Afro-Antillean Identity in Panama

Throughout its history as a nation, Panama has emphasised its Spanish roots. Having become a postcolonial state, Panama now exploits its multiculturalism for the purpose of attracting tourists. In this context, Afro-Antilleans in the Archipelago of Bocas del Toro – historically marginalised and considered temporary migrants – are developing gendered and racialised identities for tourist consumption, in response to the state's tourism promotion and in pursuit of a complex cultural politics. Tourism provides an occasion for Afro-Antilleans to reposition themselves within the Panamanian nation, vis-à-vis the state and other ethnic groups. ‘Panamanian’ Afro-Antillean identities are also transnational, African and Caribbean; these constructions of difference in the touristic context are inevitably contradictory, at once national and diasporic. This paper explores these complexities and their complex origins: nationalism, regional and trans-Atlantic migration, and tourism. It concludes that so-called globalisation, in this setting, results in a proliferation of conflicting differences rather than in homogenisation.     

The Dynamics of Regional Tourism Organisations in New South Wales,Australia: History,Structures and Operations

The establishment of regional tourist organisations (RTOs) has been a popular reaction from many governments worldwide as an attempt, among other things, to coordinate tourism planning, development, marketing and promotion among and within local areas. However, there is much confusion and conjecture over the structures and operations of such organisations and subsequently, their relationships with other tourist organisations and the wider organisational environment. This paper examines historical, structural, political and behavioural forces influencing the establishment and operations of RTOs in New South Wales, Australia. Many RTOs are struggling to survive, and support for them, especially at the local level, is not universal. Significant barriers to the successful operations of RTOs are identified. In light of the study's findings, Pearce's (1992) conceptual framework for the interorganisational analysis of tourist organisations is not considered to be particularly useful to studies of Australian tourist organisations generally, and of interorganisational relations specifically. Avenues for further research are identified.     

Scoping the Extent of Tourist Road Safety: Motor Vehicle Transport Accidents in New Zealand 1982-1996

There is a growing interest in tourism safety within the travel medicine and safety management literature. From this body of research, motor vehicle traffic accidents (MVTA) are identified as a leading cause of tourist morbidity and mortality. There is, however, a dearth of tourist road safety literature where the tourism context is taken into account. This paper examines the extent of overseas visitor MVTA in New Zealand, based on data collected by the New Zealand Health Information Service for the 15-year period 1982–1996. Some 1604 MVTA cases were recorded in the NZHIS database for non-New Zealand residents, representing 27.4% of all non-resident injuries resulting in hospitalisation during the period of the study. The majority of these incidents involved collisions between vehicles, with 1121 (70% of MVTA cases) involving a car. Highest counts of MVTA were found for males and females in the 20–39 years age range. Largest proportions of MVTA were observed for the Auckland, Otago and Southland regions, although highest incidence rates (based on visitor numbers in each region for the year 1995/6) were found for the Taranaki, Northland, Marlborough, Hawkes Bay and Southland regions. The paper discusses possible reasons for patterns and trends in the MVTA data, drawing on comparisons with existing international studies from the travel medicine and safety management literature.     

Lao Tourism and Poverty Alleviation: Community-Based Tourism and the Private Sector

Tourism as a tool for development was first mooted in the 1970s. Recently, focus has been on the role of ecotourism, pro-poor tourism and community-based tourism (CBT). This has been so in Lao People's Democratic Republic, where international tourism is a vital source of foreign exchange and employment and an important feature of the government's poverty-alleviation strategy. The Asian Development Bank (ADB) finances many infrastructural projects facilitating tourist movement in the Lower Mekong Basin, and with the Lao Government and the Netherlands Development Agency (SNV) is a key player in donor-assisted, community-based tourism (DACBT). The development of DACBT in Lao PDR is discussed in some detail, especially the Nam Ha Ecotourism Project, and is compared briefly with the role of the private sector in tourism development in Southern Lao PDR. It is concluded that while DACBT projects can indeed alleviate poverty and develop financial and cultural capital, private sector tourism enterprises also have an important role in poverty alleviation, and it should not be assumed that DACBT is the only – or necessarily the most efficient – form of pro-poor tourism.     

Tourism and Post-Disciplinary Enquiry

In recent times there has been discussion about whether studies of tourism are variously a disciplinary, multi-disciplinary or inter-disciplinary pursuit and how these relate to the institutional landscapes and practices of higher education. For some academics, these discourses are somewhat arid, but we would contend they are vital as they serve to set the epistemological terms of references for tourism scholars and play a not insignificant role in orchestrating knowledge production about tourism. This paper revisits some of these concerns relating to disciplinarity, and it suggests that disciplines as we understand them today are an artefact of previous academic divisions of labour which still dominate current institutional regulatory regimes. The purpose of the paper is to suggest that tourism studies would benefit greatly from a post-disciplinary outlook, i.e. a direction ‘beyond disciplines’ which is more problem-focused, based on more flexible modes of knowledge production, plurality, synthesis and synergy. Three possible approaches to the post-disciplinary study of tourism are identified by drawing on lessons from studies of political economy. While post-disciplinary studies of tourism have considerable potential to further our understanding of several major contemporary research themes, their introduction may be frustrated by the tourism academy and frameworks of academic governance.     

Ethnicity and Tourism Entrepreneurship in Java and Bali

Ethnicity permeates many aspects of tourism in the multi-ethnic nation of Indonesia. A great deal of tourism development in Java and Bali has been supported by global capital and this has facilitated the growth of enclaves. Despite the dominance of transnational corporations a lot of entrepreneurial activity in tourism is conducted by domestic entrepreneurs. The Chinese of South-east Asia are the subject of an increasing number of research papers, but this coverage tends to overshadow the entrepreneurial activities of other ethnic groups in the region. Attention is paid to Chinese ethnicity and entrepreneurship in this paper, especially in relation to other ethnic groups. Indonesian entrepreneurs are involved in many different kinds of tourism concerns ranging from the Jakarta conglomerates to medium-sized firms and small-scale operations. A clear line cannot always be drawn between the Jakarta conglomerates and transnational capital. There is also a substantial informal sector, often financed by Chinese capital, but operated by indigenous labour. Doing business with compatriots helps to reduce risk, especially when supply lines are extended. Anthropological and sociological theories of ethnicity enable us to examine the maintenance and extension of ethnic boundaries, and the processes by which networks include outsiders.     

交通对旅游的影响及发展对策

交通是旅游业发展的必要条件,但我国的旅游交通由于各地区公路等级差距大、基础设施滞后、服务质量有待提高、旅游交通发展与环境保护矛盾等问题,存在交通对旅游发展的影响和制约,为此提出科学规划旅游交通,改善交通基础设施,提高交通服务质量,推进交通营运管理现代化和加强各交通部门间协作等对策。     

Tourism Policy,Tourism Organisations and Change Management in Alpine Regions and Destinations: A European Perspective

Tourism is of great economic importance and significance for the European East Alpine regions. But to an increasing degree, low productivity resulting from the small-business structure of the Alpine region weakens the economic and social leadership of tourism. In the last few decades overcoming these difficulties often included substantial supporting of institutionalised tourism organisations by tourism policy, with the intention to bundle forces and to achieve growing global competition. Change in international tourist markets demands the pursuance of completely new strategies, particularly because the small-business structure of Alpine tourism in the past has always been the basis for its many positive effects for the local and regional population alike. By keeping its function of balancing regional economic growth, tourism policy's main responsibility for the future in the East Alpine region will be to create the prerequisites required for an adaptation to the new situation in the tourist markets. In addition, the support of tourism organisations is needed for achieving corporate success, which cannot be realised by individual entrepreneurs in the tourist industry owing to their small-business structure. The key to adaptation lies in the improvement of qualifications. This improvement should lead to the development of new skills for tourist cooperations as a basis for the strategic transition from institutionalised tourism organisations to flexible and market-oriented destination management companies.     

Public Choice and Tourism Analysis

This paper considers the potential of Public-Choice theory to serve as a means to analyse tourism policy. It introduces the central issues for understanding the study of policy and economic decision-making, bringing them together as a single coherent explanation of the role of government within the contemporary market system. In the context of tourism analysis, the focus is on the forces that explain why governments make particular types of decisions for the industry and the effect these have on the community's collective well-being. Policy can impact on a society's culture, its social order, its administration or its use of law, or any combination of these; but, largely it is about the economic welfare of the community. Much of the public decision-making system concerns who gets what, who should benefit and who should pay. The paper reviews the notion of government intervention to establish an 'interpretation' of economic policy-making in Western democracies, such as Australia, Britain or New Zealand. It argues that most policy issues, including tourism issues, derive from some form of failure in the market-place, where the tourism industry is but one component interconnected with many others. The paper expands the public-choice approach further by applying it to segmented markets, and the tourism industry itself, and provides an issue-based model that allows the tourism policy-making process to be explored, exposed and predicted.     

Tourism in Greece: Strategic Analysis and Challenges

This paper provides a strategic analysis of the competitiveness of Greek tourism. It illustrates the importance of tourism as an economic activity and analyses the current situation and structural problems of Greece as a destination. Although Greece offers unique nature, culture and heritage, the lack of differentiation of the tourism product as well as competitive disadvantages in marketing and planning cause an over-dependence on intermediaries for the promotion and distribution of the tourism product whilst jeopardising its quality. This affects the profitability and competitiveness of both the destination and its small and medium-sized tourism enterprises. The paper proposes a grand strategy as well as numerous strategic directions, objectives and tasks aiming to demonstrate the way ahead for Greek tourism. Several major opportunities emerge through the Olympic Games in 2004 as well as the major projects currently being undertaken which will enhance the infrastructure of the country. It is argued that a consistent tourism policy based on professional development and implemented through a Master Plan is urgently required. Strategies and methodologies need to be identified, whilst private enterprises need to increase their cooperation locally in order to enhance the quality and competitiveness of the product.     

文化吸引效应与旅游目的地竞争力探析

在旅游目的地竞争力框架中文化吸引效应具有十分重要的作用。本文在分析旅游目的地竞争力和文化吸引效应之内涵基础上,结合成功的实例,探讨文化吸引效应的作用,并就如何进一步在旅游目的地强化这种效应从而保持竞争力提出建议。     

Tourism and ethnicity: situational perspectives

Ethnicity permeates many aspects of tourism, but remains poorly understood in this context. Ethnicity is also a problematic concept because of its variability and the complexity of its interrelation with social structure. Anthropological perspectives show that ethnicity is flexible and negotiated, and this paper draws attention to latent ethnicity and the dynamic character of responses to tourism. The strategies used by peoples in tourist destinations to cope with stereotyping are also discussed. Tourism also contributes to the process of identity formation in new nations, and may encourage majority populations to re-evaluate their perceptions of minorities. In order to stimulate tourism, new nations also compete with one another to lay claim to illustrious names or heroic forebears. Situational adaptations to tourism are illustrated from a variety of perspectives to explore the complex processes of boundary creation, maintenance and change. The emphasis in the paper is conceptual, but is related to contemporary issues in interethnic relations as they occur in tourism. Copyright © 1999 John Wiley & Sons, Ltd.