Corporate Social Responsibility and Employee–Company Identification

This study proposes two identification cuing factors (i.e., CSR associations and CSR participation) to understand how corporate social responsibility (CSR) relates to employees’ identification with their firm. The results reveal that a firm’s CSR initiatives increase employee–company identification (E–C identification). E–C identification, in turn, influences employees’ commitment to their company. However, CSR associations do not directly influence employees’ identification with a firm, but rather influence their identification through perceived external prestige (PEP). Compared to CSR associations, CSR participation has a direct influence on E–C identification. On the basis of these findings, it is argued that CSR performance can be an effective way for companies to maintain a positive relationship with their employees.     

荣氏家族企业的诚信理念、社会责任及启示

诚信和社会责任是现代企业在建设和谐社会进程中必须遵循的基本原则,同时也是现代企业持续经营的核心竞争力。现代企业的竞争已经超越了资金、技术等硬实力范畴,更表现为企业文化软实力范畴的竞争。文章通过研究荣氏家族企业以诚信理念和社会责任为核心的企业文化及其特点、影响因素,希望对现代企业,尤其是我国民营企业的企业文化建设有所启示。文章强调现代企业要在市场竞争中持续健康地发展,建设积极的企业文化不可缺少。同时,积极的企业文化必须符合中国社会伦理道德和现代市场经济商业文明的基本规则。     

Alliances Between Corporate and Fair Trade Brands: Examining the Antecedents of Overall Evaluation of the Co-branded Product

This research investigates the potential for a “fair” co-branding operation. A major corporate brand is fictitiously allied with a Fair Trade labelling organization brand. The sample for the study is composed of 540 respondents, representative of the French population. By considering commercial brands and Fair Trade labels as dissimilar in terms of customers’ perceived Fair Trade orientations, this article studies (1) how this lack of similarity impacts perceived congruence between both entities (i.e. perceived relevancy and expectancy of the alliance) and (2) how prior brand attitudes and congruence influence customers’ evaluation of the co-branded product. The results of this research demonstrate that: (1) Consumer prior brand attitudes toward the partner brands influence very little customers’ evaluation. (2) Perceived similarity of the partner brands has a strong influence toward congruence of the co-branding operation. Results also indicate that congruence (measured as relevancy and expectancy) has a strong influence upon customers’ evaluation. (3) An inverted U-shaped relationship exists between perceived similarity and relevancy of the alliance, and between expectancy and customers’ evaluation. The results obtained through the test of a partial least square model, and inverted U-shaped hypothesis, represent a new insight into co-branding theory. The high discursive power of fair co-branding is a key issue: the corporate brand provides the alliance with its leading position, while the Fair Trade brand provides the ethical attribute.     

中央与地方养老保险责任划分模式设计

中央与地方社会保障责任划分集中体现在养老保险责任划分上.本文提出两种模式,一是"统账全分、全国统筹",即改养老保险统筹缴费为养老保险税,相应收支归中央,基础养老金全国统筹,结余划转给全国社会保障基金;个人账户保留"费",收支归地方,目标替代率以上部分的养老待遇由地方补充养老保险解决,结余由地方做实个人账户.二是"统账对分、省级统筹"过渡模式,即养老保险统筹收入作为共享税,中央与地方各半分成,固化的养老保险债务由中央与地方按不同比例分担,个人账户缴费收支结余归地方,养老保险制度运行集中由省级管理.     

The Relationship Between Corporate Social Responsibility and Earnings Management: An Exploratory Study

In this article, we explore the relationship between corporate social responsibility (CSR) and earnings management (EM). Our CSR index, using KLD data, incorporates information from the following issue areas: the community, corporate governance, diversity, the product, employee relations, the environment, and human rights. Results show that more socially responsible firms have higher quality accruals and less activity-based EM, both of which impact financial reporting quality.     

Between Profit-Seeking and Prosociality: Corporate Social Responsibility as Derridean Supplement

This article revolves around the debate surrounding the lack of a coherent definition for corporate social responsibility (CSR). I make use of Jacques Derrida’s theorizing on contested meaning to argue that CSR’s ambiguity is actually necessary in light of its functional role as a “supplement” to corporate profit-seeking. As a discourse that refuses to conclusively resolve the tension between profit-seeking and prosociality, CSR expresses an important critical perspective which demands that firms act responsibly, while retaining the overall corporate frame of shareholder supremacy. CSR does this by ambivalently affirming both profit-seeking and prosociality, a necessary contradiction. Attempts to reduce CSR’s ambiguity can thus only succeed by undermining its viability as a normative discourse that captures how certain elements of society understand how firms should act. The analysis suggests that greater scholarly attention is needed with regard to the material discursive environments within which discourses such as CSR are deployed. A discursive approach to research could thus benefit future practitioners, who have to act according to fluid standards of responsibility that cannot be authoritatively defined, but which can be better understood than they are at present.     

无锡供电公司：让社会责任根深叶茂无锡供电公司全面社会责任管理实践纪实（一）

“一棵大树要长得枝繁叶茂、硕果累累。必须根深蒂固。我们把企业履行社会责任看作一棵大树,基层单位推进的全面社会责任管理就是这棵树的树根,只有根扎得深、扎得稳,在肥沃的土壤中,才可能郁郁葱葱,长成参天大树。”     

A Bi-Directional Examination of the Relationship Between Corporate Social Responsibility Ratings and Company Financial Performance in the European Context

Research focusing on the relationship between measures of Corporate Social Responsibility (CSR) and company financial performance has led to mixed results in the North American context. In addition, the ethical attitudes and approaches toward CSR investments of both companies and rating agencies are not necessarily the same in Europe and the United States. In this study, we use CSR ratings issued by a major European CSR ratings agency (Vigeo) to examine in a bi-directional manner the relationships between CSR ratings and financial performance in the European context. By bi-directional, we mean an examination of the relationship between prior CSR ratings and subsequent accounting and financial performance and reciprocally, the impact of accounting and financial performance of year N ? 1 on CSR ratings of year N. Our principal findings are: (1) the greater the market capitalization of a company, the higher the Vigeo rating, (2) the higher the risk of the company, the lower the Vigeo rating, and (3) the greater the stock market return of a company, the lower the Vigeo rating. Based on these findings, we propose (1) a concept of “political visibility” pursuant to which enterprises of a greater size are exposed to greater pressure to conform to norms of socially acceptable behavior, (2) a concept of “priorities” in which enterprises that have resolved their most urgent financial needs have a greater ability to invest in CSR, (3) a concept of “rating downgrading” which reveals the sanctioning role of the rating agency from an ethical standpoint.     

The Missing Link Between Corporate Social Responsibility and Consumer Trust: The Case of Fair Trade Products

This paper investigates the link between the consumer perception that a company is socially oriented and the consumer intention to buy products marketed by that company. We suggest that this link exists when at least two conditions prevail: (1) the products sold by that company comply with ethical and social requirements; (2) the company has an acknowledged commitment to protect consumer rights and interests. To test these hypotheses, we conducted a survey among the clients of retail chains offering Fair Trade products. The results show that socially oriented companies can successfully leverage their reputation to market products with high symbolic values.     

企业社会责任：影响和期望还是公平和效率？ 责任竞争力论之五

ISO26000对社会责任给出了明确的定义,这也是全球对社会责任定义的最大共识。社会责任是什么呢？社会责任是一个组织通过道德的和透明的行为,来为其决策和活动所带来的环境和社会影响所承担的责任。所以一个组织的责任大小也就是其决策和活动所带来的影响的大小。那么这种影响都是对谁的呢？这些决策和行为都涉及哪些方面呢？     

企业社会责任对员工角色外行为的影响机制

文章旨在揭示企业社会责任对内部利益相关者的行为的影响效果及影响机制,为此,把员工角色外行为作为结果变量,把员工关于企业社会责任的共享知觉(企业社会责任)作为自变量,把员工对组织的信任(组织信任)作为中介变量,探讨企业社会责任对员工角色外行为的直接影响,以及组织信任在两者之间的中介效应。通过对80家企业的696名在职员工进行问卷调查,采用多层线性模型技术对样本数据进行统计分析,文章研究发现,员工关于企业自发责任(针对社会和非社会组织、消费者和员工的责任)的共享知觉对员工角色外行为有显著的影响,而且组织信任在两者关系中起部分中介作用,相反,员工关于企业基本责任(对政府的责任)的共享知觉对员工角色外行为的影响不显著,对组织信任的影响也不显著。基于研究结论,文章提出了相应的管理建议和未来的研究方向。     

Building Trust Between Consumers and Corporations: The Role of Consumer Perceptions of Transparency and Social Responsibility

Developing trust in a company is a significant part of building the company-consumer relationship. Previous studies have sought to identify the positive consequences of trust such as loyalty and repurchase, but the question of what builds trust remains largely unanswered. To answer the question, we developed a model that depicts the relationships among transparency, social responsibility, trust, attitude, word-of-mouth (WOM) intention, and purchase intention. An online survey was conducted with a US nationwide sample of 303 consumers, and the data were analyzed using the structural equation modeling method. The results indicated that consumers’ perceptions of a corporation’s efforts to be transparent in the production and labor conditions and to be socially responsible by giving back to the local community directly affected these consumers’ trust and attitudes toward the corporation, and indirectly affected their intentions to purchase from and spread positive WOM about the corporation. Theoretical and practical implications are discussed.     

The Influence of Corporate Psychopaths on Corporate Social Responsibility and Organizational Commitment to Employees

This study investigated whether employee perceptions of corporate social responsibility (CSR) were associated with the presence of Corporate Psychopaths in corporations. The article states that, as psychopaths are 1% of the population, it is logical to assume that every large corporation has psychopaths working within it. To differentiate these people from the common perception of psychopaths as being criminals, they have been called “Corporate Psychopaths” in this research. The article presents quantitative empirical research into the influence of Corporate Psychopaths on four perceptual measures of CSR and three further measures of organizational commitment to employees. The article explains who Corporate Psychopaths are and delineates the measures of CSR and organizational commitment to employees that were used. It then outlines the research conducted among 346 corporate employees in Australia in 2008. The reliability of the instrument used is commented on favorably in terms of its statistical reliability and its face and external validity. Results of the research are described showing the highly significant and negative influence of Corporate Psychopaths on all of the measures of CSR and of organizational commitment to employees used in the research. When Corporate Psychopaths are present in leadership positions within organizations, employees are less likely to agree with views that: the organization does business in a socially desirable manner; does business in an environmentally friendly manner and that the organization does business in a way that benefits the local community. Also, when Corporate Psychopaths are present in leadership positions within organizations, employees are significantly less likely to agree that the corporation does business in a way that shows commitment to employees, significantly less likely to feel that they receive due recognition for doing a good job, to feel that their work was appreciated and to feel that their efforts were properly rewarded. The article argues that academics and researchers in the area of CSR cannot ignore the influence of individual managers. This is particularly the case when those managers have dysfunctional personalities, or are actually psychopaths. The article further argues that the existence of Corporate Psychopaths should be of interest to those involved in corporate management and corporate governance because their presence influences the way corporations are run and how corporations affect society and the environment.     

Influence of Corporate Social Responsibility on Loyalty and Valuation of Services

The study of corporate social responsibility has been the object of much research in recent decades, although there is a need to continue investigating its benefits as a marketing tool. In the current work we adopt a multi-dimensional perspective of social responsibility, and we carry out market research to determine the perceptions of users of mobile telephone services about economic, legal, ethical and social aspects of their operating companies. With these data we determine the structure and components of the concept of social responsibility. Subsequently, this is related with the overall evaluation of the service and loyalty by means of a model of structural equations, in order to determine the influence of corporate social responsibility on these concepts, and hence its benefits as a commercial tool. Dr. Ma del Mar García de los Salmones is Professor of Marketing at the University of Cantabria (Spain). Her current research interests include corporate social responsibility, brand image and consumer behaviour. She received her Ph.D. in Business Administration in 2002 with her work “Corporate Image as a Key Variable in Firm Choice: Identity and Positioning of Mobile Phone Business”. Dr. ángel Herrero is Professor of Marketing at the University of Cantabria (Spain). His current research interests include consumer behaviour, e-commerce and corporate social responsibility. He received his Ph.D. from the University of Cantabria in 2002 for his work on “The Process of Adoption of a New Sales System: An Application to B2C e-commerce”. Dr. Ignacio Rodríguez del Bosque Rodríguez is Professor of Marketing at the University of Cantabria (Spain). His areas of research include business communication, relationship marketing and distribution channels. His works have previously been published in the several international journals, like Journal of Retailing and Consumer Services, Tourism Management and Industrial Marketing Management.     

社会责任履行与企业信誉资本生成——基于问卷调查的实证分析

信誉是企业利益相关者对企业的一种综合评价,社会责任影响利益相关者行为,因此对企业信誉可能产生积极的影响。通过问卷调查的实证分析,发现顾客责任、环境责任和慈善责任对企业信誉有显著的正向影响,而政府责任和员工责任对企业信誉影响不明显。     

The Embeddedness of Responsible Business Practice: Exploring the Interaction Between National-Institutional Environments and Corporate Social Responsibility

Academic literature recognizes that firms in different countries deal with corporate social responsibility (CSR) in different ways. Because of this, analysts presume that variations in national-institutional arrangements affect CSR practices. Literature, however, lacks specificity in determining, first, what parts of national political-economic configurations actually affect CSR practices; second, the precise aspects of CSR affected by national-institutional variables; third, how causal mechanisms between national-institutional framework variables and aspects of CSR practices work. Because of this the literature is not able to address to what extent CSR practices are affected by either global or national policies, discourses and economic pressures; and to what extent CSR evolves as either an alternative to or an extension of national-institutional arrangements. This article proposes an alternative approach that focuses on an exploration of links between disaggregated variables, which can then be the basis for imagining new national-institutional configurations affecting aspects of CSR. It illustrates this approach with an exploration of the importance of development aid policy for CSR practices in global supply chains.     

品牌即信誉主体与信任主体的关系符号

品牌的背后是主体的人,因此品牌首先具有信誉主体性,同时品牌信誉又由作为他者的信任主体建构;如此,便逻辑性地揭示出了品牌本质即信誉主体与信任主体的关系符号达成。作为信誉主体与信任主体的关系符号之品牌,有狭义与广义之分。狭义品牌为人们所常指代的企业或产品品牌,它是由企业或产品之信誉主体与消费者为核心的利益关系人之信任主体共同达成的关系符号。而广义品牌有着丰富的呈现,其中个人品牌、国家品牌作为企业主体不同方向的延伸,其双主体的关系符号也同样逻辑清晰。以品牌即信誉主体与信任主体的关系符号来解读品牌,有望使品牌成为促进社会发展最具有公约数的崇高理念。     

Interfirm Alliances in the Small Business: The Role of Social Networks

In light of the increasing importance of strategic alliances in shaping competition, this study explored whether the social network of small firm executives can be leveraged to facilitate the establishment of interfirm alliances. Analyses are based on a mail survey of 149 small manufacturing firms in the northeast United States. Results indicate that the social networks of senior executives account for 11–22 percent of the variance in the degree to which firms engage in alliances, depending on the type of alliance. Results also show that the number of interfirm alliances is positively related to several networking properties (propensity to network, strength of ties, and network prestige). Findings are discussed in the context of network theory, social embeddedness, and the overall implications for management researchers and practitioners.     

Creating Meaningful Brands: The Relationship Between Brand Name and Brand Mark

Marketing theorists espouse that the long-term success of a brand is contingent upon the proper selection and operationalization of brand meaning prior to market entry. Nevertheless, prior research has not addressed how to design multiple branding elements that together can convey consistent brand meaning. Results of the first study support a relationship between structural characteristics of the brand name (e.g., front vs. back vowels) and the brand mark's size, shape, and color. The second study found that brands with marks that are consistent in design with the brand name better communicate intended brand meaning. An important implication is that a properly operationalized brand may require fewer marketing expenditures to create brand image.