Towards a research agenda for post-disaster and post-crisis recovery strategies for tourist destinations: a narrative review

This paper presents the results of a review of the literature concerning post-disaster and post-crisis recovery for tourist destinations. A total of 64 articles on this topic published in peer-reviewed tourism journals between January 2000 and June 2012 were included in the review. These articles were written on a number of different disaster contexts, including weather-related events (floods and hurricanes), natural disasters (earthquakes and tsunami) and other events (such as pandemics and terrorist attacks). The key themes that emerged included a lack of communication between stakeholders, media sensationalism, the importance of selecting the most effective marketing messages, lack of disaster-management plans, damage to destination image and reputation, and the changes in tourist behaviour following crises and disasters. The review identifies ways to improve the speed and effectiveness of response to disaster, the importance of relationship marketing with loyal customers and the need to quickly repair destination image. Suggestions for future research arising from this review include the urgent need to encourage tourism operators to engage with crisis preparedness and disaster-management strategies and the importance of gaining a better understanding of the consumer response to disastrous events.     

Conflicts over Space for Marine Leisure: A Case Study of Recreational Boating in Japan

As an island nation with long coastlines and many islands, Japan has abundant resources for marine tourism and leisure. However, coastal resorts and marine leisure are less prominent than might be expected. The main reason lies in the many conflicts surrounding access to the sea and its resources. Industrial and urban development along the coastlines and a strong fishing industry combined with traditional property rights compete with coastal tourism and marine leisure for the use of coast and sea. This paper discusses the roots of conflicts between marine tourism and leisure, and other economic activities or environmental issues, as well as conflicts between different types of coastal tourism and marine leisure. To this end, it uses recreational boating and connected activities like fishing and diving to examine the issue. It was found the situation in Japan is characterised by a dense web of rights, regulations, customs and power dynamics which has impeded the establishment of marine leisure as a recreational activity. Marine leisure has, however, developed some distinct features, and many compromises have been found on a piecemeal and local basis. Such compromises may be the only way not to divide fluid space, but share it.     

The power of social media in regional tourism development: a case study from Ōkunoshima Island in Hiroshima,Japan

This research letter introduces a new insight into the power of social media in tourism development using a case study from ōkunoshima Island in Hiroshima, Japan. The island has been experiencing an unprecedented tourism boom since 2014, when videos posted by social media led to an increase in international tourists in a formerly domestic destination. The results of our structured interviews suggest that tourists acquired information about the island through social media. This result implicated social media’s power in developing tourism in peripheral regional areas, which are often left out from the international tourism circuit.