Value Creation from Intellectual Capital: Convergence of Knowledge Management and Collaboration in the Intellectual Bandwidth Model

Current efforts in managing knowledge have concentrated on creating, sharing and storing knowledge while business problems require the combined use of these intellectual resources to enable organizations to provide innovative and customized services. The Intellectual Bandwidth model posits that an organization's potential to create value is determined by its intellectual assets and collaboration capabilities. While this is a potentially powerful assertion, the model does not explain the relationship between knowledge management and collaboration. This paper argues that knowledge management and collaboration have common, mutually interdependent purposes and practices. It demonstrates this interdependence, by mapping collaboration processes to knowledge management activities. Following an analysis of the relationship between knowledge management activities and collaboration, this paper concludes with implications for the use of collaboration technologies for increasing the potential of an organization to create value.     

现代企业业绩评价指标体系中知识资本计量管理的研究

知识资本是企业内部以知识为基础、可以创造竞争优势的一种特殊资产。知识经济条件下无形资产的内容极大丰富 ,使得建立在原来经济基础上的传统会计方法对知识资本的确认、计量、管理和报告有一定的局限性 ,进而影响了现代企业业绩的正确衡量和评价。国内外实务界和学术界都在对此进行着不懈的研究。一个重要的发展趋势就是在业绩评价指标体系中运用平衡计分卡 ,引入非财务指标。本文试图运用平衡计分卡对知识资本进行确认、计量和管理 ,以期对充分发挥知识资本的潜在价值 ,提升企业价值和建立我国企业业绩指标体系 ,有所裨益。     

基于人力资本不确定性的风险投资契约设计

信息不对称是契约理论的核心概念 ,是交易契约设计的最基本原因。目前很多研究者都倾向于风险投资过程中的信息不对称主要来自于高新技术的不确定性 ,认为信息缺口是因人们对某种专业知识的缺乏。在风险投资契约过程中 ,信息不对称的根源并不是自然技术的外生不确定性 ,而是人力资本的内生不确定性 ,具体表现为人力资本投入、产出、退出三个方面的不确定性。风险投资的契约设计应基于人力资本的不确定性。风险投资应分段进行并设计好剩余索取权分配与剩余控制权安排等契约条款。     

企业知识资本及其管理

知识资本是知识经济时代特有的一种资本形态 ,是人类社会经济发展到一定阶段的必然产物。知识资本将在组织结构、管理方式、市场营销、发展战略等各个方面对企业产生重要影响 ,所以企业必须根据知识资本的特点对其进行有效管理。     

高绩效工作系统与智力资本的关系研究

最近十几年,智力资本越来越受到学术界和企业界的重视。文章通过文献回顾发现,尽管已经有从雇佣关系和职能角度对人力资源管理与智力资本关系的研究;但是从高绩效工作系统角度进行的研究还很缺乏。而且,深入分析高绩效工作系统与智力资本各维度关系的实证研究更为鲜见。文章通过以北京、上海、广东和山西等地204家企业为样本,进行实证检验后发现:高绩效工作系统能够促成智力资本的全面发展;并且高绩效工作系统的内部匹配会对人力资本和客户资本具有显著的正向影响。     

智力资本管理与企业竞争优势构建

在知识经济时代,智力资本已取代物质资本、货币资本成为企业竞争优势的源泉。构建企业竞争优势,必须创建企业智力资本的集约和共享与开发和创新系统,加强对企业智力资本的管理,实现企业资本价值的提升。     

物流企业智力资本测度的探索

对智力资本进行有效管理与开发是企业亟待解决的问题,而构建科学的智力资本测度体系是有效管理并开发智力资本的基础和首要条件。为更好地开发物流企业智力资本,应基于当前智力资本研究成果,融合物流企业自身特点,构建物流企业智力资本测度体系。研究发现,物流企业智力资本是人力资本、结构资本、关系资本三大要素耦合、交互作用的结果,其要素结构一直处于动态变化之中。同时,物流企业智力资本存量也并非一成不变,它们随企业所处生命周期阶段的不同、国家相关政策等环境的变化而变化,并使得智力资本总量发生变化。在不同的发展阶段,智力资本对物流企业的贡献存在差异,且物流企业智力资本各要素对处于不同发展阶段的企业所贡献的价值也不尽相同。尽管智力资本结构存量一直处于动态变化之中,但在有限的财务约束下,在三要素的彼此互动、互相制约、紧密耦合下,每个存量并不会无限增大。由此,可以提出既定投入条件下物流企业智力资本效益最大化的构想,即以当前人力资本、结构资本、关系资本价格作为生产要素投入价格构造等成本函数,以人力资本、结构资本、关系资本三要素为生产要素构建三维立体坐标,来展示物流企业智力资本三要素之间的互相影响与约束。物流企业管理者通过对三要素的不断调整使之得以动态平衡,形成智力资本的有效结构,从而实现产出的最大化。当然,随着物流企业智力资本要素构成的复杂化,该构想可进一步推广到多维空间坐标,探讨多维空间下物流企业智力资本的动态优化问题。     

从知识管理角度谈企业知识管理系统的构建

探讨了知识管理在企业管理中的应用、企业知识管理系统的组成、构建的障碍。提出了企业知识管理系统的初步框架结构,涉及到管理学、计算机科学等学科的多方面知识。     

我国企业智力资本管理研究综述

智力资本在企业经营管理中的地位日益重要,十九大报告中提出21世纪是一个知识经济和智力资本占主导的时代,然而,如何进行管理并使之增值就成为企业面临的日益迫切的任务。尽管目前我国大部分企业已经意识到智力资本的重要性,但大多数企业并没有一个清晰的智力资本管理架构,也不知道如何采取有效的智力资本管理措施及其发挥的巨大作用来增强企业的核心竞争力。通过对相关文献的整理分析,全面探究近十年来企业智力资力管理的研究动态,梳理提炼主要研究内容和管理方法,挖掘研究中的问题和不足,以期为未来的企业的智力资本管理提供借鉴,提高我国企业的竞争力。     

海底捞企业员工知识资本的创新管理及启示

员工知识资本是员工个体所拥有或能控制的、能为公司带来竞争优势的一切知识和能力总和.实践中,海底捞依靠“低学历”员工知识资本创造了非凡业绩,给中国服务业带来了很多有意义的启示.在学术研究方面,海底捞模式使得知识资本研究从组织层次延伸到个体层次,扩大和丰富了知识资本的内涵,使学术界特别是知识资本实践者加深了对人力资本的认识.海底捞是中国服务行业运用员工知识资本的典范,海底捞雇佣的不是员工的体力,而是员工的脑力;海底捞对顾客的差异化人性服务是由员工脑力直接完成的;海底捞员工结构资本直接催生了人力资本、直接或间接催生了顾客资本的产生.     

Intellectual Capital and the New Wealth of Nations

If asked, few managers today would deny the importance of intellectual capital to successful performance. But organisational practice – for example performance measurement and accounting techniques – have not yet been adjusted to recognise the changing origins of wealth creation. The author of this article argues that firms and countries which lag on this issue do so at their peril. He identifies and examines some examples of best practice and indicates how they could be generalised.     

Business Ethics and the Development of Intellectual Capital

This paper documents that business ethics has positive impacts upon the development of intellectual capital. Knowledge has become the most important asset of modern businesses, and this study argues that business ethics is associated with the development of intangible knowledge resources—intellectual capital. Businesses with ethical values at the core reinforce ethical conducts and successfully build trust with their various stakeholders, leading to the formation of an ethical and trustworthy corporate culture and a positive corporate environment. Thus, in this reasoning, an ethical approach to business can encourage open communication, problems solving, knowledge sharing and creativity among employees to increase organisational capital; enhance interactions and relationships with suppliers, customers and other stakeholders to increase social capital; attract and retain good talent to increase human capital. Questionnaire survey is adopted as the research method with businesses in the electronic and information technology industries in Taiwan as sample. The results suggest that business ethics is associated with increased intellectual capital. Thus, this study demonstrates that the development of intellectual capital is in line with strengthened ethics. It contributes to the literature through combining research on business ethics with intellectual capital theories and extends the extant intellectual capital literature.     

知识员工心理资本开发与组织人力资源管理

文章首先阐述了心理资本的定义、构成要素等方面的研究：然后,分析了知识员工需要提高心理资本;最后,从人力资源管理角度对知识员工心理资本进行开发与培养．提出了相关建议。     

Corporate Governance and Intellectual Capital Disclosure

The aim of this article is to analyse the internal mechanisms of corporate governance (board of directors and ownership structure), which influence voluntary disclosure of intangibles. The results appear to corroborate the view that an increase in institutional investor shareholding has a negative effect on voluntary disclosure, supporting the hypothesis of entrenchment, whereas an excessive ownership by institutional investors may have adverse effects on strategic disclosure decisions. The results also indicate that an increase in the number of members of the board to up to 15 has a beneficial effect on the disclosure of intangibles. However, as this number increases, the effect inverts and becomes adverse to improving the capacity for supervision and control in the decision-making process regarding the voluntary disclosure of intangibles. The findings endorse the recommendation of the most of the Corporate Governance Codes regarding an advisable maximum of 15 members on a board to ensure its effectiveness and internal cohesion.     

Increasing Intellectual Bandwidth: Generating Value from Intellectual Capital with Information Technology

An organization's Intellectual Bandwidth (IB) is its capacity to transform External Domain Knowledge (EDK) into Intellectual Capital (IC), and to convert IC into Applied Knowledge (AK), from which a task team can create value. An organization's IB is an upper boundary on its ability to solve complex problems. To create value, members of an organization must search for knowledge, share it, and, bring it to bear on the issue at hand. The Intellectual Bandwidth of an organization must therefore be, to a certain extent, a function of the ability of its members to access data, information, and knowledge that is relevant in the context of the task at hand in order to understand the causes and consequences of their problem. They must reason about possible solutions and their potential consequences. Throughout the task they must communicate with other stakeholders and subject matter experts as they make a joint effort toward their goal. This paper develops a model of IB based on these and other concepts. It posits that IB is the product of a Hierarchy of Understanding and a Hierarchy of Collaboration. The paper suggests that the model may be useful for analyzing and deploying IT in ways that reduce the cognitive load of bringing EDK and IC to bear on the task at hand. Future research must focus on refining and validating constructs and developing measures of IB, and using those measures to find ways to increase the value derived from EDK and IC.     

Intellectual Capital and the New Wealth of Nations II

In the second part of his analysis of intellectual capital and the issues it raises for managers, the author concentrates on the distinction between intellectual capital and human capital. In particular, he argues that intellectual capital is far more important than human capital in economic growth, the creation of wealth and competitive advantage. He concludes with a discussion of why business education has not made intellectual capital central to its curriculum despite its importance.     

管理系统认知结构及其知识获取

运用认知科学的方法探讨管理系统具有一定的科学意义,也具有重要的应用前景。一个优秀的管理者会随着千变万化的管理环境变迁,结合自己的知识、经验而采取相应的管理策略,更新并构成新的管理系统的知识结构。     

顾客知识管理的概念与体系

知识经济时代的顾客是个性化、多样化的,顾客需求趋于多元化,企业只有有效地进行顾客知识管理,才能认知顾客、管理顾客关系和交付顾客价值。因此,顾客知识管理将会是企业新的竞争优势的重要来源。     

知识管理系统结构及实施对策研究

知识管理系统将成为企业决策层的得力助手，成为企业提高知识学习能力、创新能力、知识管理能力，以及提高企业核心竞争能力的主要工具。因此，国内越来越多的企业把目光转移到知识管理系统的研究和实施中来。为提高企业创新能力主要研究了知识管理系统的构成和其中所包含的技术，以及企业实施知识管理系统的策略。     

论知识经济与知识产权保护

人类社会即将进入知识经济时代,而知识经济的发展离不开知识产权保护。本文分析了知识经济的特征、知识经济与知识产权保护的关系以及从加强立法、执法工作和提高全民知识产权意识等方面探讨了如何加强我国的知识产权保护。