Accountability and Extra-Role Behavior

Accountability is a foundational element of every organization, and it exists at multiple of levels. Every organization, regardless of size, has accountability mechanisms. However, the formal accountability mechanisms adopted by an organization are subject to the interpretations of individual organizational actors. As such, individuals facing ostensibly similar formal organizational accountability systems may feel or experience different levels of accountability. This distinction is critical because it is the perception of reality (i.e., as opposed to reality itself) that drives individual behavior. In this paper, we examined the relationship between accountability and a key organizational outcome—extra-role behaviors. Our results partially support the notion that some level of accountability is essential, but that the relationship between accountability and extra-role behaviors is non linear in nature, assuming a U-shaped form. Implications of these results are discussed.     

组织沉默的研究综述及研究展望

组织沉默是组织中普遍存在的一种群体现象,是指员工对组织潜在的问题保留个人观点的行为。组织沉默可以避免意见的分歧和正面的冲突,但更多的是给组织和个人带来消极的影响。组织沉默作为员工在组织中的行为表现,对组织绩效有重要的影响。     

Predictors of organizational citizenship behavior in relation to environmental and health & safety issues

Abstract

Organizational citizenship behaviors (OCBs) in relation to the environment and health and safety, commonly shaped by individual and voluntary initiatives, are essential factors for a smooth and efficient organization in firms. Our research explores the factors affecting OCBs related to environmental and health and safety issues in a Multinational Enterprise (MNE) operating in the oil & gas sector. More in detail, we tested the influence of personal attitudes, self-efficacy, organizational support and social norm on OCBs related to environmental and health and safety issues. The results show that personal attitudes and self-efficacy positively influence OCBs related to environmental and health and safety issues and those factors are influenced respectively by perceived organizational support and social norm. Moreover, we found that attitudes play a full mediation between social norm and OCBs related to environmental and health and safety issues and that organizational support on organization citizenship behavior for the environment and health and safety that is partially mediated through the perceived self efficacy. Finally, the results of our investigation are contextualized in the theoretical and managerial frameworks pointing to a number of avenues for further research.     

Organizational public value and employee life satisfaction: the mediating roles of work engagement and organizational citizenship behavior

Abstract

Building on Meynhardt’s public value concept, which has been developed to make transparent an organization’s contributions to the common good, we investigate the influence of organizational common good practices in the perceptions of employees (measured as public value) on employees’ work attitudes and life satisfaction. The proposed model is tested on a sample of 1045 Swiss employees taken from the 2015 Swiss Public Value Atlas data-set. Study findings reveal that organizational public value is positively related to employee life satisfaction, and that this relationship is partially mediated by work engagement and organizational citizenship behavior. Further, we show that employee common good orientations strengthen the positive impact of organizational public value on employee work engagement and organizational citizenship behavior. Results also provide evidence that the indirect effects of organizational public value on employee life satisfaction via work engagement and organizational citizenship behavior are stronger at higher employee common good orientation levels.     

促进还是阻碍:实践职业召唤对员工组织公民行为的影响机制研究

以往管理研究大多认为职业召唤对组织具有积极作用,但是实际工作中常常可以观察到有的员工实践职业召唤程度高而组织公民行为却低的现象,职业召唤究竟促进还是阻碍组织公民行为有待进一步探究。为了解释这一分歧,本研究基于自我调节理论下的多目标视角和自我决定理论,探索了实践职业召唤对组织公民行为的影响机制,深入分析了二元工作激情在实践职业召唤和员工组织公民行为中所起的中介作用和双向作用,揭示了职业召唤对组织公民行为正负交织的作用路径。基于分阶段收集的280份有效数据的研究结果表明:(1)实践职业召唤对和谐式激情和强迫式激情有显著的正向影响;(2)和谐式激情显著正向影响个人指向和组织指向的组织公民行为,而强迫式激情显著负向影响个人指向的组织公民行为;(3)和谐式激情在实践职业召唤与个人指向、组织指向的组织公民行为的关系中起到中介作用,而强迫式激情只在实践职业召唤与个人指向的组织公民行为之间起到中介作用。本文的研究发现可以为管理者全面认识职业召唤的积极和消极影响并进行合理运用提供启示。     

浅议组织行为学对企业管理效率的提升作用

本文主要从组织行为学的主要内涵入手,分析了组织行为学主要关注的内容,它与管理之间的关系,进而通过分析企业中管理的模式,以及在市场经济下管理者利用组织行为学的原理及相关方法来进行管理所带来的意义及效率的提升。     

Exploring managerial intentionality

To enable a better understanding of individual and, as a logical extension, organizational behavior, we set forth a theoretical framework of managerial intentionality. At its core are the concepts of desire and belief, which together form intentions. We argue that it is these intentions that may substantially affect strategic choices and, by that, organizational change. Exploring managerial intentionality, we acknowledge a central building block of cognitive science, which contrary to representations and computations has, by and large, been neglected in the management and organization literatures. We use the framework to explore the intrapersonal and interpersonal role of managerial intentionality as well as its effectiveness in an organizational context. We also clarify the differences to related concepts and discuss implications for future research. In doing so, we contribute to the overall objective of increasing our understanding of managerial action and organizational behavior.     

How Do Controls Impact Employee Trust in the Employer?

Do organizational controls facilitate or hinder employees’ trust in their organization? We addressed this question through a mixed‐methods design using three studies. Based on a literature review and an open‐response survey study (Study 1), we developed a theoretical model proposing that organizational control is positively related to employees’ trust in their organization, and that this relationship is mediated by procedural fairness and organizational prestige. This mediated model was tested and supported in a quantitative survey of 582 European managers and professional employees from a range of organizations (Study 2). A complementary, qualitative interview‐based study (Study 3) confirmed that well‐implemented controls facilitate trust in the organization; however, poorly implemented control systems that are inconsistent, overly rigid, or incentivize untrustworthy behavior can undermine trust in the organization. © 2015 Wiley Periodicals, Inc.     

The antecedents of charity trust and its influence on charity supportive behavior

This study develops and tests a model that evaluates eight antecedents of charity trust and its influence on volunteering and donating. Secondary data from a national Australian survey (N = 1,377) was collected and data was analyzed using partial least square path analysis. Key findings include identifying individual and organizational antecedents of charity trust and its influence on charity supportive behavior. Results show that organizational transparency is a very strong antecedent, followed by the individual awareness level of an individual towards the organization. We also examined the effect of gender as a moderating influence but did not find a significant effect. We conclude with managerial implications and areas for future research.     

Evaluation of the Impacts of Innovation in the Health Care Sector: A comparative analysis

Assessing impacts related to the adoption of an innovation represents a particular challenge. However, the use of innovation in government organizations does have some effects: some intended, others unintended; some desirable, others undesirable. Findings in literature now suggest that the use of innovation in government organizations produces beneficial results for the most part. The purpose of this article is to provide a multi-dimensional framework for assessing the impacts of innovation on an organization’s performance as perceived by individual stakeholders and at organizational level. In particular, this framework is designed to evaluate the impacts resulting from the introduction of electronic medical records, namely an organizational, cultural, and technological innovation that many health care providers are currently undertaking. It provides the results of a comparative analysis carried out in Spain and Italy and discusses the need for a more systematic evaluation assessment of the innovation processes.     

Exploring the link between organizational values and human resource certification

We contribute to the discussion of human resource (HR) certification by identifying organizational values as a key antecedent to (1) an organization's use of HR certification and (2) whether organizational members choose to pursue HR certification. Building on research which has looked at the influence of organizational values on the behavior and attitudes of the organization and its employees, we propose that key organizational values will influence the extent to which an organization and its members value HR certification. Specifically, we explore the relationship between the organizational values of innovation, people orientation, and stability and the extent to which an organization uses HR certification for selection purposes. In addition, we propose that these key organizational values will also influence whether the organization's members pursue HR certification. Exploring the link between key organizational values and HR certification is critical to our understanding of an organization's HR practices and the behavior of its employees. By taking a more organization focused perspective, we highlight the top-down effects of organizational values on the value of HR certification and call for additional research on the antecedents of the value of HR certification.     

Health in Organization: Towards a Process‐Based View*

abstract This paper reports on a collaborative project involving organization scholars and clinicians to examine the ways in which individual and organizational health are conceptualized in the literature. We illustrate how the use of systems theories (in this case complexity theory) in relation to organizational health introduces problems such as the risk of promoting organizational health at the expense of individual well‐being. The phenomena of organizational health and individual health are often presented as having a symbiotic relationship and we suggest some circumstances where this is not the case. Our central argument is that we need to move beyond current conceptual limitations and move towards a more process‐based model of health in organization rather than organizational health.     

THE INDIVIDUAL AND ORGANIZATIONAL CULTURE: STRATEGIES FOR ACTION IN HIGHLY-ORDERED CONTEXTS*

Writers in the management literature use one of three general concepts of culture: homogeneous organizational culture, heterogeneous subgroup cultures, and ambiguous cultures. In spite of their differences, each of these conceptualizations focuses attention primarily on the context in which the individual member of an organization acts, and suggests that the latitude for individual action increases as the orderliness of that context decreases. In doing so, the culture literature has underestimated the role of individual actors as active agents in their contexts, regardless of the degree of orderliness prevailing in them. By incorporating a more dynamic perspective of action into the cultural analysis of organizations, this article develops a framework which focuses attention on how individuals not only adhere to, but also depart from even highly-ordered organizational and subgroup cultures. This framework is then used to investigate managerial interactions during a planning meeting in HAPCO (a pseudonym), a Fortune 500 company. Two general conclusions emerge from these analyses. First, the normative force of HAPCO culture suppresses conflict, as well as the discussion of alternative ideas during decision-making meetings. Thus, this particular organizational culture severely limits the range of individual action. Second, even in large, highly-ordered organizations such as HAPCO, culture never completely dominates action because individuals comment critically on their situation. Consequently, individuals possess the capacity not only to adapt to, but also to challenge and depart from cultural rules. Four general types of strategies for individual action are empirically observed and conceptually distinguished.     

企业组织中个体腐败行为的影响因素研究

当前,一些企业组织正在或者已经发生着腐败行为,个体腐败像瘟疫一样到处蔓延。腐败现象愈演愈烈,给经济和社会发展带来了巨大破坏。在此大背景下,探索市场经济主体—企业组织中的个体腐败现象产生的原因,具有十分重要的现实意义。本文在回顾相关文献的基础上,设计了组织中个体腐败行为影响因素的概念模型,使用问卷调查的实证研究方法,对组织中个体腐败行为的影响因素进行具体分析,最终结果显示,公平、诚信、利己/利他主义对组织中个体腐败行为具有显著影响。     

Serving two organizations: Exploring the employment relationship of contracted employees

Although growth has occurred in contract employment arrangements both in the public and private sectors, scant research has been conducted on the organizations and employees affected by these arrangements.This study examines the employment relationship of long‐term contracted employees using a social exchange framework. Specifically, we examine the effects of employee perceptions of organizational support from contracting and client organizations on their (a) affective commitment to each organization and (b) service‐oriented citizenship behavior. We also examine whether felt obligation toward each organization mediates this relationship. Our sample consists of 99 long‐term contracted employees working for four contracting organizations that provide services to the public on behalf of a municipal government. Results indicate that the antecedents of affective commitment are similar for the client and contracting organization. Employee perceptions of client organizational supportiveness were positively related to felt obligation and commitment to the client organization. Client felt obligation mediated the effects of client perceived organizational support (POS) on the participation dimension of citizenship behavior. Our study provides additional support for the generalizability of social exchange processes to nontraditional employment relationships. Implications for managing long‐term contracted employees are discussed. © 2006 Wiley Periodicals, Inc.     

Linking job insecurity to well-being and organizational attitudes in Belgian workers: the role of security expectations and fairness

The aim of this study was to investigate how perceptions of job insecurity and fairness associate with individual well-being (job satisfaction and general health) and organizational attitudes (organizational commitment and turnover intention), under the condition that the psychological contract as perceived by the employee includes a promise on job security, or not. More specifically, we suggest that (H1) job insecurity is negatively related to individual well-being and organizational commitment and positively related to turnover intentions when job security is expected as part of the psychological contract, (H2) that job insecurity is negatively related to fairness perceptions when job security is expected as part of the psychological contract, (H3) that fairness associates positively with individual well-being and organizational commitment and negatively with turnover intentions and (H4) that the association between job insecurity, individual well-being and organizational outcomes is mediated by fairness under the condition that job security is expected as part of the psychological contract. Thus, we propose a model of mediated moderation. Results based on a sample of Belgian employees (N = 559) supported our hypotheses for organizational outcomes. For individual well-being, the mediation framework was not conditional upon a perceived promise of job security as part of the psychological contract. We conclude that employees' perceptions of job insecurity and fairness are important factors in employees' well-being and their attitudes towards the organization. More importantly, these perceptions can in part be shaped by organizational agents such as managers and supervisors. Additionally, the active utilization of the psychological contract in management strategies seems to have favourable results for the fostering of pro-organizational attitudes among employees.     

Narcissism and Empowerment: How Narcissism Influences the Trickle-Down Effects of Organizational Empowerment Climate on Performance

The present study proposes a trickle-down model of employee empowerment in which empowerment climate at the organization level is positively related to the empowering leadership of team leaders and ultimately to individual task performance. Importantly, we hypothesize that team leaders’ and members’ narcissism can respectively inhibit and enable the cross-level empowerment process by affecting the intended distribution of decision-making authority and resources between team leaders and members. The analysis of data from 834 team members of 189 teams in 46 organizations reveals that organizational empowerment climate is positively related to team leaders’ empowering leadership when they are less narcissistic. Empowering leadership is positively related to individual task performance when team members are highly narcissistic. Finally, we observe that the combination of less narcissistic leaders and more narcissistic members is a condition under which the indirect effect of organizational empowerment climate on individual task performance through empowering leadership is positive.     

人-组织匹配度与工作绩效之间的相关性研究

人-组织匹配(P-O Fit)已成为当今国内外企业管理者和学者研究的热点领域,也是人力资源管理与组织行为学研究的热点问题。主要是因为二者的匹配度能很好地预测个人的工作态度和行为结果,从而影响组织绩效。本文以深圳一民营高科技企业为调查对象,分析研究了个人、组织价值观及其匹配与工作满意度、工作绩效的关系与影响。     

The Buffering Effect of Perceived Organizational Support on the Relationship Between Work Engagement and Behavioral Outcomes

The present study examined the commonly held assumption that a low level of work engagement leads to higher turnover intentions and employee deviant behavior. Employee survey results (n = 175) from a manufacturing organization in the United Kingdom showed that employee work engagement correlates negatively with lagged measures of turnover intentions and deviant work behavior directed toward the organization. The results suggest that perceived organizational support moderates the relationship between work engagement and turnover intentions and deviant behaviors directed toward the organization, such that perceived organizational support compensates for relatively low levels of work engagement. © 2014 Wiley Periodicals, Inc.     

The role of organizational culture in the relationship between leadership and organizational commitment: an empirical study in a Greek organization

The aim of this paper is to explore the nature of relationships between organizational culture and leadership behaviours in affecting employees' commitment to their work organization. Building on organizational commitment literature, this study used a survey methodology. Empirical evidence was obtained from 300 employees working in a large Greek service company. The analyses indicated that the culture orientations examined served as mediators in the relationship between leader behaviour and followers' affective and normative commitment to the organization. The findings also indicated that continuance commitment is a two-dimensional construct; the ‘personal sacrifices’ dimension was found to be related to organizational culture and transactional contingent reward. This research paper has key messages for practitioners contributing to the fields of commitment, organizational culture, leadership and human resource management.