The decision-making process of and the decisive factors in accommodation choice

This study examines tourists’ decision-making process of and highlights the decisive factors in accommodation choice, employing the discrete choice (multinomial logit and nested logit) models and using the international tourist data of Taiwan. The results of this study may be indicative of the hierarchical nature of tourists’ decision-making process of accommodation choice. In addition, we find that price is a significant factor in accommodation choice, whereas income has only limited explanatory power. The results also indicate that tourists with a longer length of stay tend to choose hotels of lower quality, and, in contrast, elder people prefer better accommodations.     

Using GIS tools to estimate CO2 emissions related to the accessibility of large retail stores in the Oulu region, Finland

Everyday traffic accounts for a significant share of overall greenhouse gas emissions, in particular carbon dioxide (CO₂). While several solutions have been proposed for decreasing the emissions, a new kind of land use planning is required in order to achieve long-term effects. This study focuses on the effect of large retail store locations in the urban structure on overall CO₂ emissions, by using the Oulu region, Finland, as a case study. The aim was to utilize GIS tools to assess store locations in terms of CO₂ emissions from private cars used for consumer traffic. In this case, not only are the locations of the existing and planned retail units investigated with respect to population distribution and car ownership, but the analysis is also carried out by regarding any location within the study area as a hypothetical site for a large retail unit. According to the applied method, CO₂ values are lowest near the centre of the studied region, the region with the highest population density, although the city centre itself did not turn out to be the most optimal location for a retail store in terms of CO₂ emissions. Nevertheless, by generally reducing trip length, a compact urban structure is an important way of achieving long-term cuts in CO₂ emissions.     

Can information promote transportation-friendly location decisions? A simulation experiment

Where people live, work, shop, and recreate fundamentally determines their local travel options. Yet, information problems such as the cost of conducting comprehensive searches and cognitive load have been shown to limit decision-making. In the context of residential decision-making, information problems are likely to influence which locations get chosen. This study examines whether providing people seeking a rental home with map-based information about the transit and pedestrian accessibility of the available units might influence their residential location choices. More specifically, would some people make use of this information to select more accessible residences than they would have otherwise chosen?This proposition was tested through an experimental research design in a laboratory setting. Graduate student participants were asked to select their top choices of where to live after reviewing a database of residential properties custom-designed for this study. In order to assess the influence of accessibility information, we divided participants randomly into control and experimental groups, with the former receiving baseline information currently available and the latter receiving map-based supplemental property information on multi-modal accessibility to desirable destinations.The study results suggest that providing multi-modal accessibility information to people who are relocating will enhance the attractiveness of locations that support multiple travel modes. If this is true for broader populations, then planners and policy makers may be able to increase use of non-auto modes by providing multi-modal transportation information to people at the time when they are looking for a new residence.     

Preferences for tourist information centres in the ubiquitous information environment

The rapid development of information communication technology has encouraged tourism authorities to carefully consider the typical duties of tourist information centres (TICs), wherein visitors acquire various kinds of travel information about a particular destination. This study aims to provide useful management implications to help tourism organisations develop feasible TIC operational strategies and implement alternative services in the ubiquitous information environment. To provide a richer understanding of tourists' heterogeneous preferences for TICs, this study makes use of the stated preference choice method with a sample of South Korean domestic tourists. Despite the widespread use of personal mobile devices, our study results suggest that South Korean domestic tourists still prefer to visit various types of TICs to acquire travel information. Results indicate that the TIC visitor group is less sensitive than the non-visitor group to advanced information communication technology and more satisfied with the availability of WIFI signals to facilitate the use of personal mobile devices or laptops. Our respondents also demonstrate their preferences for some TICs constructed with container structures, whereas they showed a strong aversion to visiting booth-styled TICs inside larger buildings. Based on these findings, this study provides several management strategies to fulfil tourists' ever-changing needs.     

Population change and accessibility by road and rail networks: GIS and statistical approach to Finland 1970-2007

This study analyzes the relation of accessibility by road and railway network to population change between the years 1970-2007 in Finland. Accessibility is evaluated at built-up area unit and municipal levels by potential accessibility analysis and by measuring accessibility to network. Analyses are done in decadal periods by using geographical information systems (GIS) and data about road and railway networks involving digitized speed limits and geometry for each period. Accessibility variables and population change are related by generalized additive models (GAMs). The results indicate that the Finnish population has concentrated to areas with high road-based potential accessibility, especially since the opening in the Finnish economy in the 1990s. The accessibility of railway network was found to have affected the population change in the 1970s, when local level traffic reduced in the entire country, and in 2000-2007, following remarkable investments in long-haul transport.     

Exploring the interplay between the use of risk-related information,risk perception formation,and the stages of travel product consumption

This study examined using patterns of risk and warning-related information by backpackers who develop their own travel risk perceptions. It looked at the preferences of information sources and usage levels among Israeli backpackers. Using a simulating approach, interviewees were asked to report on their preference and usage patterns in four stages of the travel consumption sequence – (a) prior to choice of destination; (b) after choice of destination but before departure; (c) during the trip, and (d) after returning home. Based on a sample of 467 former backpackers, the study revealed that they use a relatively wide range of risk-related sources of information yet their preference and usage levels in those sources vary as they moved from one consumption stage to the other. The most innovative finding of this study is that unlike previous findings there was a significant and direct correlation between the level of risk-related information consumption and the backpackers’ level of risk perception in each of the tourist product consumption stages. Further research directions derived from these findings as well as management implications are provided.     

Pro-Poor Tourism: From Leakages to Linkages. A Conceptual Framework for Creating Linkages between the Accommodation Sector and ‘Poor’ Neighbouring Communities

The concept of pro-poor tourism (PPT) has in recent years received attention from academia, key industry and donor organisations. While several ‘How to…?’ manuals have been written, little emphasis has so far been given to situating the PPT debate within the general literature on tourism and development. This paper contributes to the PPT debate by linking macro-economic concepts such as leakages and multipliers to micro-economic action opportunities for the mainstream accommodation sector in developing countries. As such it brings together the well-established tourism literature on economic impacts on the macro level with the more recent PPT literature that focuses on action on the ground. A conceptual framework for analysing and developing linkages between the accommodation sector and ‘poor’ neighbouring communities is suggested. This framework is based deductively on a critical review of the literature, coupled with first-hand experience in PPT action-research. It is suggested that PPT action opportunities encompass both core and non-core activities within the accommodation sector. Bringing together a wide range of past and present research, four types of potential linkages are proposed which are (1) employment; (2) sourcing and procurement; (3) SMME development and outsourcing; and (4) other types of partnerships such as donations.     

Can low cost carriers deter or accommodate entry?

This paper analyses entry deterrence and accommodation by low cost carriers (LCCs) with two games. In the first game two LCCs compete in a horizontal differentiation setting. Results show that the entrant may drive away the incumbent from its original location under certain conditions. In the second game the incumbent is a LCC and the entrant a full service carrier, with vertical differentiation. The incumbent tries to deter or accommodate entry by product proliferation. We find out that the incumbent will only deter entry if it can surpass the entrant’s quality, and that product proliferation is not an accommodating strategy.     

Examining hotel salespeople's new membership programme sales performance

Promoting new membership programmes can be a rewarding, yet challenging task for hotels. However, high-performance sales teams can improve consumer perceptions of new membership programmes in the market and allow hotels to remain competitive. Few studies have explored how hotel sales personnel approach the task of selling new membership programmes, and studies examining the moderating influence of market orientation are also rare. The current study contributes to the hospitality sales management literature by using the goal orientation theory to examine the new membership programmes sales performance of 168 salespeople. ‘Market orientation' was included as a variable that could moderate salespeople's performance. The results show that learning goal orientation and performance-prove goal orientation positively influence salespeople's performance, but performance-avoid goal orientation negatively influences sales performance. Furthermore, hotels' levels of market orientation (high or low) can moderate the relationship between goal orientation and sales performance.     

A GIS-based toolkit for route choice analysis

This paper develops and applies the route choice analysis (RCA) toolkit. This GIS-based toolkit generates a suite of over 40 variables describing route characteristics such as distance, travel time, speed statistics, number of intersections, number of turns, number of stop signs/stop lights, and a measure of route circuity, to name a few. The input to the toolkit is one or more routes, which can be obtained from global positioning system (GPS) data or some other means (e.g., shortest path). While the toolkit is designed to support route choice modeling by generating variables that have been tested in previous modeling efforts, we demonstrate its utility by testing the hypothesis that workers choose routes to minimize either travel time or distance between home and work. A GPS-enhanced data set of 237 observed routes for home-to-work trips collected for auto drivers in Halifax, Nova Scotia, Canada is used in our analysis. We find that the null hypothesis is refuted - that is, a comparison of observed routes to their shortest-path alternatives based on time and distance via inferential statistics indicates that observed routes are significantly longer compared to their alternatives. This finding suggests that workers may choose routes based on other route attributes. The attributes generated by the RCA toolkit for observed, shortest time, and shortest distance routes are compared and significant differences are noted.