The social construction of genetic abnormality: Ethical implications for managerial decisions in the workplace

This paper examines moral issues concerning a firm's use of genetic information about a prospective employee's predisposition to contract occupational and other illnesses. It critically reviews leading social construction literature on genetic abnormality and genetic screening, and it examines the relevance of arguments from justice and meritocratic principles. It concludes that there is a strong moral presumption against genetic screening in employment.Alan Strudler is Research Scholar at the Institute for Philosophy and Public Policy at the University of Maryland, College Park. He has taught philosophy at Stanford University and California Institute of Technology. His recent writing on professional and corporate responsibility appears inMichigan Law Review andLaw and Philosophy.     

Decisions on Production and the Behaviour of Savers in Recent General Equilibrium Models

Modern general equilibrium theory faces notorious difficulty in extending the analysis of production to economies without complete forward markets, since at the ‘initial date’ the owners of any firm will typically disagree about the choice of the production plan. This paper examines the main approaches to the problem, with the specific aim of verifying whether they allow a satisfactory account of the interplay between firms and savers. It is argued that the theory oscillates between assumptions that may prove incompatible with savers' rationality, and hypotheses that prevent this shortcoming but render the formation of production decisions quite hard to explain.     

Satisfaction with Online Commercial Group Chat: The Influence of Perceived Technology Attributes, Chat Group Characteristics, and Advisor Communication Style

This study examines online commercial group chat from a structuration theory perspective. The findings support the influence of perceived technology attributes (control, enjoyment, reliability, speed, and ease of use) and chat group characteristics (group involvement, similarity, and receptivity) on customer satisfaction and the moderating role of advisor communication style on these influences. Furthermore, our results show that chat group characteristics influence customer satisfaction directly as well as indirectly via perceived technology attributes. Online chat satisfaction in turn influences behavioral intentions. Finally, group-level perceptions are found to add considerably to perceptions at the individual level. Our study illustrates that structuration theory provides a sound foundation for theoretical development and empirical investigation of online group chat. Also it shows that retailers need to carefully manage the intricate interplay between technology, chat groups, and online advisors to foster a satisfying experience for customers.     

Stability of membership in market segments identified with a disaggregate consumption model

This paper examines the stability of membership in market segments formed from groups of households with consumption functions that indicate similar responsiveness to price, advertising, and habitual consumption rates. Four segments were identified for a particular brand of a frequently bought product: About 10% of the sample consume the brand at a steady rate; about 30% shift quantities consumed systematically over time; about 30% are very price sensitive; and the largest group of 35% are moderately price sensitive. The four segments do not have sharp demographic differences. Results indicate a high degree of instability in segment membership, with half of the households switching segments in two successive years. In a field experiment contaminated by heavy promotion, a sharp increase in advertising to an experimental group tended to inhibit household segments switching (particularly to more price-sensitive segments) relative to switching that occurred in a control group under more nearly normal advertising pressure.     

The Development of Organizational Capabilities and Corporate Entrepreneurial Processes: The Case of Chinese Automobile Firms

Corporate entrepreneurship (CE) has contributed to the rapid growth of emerging‐market firms (EMFs), yet little is known about this phenomenon from a process perspective. This article examines how EMFs develop organizational capabilities in pursuit of CE as a strategy to catch up with their global competitors. By adopting a case study method, our in‐depth analysis of two leading Chinese automobile companies identifies specific organizational capabilities that enable firms’ CE activities at different stages—initiation, development, and implementation. Our findings also reveal how different means of developing organizational capabilities lead to different catch‐up strategies, which subsequently influence firms’ entrepreneurial transformation and value creation. © 2014 Wiley Periodicals, Inc.     

The Importance of Relationship Quality: Maximizing the Impact of Expatriate Contact with a Local Host

Contact between expatriates and a local host‐a specific type of peer mentoring‐has been shown to result in benefits to adjustment, social support, and intercultural competence. This longitudinal study examines the role of the quality of this contact. Expatriates in the Netherlands were randomly divided into an experimental group (N = 33) in which 21 participants had developed high‐quality contact with their host, and a control group (N = 32) that had no host. The results suggest the higher the quality of the contact, the more benefit the expatriate experienced. Moreover, expatriates with low‐quality contact did not experience a detrimental effect. Theoretical and practical implications for mentoring in general, and peer mentoring of expatriates specifically, are discussed. © 2015 Wiley Periodicals, Inc.     

The ethics of lottery advertising: Issues and evidence

After a discussion of the evolution and criticisms of state run lotteries, this article examines the ethics of lottery advertising. A discussion of the appeals used by lottery advertisers is followed by evidence concerning the impact of expected value information on lottery purchase intentions. Findings point toward less emphasis on the lottery as a solution to financial and job problems and more emphasis on information about the actual value of a lottery bet. Using accepted standards from the marketing literature, lottery advertising is found to be deceptive.Shaheen Borna is Professor of Marketing at Ball State University. He has a DBA. His articles have appeared in theJournal of Business Ethics, Journal of Health Care Marketing, British Journal of Criminology, Journal of Accountancy, Akron Business and Economic Review, andProceedings of the American Marketing Associations.James M. Stearns is Associate Professor of Marketing at Miami University, Oxford, Ohio. Dr. Stearns is co-author ofThe Integration of Ethics into the Marketing Curriculum: An Educator's Guide andMarketing Ethics: An Annotated Bibliography. He is co-editor ofReadings in Marketing Ethics. Dr. Stearns' current research interests are the use and portrayal of the elderly in advertising, ethical and unethical behavior in academe, and the impact of technology on marketing curriculum.     

Seeing Is (Not) Believing: Managing the Impressions of the Firm’s Commitment to the Natural Environment

This paper examines stakeholder responses to impression management tactics used by firms that express environmental commitment. We inductively analyzed data from 98 open-ended questionnaires and identified two impression management tactics that led respondents to believe that a firm was credible in its commitment to the natural environment. Approximately, half of the respondents responded to illustrative impression management tactics that provide images of, and/or broad-brush comments about, the firm’s commitment to the natural environment. The other half responded to demonstrative impression management tactics, which provide specific facts and details about the firm’s operations. The research results provide important insights into the effects of organizational transparency. In this paper, we explore these findings and provide directions for future research.Pratima Bansal is an associate professor and the Shurniak Professor in International Business at the Richard Ivey School of Business. Her research has been published in the Academy of Management Journal, Organization Science, Strategic Management Journal, Journal of Business Ethics, the British Journal of Management, and the Journal of Management Studies. Her research interests are primarily in the areas of sustainable development and international business.Geoffrey Kistruck is a PhD Candidate in Strategic Management at the Richard Ivey School of Business. His research has received distinguished best paper awards at academic conferences, and his research interests are primarily in the areas of corporate governance and nonprofit organizations.     

White collar productivity: The search for the holy grail

The search for increased productivity has led to a great many claims about how it might be accomplished. Nowhere have the claims been more brazen and yet less well supported empirically than those made on behalf of the technologies designed to support office work. The paper examines some of the arguments and claims made, suggesting that most of them are off target. While the new technologies may be of substantial value, the emphasis should beon increased effectiveness, not on greater efficiency. Only then are the visions of the future likely to be fulfilled. David W. Conrath is Professor of Management Sciences at the University of Waterloo. He was formerly Assistant Professor of Industry and Operations Research at the University of Pennsylviania. He has published more than fifty articles in such journals as: Management Science, Computer Networks, Behavioral Science, Canadian Medical Association Journal, New York State Journal of Medicine, Health Services Research, etc. He has been the founder and initial director of the Centre for the Evaluation of Communication-Information Technologies.     

Ethical leadership across cultures: a comparative analysis of German and US perspectives

This paper examines beliefs about four aspects of ethical leadership –Character/Integrity, Altruism, Collective Motivation and Encouragement– in Germany and the United States using data from Project GLOBE (Global Leadership and Organizational Behavior Effectiveness) and a supplemental analysis. Within the context of a push toward convergence driven by the demands of globalization and the pull toward divergence underpinned by different cultural values and philosophies in the two countries, we focus on two questions: Do middle managers from the United States and Germany differ in their beliefs about ethical leadership? And, do individuals from these two countries attribute different characteristics to ethical leaders? Results provide evidence that while German and US middle managers, on average, differed in the degree of endorsement for each aspect, they each endorsed Character/Integrity, Collective Motivation and Encouragement as important for effective leadership and had a more neutral view of the importance of Altruism. The findings are reviewed within the social‐cultural context of each country.     

Analysis of Joint Ventures Local Managers' Behaviors and Its Impact on Joint Venture Cohesiveness:

This study investigates whether there is a significant different in the level of cohesiveness perceived by two different groups of managers - local firms' local managers (Korean) and joint venture local managers (Korean) - and also examines relative importance of underlying variables that distinguish the two groups of managers in terms of cohesiveness. The findings indicated that joint venture local managers demonstrate a far lower level of cohesiveness than local firms local managers. The important variables which differentiate the two groups in terms of cohesiveness are found to be sense of inequity in rewards, negative group image, and sense of temporality.     

Managerial ethics and microeconomic theory

There is a very apparent conflict between economists and ethicists over the moral standards that should be applied to the managers of business firms. The view of most economists is that moral standards in business are not relevant, beyond the normal personal obligations to speak the truth and observe the law, because profit maximizing behaviour, under market and resource constraints, leads inexorably to social welfare optimization. The opposing view of most humanists is that modern markets are not competitive enough to be constraining, that profit maximization often leads to social harm, and that welfare benefits are unjustly distributed. The article examines the moral constructs in microeconomic theory and the ethical objections to that theory at both the pragmatic and theoretic levels, and concludes that inappropriate assumptions about the nature and worth of human beings in the economic paradigm require the use of moral standards for business decisions and actions. LaRue Tone Hosmer is Professor of Policy and Control at the School of Business Administration, University of Michigan. His most important publications are: The Entrepreneurial Function, Prentice-Hall, 1977; Academic Strategy, University of Michigan Press, 1979; Strategic Management, Prentice-Hall, 1982; and Formation Planning, McGraw-Hill, 1984.     

Participation in the organization: An ethical analysis from the papal social tradition

How one structures an organization is not only important from the perspective of productivity and efficiency, but primarily how it affects the moral formation of those who are employed in that organization. Organizational structures whether in the manufacturing, service or non-profit sector have moral dimensions that cannot be escaped. Papal social tradition has been concerned about the moral formation of all workers within the organization. This tradition has maintained that an essential component to a humane organizational structure is participation of those involved in the organization, and consequently that participation must be understood primarily in terms of the formation of employees. This article explores the papal social tradition's understanding of participation and examines its significance in today's organizational environment, particularly in reference to work-teams.Michael Naughton is an assistant professor at the University of St. Thomas in St. Paul, MN. He holds a joint appointment in the theology and management departments. He received his Ph.D. in theology, where he studied social ethics and organizational theory. He is currently finishing his MBA at the University of St. Thomas. He is the author ofThe Good Stewards which examines the relationship between organizational issues and the Catholic social tradition. He has also published several articles and has delivered several papers, presentations, and workshops on organizational issues and the Christian social tradition.     

Positive Group Context,Work Attitudes,and Organizational Misbehavior: The Case of Withholding Job Effort

Considering the organization’s ethical context as a framework to investigate workplace phenomena, this field study of military reserve personnel examines the relationships among perceptions of psychosocial group variables, such as cohesiveness, helping behavior and peer leadership, employee job attitudes, and the likelihood of individuals’ withholding on-the-job effort, a form of organizational misbehavior. Hypotheses were tested with a sample of 290 individuals using structural equation modeling, and support for negative relationships between perceptions of positive group context and withholding effort by individual employees was found. In addition, individual effort-performance expectancy and individual job satisfaction were negatively related to withholding effort. The findings provide evidence that individual perceptions of positive group context play a key role in the presence of misbehavior at work. The results indicate that positive group context might be an important element of ethical climate that should be managed to temper occurrence of such adverse work behavior. Roland E. Kidwell (PhD, Louisiana State University) is an associate professor in the Management and Marketing Department in the College of Business at the University of Wyoming. His major research and teaching interests focus on new ventures and economic development, family business, social entrepreneurship, business ethics, and workplace deviance. His research has been published in academic journals such as the Academy of Management Review, Journal of Management, Journal of Business Venturing, International Entrepreneurship and Management Journal, Journal of Accounting and Public Policy and Journal of Business Ethics. He is co-editor of the book, Managing Organizational Deviance (Sage, 2005). Sean R. Valentine (DBA, Louisiana Tech University) is Professor of Management in the Department of Management, College of Business and Public Administration at the University of North Dakota. His research and teaching interests include business ethics, human resource management, and organizational culture. His work has appeared in journals such as Human Relations, Journal of Personal Selling & Sales Management, Journal of Business Research, Behavioral Research in Accounting and Journal of Business Ethics.     

Using AI Techniques in the Grocery Industry: Identifying the Customers Most Likely to Defect

The food retailing market has reached a mature stage where companies need to be competitive if they are to survive. Customers are ever more demanding and retailers need to design and introduce new ways of learning about their customers if they are to retain them (Leeflang & Van Raaij ). This article examines the efficiency of the LAMDA classifier (Learning Algorithm Machine for Data Analysis) (Aguado ; Aguado et al. ) in identifying customer's behaviour; specifically examining which customers are most likely to defect when a new retailer appears on the scene. The study carried out in this project is based on data gathered from a Spanish grocery chain: Supermercats Pujol, SA – ‘Plus Fresc’, winner of the 1998 Global Electronic Marketing Award, www.plusfresc.es     

The kitchen and the multinational corporation: An analysis of the links between the household and global corporations

The paper examines relationships between multinational corporations and the unwaged work women do in their homes. It is argued that far from being a sanctuary, the home has become a dumpsite for unnecessary and unsafe products. Women in North America and the Third World are now dealing with health and safety issues in their neighbourhoods and households. Consciousness of these dangers has resulted in mobilization and the formation of alliances aimed at confronting multinationals and securing more government regulation. The experience of one group of women in a small Ontario community is described. Harriet Rosenberg is Assistant Professor in the Social Science Division at York University. She is the Principal Investigator of a SSHRC Grant for her Aging and Caregiving in an African Population. She is the co-author of Through the Kitchen Window: The Politics of Home and Family, with M. Luxton, Network Basic Series, Garamond Press, Toronto; and co-author with M. FitzGerald of Surviving in the City: Urbanization in the Third World, Oxfam, Toronto.Paper presented at Women and the Invisible Economy Conference, Institute Simone de Beauvoir, Concordia University, Montreal, Quebec, Feb. 22, 1985.     

Framing Effects in Risk Perceptions of Aids

This paper examines a boundary condition of the ease-of-retrieval effect shown to affect risk perceptions of AIDS (Raghubir and Menon 1998; R&M). R&M had shown that when AIDS-related behaviors were difficult (vs. easy) to recall, people reduced their estimates of contracting AIDS, based on an inference that the more difficult an item was to recall, the smaller the population of behavioral experiences in memory, from which it was drawn. In this paper, we show that when people can attribute recall difficulty to task contingencies (i.e., the difficulty is not informative about their own behavioral experience), the content of the information recalled from memory, rather than the ease with which such information was recalled, affects judgments. In such a scenario, framing the recall task as one that causes AIDS leads to perceptions of higher risk versus one that prevents AIDS. Theoretically, these results show that the use of information accessibility as a cue is based on inferences about the population from which the information is drawn. Managerially, the results suggest that risk perceptions are based on contextual cues that affect content and accessibility of memory-based information.     

Salaries and promotion opportunities in the English banking industry, 1890–1936: a rejoinder

The article is a rejoinder to Andrew J. Seltzer's article, published in Business History in August 2010, which critiqued an article published in May 2008 on the topic of clerical salaries in London, 1870–1914. It examines trends in salaries and promotions of branch clerks at the London, County and Westminster Bank and at the National Provincial Bank, and focuses on the London area for the period 1880–1913. It argues that salaries increased between 1880 and 1895 and then declined from 1895 to 1913. Adjusting for tenure and inflation, salaries were approximately at the same level in 1913 as they were in 1880. It also examines the relationship between tenure and salary, linking both to the rise of internal labour markets in Britain's large retail banks.     

Personal values: Potential keys to ethical decision making

Personal values have long been associated with individual decision behavior. The role played by personal values in decision making within an organization is less clear. This study examines the relationship between personal values and the ethical dimension of indicated decisions utilizing discriminant analysis. Past research has found that managers tend to respond to ethical dilemmas situationally. The study examines personal values as they relate to four types of ethical dilemmas.David J. Fritzsche was a visiting professor at Florida International University when this article was written. His articles have appeared in numerous journals and books. He is also a co-author ofThe Business Policy Game, a strategic management simulation.     

Legislated Ethics or Ethics Education?: Faculty Views in the Post-Enron Era

The tension between external forces for better ethics in organizations, represented by legislation such as the Sarbanes–Oxley Act (SOX), and the call for internal forces represented by increased educational coverage, has never been as apparent. This study examines business school faculty attitudes about recent corporate ethics lapses, including opinions about root causes, potential solutions, and ethics coverage in their courses. In assessing root causes, faculty point to a failure of systems such as legal/professional and management (external) and declining personal values (internal). We also found that faculty recommend external forces as a remedy more often than increased ethics educational coverage; we contextualize this finding with recent ethics education literature. We conclude by proposing that neither legislation nor ethics education alone are complete when addressing widespread unethical corporate acts and offer a multi-faceted approach to ethics educational opportunities. Jeri Mullins Beggs is an Assistant Professor of Marketing at Illinois State University. She earned her Ph.D. in marketing at Saint Louis University. Her current research interests are ethics education, health care marketing, and social marketing. Her work has been presented and published at various conferences and journals including most recently the Journal of Management Education, Marketing and Public Policy conference and the Consumer Satisfaction, Dissatisfaction, and Complaining Behavior conference. She also recently served as co-editor of a special issue of Journal of Management Education on Teaching Business ethics. Kathy Lund Dean is a member of the management department at Idaho State University. She earned her Ph.D. in organizational behavior and philosophy from Saint Louis University. Her current research interests lie in operationalizing non-traditional research methodologies, immersion pedagogies such as service-learning, and spiritual wholeness and authenticity in work place. Her research has appeared in multiple journals including Journal of Management Education, Journal of Management, Spirituality, and Religion, Journal of Organizational Change Management, International Journal of Public Administration, and Academy of Management Executive. She serves as the Associate Editor for the Journal of Management Education.