Three generations on a holiday: Exploring the influence of Neo-Confucian values on Korean Multigenerational Family vacation decision making

Despite being recognised as a lucrative segment by the industry, multigenerational family vacation remains an under-researched area. This study explores Korean multigenerational family vacation decision making (FVDM). Using a neo-Confucian epistemology, this study contributes to the existing family tourism literature, which has mainly researched Western nuclear family holidays, by investigating how Korean multigenerational families resolve conflicts during the FVDM process. Data were collected from 14 Korean multigenerational families using focus groups, interviews and visual methods. The study reveals the influence of neo-Confucianism on FVDM communication and the conflict resolution strategies. The vertical communication across generations was guided by filial piety while the horizontal communication within the second generation demonstrates seniority- and male- oriented values. Given the communication patterns, each generation adopted conflict resolution strategies to maintain family harmony, which is a core value of neo-Confucianism. Recommendations are provided to tourism practitioners to develop tourism products and marketing strategies.     

The effect of climate change on the fall foliage vacation in China

Fall foliage season has been a favorite time for sightseeing activity for centuries around the world. The dates of fall foliage coloration for Acer mono maxim at two stations (Beijing and Xi'an) with more than 30 years of records were collected. Time-series analysis showed a strong overall delay of the timing of the fall foliage vacation season. The trend for later fall foliage vacation season averaged 4–5 days/decade. Regression analysis revealed that the air temperature in September or October is decisive for the annual timing of the fall foliage vacation season. A warming of 1 °C led to a delayed beginning, best date and the end of fall foliage vacation of 5.3 days, 3.5 days and 3.7 days respectively. The beginning of fall foliage vacation season started to delay in the 1990s. Sudden delay in the best date of fall foliage vacation season of Beijing and Xi'an took place in the early 2000s and 1990s respectively. For the end of fall foliage vacation season, an abrupt delay occurred in the early 2000s. This has implications for tourists and the tourism industry with reference to the timing of trips and their promotion.     

新休假制度对国内旅游流时空结构及旅游开发的影响分析

时间因素对旅游流时空结构和旅游开发具有重要的影响.本文基于我国新出台的休假调整方案,对国内旅游流时空结构的演变趋势和对旅游开发的影响进行了系统分析,认为休假调整方案对优化旅游流时空结构和旅游产业空间布局,缓解我国国内旅游的诸多矛盾与问题将产生积极的影响,并对引导旅游开发方式转变,促进区域旅游协调与可持续发展具有极为重要的意义.     

Employee work status,mental health,substance use,and career turnover intentions: An examination of restaurant employees during COVID-19

The COVID-19 pandemic has negatively impacted the restaurant industry and employees in the worst possible way. This empirical study aims to examine the relationships between employees’ work status (working, furloughed, or laid-off), mental health (psychological well-being and psychological distress), substance use (drug and alcohol use), and career turnover intentions during the pandemic. Analyzing the responses of 585 restaurant employees using structural equation modelling (SEM), findings revealed that working employees experienced higher levels of psychological distress, drug and alcohol use than furloughed employees. Moreover, psychological distress increased drug and alcohol use, as well as career turnover intentions. Lastly, all employees, regardless of their mental health, increased their substance use and indicated a desire to seek future employment in alternate industries during the pandemic. Practical and theoretical implications are discussed in detail.     

The impact of the challenge and hindrance stress on hotel employees interpersonal citizenship behaviors: Psychological capital as a moderator

This study investigates the relationships between challenge and hindrance stressors and hotel employees’ interpersonal citizenship behaviors (ICB). The study also tests the moderating role of hotel employees’ psychological capital (PsyCap) on the aforementioned relationships. Data were collected from 213 U.S. hotel frontline employees. The results showed that both challenge and hindrance stress had a negative relationship with ICB. PsyCap was found to moderate both relationships. Implications for hospitality researchers and industry practitioners are discussed along with the limitations and suggested avenues for future research.     

Moderating effects of presenteeism on the stress-happiness relationship of hotel employees: A note

This research note investigates the moderating effects of presenteeism on the stress-happiness relationship of 358 hotel employees in Sabah, Malaysia. The results support the moderating role of presenteeism in the relationship between stress and happiness. More specifically, the findings identify the presence of a non-monotonic relationship between perceived stress and happiness over the range of the degree of presenteeism. Contributions and limitations of the study are identified and discussed.     

关于洛阳旅游产品营销之研究——面向日本国际旅游市场旅游产品的设计

本文提出洛阳市应将玄奘故里,关林,杜甫坟墓加以适宜的规划并和龙门石窟形成主要旅游产品,以吸引日本游客,并制定了相应的营销方案。     

Effects of customer incivility on frontline employees and the moderating role of supervisor leadership style

Customer incivility toward frontline employees (FLEs) is a widespread phenomenon within tourism and hospitality industries, severely depleting the psychological resources of FLEs and delivered customer service. Drawing on the job demands-resources and conservation of resources frameworks, the current research compares the effects of the two most common forms of customer incivility on FLEs' psychological responses and behavioral intentions (study 1). Moreover, this work explores the degree to which supervisor leadership style can mitigate the depleting effects of these two forms of customer incivility on FLEs (study 2). Findings demonstrate that FLEs' responses to customer incivility episodes remain contingent upon supervisor's leadership style and acknowledge that an empowering (vs. laissez-faire) leadership style can better mitigate the depleting effects of both customer incivility forms on FLEs' role stress, rumination, retaliation and withdrawal intentions. The implications of these findings for tourism and hospitality theory and practicing managers are discussed.     

The Effects of Korean Pop Culture on Hong Kong Residents' Perceptions of Korea as a Potential Tourist Destination

The goal of this study is to assess the influences that Korean pop culture has on Hong Kong residents' perceptions of Korea as a potential tourist destination. Among the 500 distributed questionnaires, 456 were collected. Finally, 440 usable surveys were used for data analysis after eliminating 16 questionnaires with multiple missing answers that were deemed unusable. Data analyses produced many meaningful results. For example, respondents who were less educated and tended to spend more on Korean cultural products had a higher intention to visit Korea after they tasted Korean food. Expenditures on Korean cultural products were a significant contributor to Hong Kong residents' intention to visit Korea after experiencing the three types of Korean pop culture used in this study. Results of this study confirm those of previous studies, which found that the media had a significant influence on a person's choice of tourist destination.     

中国旅游产业对国民经济的贡献研究

文章采用旅游增加值剥离测算法估算2000～2008年中国大陆31个省级单位的旅游产业增加值,并测量旅游产业增加值对国民经济的贡献率和拉动幅度,旨在分析旅游产业在国民经济中的地位。结论有三:第一,我国旅游产业以高于国内生产总值的增长速度快速成长,波动较大且存在地区差异;第二,旅游产业的发展与国民经济的整体发展水平密切相关,在以旅游产业作为先导产业的省份中,旅游产业对国民经济的拉动作用较为显著;第三,我国大部分地区的旅游产业对GDP贡献率主要集中在3%～8%,而拉动系数则保持在0.5至1.5个百分点之间。     

Spiritual retreat tourism development in the Asia Pacific region: investigating the impact of tourist satisfaction and intention to revisit: a Chiang Mai,Thailand case study

The aim of this research is to investigate how spiritual retreat tourism influences tourist satisfaction and intention to revisit a destination. A quantitative approach was employed and a self-administered survey was used to collect data. A multiple regression analysis was used to analyze data. The results revealed that push factors including novelty, relaxation, transcendence, self-esteem, physical appearance and escape influence spiritual retreat tourist satisfaction; while pull factors, especially authentic experiences, natural settings, peaceful atmosphere, far from the usual places and historical significance, influence spiritual retreat tourist satisfaction, in turn leading to intention to revisit the same destination.     

从旅游研究博士论文看旅游学学科发展

通过对国内有关旅游研究博士论文(包括博士后研究报告)与北美旅游研究博士论文的对比分析发现。国内和北美参与高层次旅游研究的学科类别、学科参与度及选题背景等方面都有较大差异，同时学科参与总体上分散但又相对集中的趋势都比较明显。文章最后就中国旅游学学科发展问题提出了建议。     

Knowledge sharing between academic researchers and tourism practitioners: a Japanese study of the practical value of embeddedness,trust and co-creation

Nature-based tourism (NBT) practitioners urgently need to develop more and better quality products through including the findings of tourism and other scientific researchers. However, in many cases, NBT enterprises do not have enough resources to invest in building a sustainable relationship with such researchers. This paper reports on the long-term involvement of university researchers in value co-creation – producing a new value in tourist experiences – jointly with tourism practitioners, encouraging significant and innovative NBT outcomes. It articulates how knowledge sharing was achievable between these parties in their shared practices, focusing on the importance of tacit knowledge sharing. A case study approach was complemented by long-term monitoring from 2011 to 2015; data was collected by interview and participant observation and qualitatively analysed. The results vividly depict that the key factor for effective tacit knowledge sharing and long-term co-creation is largely related to embeddedness, and also to trust, long-term partnerships, and the creation of win-win situations for all sides. Although limited to one set of actors and one socio-cultural context, one Japanese university and one enterprise, this study pioneers empirical research on the relationships between co-creation, knowledge sharing, and embeddedness in sustainable tourism that could be replicated in other situations.     

The impact of the Asian financial crisis on Japanese demand for travel to Hong Kong: A study of various forecasting techniques

The Asian financial crisis has drawn worldwide attention because of its significant economic impact on local economics, especially on the economy of a tourism‐dependent destination. Unfortunately, there have been very few articles about the relationship of the Asian financial crisis and tourism demand forecasting. This relative lack of prior studies on the Asian financial crisis and tourism demand forecasting is particularly true in the context of Hong Kong. This article reports on a study that utilized officially published data to test the accuracy of forecasts of Japanese demand for travel to Hong Kong, measured in terms of the number of Japanese tourist arrivals. Seven commonly‐used tourism forecasting techniques were used to determine the forecasting accuracy. The quality of forecasting accuracy was measured in five dimensions. Experimental results indicated mixed results in terms of forecasting accuracy. Overall, artificial neural network outperformed other techniques in three of the five dimensions.     

Effects of work status congruence and perceived management concern for employees on turnover intentions in a fast casual restaurant chain

The current study examines a proposed turnover intention model on hourly employees in a large fast casual dining restaurant chain located in the United States. High levels of turnover have been a consistent and costly issue in the restaurant industry. The study was developed to help restaurant owners and managers determine how relationships between variables influence the turnover intentions of their employees, in order to overcome the economic hardship that organizations face when their turnover rates are high. Many factors were found to influence employee turnover intentions, including work status congruence, perceived management concern for employees, job satisfaction, and organizational commitment. Hence, it is important for fast casual restaurant operators in the United States to develop their managers' human resource skills, in order to have satisfied and committed hourly employees, who should as a result develop lower turnover intentions. Managerial and academic implications are discussed in detail.     

2010年上海世博会旅游发展潜力的效应分析

本文从世博会的基本情况入手，首先对20lO年上海世博会的潜力效应、增量效应、洲际和洲内竞争效应进行了分析。并从管理体制、市场运作、会展立法、人力资源等说明了上海世博会的负面效应，针对此提出了解决对策。     

旅游投资在西部旅游扶贫中的效用分析

本文基于发展经济学和计量经济学相关理论，对旅游投资在我国西部旅游扶贫过程中的效用进行了实证分析。文章从投资贡献(量)和投资效率(质)两个方面对西部地区的旅游投资对当地经济发展的影响作了定量研究。结果显示，旅游投资对西部地区经济增长具有显著的效用，在西部开发的大背景下具有存在的现实需要；在发展趋势上，投资效率因素在地区经济发展中的作用越来越明显，而单纯数量因素的作用则呈现不断弱化的趋势，旅游扶贫政策需要进一步深化和完善。由此，本文提出了以提高旅游投资效率为核心的政策取向。     

旅游地意象空间分析--以江南水乡古镇为例

旅游地意象空间的研究对旅游地的规划与开发具有十分重要的意义。本文以江南水乡古镇作为研究对象，采用游客问卷调查及意象地图描绘等方法，初步探究了江南水乡古镇旅游地意象空间的结构特点。研究结果表明：江南水乡古镇旅游地意象空间是以“环状”为特征；而组成意象空间的要素主要有干道、桥梁、节点、标志和区域；其中干道和桥梁构建了“环状”意象空间框架。根据此项研究的成果，本文最后提出了对江南水乡古镇旅游规划与开发的建议。     

Exploring the impacts of internal crisis communication on tourism employees insights from a mixed-methods study

Internal crisis communication is a critical yet understudied component in crisis management in tourism and hospitality management. Guided by the language expectancy theory, this study tested the effects of message frequency and transparency on internal crisis communication outcomes among tourism employees. This study adopted a mixed-methods approach. The qualitative component included 20 interviews, and the quantitative component involved a national survey of 804 completed responses from tourism workers. The qualitative findings showed that following the onset of a major crisis, tourism employees often expect timely and transparent communication from their employers. Effective communication enhances the employer-employee relationships and employers' commitment to the organization. The quantitative findings supported these notions and indicated that transparent internal crisis communication reduces turnover intentions. The findings provide insights into conceptualizing internal crisis communication in tourism by incorporating message frequency and transparency. This paper also offers practical implications and suggests several future research areas.     

Falling in love with a place because of a song: the transportation effects of music on place attachment

With the growing influence of media on tourism destination marketing, this research proposes a possible psychological process of music effect on place attachment, using the narrative transportation theory. Data were collected through an online survey in China (n?=?531) and analyzed using SEM. Results indicate that (1) music transportation positively affects individuals’ attachment; (2) attitude plays a partial mediating role in the relationship between music transportation and place attachment; (3) previous visits have significant moderate effects on the attitude-attachment path rather than on the transportation-attachment path or the transportation-attitude path. Theoretical and practical implications for destination marketing are provided.