Antecedents of travellers’ repurchase behaviour for luxury cruise product

This study proposed and tested a theoretical model in which image congruence, affect, satisfaction, switching costs, and trust have an influence on travellers’ decision to repurchase a luxury cruise product by considering the moderating impact of conspicuousness. The model was evaluated using a quantitative approach. The original model included a satisfactory fit and prediction power. The results of the structural analysis revealed that the hypothesized associations between the study variables were generally supported, and such variables had a significant mediating role. In addition, conspicuousness of product use had a moderating impact on the affect–satisfaction–switching costs linkages. Moreover, the prominent role of satisfaction and trust was identified. The findings of this study extended our understanding of the complex of the relationships among study variables in forming luxury cruise passengers’ repurchase intention.     

Does personality predict tourism information search and feedback behaviour?

There is little research on how personality traits influence information search and feedback behaviour of tourism information consumers. Using various online and offline information and feedback sources, this study contributes to the literature by considering how personality influences Taiwanese view pre-trip and on-site information sources’ ability to provide desired information before and during the trip and whether post-trip feedback channels are suitable feedback instruments. Even though personality alone may not fully explain tourism information search behaviour, hierarchical regression analyses showed the usefulness of Big Five personality traits in this aspect. Openness to experience and conscientiousness traits particularly stood out. Openness to experience significantly affects perception of word-of-mouth-related sources and conscientiousness for less accessible sources. Extraversion and neuroticism negatively predict popular culture sources. These outcomes might be due to the attributes of information sources or feedback channels.     

Australian climate concern and the ‘attitude–behaviour gap’

Anthropogenic climate change poses considerable challenges to all societies and economies. One significant contributor to human-induced climate change is tourism transportation, particularly aviation. This paper addresses the relationship between climate change concerns, the energy-intensive nature of tourist consumption, and unrestrained tourist air travel behaviour in the context of Australia. Following Barr et al. [(2010). “A holiday is a holiday”: Practicing sustainability, home and away. Journal of Transport Geography, 18(3), 474–481], it seeks to understand public climate concern within the context of routine everyday (‘home’) lives and occasional tourist (‘away’) decision-making, with a specific focus on air travel. It draws upon 20 in-depth semi-structured interviews conducted in Australia between March and June 2011. The findings highlight the contradictory nature of environmental concerns and consumption decisions in everyday and tourist contexts. This is evident in widespread domestic consumer practices that are motivated, all or in large part, by climate concerns, set against almost complete disregard and neglect of responsibility to modify existing air travel practices. Our results highlight the magnitude of the challenge involved in shifting deeply entrenched air travel behaviours despite the growing urgency of radical emission reductions. It also highlights the need to consider consumer responses to climate change not in isolation, but in relation to industry drivers and strong government policy interventions.     

Moving towards sustainability? Mobility styles, attitudes and individual travel behaviour

Future scenarios for the transport sector are increasingly confronted with the finite nature of fossil-based resources (petrol, natural gas) and an urgent need for reductions of negative transport-related effects (CO₂ and other exhaust emissions, noise, land consumption). In view of limited technical advances and efficiency improvements, along with growing traffic volumes, behavioural changes towards more sustainable travel futures have attained a crucial importance. This paper will discuss initial results from a 2-year project (funded by the British Economic and Social Research Council - ESRC) which aims to develop the notion of sustainability-related ‘mobility styles’ as a context for applying targeted social marketing policies to specific population segments. Based on ten focus group discussions and a survey of more than 1500 participants in the South West of England, two segmentation approaches are used to identify gaps between different domains of individual travel behaviour and the varying role of attitudes for travel decisions. The results demonstrate the usefulness and limitations of existing segmentation approaches and underline the need for more complex and comprehensive mobility style frameworks as basis for measures aiming at behavioural change towards sustainable mobility.     

The effect of manager mobbing behaviour on female employees’ quality of life

The purpose of this paper is to examine the effect of manager mobbing behaviour on female employees’ quality of working life and overall quality of life. A mobbing behaviour may be a long-term hostile behaviour detected in employees at workplaces. A total of 373 female employees who work in five-star hotels in Turkey participated in this study. First, correlation analysis was performed between manager mobbing behaviour and female employees’ quality of working life, and overall quality of life. The results of the study revealed that there was a negative correlation between manager mobbing behaviour and female employees ‘quality of life. Second, the structural equation model was applied to analyse the relationship among these three constructs. The results of this analysis showed that managers’ mobbing behaviour has a significant negative effect on female employees ‘quality of working life and overall quality of life. In addition, employees’ quality of working life influences their overall quality of life.     

Negotiating stigmatisation of deviant behaviour: an exploration of locals’ perceptions of nude tourists

ABSTRACT

Stigma may result in tense social interactions and discrimination between stigmatisers and stigmatised individuals. Despite its social relevance, stigma has been largely neglected in tourism sociocultural studies. Framed by Goffman’s and Falk’s theoretical propositions of social stigma, this paper aimed to explore local’s stigmatisation of tourists’ behaviour. This study revealed that locals’ stigmatisation of tourists’ behaviours can be spatially negotiated and deconstructed through social interactions. The data analysis also found that not all tourists are equally stigmatised and that tourists’ conduct can be highly stigmatised if adopted by locals. Based on in-depth interviews, these findings were drawn from an examination of locals’ perceptions of tourists’ nudist behaviours in a Mexican destination. This research’s results contribute to a fuller understanding of how locals (de)construct their stigmas of tourists’ behaviours through local-tourist sociocultural interactions.     

SCUBA divers' underwater responsible behaviour: can environmental concern and divers' attitude make a difference?

The objective of this study is to examine the relationship between general environmental attitude and specific SCUBA diving attitude with responsible behaviour among divers underwater. The empirical data were collected from divers (N?=?413) at the five most popular islands for SCUBA diving in Malaysia using the combination of purposeful, quota and convenience sampling. The revised New Environmental Paradigm (NEP) scale [Dunlap, R.E., Van Liere, K., Mertig, A., & Jones, R. (2000). Measuring endorsement of the New Ecological Paradigm: A revised NEP scale. Journal of Social Issues, 56(3), 425–442] was utilised to measure the general environmental concern (attitude) among divers. Measurement of SCUBA diving attitude and underwater responsible behaviour was self-developed based on both literature review and expert opinions. Correlation and regression analyses were employed to examine the relationships among the constructs. Divers are mostly ecocentric and highly responsible underwater and possess a positive SCUBA diving attitude. Divers' behaviour underwater has a direct relationship with both environmental concern and specific SCUBA diving attitude. The latter partially mediates the relationship between environmental concern and responsible behaviour underwater. The cognitive and conative dimensions of specific SCUBA diving attitude are strongly related to skill diving behaviour and safety diving behaviour, respectively. The affective dimension of specific SCUBA diving attitude has a strong relationship with non-contact diving behaviour. Based on the study findings, this paper presents some of its theoretical and managerial contributions.