Travel motivations and destination choice: A study of British outbound market

Abstract

Knowledge of people's travel motivations and its association with destination selection plays a critical role in predicting future travel patterns. The objectives of this study were to uncover the underlying push and pull factors of motivation associated with British outbound pleasure travelers as well as to identify key motivational factors that have significant effects on destination choice. Six push factors and five pull factors were found. “Knowledge seeking” and “cleanliness & safety” were perceived as the most important push and pull factors respectively. The results of logistic regression analyses snowed that the British tend to visit the U.S. for “fun & excitement” and “outdoor activities,” Oceania for “family & friend togetherness,” and Asia to seek a “novel experience.” The findings of differential motivational factors across seven destinations suggest that a destination can capitalize on its strengths with an optimal combination of push and pull factors to attract and retain the British travelers.     

Segmenting East Asian Tourists to Greece by Travel Motivation

This study compares the push and pull motivations of East Asian (Japanese, Chinese and Korean) tourists who visit Greece and also proposes market segmentation based on travel motivations that transcend the national boundaries of those countries. Four main push factors were identified: “Knowledge”, “Ego-enhancement”, “Escape & Relaxation” and “Novelty”. Similarly, four pull factors were also identified: “Leisure, shopping and safety”, “Variety and cost”, “Culture & heritage” and “Travel arrangements and facilities”. Cross-cultural differences were found regarding the importance of travel motivations. Chinese tourists scored higher than other nationalities for almost all motivation categories. Although the cross-cultural differences are important, this study proposes another way to tackle the market segmentation by conducting an international segmentation based on inherent similarities across different nationalities of travelers. Three segments emerged from that analysis with the “Novelty Seekers” to be the largest followed by the “Want-it-All” and the “Lowly Motivated”.     

Examining Tourists’ Push and Pull Travel Motivations and Behavioral Intentions: The Case of British Outbound Tourists to Phuket,Thailand

This research aimed specifically to (1) determine the socio-demographic characteristics and travel patterns of British tourists visiting Phuket; (2) identify the main “push” and “pull” travel motivations of British tourists visiting Phuket; and (3) examine the relationship between British tourists’ main “push/pull” motivations and future travel intention to Phuket. Findings revealed that British tourists’ main push motivations were: “to have fun,” “to rest and relax,” and “to escape from daily routine and environment”; while the main pull motivations were: “natural sceneries and landscapes,” “beaches,” and “hospitality and friendliness of the people.” There was also a relationship found between “push/pull” motivations and future travel intention to Phuket.     

Using an intersectionality perspective to uncover older Chinese female's perceived travel constraints and negotiation strategies

This study employed an intersectionality perspective to examine older Chinese female's perceived constraints to pleasure travel and how they negotiated through constraints while accounting for multiple intersected identities of age (older), gender (females), and race (Asian-Chinese). Results showed that eight types of constraints impact their travel behavior: “limited knowledge of tourism,” “health and safety concerns,” “culture shock,” “lack of travel partners,” “low quality service facilities,” “limited availability of information,” “negative reputation of tour guide,” and “few employer-paid vacations.” Study participants also discussed how they negotiated through constraints using strategies, i.e., “word-of-mouth advertising,” “group travel with friends,” “donkey travel,” “finding partners through square dancing,” “children's support,” and “being motivated to taste organic foods and breath fresh air.” The findings provided a glimpse into potential modifications to constraint theory and revealed how tourism marketers can target and serve older female tourists in China by providing opportunities for them to negotiate through constraints.     

An Analysis of Push and Pull Motivational Factors of International Tourists to Penang,Malaysia

This study identifies the travel motivations of international tourists to Penang, Malaysia, using the theory of push and pull motivations as a conceptual framework. The methodology was comprised of quantitative research based on 400 self-completed questionnaires. A principal component factor analysis was used to identify the underlying dimensions of push and pull motivational items. The results revealed three push and three pull factor dimensions. Among the identified motivation factors, Novelty and Knowledge-Seeking and Cultural and Historical Attractions were regarded as the most important push and pull factors, respectively. Based on the study’s findings, practical implications for tourism marketers are suggested and future research recommendations are provided.     

International Second Home Retirement Motives in Malaysia: Comparing British and Japanese Retirees

Generally, the international second home (ISH) retirement develops from the need for better life quality of the aging population globally. “Malaysia My Second Home” (MM2H) is an ISH scheme that aims to attract inbound retiree market in Malaysia. This study explores the retirement motivations and their influences on ISH decision using the combination of push–pull travel motivation theory and tri-reference point (TRP) theory, while simultaneously comparing the British and the Japanese retirees. We interviewed 26 MM2H participants in depth and content analyzed the data with qualitative NVivo software. Other than common motivations shared by both groups, there are also distinct differences, especially with regards to environmental preference and risk taking. Only two motives fit into all the three elements of TRP, with most motives either explained by a single or dual reference point. Based on the findings, the study proposes its knowledge, marketing, and managerial implications.     

Selling Strategies and Shopping Behavior—An Example of Taiwanese Guided Package Tourists to Mainland China Destinations

China has become the most visited destination in the world for international tourists. The number of Taiwanese tourists going to China on guided tours has increased; “shopping” and “optional tours” are the two most controversial consumption experiences for them due to price competition. This study aims to investigate the Taiwanese guided package tourists’ shopping intentions and behavior when traveling in China and also to examine how their shopping behaviors are influenced by sales representatives, local tour guides, and other tour participants. This study found that benefits sought, perceived sympathy, and social acceptance are often used by service providers to persuade tour participants to buy. It is expected that the study can contribute to tourism industry theory, and help the travel industry to improve the quality of guided package tours to China.     

Push or pull? Identifying rock climbing tourists' motivations

The aims of this research are to clarify the motivations of rock climbing tourists by using a push and pull framework and to investigate the relationship between tourist motivation and overall satisfaction. In a survey of 473 rock climbing tourists in the Geyikbayırı region in Antalya, Turkey, the most important push motivations were identified as ‘physical setting’ and ‘challenge’, while ‘climbing novelty seeking’ and ‘climbing tourism infrastructure’ were the most important pull motivations. Furthermore, the findings of this study indicated that overall satisfaction of rock climbers can be determined by their push and pull motivations. The results also showed that motivations of rock climbers differ according to their experience levels. The paper ends with theoretical contributions of the study and its managerial implications.     

Understanding the travel motivation and patterns of international students in Korea: using the theory of travel career pattern

This study examined the travel motivation of international students in Korea using the theory of travel career pattern (TCP). In particular, latent profile analysis (LPA) was applied to identify latent classes within international students. Based on the results, four latent profiles were derived and named “Core,” “Longing,” “Middle,” and “Veteran.” The results described the travel motivation and patterns across these four profiles to enhance the understanding of international students in the context of tourism. There were significant differences in travel patterns (i.e. travel companion and information sources) among the profiles segmented by motivation. This study has expanded travel motivation research by (a) applying TCP to an understudied population (i.e. international students in a non-English-speaking country); (b) comparing travel careers between the home country, Korea (i.e. a study abroad destination), and the third countries; and (c) highlighting LPA as a clustering tool to understand travel motivation.     

Anomie,ego-enhancement and tourism

The present paper attempts to provide an answer to the much neglected sociological treatment of tourist motivation, with specific reference to the question, “What makes tourists travel?” A theoretical case is suggested for concentration on “push” factors, and, in particular, those stemming from “anomie” and “ego-enhancement” in the tourist himself. It is further argued that the presence of such factors is conducive to the creation of a fantasy world, one to which he plans a periodic escape. At the empirical level, the study evaluates the above two concepts in the light of a recent investigation of visitors' attitudes to Barbados. Thecomponents of the typology are also briefly examined.     

Establishing a model of low-carbon tour promotion for use by travel agencies from the perspective of shared value theory

Low-carbon tourism represents a new trend in the area of tourism development. This study applies shared value theory to investigate promotional campaigns for low-carbon tourism, while also discussing the effect of such campaigns on the image and operating performance of tourism businesses. 368 samples from Taiwan were examined using structural equation modeling (SEM). The results showed that the promotion of low-carbon tours by travel agencies has a beneficial influence on their image as a “social business,” as well as overall performance. Additionally, employees working in long-standing travel agencies are more likely to believe that promoting low-carbon tourism will benefit their company's social business image, while employees with less seniority are more likely to think that agencies with a positive social image enjoy better business performance. This study confirms that low-carbon tours, public attitudes, and government-certified signs are important factors in promoting low-carbon tourism.     

Does climate change matter to the travel trade?

This study evaluated the awareness of, attitudes toward and opinions about the ability of travel agencies in Hong Kong to help address tourism's contribution to greenhouse gas emissions. The retail travel agent sector is a major player in the tourism distribution system, accounting for about 25% of travel activity, and is the primary distributor of package tours. In-depth interviews were conducted with senior managers and owners/operators of a sample of travel agencies in Hong Kong, followed by a survey of 485 front line staff. The study revealed senior managers adopted a range of neutralisation techniques to abrogate themselves from any personal or corporate responsibility in this issue. Front line staff were largely unaware and ill-informed, and mainly see their role as simply pushing products. Cluster analysis revealed five groups with diverse views: Cluster 1, the “Deeply concerned” group (11%); Cluster 2, the “Deep knowledge” group (6%); Cluster 3, the “Moderate knowledge and awareness” group (18%); Cluster 4, the “Concerned but unaware” group (31%); and Cluster 5, the “Neither concerned nor aware” group (34%). The combination of lack of leadership among managers and ignorance among front line staff means that neither feels responsible for, nor able to, address this issue.     

Understanding leisure travel motivations of travelers with acquired mobility impairments

The purpose of the study was to understand what motivated people with mobility impairments to travel frequently. Two focus groups were conducted and results were analyzed in light of Crompton’s (1979) push/pull conceptual framework exploring pleasure travel motivation. Results showed that although travelers with acquired mobility impairments shared many similar motives with travelers not identified as having mobility impairments, they also had unique motivations including “Independence”, “The Desire of Being in a Natural Environment”, “Adventure/Risk”, “Do It Today”, and “Accessibility.” Findings and limitations of the study are discussed and implications of the results are suggested.     

Motivation Factors of Ecotourists in Ecolodge Accommodation: The Push and Pull Factors

Tourist motivations are important factors in understanding tourist behaviour in relation to destination choice; and motivation relates to the needs, goals and preference of the tourists. Extensive research work on tourist motivation factors has been documented in the tourism literature. However, there seems to be a lack of empirical study on the accommodation sector, in particular ecolodge accommodation. Attention to tourists' motivational factors in the ecolodge accommodation is essential for determining the tourists' choices or needs and tourist behaviour in terms of choosing ecolodge accommodation. Previous studies determine that tourist motivations are influenced by both push and pull forces; and these forces describe how an individual is pushed by motivating variables into making travel decisions and how they are pulled or attracted by destination attributes. This paper reports an exploratory qualitative study on ecotourists' motivation factors in the ecolodge accommodation by adopting pull and push motivation theory. In-depth interviews were conducted with 29 ecotourists who stayed in the two ecolodges in Sukau. The findings reveal that ecotourists are primarily attracted by the destination attributes (natural attractions, wildlife, local lifestyle and eco-activities) where ecolodges are located, which we term pull factors. At the same time, they are also pushed by their social–psychological desire to escape from their routine of normal life (push factors) by visiting ecolodges. This suggests that there are two different motivational forces among the ecotourists; and that ecotourists' motivational factors can be explained by employing “seeking” and “escaping” as motivational dimensions of leisure behaviour (Ross & Iso-Ahola, 1991 Ross, E. L. D. and Iso-Ahola, S. E. 1991. Sightseeing tourists' motivation and satisfaction. Annals of Tourism Research, 18(2): 226–237. [Crossref], [Web of Science ®] , [Google Scholar], Annals of Tourism Research, 18(2) 226–237). The findings seem to inform that ecotourists' choices to stay in the ecolodges in Sukau are strongly influenced by the destination attributes or attractions around the ecolodges and not ecolodge accommodation attributes. The identification of motivational factors in this study provides a clearer account of what actually attracts the ecotourists to stay at ecolodges. It suggests that the marketing strategies for ecolodges should focus more on the destination attractions around the ecolodge accommodation. The ecolodge operators should position their ecolodges based on the unique destination attributes – wildlife and pristine environment – rather than the ecolodge attributes. Similarly, it is important for the ecolodge operators to conserve and protect their surrounding natural resources since these are the main motivational factors for tourists to patronize their ecolodges.     

The Study of Post-disaster Tourism Recovery and Reconstruction Based on Tourist Motivations: The Case of Jiuzhaigou after “5·12” Wenchuan Earthquake

旅游业灾后恢复重建是灾区经济社会恢复重建的重要“突破口”,尤其在旅游业作为主导产业或支柱产业的地区;而理解灾区游客旅游动机有利于旅游业灾后恢复重建管理战略的制定.该研究以遭受“5·12”汶川地震影响的九寨沟为例,运用结构方程模型,引入“灾害事件引发的旅游动机”,对灾区国内游客的多种旅游动机交互作用关系进行分析,证实了灾区旅游业恢复重建管理中:①恢复重建的关键内容是“核心旅游吸引物与安全”;②恢复重建的重点区域是灾区内已有高知名度的旅游地或在灾害事件中成为全球关注焦点的地区;③对目的地优质旅游接待服务意象的修复或构建能够恢复和提升灾区的旅游市场竞争力;④灾后旅游业市场营销需要重新区分客源市场并进行定位;⑤国民对灾区的爱国情怀可能会为目的地带来更多的国内旅游流,但需要营造“到灾区旅游是对灾区恢复重建最大援助”的社会氛围.     

Motivations of volunteer overseas and what have we learned – The experience of Taiwanese students

The study explores motives for Taiwanese students to volunteer overseas and what they have learned from the trip. Their motivations are classified into pull and push factors. Pull factors include expecting challenge, validating personal perceptions of the place, and getting to know local residents and experiencing the life in a foreign culture. Push factors identified as underlying themes include escaping from daily life to reorganize and relax, look for new ways of life and self exploration, a desire to give back, to make friends who share a common interest, a less expensive way of traveling, encouragement by others, and parental compulsion. The students gain several benefits from this trip, including a better attitude to learning, better communication skills, better stress management, an appreciation of what they have, being more active, becoming more generous and developing empathetic skills, be willing to hear and respect different voices, having trust in co-workers and be willing to admit deficiencies, appreciating a slower life pace, having an open mind, and learning to control material desire.     

漂移的旅行者——关于背包旅游者的演进轨迹

国内背包旅游火热的实践和对背包旅游理论研究的滞后形成了鲜明的对比,而国内外在对背包旅游的认知上也存在着显著的差距.本文从背包旅游者内部文化的角度,通过回顾34年来国内外的相关研究文献,讨论背包旅游者的概念、动力学机制及其行为特征.文章最后总结了目前对背包旅游者内部系统研究的成就和不足.     

世界遗产地旅游推力-引力因素研究--以西递和宏村为例

旅游推力-引力因素是研究旅游动机的有效方法。以世界遗产地西递-宏村为案例区,运用因子分析法（Factoranalysis）推力因素和引力因素两个不同的领域分析古村落旅游者旅游行为的潜在特征,确立5个推力因子和4个引力因子,并在此基础上利用方差分析法（one-way ANOVA）进一步检验了推力和引力因素在不同人口统计学特征群体间存在的显著差异,以期为世界文化遗产地的开发、保护和旅游市场拓展提供有益参考。     

Honor flight: Recognition of preeminent-mature tourists

The “oldest old” (aged 85+), here coined as the “preeminent-mature,” have been largely ignored by tourism scholars based on medical and access barriers. The research described herein was conducted to help close the gap in understanding this unique segment of tourists. Using participant-observation techniques, researchers joined two “Honor Flight” bus tours, comprised primarily of World War II veterans and their attendants, in order to detail the experiences of preeminent-mature tourists and highlight considerations for service provision and the creation of memorable experiences. Five themes were supported: nostalgia reenactment, relationship development/socializing, identity renegotiation, constraints removal, and comfort reassurance. The findings extend previous service excellence research by considering the distinctive needs of preeminent-mature tourists.     

The formation of visitor behavioral intention to creative tourism: the role of push–Pull motivation

This study proposes and examines a behavioral intention to re-experience model consisting of experience quality, perceived value, satisfaction, and push–pull motivation factor as the determinants. For this purpose, self-administrated questionnaires were utilized to gather data from 369 participants of five creative tourism attractions in Indonesia. To examine the proposed model and hypotheses, partial least square modeling was applied. The results provide evidence that pull motivation impacts visitor behavioral intention to re-experience. It also demonstrates that push motivation impacts visitor behavioral intention to re-experience and is strengthened by experience quality and perceived value.