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1.
Abstract

This study explores how young millennials understand and respond to newsfeed native advertising on Facebook, rooting our focus on its covert nature of the ad format. Drawing insight from two persuasion-related theories, we conducted focus group interviews and in-depth interviews with Facebook users aged 19–29. The study revealed three major themes regarding their interactions with newsfeed ads: persuasion knowledge, positive and negative experiences and avoidant coping responses. Participants showed a high level of persuasion knowledge of how Facebook newsfeed ads work and ambivalent attitudes toward newsfeed native ads. Despite some benefits, newsfeed native ads presented strong negative responses, which were often accompanied by reactance and ad avoidance. Multiple themes regarding negative experiences emerged: ad intrusiveness, ad clutter, a lack of relevance, too personal, privacy concern, goal impediment and covertness. Participants also voiced less autonomy in controlling their exposure to newsfeed ads. Theoretical and managerial implications are discussed and a model for future research is provided.  相似文献   

2.
    
It has been generally assumed that higher levels of scepticism towards advertising invariably lead to higher resistance to advertising appeals. The main purpose of the present research was to examine whether highly sceptical consumers' resistance can be overcome by appeals associated with higher credibility. We tested our hypotheses using message sidedness as an advertising variable that has been associated with higher (two-sided) versus lower (one-sided) credibility. In three experimental studies, we examined more versus less sceptical consumers' responses to two- versus one-sided appeals. We found that two-sided messages are more effective in increasing purchase intentions, through enhanced credibility, but only for consumers who are more sceptical of advertising. Less sceptical consumers trust both messages equally and their purchase intentions are not affected by the type of message. Importantly, we also showed that highly sceptical consumers trust two-sided appeals as much as their less sceptical counterparts. The study contributes to the literature on advertising and persuasion knowledge by showing that advertising scepticism does not elicit a single response tendency, as originally conceptualized. Rather, advertising scepticism is more consistent with the underpinnings of the Persuasion Knowledge Model, in that higher knowledge about persuasion tactics aids consumers to better cope with, and not invariably resist persuasion attempts. We conclude that transparency pays off because it may entice a more sceptical audience and, at the same time, it does not harm less sceptical consumers' trust and purchase intentions.  相似文献   

3.
    
Scholars have historically assumed that consumers' persuasion knowledge is invariably linked to skepticism about advertising and marketing. As a result, studies have often used skepticism-focused stimuli to prompt persuasion knowledge access. However, as originally conceptualized, persuasion knowledge also includes an understanding of persuasion tactics that are trusted and believed, which suggests that accessing persuasion knowledge does not necessarily make consumers more skeptical. In this paper, we propose that, for at least some persuasion knowledge research questions, skepticism-focused interventions may be too “one-sided” because they bias participants to consider only the skeptical side of persuasion knowledge. The purpose of the present research is to test whether the “one-sided” persuasion knowledge interventions that are used in persuasion knowledge research encourage skepticism more than balanced interventions that focus consumers on the negative and positive motives that may underlie persuasive communication. Across three experiments with three distinct subject pools and over 2,500 participants, we demonstrate that one-sided versus balanced manipulations of persuasion knowledge can have differential effects on consumer skepticism. This is an important finding because skepticism-focused operationalizations are frequently employed in persuasion knowledge research.  相似文献   

4.
    
This study assessed how and to what extent self-regulation of online behavioral advertising (OBA) is executed on participating companies' websites. Based on the principles of OBA, as outlined by the Digital Advertising Alliance and Federal Trade Commission, we analyzed the format of OBA notices, explanation of OBA notices, opt-out options, transparency, and use of unacceptable notices. A series of content analyses was done in the years 2013 and 2015. Our results indicated slight improvements over the years, but the specific details of the implementation continued to fall short of the standards. In terms of accessibility and visibility, many websites demonstrated problematic presentations or lack of the components necessary to increase consumers' understanding and control over the practice of OBA.  相似文献   

5.
    
In the present study – a naturalistic laboratory experiment – coviewing of TV commercials reduced their effectiveness (delayed proven ad recall) from 63%, obtained by single viewers, to 43%, for both coviewers. During coviewing, the ‘mere presence of another’ apparently distracts each coviewer's attention from the screen. The reduction in TV ads' effectiveness due to coviewing is equivalent to the loss from channel-change zapping, which reduces ad recall to 45%. More deleterious but less prevalent modes of digital video recorder-enabled ad avoidance are skip-button zapping, which reduces recall to 35%, and moderately fast zipping ( × 8 fast forward), which reduces ad effectiveness almost entirely, leaving only 6% recall. This study concludes with some practical suggestions for improving the effectiveness of TV commercials seen by a coviewing audience.  相似文献   

6.
    
Telemedicine, despite its longstanding presence, has emerged as a valuable resource amidst health crises. Yet, research on individuals' willingness to embrace telemedicine in such circumstances remains scarce. This article employs the Motivation–Opportunity–Ability theory to construct a novel framework for investigating how motivational, opportunity-related, and ability-related factors influence individuals' intention to use telemedicine during a health crisis. A sample of 468 respondents from Indonesia participated in an online survey. The data were analyzed using covariance-based structural equation modeling and the Hayes PROCESS macro. The findings revealed that contamination avoidance, telemedicine usability, and privacy concerns significantly influence the intention to use telemedicine services. Moreover, the findings also confirmed the moderated moderating effect of e-health literacy and technology optimism on the relationship between contamination avoidance and intention to use telemedicine services. By deepening our understanding of the factors shaping individuals' intention to use telemedicine services, this study makes valuable academic contributions to the field of telemedicine adoption literature. Additionally, it provides practical insights for telemedicine providers aiming to enhance individuals' intention to use telemedicine services during critical health situations.  相似文献   

7.
Applying advertising contextual theory, we examined the conditions under which native advertising embedded in a news website was more effective. With the use of college students (n = 189), a 2 (type of ad: native vs. banner) × 2 (type of ad placement: solo vs. duo) × 2 (persuasion knowledge: high vs. low) online experimental design was employed. In the solo condition, native advertising was evaluated more favorably than banner advertising in perceived fit, ad credibility, brand attitudes and click intention. Significant interaction effects between ad type and placement type were found on all dependent variables, with native advertising showing a significant decrease in duo (vs. solo) placement. These interaction effects appeared to be more pronounced for consumers with high persuasion knowledge, confirming its moderating role. Theoretical and managerial implications were discussed regarding the strategic placement of native advertising in news websites.  相似文献   

8.
In our fast-changing technological world, the line between the offline and online world has become blurred and individuals are faced with constant opportunities to divulge personal details. The process of disclosing sensitive information to others is necessary for establishing, maintaining, and building relationships, both with people and businesses; however, it also creates opportunities for misuse of the disclosed information. Consumers who are willing to disclose personal information online may often be unaware of the full implications of such disclosure. By thoroughly exploring the origins and processes of self-disclosure, and outlining its development in interpersonal and online communication, individuals will become more aware of their (sometimes competing) implicit and explicit disclosure behaviors necessary for enacting strong privacy management. Utilizing communication privacy management (CPM) theory, this article proposes a framework for ongoing consideration of how self-disclosure and privacy function online. By framing privacy in terms of the literature of communicative self-disclosure, CPM instructs the building of privacy boundaries that are functional for consumers and marketers alike, allowing people to protect themselves online while also ensuring their continued enjoyment of Internet provided benefits.  相似文献   

9.
The avoidance of TV advertising categories often include either mechanical (e.g., switching channels) or behavioral (e.g., talking to someone). Previous research seeking to explain avoidance with demographic and attitudinal factors shows conflicting results. Our aims are: to identify from these factors any that might consistently predict avoidance (by conducting surveys in three quite different cultures, the UK, Chile and Turkey), and: to compare the influence of demographic factors on avoidance with those of attitude to advertising. Males use more mechanical avoidance methods, whereas females use more behavioral avoidance methods. More educated people generally report higher behavioral avoidance. Family size and age help to explain avoidance in some countries but not in others. A negative overall attitude towards advertising is important generally in explaining mechanical avoidance. Behavioral avoidance is more important and is best explained by a combination of demographic and attitudinal factors. Country of residence is significant in predicting behavioral avoidance.  相似文献   

10.
    
The proliferation of covert online advertising formats such as advergames has raised concerns about consumers’ ability to recognize such content as advertising and about how recognition affects evaluative outcomes. The present research utilized an online experiment (N?=?179) to examine differences between covertness of advertising format (advergame vs. online video commercials) on advertising recognition, and whether sponsorship transparency mediates – and mitigates – the negative effects of advertising recognition on attitude toward the ad, attitude toward the brand, and purchase intent. The results show that covertness of advertising format, recognition, and sponsorship transparency all shape consumers’ responses to online ads. Specifically, the predicted negative indirect effect of covertness of advertising format on attitudes and behavioral intention via advertising recognition reversed valance when sponsorship transparency was included in the serial mediation model.  相似文献   

11.
    
This study provides an understanding of the underlying processes and attitudes toward advertising while watching in TV and YouTube. We intend to contribute to better understand what could lead senior consumers to avoid advertising. The aims are to (i) analyze the relationship between drivers to ad avoidance among senior viewers and (ii) compare the perceptions about those drivers between TV advertising and YouTube advertising among senior viewers. A sample of 214 senior viewers provided data to test the hypotheses. Findings reveal that irritation seems to be the crucial factor that lead consumers to avoid whacking advertising. A negative attitude toward advertising and skepticism do not mediate the effect between advertising irritation and avoidance. The article also provides managerial implications and suggestions to further research.  相似文献   

12.
    
This research describes a new persuasion knowledge measure for older consumers which can be applied for both diagnostic and preventive purposes. Persuasion knowledge refers to information, attitudes, beliefs and schemas guiding our behaviour in situations where persuasion is involved. Many older consumers belong to a specific, vulnerable group, who often fail to maintain their interest in persuasive situations, so the proposed measure could serve a better understanding of their behaviour. First, a new, situation‐based achievement measure, entitled ‘Persuasion Knowledge Achievement Measure’ (PKAM), was developed in university samples (N = 530) in several stages. Afterwards, the developed measure was adapted to older individuals, resulting in the Persuasion Knowledge Achievement Measure for Older People (PKAM‐OP). Following a pilot study with personally‐assisted data collection (N = 50), the examinees were reached through an elderly care network in a two‐stage procedure (N = 183, N = 116). The psychometric analyses of the data show a high level of reliability and validity for both tests. The results of the main research studies indicate that there are two subscales of the measure: ‘Agreeableness’ and ‘Persuasion Knowledge’. Based on the empirical data, the subscales provide reliable measures of features which guide behaviour in persuasive situations. In sum, PKAM‐OP can fulfil theoretical and practical needs in research and prevention interventions focusing on older consumers.  相似文献   

13.
    
The utilization and governance of the internet and adjacent disruptive technologies have created numerous challenges to ensuring consumer online privacy. This study employs the power–responsibility equilibrium theory to explore emerging online privacy issues in the data‐driven marketplace. This exploratory study, based on semi‐structured interviews, explains why online shopping consumers are increasingly worried about their privacy and why they behave in a manner that could be detrimental to the consumer–vendor relationship. The findings suggest that deficiencies of corporate privacy responsibility and regulatory protection have deprived consumers of privacy empowerment. These deficiencies have also accentuated perceived privacy contract violations to trigger privacy concerns and subsequent defensive responses. We identify enhancement of consumer privacy empowerment and assuagement of privacy contract violations as two separate mechanisms of addressing online privacy issues. We also highlight the importance of addressing power and responsibility dynamics for maintaining a healthy information‐exchange environment.  相似文献   

14.
    
Abstract

As a result of constant efforts to improve consumers’ online advertising experiences, native advertising has started to gain popularity on social networking sites (SNSs). This survey study examined antecedents of avoidance of native advertising on SNSs and the moderating role of consumer skepticism toward native advertising. Our findings suggest perceived intrusiveness and perceived informative and entertainment advertising value as major antecedents of consumer advertising avoidance. Additionally, the number of brands that consumers are following on SNSs and negative communication among peers on SNSs were found to be factors affecting native advertising avoidance. Finally, consumer skepticism toward native advertising was found to be an important moderating variable in the mechanism of advertising avoidance on SNSs.  相似文献   

15.
    
Watching television advertising can represent a significant decision in time allocation. Those who avoid advertising represent a threat to advertisers and to television companies who depend upon advertising revenue. Two factors central to time allocation theory are identified as relevant to an understanding of television advertising avoidance behavior: time pressure and time planning. Drawing from Reactance theory, their significance in predicting two different types of avoidance, mechanical and behavioral, is examined empirically. As attitudes to time allocation are culturally and contextually dependent, two studies are reported, one in the UNITED KINGDOM, the other in Chile. In the former, time planning is a significant predictor of mechanical avoidance, in the latter behavioral avoidance is predicted by time pressure. The theoretical and practical implications of the findings are discussed.  相似文献   

16.
This article presents the results of a study of consumer reaction to three different types of information delivery in magazines: editorials, advertorials, and advertisements. The study draws on the Persuasion Knowledge Model to examine the effect of each form of information delivery on source influence, source credibility, perceived selling intent and purchase intention. The analysis indicates that the form of information delivery in print media affects the perceived credibility of the source of the information, the perceived selling intention and the purchase intention. Implications for marketers and policy-makers are also discussed.  相似文献   

17.
    
ABSTRACT

The protection motivation model has contributed usefully to researchers’ understanding of fear appeals in advertising. However, the empirical evidence reported to date in the literature has been mixed. An overview of literature reveals that the effect of emotional response and personal difference has not been explored as often as fear in health care marketing. The present study focused on this emotion in a context of antismoking advertisements. Based on the protection motivation theory, a modified structural model was proposed including emotional response and personal difference. Model was tested using college students in United States and Korea.  相似文献   

18.
夏定 《中国广告》2010,(12):118-119
互联网迅猛发展,使得网络广告成为社会重要媒介并且市场规模迅速扩展。但网络广告发布形式、内容多与现行法律法规不符,特别是虚假的网络广告已严重影响到社会稳定,消费者深受其害,社会各界对此反映强烈,而我国现行的《广告法》对如何规制网络广告基本未涉及,因此,如何运用法规加强网络广告监管,是当前亟须解决的问题。  相似文献   

19.
    
Unlike females, males tend to process informational ads in a heuristic manner and form their judgments based on the mere number of product assertions presented in a message. Consistent with this prediction, there was a positive linear relationship between argument quantity and message persuasiveness for males, and it persisted even when brand attributes conveyed in an ad were relatively unimportant. Alternatively, females' responses exhibited an S-shaped relationship between argument quantity and advertising effectiveness, and were affected by the strength of message claims. The author argued that this pattern occurred because females engaged in more detailed yet selective processing of advertising information.  相似文献   

20.
夏定  程兰  王叔良 《中国广告》2013,(12):124-126
《广告法》修订要成为在新兴经济复杂的环境中调整广告活动的主要法律依据。本文主要从五个方面分析了修善广告理机制订案亟待解决的问题:一是完管理部门的权责规定.创新管二是广告法与相关法律的协调:三是广告主体及责任认定:四是广告法与具体法规的内容的理顺和完善,五是将新情况、热点问题有选择地纳入广告法范围。并试图提出相应的解决问题的路径  相似文献   

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