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1.
Electronic word-of-mouth (eWOM) is playing an increasingly important role in influencing consumer behavior, and it represents another opportunity for marketers to build support for their brands. This study explores how the gender of the reader influences how eWOM is perceived. An experiment grounded in evolutionary psychology examines how males and females differ in their perceived trust of eWOM of positive, negative, or mixed valence. The results indicate that females place greater trust than males in eWOM messages. But both genders find eWOM of mixed valence more trustworthy than entirely positive or negative eWOM. A follow-up phenomenological study of male and female consumers who had experienced eWOM shed more light on the experimental findings and offers additional support for their evolutionary basis. Theoretical and practical implications are discussed as well as recommendations for further research. 相似文献
2.
Given the current social problem of obesity, past and current research efforts have examined consumer choice and decisionmaking regarding food consumption. However, preventative health behaviors such as exercise are also instrumental in combating the obesity epidemic. Limited studies in the marketing literature have explored how internal and psychological characteristics influence physical activity and exercise regularity. Thus, this study seeks to examine how individual self-efficacy impacts exercise behavior. Findings indicate that in order to fully explain the relationship between perceived self-efficacy and exercise regularity, significant mediating factors such as health consciousness, goal progress, attitude toward exercise, and satisfaction with current weight must be included in the decision-making process. Implications for consumers, social marketers, and public policy makers are discussed. 相似文献
3.
网络营销可以大幅度的降低成本,利用网站的形式也可多方位的展示企业形象,成为重要的交际和销售的工具。在各种复杂的网络营销手段中,色彩的运用越来越多,成为差异化品牌策略、摆脱同质化竞争、提高产品附加值的重要手段。随着网购市场的迅速膨胀,网上竞争也越来越激烈,除了一些原有要求之外,顾客还需要一个像实体商店一样的良好的购物环境。本文着重说明色彩的心理效应在网络营销中的重要地位,帮助网络商店更好的争取客户,研究结果具有一定现实意义。 相似文献
4.
This research project seeks to discover whether certain characteristics of a moral issue facilitate individuals’ abilities
to detect violators of a conditional rule. In business, conditional rules are often framed in terms of a social contract between
employer and employee. Of significant concern to business ethicists is the fact that these social contracts are frequently
breached. Some researchers in the field of evolutionary psychology argue that there is a biological basis to social contract
formation and dissolution in business. However, although it is inescapable that biological forces shaped a fixed neural structure
that guides and limits humans’ abilities, we argue that characteristics of the situation in which the person finds himself
or herself moderate the activation of these neural circuits in ordinary business social contract situations. Specifically,
the moral intensity associated with the social contract conditional rule is likely to influence peoples’ abilities to detect
violators of the rule. This study utilizes adapted versions of the Wason selection task and manipulates the issue-contingent
moral intensity characteristics of magnitude of consequences, proximity, and social consensus to assess if moral intensity
facilitates detection of rule violators. Results from this empirical study indicate no relationship between moral intensity
characteristics and issue recognition but do provide insights into the evolutionary psychology approach.
David M. Wasieleski is an Assistant Professor in the Leadership and Change Management Division of the A.J. Palumbo School
of Business Administration and the John F. Donahue Graduate School of Business at Duquesne University. He received his Ph.D.
from the University of Pittsburgh. David’s recent research focuses on individuals’ biological propensity for ethical behavior
and its effect on workplace relationships. His other research interests include moral intensity, cognitive moral development,
stakeholder agenda-building, and policy learning.
Sefa Hayibor is an Assistant Professor of Management in the Sobey School of Business at Saint Mary’s University (Canada).
He received his Ph.D. from the University of Pittsburgh. His research interests include business ethics and ethical decision-making,
stakeholder motivation and management, charismatic leadership, and cognitive heuristics and biases. 相似文献
5.
绿色营销、公益营销和社会营销的比较分析 总被引:2,自引:0,他引:2
王建华 《商业经济(哈尔滨)》2010,(9):89-91
绿色营销、公益营销和社会营销都是对传统营销观念的发展和修正,符合企业发展的基本规律。其中社会营销的内涵最为丰富,是和传统营销观念相对应的一种新的营销观念;绿色营销源于社会营销;公益营销是社会营销观念指导下的营销方式的创新;三种既有密切联系又各有侧重。不同的营销形式,在为企业营销行为提供新的选择的同时,也给企业提出了新的社会要求。一个理性的企业,在营销形式的选择上,应结合企业自身的具体情况,根据企业生产经营的发展阶段和企业所处的内外部特定环境,科学理性的选择有效的营销行为。 相似文献
6.
Corina Şerban 《食品市场学杂志》2013,19(2):81-92
The notion of corporate social responsibility has evolved into a fairly complex concept that can influence the very world we live in. Today's society is interested not only in companies' financial results but also in the way they conduct their businesses. Corporations everywhere try to respond to new environmental challenges by actively engaging in the life of the community and by developing relationships based on mutual trust with consumers. This article introduces the corporate social responsibility domain by underlining the importance of this concept to the later development of a company. The article denounces the results of research conducted on Romanian consumers regarding corporate social responsibility campaigns undergone by firms in Romania. Its purpose is to bring insight into Romanian consumers' perceptions of recent social campaigns, reviewing the extent to which these consumers are willing to become involved in society's well-being. The survey conducted here attempts to provide answers to issues that concern the companies' involvement type, their purview, the reasons for participating in society's welfare, as well as the social campaigns' most common action areas. The results gathered show that corporate social responsibility is not only a promotion method, but a method that implies the effective involvement in the life of the community and in its subsequent issues, therefore representing a real means of support for the economic development of the community in question. In conclusion, companies must put their social conscience into use when dealing with their clients and stakeholders, by offering solutions to environmental concerns, resource management, mutual aid, and welfare rising from corporate support. 相似文献
7.
A Social Marketing Template for Solving the Musicians’ Dilemma Through Nonprofit Healthcare Networks
Corey S. Jackson 《非赢利和公共部门市场学杂志》2014,26(1):80-98
The Musicians’ Dilemma—the lack of affordable healthcare for the uninsured or underinsured musical entrepreneur—is actually a common problem plaguing not only 33% of musicians, but approximately 19% of the American population as a whole. The current research uses social marketing principles to conceptualize a template for designing a marketing program that meets the healthcare needs of the target market. Health Alliance for Austin Musicians (HAAM) is a nonprofit organization that links healthcare providers, local businesses, and community donors in a network providing basic preventive health services to this essential segment of the community. HAAM's business model is analyzed and cast on the social marketing framework so that it can be adapted for use by other music cities. Although the template could also be applied to serve other uninsured populations, it is critical that research be undertaken to understand the specific characteristics and needs of each target market and used to adapt the model to those populations. 相似文献
8.
关于组织行为研究的五大前沿走势 总被引:1,自引:0,他引:1
从组织行为研究领域的前沿走势来看,后现代主义思潮在相当大的程度上具有标识性,这在各个相关学科中都有显著表现,如在组织行为基本原理方面,以演化(心理学)理论为新视角、新支点和新方法,对有关组织行为的基本特征及一般规律作出通论性归纳和解说;在组织经济行为方面,从传统"理性行为"的狭小视界中走出,直面现实人类行为,去解说组织中个体或群体的经济行为规律;在组织社会行为方面,在社会学关于"社会现象"的大背景下,将人的行为放置在特定的社会情境中去观察,以解析那些超越个体人格差异的群体心理现象及行为表现;在组织政治行为方面,研究特定社会政治环境中,一个组织为获取生存合法性和持续竞争优势,其成员究竟如何在内部通过权力斗争,以及在外部与其他组织间围绕控制权展开较量,从而实现组织场域利益最大化;在组织整合管理行为方面,以"战略性激励"为核心,密切关注现代组织学习型变革基本趋势。 相似文献
9.
ABSTRACTFindings of two experimental studies show that Instagram influencers with high numbers of followers are found more likeable, partly because they are considered more popular. Important, only in limited cases, perceptions of popularity induced by the influencer's number of followers increase the influencer's perceived opinion leadership. However, if the influencer follows very few accounts him-/herself, this can negatively impact popular influencers’ likeability. Also, cooperating with influencers with high numbers of followers might not be the best marketing choice for promoting divergent products, as this decreases the brand's perceived uniqueness and consequently brand attitudes. 相似文献
10.
社会营销与关系营销的理论对比分析 总被引:2,自引:0,他引:2
本文通过对社会营销观念和关系营销观念的理论对比,找出两种营销观念在理论和观点上的联系与区别,并对两种观念在具体实践中的应用进行了分析,对企业树立科学发展观,追求社会与企业的可持续发展具有极其重要的现实意义。 相似文献
11.
The purpose of this study is to examine how firms implement social media systematically to drive strategic marketing actions. To this end, the study conceptualises social media implementation as a multidimensional, organisational construct composed of social media strategy, active presence, customer engagement initiatives and social media analytics. Using primary data, the study operationalises the social media implementation construct and tests its effect on firm performance isolated into social media performance and marketing performance. The results indicate that all except the active presence dimension of social media implementation are positively related to social media performance. The results further indicate that social media performance is positively related to marketing performance. The study contributes to the literature by offering a novel conceptualisation and empirical validation of the social media implementation construct. 相似文献
12.
In this article we build on the program of research in well-being marketing by further conceptualizing and refining the conceptual
domain of the concept of consumer well-being (CWB). We then argue that well-being marketing is a business philosophy grounded
in business ethics. We show how this philosophy is an ethical extension of relationship marketing (stakeholder theory in business
ethics) and is superior to transactional marketing (a business philosophy grounded in the principles of consumer sovereignty).
Additionally, we argue that well-being marketing is based on duty ethics concepts, specifically the duty of beneficence and
non-maleficence. Subsequently, we show how the well-being concept guides marketing decisions for consumer goods firms. 相似文献
13.
Marketing Communications and Corporate Social Responsibility (CSR): Marriage
of Convenience or Shotgun Wedding? 总被引:1,自引:0,他引:1
This paper aims to examine the role(s) that the various vehicles of marketing communications can play with respect to communicating,
publicising and highlighting organisational CSR policies to its various stakeholders. It will further endeavour to evaluate
the impact of such communications on an organisation’s corporate reputation and brand image. The proliferation of unsubstantiated
ethical claims and so-called ‘green washing’ by some companies has resulted in increasing consumer cynicism and mistrust.
This has made the task of communicating with, and more importantly convincing, an organisation’s stakeholders vis-à-vis its
CSR credentials even more difficult. This paper argues that marketing communications tools can play a major role in conveying
a company’s CSR messages and communicating a more socially responsible image. 相似文献
14.
Y世代是指在1980-1990年之间出生的人,他们已步入房地产消费市场,并呈现了一些新的消费行为特征。通过对他们购房心理分析的基础上,分别从产品策略、价格策略、营销渠道策略和促销策略角度提出相应的房地产营销策略。 相似文献
15.
由消费者心理过程谈房地产销售策略 总被引:3,自引:0,他引:3
人类的心理现象可分为心理过程和个性心理 ,前者包括感觉、知觉、情感、意志等活动过程 ,具有人类普遍性 ;后者主要表现为能力、气质、性格等心理因素在个性方面所表现出的差异 ,具有人之个别性。根据人们的心理过程中呈现出的一般心理活动规律 ,房地产开发商就可在营销推广过程中制定出可实施的销售策略。 相似文献
16.
AbstractPrevious studies suggest that marketing strategy is developed and used to mobilise and configure the actions of firm actors, creating a set of stabilising activities focused on the firm–customer dyad. Destabilising forces precipitated by the Internet and associated digital technologies involving contention and disruption by multiple actors are much less prevalent in the marketing literature. The central point we advance is that rather than marketing strategy being a controlled and stabilising force for firms in their relationships with customers, it can often lead to socially produced spaces where consumers and, importantly, other multiple actors form a social movement to actively attempt to destabilise it and contest its legitimacy. Using an innovative research approach, the findings of this study show how social movements proactively enrol and mobilise a wide range of relevant actors into a network of influence. Critical to this are rhetorical strategies, acting as important levers in attempts to destabilise and delegitimise a dominant firm’s marketing strategy. 相似文献
17.
Advertising is embraced by companies as a means of building awareness, sales, and customer loyalty. However, in recent years advertising has changed. Digital marketing and social media marketing have gained a greater prominence (Lamberton & Stephen, 2016). While megabrands spend millions of dollars on advertising, small businesses often view advertising as an expense rather than a means of generating revenue. Small service business owners are often skeptical of the value of digital marketing and social media. This study examines various digital and social media channels that can be utilized to grow their business. 相似文献
18.
Martin Eisend 《国际广告杂志》2018,37(4):526-547
Prior reviews have outlined the state of research of humour in advertising and showed that some findings deserve further explanations. This paper makes the point that evolutionary psychologists’ explanations of the functions of humour can provide new or alternative explanations for these findings and suggest new research avenues. The evolutionary functions of humour have been widely discussed in the literature, but advertising researchers have neglected biological nature and biological evolution as additional or alternative explanations for humour in advertising. The paper contributes to the advertising literature and broadens perspectives for research on humour in advertising by reviewing research on the evolutionary functions of humour, by showing how these functions can explain the use, effects, and moderators of humour in advertising beyond the explanations provided in prior literature, and by suggesting new propositions for future research on humour in advertising. 相似文献
19.
The portrayal of women in advertising is a prolific research topic and extant studies have emphasized the negative attitudes of female consumers toward stereotypic depictions of women in advertising in general. However, empirical evidence regarding female consumers’ responses to specific ads depicting women in decorative roles is scarce and conflicting. Drawing on the principles of evolutionary psychology, the present paper proposes that women's attitudes toward such ads are underlied by the evolved context-sensitive mechanism of intrasexual competition. Relevant hypotheses are tested through two experimental studies. The findings indicate that decorative portrayals in advertising elicit more favorable attitudes when female consumers compete through a self-promotion strategy with regard to a competitor derogation one. Additionally, the temporal orientation of self-referencing during ad processing emerges as a moderator of the influence of the motivational state elicited by the medium context on attitudes. 相似文献
20.
Moses L. Pava 《Journal of Business Ethics》2009,85(3):391-401
This article explores and examines some of the findings from the burgeoning field of evolutionary psychology. How important are these results to our understanding of morality and ethics? In addition, more specifically, how important are theses results to our understanding of business ethics? I believe that the jury is still out on these questions. This article: (1) summarizes some of the strengths of evolutionary psychology (of which there are several); (2) identifies specific findings and suggests that many of these findings are overstated and exaggerated; and (3) points out several methodological limitations and weaknesses. The article does not, in the end, recommend jettisoning evolutionary psychology. To the contrary, its point is that evolutionary psychology is a potentially useful method among many others to help us to better understand our “moral universe.” However, evolutionary psychology will never allow us to pierce through “the illusions that evolution and culture have saddled us with” as the psychologist Steven Pinker over-promises. This is true for the simple reason that science itself is both a product of evolution and a cultural practice. The aspiration of some evolutionary psychologists to transcend evolution (nature) and culture (nurture) through science is itself a dangerous illusion. Nevertheless, evolutionary psychology’s modest findings to date are a welcome contribution to anyone interested in making better and wiser ethical decisions, business or otherwise. The more knowledge we gain about our own brains and how they functions the better. These findings, however, should be subject to the same systematic scrutiny and healthy skepticism one would apply to any moral or ethical claim regardless of its origins. That is the purpose of this article. 相似文献