Commuting patterns of employees in the Information Technology and traditional manufacturing sectors of Bangalore, India

Rapid growth of the Information Technology (IT) sector in Bangalore, India, has transformed the city’s urban-industrial landscape since the liberalization of India's economy in 1991. The city's IT sector is closely integrated with a global system of production and caters largely to a global clientele. Apart from the impact of these developments on urban form, there are indications that they are causing uneven growth patterns and socio-economic polarization, which has resulted in different travel patterns in the work force. This paper compares the commuting patterns of employees in two types of firms, an IT multinational corporation and a traditional public-sector-unit (PSU), using data from a survey. Regression models show that there is a significant increase in travel cost as income rises for a sample of employees of the IT sector, even though travel distance is not influenced by income. The reverse holds true for a sample of employees of the PSU—rising income significantly increases distance though income does not affect travel cost. Behavioral choice models also show that with increasing income IT employees are more likely to choose two-wheelers and cars for commuting while PSU employees are more likely to choose public buses or walk to work. The paper suggests that Bangalore's services-oriented IT economy is magnifying differences in work commuting patterns relative to those in the traditional manufacturing economy. The IT economy is also transforming travel behavior in terms of work travel mode choices among socio-economic groups.     

The decline of the traditional travel agent model

This article analyzes the struggle between traditional travel agencies and airlines to gain control of the Spanish airline services market. Also analyzed is the strong emergence of a third player, online travel portals that act as online travel agencies. We use a multinomial logit model to study the influence of 27 socio-economic factors and trip attributes on passenger purchase channel choice. The results show that the profile of a passenger who has a greater likelihood of making his/her bookings online is that of a young person, a student or educated to a high level, a habitual traveler, booking a simple journey and using an LCC. The factors linked to an increased likelihood of making purchases by phone include: being male, middle-aged, on a business or short trip, and the passengers usually use a travel agency. Finally, passengers who are over 65 years of age, with a lower academic level, who use a travel agency and are going to make a more complicated journey, are more likely to purchase their tickets in-store.     

Building a barrier-to-imitation strategy model in the travel agency industry

This study explores travel agency industry-specific barriers to imitation by first reviewing the literature on the barriers to imitation and the effects of barrier reductions on travel markets. This is the first attempt to explore and identify the external and internal barriers to imitation in the travel agency industry. It is also the first to examine the development of competitive advantages through the building of a barrier-to-imitation strategy, which is the conceptual model from the perspective of travel agency practitioners. A three-round Delphi research design was adopted to look into the present barrier-to-imitation strategy performance measures of travel agencies. Qualitative interviews with the chief executive officers of the top 15 large-scale travel agencies provided additional insights. The results show that Taiwanese travel agencies consider five external barriers, six internal barriers, and six developing barriers-to-imitation advantages, and four performance indicators of barrier strategies. This study is quite innovative in that no one else so far has analysed or tried to discern the issues of barriers to imitation, towards proposing an optimal strategic model for enforcing barriers to imitation. Finally, the construct of developing competitive advantages by building a barrier strategies model for travel agencies can help address practical and theoretical needs.     

Strategic travel planning toward future emission targets—A comparative analysis of 20 Swedish municipalities applying the CERO model

Organizations displaying best practices for attaining proactive sustainability targets at local level are of major importance as role models in the transition toward a sustainable transport system. This study summarizes results and conclusions from 20 municipalities in Sweden that have implemented the so called CERO analysis in order to adapt to future emission targets for travel. The overall aim of the study is to identify factors explaining why some municipalities are more successful than others in a benchmarking comparison.

The results indicate that commuting by car is by far the most dominant source of emissions, constituting on average 76% of total annual travel emissions (including both commuting and business travel). In order to reduce these emissions, travel planning programs within organizations must address both commuting conditions and business travel conditions to reduce car dependence for work travel, e.g., employees using private cars for business trips most likely also use their own cars for commuting. To identify potential success factors as regards emissions-efficient travel, three comparative statistical analyses were conducted: grouping municipalities with low emissions in relation to the total average; analysis of car commuters' willingness to change travel mode; and before-and-after analyses of municipalities implementing specific action plans. The results revealed that municipalities conducting follow-up studies 2 years after implementing travel planning programs all lowered their total CO₂ emissions, by on average 10% during a 2-year period. Overall, these municipalities achieved redistribution to alternative travel modes but also reduced total travel mileage.     

Employee Turnover Intention Among Newcomers in Travel Industry

The continual high turnover rate in the tourism and hospitality industry is the most problematic managerial topic. Using a sample of 304 travel agency employees, this research aims to identify differences in turnover antecedents between newcomers from graduate school or other industries and newcomers from the same industry. The results suggest several differences in both newcomer groups. Supervisor support is an antecedent for veterans, whereas personnel management, prospects and job‐related factors are only significant for neophytes. External causes were revealed as the most significant antecedents in both groups, whereas co‐worker support was not significant for turnover intention in either group. Copyright © 2012 John Wiley & Sons, Ltd.     

Carer-employees’ travel behaviour: Assisted-transport in time and space

Assisted-transport demand is a daily caregiving task that affects carer-employee’s activity-travel behaviour; however, little is known about such behaviour and the types of constraints that impact carer-employee health. Combining the principles of Hägerstrand’s time geography and Mckie et al.’s caringscape terrain, this research develops a mixed-methods framework to classify the travel behaviour of carer-employees based on their travel experience and the space-time fixity of their weekly schedules. The mixed-methods framework consists of sentiment analysis and k-means clustering, both which are used to analyze 25 randomly selected participants within the Greater Toronto-Hamilton Area (GTAH). Participants were asked to reflect on their recorded one-week trips in a trip summary questionnaire. Sentiment analysis was used to thematically describe carer-employees’ travel behavior, whereas, k-means clustering generated travel behaviour profiles. “Time”, “pressure”, “parents”, “run”, and “long” were several thematic keywords describing the carer-employees’ travel behaviour. K-means clustering identified three relative types of carer-employees’ travel behaviours: 1) flexible, 2) between flexible and fixed, and; 3) fixed. These results provide critical information for the establishment of custom transport programs, such as maximum monthly telecommuting allotment; such programs are useful for employers to use in order to alleviate assisted-transport demand on their employees.     

Do satisfying walking and cycling trips result in more future trips with active travel modes? An exploratory study

Previous studies have indicated that travel satisfaction - the experienced emotions during, and cognitive evaluation of, a trip - can be affected by travel mode choice and other trip characteristics. However, as satisfactory trips might improve a person's attitude towards the used mode, persons may be more likely to use that same mode for future trips of the same kind. Hence, a cyclical process between travel mode choice and travel satisfaction might occur. In this paper we begin to analyse this process—using a structural equation modelling approach on cross-sectional data—for people who engage in walking and cycling for leisure trips in the Belgian city of Ghent. The focus on walking and cycling reflects recent studies indicating that active travel is often associated with the highest levels of travel satisfaction. Results of this exploratory analysis offer tentative support for the idea of a cyclical process: the evaluation of walking and cycling trips positively affects the respondents' attitude towards the respective mode, which in turn has a positive effect on choosing that mode.     

Potential cost savings of frequent flyer miles for business travel

The mileage redemption strategy is a procedure used by many business firms to reduce air travel costs, in which the frequent flyer miles of traveling employees accumulated during business trips are applied to their future business trips to obtain “free” air tickets. This paper presents a framework that investigates how the frequent flyer miles can be used in the most effective way to reduce air travel costs by those firms that are either using the mileage redemption strategy or considering the use of the strategy. The framework can be implemented quite easily by a spreadsheet software such as Microsoft Excel.     

Non-motorized transport and university populations: an analysis of connectivity and network perceptions

This research examines local bicycle and pedestrian networks in the vicinity of the University of Alabama campus to assess the utility of these networks for travel to the university by students and employees. Network connectivity is examined using Geographic Information Systems (GIS) and the results compared to a survey of 3731 university students and employees. Results indicate that areas within one mile of the University of Alabama’s campus have the highest levels of bicycle and pedestrian network connectivity and accessibility. The survey results show that an individual’s positive perception of the bicycle and pedestrian networks is related to their travel behavior, and that this knowledge decreases within an increase in commute distance to campus. Increases in connectivity can be expected to lead to an increase in non-motorized travel, but it is also clear that lack of knowledge of driving and cycling laws is a deterrent to many.     

Evaluating voluntary travel behaviour change: Suggested guidelines and case studies

Since the late 1990s, voluntary travel behaviour change (VTBC) has been an increasingly popular strategy in Australia, applied to reduce both reliance on the car and greenhouse gas emissions. Early efforts to evaluate the impact of this strategy were generally implemented by the agency that also implemented the policy and used small sample, self-report surveys. The paper starts out by discussing the nature and size of travel behaviour changes that are frequently expected in current policy, noting that these are often smaller than the sampling and measurement errors in traditional methods of measuring travel behaviour. The paper then discusses some alternative methods of evaluating voluntary travel behaviour change implementations using panels to reduce sampling error, and using a combination of personal Global Positioning System devices and odometer reading surveys to measure travel patterns. From these considerations, a number of guidelines are suggested for what is required to evaluate voluntary travel behaviour change. The paper describes three recent case studies in Australia in which such methods have been used and evaluates the methodological approaches used in these studies against the suggested guidelines.     

Negative emotions in tourism: a meaningful analysis

ABSTRACT

In this paper, we critically examine the use of (negative) emotions in psychology, consumer behaviour and tourism. We find that (1) negative emotions form an integral part of the tourist experience in certain tourism contexts, particularly in dark tourism and types of travel that involve transformation of the self, (2) negative emotions can have multiple positive outcomes and (3) these positive outcomes are present in hedonic and non-hedonic tourism contexts, yet they occur occasionally in hedonic and more systematically in non-hedonic tourism contexts. We conclude that negative emotions contribute to eudaimonic experiences by affecting different types of meaning in life.     

Can travel vouchers encourage more sustainable travel?

The growth of transportation poses difficult dilemmas for social and environmental policy. There is broad agreement that a variety of ‘carrot’ and ‘stick’ measures are needed. This article asks whether tax-free travel vouchers for employees could be important as incentives or ‘carrots’ to encourage the use of public transport. The basic idea of it is like Luncheon Vouchers for public transport. Employers issue the vouchers and claim the tax back from the Government. Potentially, travel vouchers could generate a ‘win–win’ situation in which transport operators’ rising revenues justified new services and these, in turn, encouraged more passengers. The research described here uses survey data and the National Travel Survey to examine acceptability and potential fiscal impact of a rural tax-free travel voucher scheme throughout the UK. These results show that there is sufficient acceptance of the idea of travel vouchers in rural areas to justify the further development of this policy.     

Information searching and the travel behaviours of MICE travellers: a cross‐cultural study

Despite growing academic interest in meetings, incentives, conventions and exhibitions (MICE) travel in recent years, there has been little investigation of the comparative information search behaviours of MICE travellers on the basis of their country of origin and cultural background. This paper proposes that country of residence and primary language spoken are significant factors in explaining the information searching and travel behaviours of MICE travellers. The sample population included Japanese‐, English‐ and Chinese‐speaking MICE travellers. A self‐completion questionnaire was administered to travellers undertaking MICE‐related travel in Taipei, Taiwan. Some significant differences were identified between the three respondent groups. The findings demonstrate the important role that is played by internal and external information sources among MICE travellers as a predictor of their subsequent travel to Taiwan. Copyright © 2011 John Wiley & Sons, Ltd.     

Holiday travel discourses and climate change

Current analyses highlight the relatively high contribution of holiday travel to greenhouse gas emissions. One response has been a growing ‘slow travel’ movement. Slow travel is an emerging concept which can be explained as an alternative to air and car travel where people travel to destinations more slowly overland and travel less distance. At first glance, slow travel might seem to preclude much international tourism, however, as an adaptation strategy, slow travel has the potential to reduce tourism’s overall carbon footprint. Data were collected using in-depth interviews with 15 UK participants before and after a holiday to another European country. The analysis explores the discourses used by both slow and non-slow travellers to justify modal choice in relation to climate change. Then, using a social practices model, the paper explores how holiday travel is constrained by both individual agency to act and the structures that exist within the travel and tourism industry. The paper concludes with some recommendations for the development of slow travel as a tourism adaptation strategy for a lower carbon future.     

The opening of direct flights across the Taiwan Strait: the impact on the global role of Taiwan’s international airport

Scheduled direct flights between Taiwan and Mainland China were halted for six decades and restarted in December 2008. The Taiwan’s government has a policy of developing Taoyuan International Airport (TPE), the major international airport in Taiwan, as one of main hubs in East Asia, based on the airport’s access to Mainland China. To assess whether the airport is progressing toward meeting the set expectation, this study evaluates the changes in airline networks of the TPE after the opening of direct flights across the Taiwan Strait. The time-dependent earliest arrival time algorithm is applied to global flights in 2004, 2008, and 2012. Empirical evidence demonstrates that providing direct flights across the Taiwan Strait has significantly increased accessibility from TPE to airports in China, but did not improve the centrality of TPE. Additionally, the transfer dependency of TPE on other airports is increasing significantly. This result was based on two major reasons: the first involves the Chinese government’s refusal to allow Chinese citizens to use airports in Taiwan as transfer points to and from other countries and the second reflects the competitiveness among airports and airlines in the region. The key finding is that political exclusion of airline use by external governments via travel regulations adversely influences the development of an airport as a global hub.     

A method for quantifying travel productivity for corporate travel managers

For large corporations with significant travel budgets, the efficiency in execution of employee travel is critical to the productivity of the enterprise. Air travel disruptions (i.e. delays, cancellations, missed connections) prevent employees from performing enterprise related tasks resulting in lost billable revenue and unbudgeted Indirect costs (e.g. unplanned overnight stays for stranded passengers, and idle time charges). Since travel disruption data is not readily available to Corporate Travel Managers, the Indirect charges cannot be included in budgets, and the magnitude of lost billable revenue is not known. Further, without measuring the travel delays and their impact, it is not possible to understand the underlying causes of the delays to improve the process.This paper describes a method for providing Corporate Travel Departments travel disruption statistics and their impact on revenue and profits. The method overcomes the problem of the absence of data by deriving travel delay statistics for corporate travel from publicly available historic airline flight data-bases. The method also uses a travel delay cost model to estimate the financial impact of travel disruptions. The implications of these results on Corporate Travel Management (CTM) productivity improvement strategies, corporate travel and indirect budgets, contracts with travel providers, and travel insurance are discussed.     

The development of Park and Ride in Scotland

The provision of Park and Ride services is one of the principal means of addressing problems caused by traffic congestion in urban areas. Bus-based Park and Ride schemes are intended to attract motorists from outside an urban area to park at a peripherally located car park and travel by bus to the town centre. A number of local authorities in Scotland have been developing such schemes. These will introduce a new form of land use on the fringe of Scotland's towns and cities. In addition, the provision of Park and Ride is also likely to influence the catchment areas of retail and tourist centres and the residential location of employees in towns thus served.     

The travel cost method and the economic value of leisure time

Recent estimates of high values for tourist related recreation USA amenity values indicate that allocation of basic water and terrestrial resources to recreation activities should be given precedence over conventional market oriented activities that often degrade or even extirpate the resource. We discuss at length the travel cost method (TCM), a survey based technique that quantifies the non‐market benefits of trips to recreation sites. The TCM has been cast in the role of an ‘umpire’ in recent resource allocation debates. Understanding the key role of the TCM in the debate will aid tourist agency officials throughout the world. This article is a U.S. Government work and is in the public domain in the U.S.A.     

A narrative review of Asian female travellers: looking into the future through the past

Following the rise of tourism in Asia, a growing female travel market has been observed in the region. Nevertheless, limited research has considered the travel experience of Asian women. In response to the dearth of research on Asian female travellers, this study employs a narrative synthesis approach through a postcolonial feminist lens to review the extant literature on Asian female travellers, with the aim to contribute to a cultural understanding of the historical and contemporary travel practices of Asian women. Based on this review, it is evident that Asian women’s travel behaviour is influenced by cultural identities and gender stereotypes. However, existing literature has also demonstrated the agency of Asian women in resisting discriminatory gender practices in tourism, which is represented in the transformation of the identity of Asian female travellers. Accordingly, an agenda for future research is proposed and some implications for the industry are discussed. This study addresses the western-centric and androcentric criticisms in tourism field and provides an alternative reading of women’s travel behaviour from an Asian perspective. This study has contributed to the critical tourism scholarship in Asia and has built an important foundation for future research on Asian female travellers, an area that is not well investigated.     

A heuristic method for effectively using frequent flyer miles for stochastic business trips

Today, many business firms are requiring employees to use the frequent flyer miles accumulated during business trips to obtain free tickets for their future business trips. This paper presents a method of using frequent flyer miles in a more cost-effective way than the methods currently used by firms. The proposed method combines features of the existing methods, while it avoids the most serious limitations of these methods. The simulation results imply that the proposed method produces lower travel costs than existing methods in most practical situations. The method is simple and can be used quite conveniently by travelers having no technical background.