Undiscovered Public Knowledge: The Potential of Research Synthesis Approaches in Tourism Research

Twenty years ago, Donald Swanson coined the term ‘Undiscovered Public Knowledge’ to refer to the product of the synthesis of previous research. In the current climate, in a range of disciplines relevant to tourism research (e.g. policy, management, economics and psychology) there has been an increasing interest in the maximisation and re-use of previous research through a range of research synthesis approaches. This discussion paper considers three such approaches – systematic review, meta-analysis and meta-interpretation – and their actual and potential application in tourism research. The paper contends that the use of such approaches can assist in ensuring that the tourism research enterprise generates cumulative bodies of knowledge built on the full use and exploitation of previous research results.     

Research Note: Resolving Contested Notions of Tourism Sustainability on Western Australia's 'Turquoise Coast': The Squatter Settlements

Squatter's shacks, or informal holiday homes, have been a feature of sections of Western Austalia's coastline for many years. However, population growth and improved accessibility have brought pressure on government to deal with the problems they present. This paper outlines the procedures being used to address the squatter situation, while also suggesting that many of the characteristics of the squatter communities might be used to advantage in the development of new holiday-based settlements.     

Tourism Policy in Jamaica: A Tale of Two Governments

This paper explores the role of public policy in the development of tourism in Jamaica. It focuses on two separate and contrasting periods. In the first, 1972–80, referred to here as 'The Socialist Era', the Jamaican government pursued goals of self-reliance combined with seeking to integrate tourism into Jamaican life. In the second period, 1980–89, 'The Period of Capitalism', emphasis was shifted to reducing government intervention and pursuing foreign exchange earnings. A comparison of tourism development during these two periods reveals that during the 'Socialist Era' some success was achieved in the Jamaicanisation of tourism but at the same time government policies contributed to an overall decline in the industry as measured by the traditional indicators of tourist arrivals, hotel occupancy, hotel provision and employment. During the 'Period of Capitalism' a change in policy is associated with a successful recovery of tourism numbers but an increasing tension between locals and tourists. The study cannot provide causal explanations of the links between policy shifts and tourism development. The wide range of external variables, including oil crises and world inflation, that occurred during the periods is too great to admit this kind of certainty. However, the policy background provides an important context for understanding the link between policy and development in one of the oldest and most well-developed tourist destinations in the Caribbean.     

Call for Papers: Special Edition of Current Issues in Tourism

Many national parks around the world are major tourist attractions. While increases in national park tourism provides business opportunities, there are several economic, social and ecological aspects that need to be monitored in order to sustain high quality visitor experiences. This paper reports findings from visitor surveys at Fulufjället National Park, Sweden–one year prior to and one year after the national park designation in 2002. The purpose is to monitor short term changes in park use. Data from on site visitor counters show a 40% increase in the number of visitors, while follow-up mail surveys reveal several changes in visitor characteristics, use patterns, expenditures and attitudes.     

Revealing the Nature of Contemporary Tourism Research: Extracting Common Subject Areas through Bibliographic Coupling

This study aims at identifying recent subject areas and citation patterns of tourism research by applying a bibliometric tool to analyze over 2000 publications since 2008 from 10 tourism journals. Twelve subject areas were identified, and interesting citation patterns were revealed. From this analysis, the tourism research was found to be quite dynamic but at the same time very much focused on marketing and management aspects. This article contributes to ongoing efforts to reveal the nature of tourism research and its knowledge bases by applying the methodology of bibliographic coupling. Copyright © 2014 John Wiley & Sons, Ltd.     

The Role of the Public Sector in Rural Tourism: Respondents' Views

Using a four round Delphi survey, a focus group and semi-structured interviews, this study investigates the respondent perspective of the public sector role in providing an environment conducive to the development of the rural tourism sector in Britain and South Africa. Although South African respondents generally perceived a greater need of support for the rural tourism sector than did their British counterparts, many of the problems, concerns and frustrations that emerged from the study were similar. Respondents perceived the public sector as ‘leader’, ‘strategist’, ‘mentor’, ‘co-ordinator’, ‘champion’ and ‘partner’ in their endeavour to build the rural tourism sector. Grappling with the problems of uplifting the quality, viability and communal benefit of rural tourism is seen as a futile exercise if the facilitatory platform of rational policy, planning and support conducive to the sustainability of the sector, is not in place. Above all local authorities are seen as ‘the enabler’ of successful rural tourism projects that diversify the local economy and generate employment and entrepreneurial opportunities. However, whilst there is respondent acknowledgement of the role played by the public sector, there is evidence of widespread disenchantment with the efficacy with which this role is fulfilled.     

Collaborative Management and Planning of Urban Heritage Tourism: Public Sector Perspective

‘This paper investigates collaborative management and planning among public organisations involved in urban heritage tourism. An exploratory case study has been applied, capturing urban heritage tourism development in Plovdiv, Bulgaria. The findings demonstrate a shared desire for further collaboration between the key public bodies involved, with limited existing and previous collaboration, beyond work that is the result of existing hierarchies. Collaboration is at an early stage, and many looked to the Local Authority to provide leadership in driving new initiatives. The private sector has a limited but increasing role in this. There are differing views on the focus of heritage tourism development – some suggesting a regional, others a city focus.’ Copyright © 2014 John Wiley & Sons, Ltd.     

Indigenous Tourism Policy in Australia: 25 Years of Rhetoric and Economic Rationalism

Successive Australian federal and State governments have produced tourism policies to facilitate the development of Aboriginal and Torres Strait Islander [ATSI] tourism. However, the effectiveness and appropriateness of these policies has been questioned. This paper describes a qualitative study examining federal and Queensland State governments' ATSI tourism policies during the period 1975 to 1999. Three main findings of the study were: (1) ATSI tourism policies are published in an ad hoc manner and appear to be related to a reactive approach by governments to broader ATSI social and economic issues; (2) economic concerns dominate ATSI tourism policies and emphasise the commodification of indigenous tourism; and (3) policies are strongly reflective of an economic-rationalist ideology. The study concludes that the emphasis on economic rationalism assists Australian tourism enterprises to be internationally competitive but may create undesirable consequences for indigenous tourism stakeholders.     

Issues in Tourism Event Economic Impact Studies: The Case of the Albuquerque International Balloon Fiesta

Several methodological issues have emerged from the economic analysis of tourism attractions, including errors in sampling and analysis, misrepresentation of these issues, the application of a refinsed research methodology is described to measure the spatial distribution of visitor expenditures and economic impacts attributed to a stated tourism attraction. The 1995 Kodak Albuquerque International Balloon Fiesta (AIBF), considered the largest ballooning event in the world, was used as the focal attraction for this study. Direct, indirect, and induced economic effects based on the variables of output, income, and employment were examined using IMPLAN, an econometric model first developed by the United States Department of Agriculture Forest Service. Detailed analyses on multiplier effects, linkages, and leakeage attributed to the event are presented in the results and discussion sections. Discussion and recommendations based upon the study may provide a clearer picture of the consequences of methodological choices researchers make when assessing the economic impacts of staged tourism attractions.     

Exploring the Implications of Virtual Reality Technology in Tourism Marketing: An Integrated Research Framework

The proliferation of the Internet and other technological innovations has transformed the structure of the tourism industry as well as affected how tourism destinations are perceived and consumed. The 3D virtual world provides opportunities for destination marketing organizations to communicate with targeted markets by offering a rich environment for potential visitors to explore tourism destinations. However, as of yet, there is little understanding about how to effectively market tourism destinations to virtual world participants who are technology users as well as potential consumers. The purpose of the present study is to develop a research framework that integrates the technology acceptance model (TAM) and self‐determination theory to understand how tourists use a 3D virtual world. Primary data were obtained for this study through self‐administered Web questionnaires. The data were conducted in a laboratory setting with 186 participants. This study contributes to the empirical TAM literature by applying the model to a 3D virtual tourism site. Additionally, this study provides a research framework to capture the entertainment nature of a 3D virtual world by extending the TAM to incorporate psychological elements of self‐determination theory to understand consumer experience. From the perspective of tourism professionals, this study contributes to an understanding of how best to construct informative and interactive tourist destinations in 3D virtual worlds to attract potential online and real‐world tourists. Copyright © 2015 John Wiley & Sons, Ltd.     

Twenty‐Five Years of Word‐of‐Mouth Studies: A Critical Review of Tourism Research

It has been 25 years that the topic of word of mouth (WOM) related to the tourism industry has been addressed in top‐level marketing journals. However, there has not yet been a thorough synthesis of the articles, nor has there been an analysis of the approach and the direction the research has taken. This article will try to address that deficiency, collecting and analysing 25 five years of research following this stream, utilizing a literature review technique known as the paradigm funnel. Copyright © 2014 John Wiley & Sons, Ltd.