The entrepreneurship research in hospitality and tourism

The purpose of this study is to review entrepreneurship research in hospitality and tourism (H&T), draw a map of the evolving domain, and propose a framework for future research. The entrepreneurship literature is categorized by identifying the antecedents and consequences in the context of H&T. The study findings suggest that entrepreneurship research subjects in H&T are extended from developed countries to emerging economies. The research level begins at the meso level (firms) and gradually develops to the micro level (individual entrepreneurs) and macro level (environment). Entrepreneurship in H&T is currently rich in practice but poor in theoretical development. This study is one of the few to critically review entrepreneurship research in H&T. This paper identifies a range of research issues in H&T entrepreneurship.     

Knowledge mapping of sharing accommodation: A bibliometric analysis

This study aims to examine the current state and knowledge progress on sharing accommodation, as well as identify knowledge gaps that provide implications for future research. 639 articles in Web of Science are examined through bibliometric analysis, including co-citation analysis, collaboration network analysis and cluster analysis. Findings reveal a dynamic flow of widening topics, the emergence of influential research institutions and scholars, and the dominant academic journals from tourism and hospitality but overspreading to other fields such as business & economics and environmental science. Clusters of research themes are identified, including the dynamic evolution of concepts, consumer behaviour from the perspective of guests and hosts, business models, impacts, spatial & temporal evolution, and regulation. The dynamic evolution of topics and the integrated framework reveal some knowledge gaps. The study contributes to existing literature by providing an intuitive and synthesised understanding of knowledge structure in this field and directions for future research.     

Learn from the past and prepare for the future: A critical assessment of crisis management research in hospitality

Given the substantial impact of crisis on the hospitality industry, crisis and crisis management have drawn attention from scholars. While each study makes a significant contribution to the existing knowledge of crisis management in hospitality, the fragmented perspective of each study makes it difficult to identify the key findings and unsolved problems. This paper presents a synthesis and critical assessment of state-of-the-art crisis management research in hospitality. It categorizes articles based on a three-stage framework covering pre-crisis planning, mid-crisis management, and post-crisis recovery. Two main perspectives in the literature are identified: one from hospitality service providers and one from stakeholders. Core research topics and concepts in each stage and perspective are reviewed. In addition, this paper proposes four major directions for future research: crisis management from stakeholders’ perspectives, integrative research, causal and behavioral research, and theoretical enhancement. It discusses the theoretical and practical implications of this study.     

Mergers and acquisitions in the hotel industry: A comprehensive review

This study aims to evaluate the current status of merger and acquisition (M&A) studies in the hotel industry and propose directions for future research. Forty-six articles were identified from ScienceDirect, Scopus, and EBSCOhost including 31 empirical and 15 conceptual articles. We review these articles from five perspectives, namely, journal/year distribution, methodology, research context, theoretical foundation and major topics. Findings reveal most studies on M&As in the hotel industry (hotel M&As) focus on performance, motivation and objectives. Developed economies (DEs) are the major research contexts and quantitative approach is the dominant research method. To this end, we propose seven research directions that cover outstanding themes as follows: 1) exploring M&A process, 2) M&A performance assessment, 3) identifying M&A impacts on stakeholders, 4) examining cross-border M&As, 5) examining emerging economies (EE)-based M&As, 6) investigating macro environment impacts, and 7) premium determinants and their impacts on hotel M&As.     

Drivers and consequences of sustainability committee existence? Evidence from the hospitality and tourism industry

This study's objective is twofold: (1) to investigate whether board characteristics predict the existence of a sustainability committee, and (2) to examine whether the establishment of sustainability committees stimulates sustainability reporting, external assurance, and the adoption of the Global Reporting Initiative (GRI) framework in hospitality and tourism (H&T) firms. For this purpose, the data was derived from the Thomson Reuters Eikon database for publicly traded H&T firms from 2013 to 2018. The results indicate that while board size is a significant predictor of sustainability committee establishment, female and independent directors are not. Furthermore, the H&T firms with a sustainability committee are more likely to issue a sustainability report, to get an independent assurance statement on sustainability reporting, and to follow GRI guidelines in configuring sustainability report content and structure. Overall, the results suggest important implications to help H&T firms achieve sustainable goals and to design their boards accordingly.     

The interplay between socioemotional wealth and family firm psychological capital in influencing firm performance in hospitality and tourism

The purpose of this study is to examine the impact of family firm specific non-financial dynamics [socioemotional wealth (SEW) and family firm psychological capital (FFPsyCap)] on firm performance. We develop a model of how family firms' SEW preservation goal negatively affects firm performance in terms of sales and the mitigating influence of FFPsyCap on this association. We test the model on a sample of 192 family firms in the Hospitality and Tourism (H&T) industry. Using a cross-sectional research design, surveys were solicited from small-and-medium size hotels in Turkey. Ordinary Least Squares technique is used to test our hypotheses. The results reveal that family firms' SEW preservation goal negatively affects firm performance in terms of sales, and the FFPsyCap mitigates this influence. Accordingly, if small-and-medium size firms in H&T can capitalize on non-financial strengths and minimize the impact of family-centric goals on firm outcomes, they can attain transgenerational sustainability and success.     

The current state of academic research into peer-to-peer accommodation platforms

The “sharing” phenomenon represents one of the hottest trends in the hotel and tourism industry. As the number of academic papers in this field is growing, now appears to be an appropriate time to take stock of the research. This article contributes to filling this gap by illustrating the state of peer-to-peer accommodation platforms (P2P APs) and identifying useful future research avenues. The paper is structured around two research questions: What is the state of the literature investigating P2P APs? What are some promising future research areas concerning P2P APs? This study proposes eight topics, while the literature review includes 189 published papers. After classifying the findings, this paper presents and discusses some pitfalls, as well as suggests implications for future research, while it also outlines specific research opportunities that are particularly suited for each of the eight topics.     

Agritourism from the perspective of providers and visitors: a typology-based study

In recent decades, international studies have improved understanding of how agritourism is practiced. However, studies are founded on a range of definitions based on different combinations of key characteristics, which have been synthesised in our recent typology (Phillip, Hunter, & Blackstock, 2010). The typology provides a foundation for this study, which further develops conceptual understanding of agritourism by integrating empirical understandings of agritourism with the original typology, which was based on the literature. Our revised typology presented here incorporates three discriminating characteristics, which are fundamentally consistent with the original version: the nature of interaction between visitors and agriculture; whether the product is based on a working farm; and whether the visitor experiences authentic working agriculture. This paper makes two important contributions to the agritourism literature: 1) it integrates stakeholder perspectives to the agritourism literature; and 2) it exemplifies and examines one way that the typology can be used to underpin further agritourism research.     

The link among board characteristics,corporate social responsibility performance,and financial performance: Evidence from the hospitality and tourism industry

The aim of this study is twofold: to explore whether board characteristics (i.e. a sustainability committee, board independence, board diversity, and board diligence) lead to greater corporate social responsibility (CSR) performance, and to test whether CSR performance enhances firms' financial performance in the hospitality and tourism (H&T) industry. Data were collected from the Thomson Reuters Eikon database for the H&T firms listed there between 2011 and 2018. We employed panel data analysis, after which we ran robustness tests. The results indicated that having a CSR committee and female directors on the board are robust factors driving firms to show superior CSR performance in all dimensions, including environmental, social, and governance (ESG). Independent directors and directors' diligence selectively enhance the overall CSR score and individual pillars of CSR. Investigating the relationship between CSR performance and firms' financial performance did not produce a significant outcome. The findings propose a straightforward roadmap for H&T firms and policymakers to identify characteristics of CSR-friendly boards.     

Innovation and smart destinations: Critical insights

Smart destinations have become an esteemed concept among researchers and policy makers. Discussion of the concept is optimistic in tone and commonly linked to information rather than knowledge and more to design than innovation. This partly explains the relatively limited critical discussion of the (potential) benefits of smart destinations. The article raises selected issues from the innovation, as opposed to the design, literature to offer insightful perspectives on analyzing smart destinations. The discussion emphasises that: 1) smart destinations are driven by uncertainty; 2) knowledge provides deeper insights than information into smart destinations as innovation; 3) entrepreneurs play an important role in facilitating smart destinations; and 4) smart destinations constitute innovation systems.     

对旅游社会学理论体系研究的认识——兼评国外旅游社会学研究动态(下)

本文是一篇文献综述与理论归纳类文章。文章的第一部分展示了旅游社会学在国外的开展状况 ;综合评述了主要的思想流派、理论观点、学术著作以及代表人物 ,具体包括旅游社会学研究的发展演进观、新迪尔凯姆学说、冲突批评理论、功能学派、韦伯主义、形式主义 现象学和民族方法学派 ,以及符号互动主义等 7种理论流派。文章的第二部分尝试性地建构了旅游社会学研究的理论体系 ;内容包括旅游活动主体类型、旅游系统与发展范式、主客交往、旅游吸引系统特征、旅游影响与社会文化变迁及现代化 ,以及旅游现象的两重性等旅游社会学研究对象的 6大基本属性与范畴。文章对旅游社会学研究的方法、手段和视角也作了简要的讨论     

The uniqueness of entrepreneurship in the sharing accommodation sector: Developing a scale of entrepreneurial capital

Hosts on sharing lodging platforms are viewed as an emerging form of entrepreneurs. This study aims to define entrepreneurship and entrepreneurial capitals and generate a multidimensional scale of entrepreneurial capitals for sharing accommodations (ECSA). A rigid procedure with three steps was followed to develop and validate this scale. An initial pool of items was provided through content analysis of 59 written surveys and literature review in Step 1. In Step 2 exploratory factor analysis (n = 150) was applied to further purify and refine this preliminary item pool. The 17-item ECSA scale was validated using confirmatory factor analysis (n = 328) in Step 3. Results support ECSA which covers four perspectives (i.e., financial, social, intellectual, and human capitals). The ECSA scale enriches the research body of entrepreneurship by examining an emerging business phenomenon. And it prepares practitioners for becoming micro-entrepreneurs on sharing lodging platforms.     

Film tourism – Evolution,progress and prospects

Film tourism has emerged as a major growth sector for research in tourism and it is widely recognised as a driver of tourism development for many destinations. To date, there has been a relatively substantial literature on the subject, little of which has sought to synthesise and engage with the wider social science paradigm of culture, film and media research. The aim of this Progress Review is to critically evaluate film tourism as a subject of cross-disciplinary academic study, highlighting the major research themes, issues and contributing conceptual frameworks, critiquing existing and developing perspectives and addressing critical gaps in knowledge. This review is particularly timely as the literature on film tourism has not been synthesised from a cross-disciplinary perspective. Accordingly, this paper seeks to provide a road map of the exponential growth in social science literature associated with the cognate areas that study, or contribute to, film tourism.     

Contribution of corporate social responsibility studies to the intellectual structure of the hospitality and tourism literature

This study aims to identify the role of corporate social responsibility (CSR) studies in formulating the intellectual structure of the hospitality and tourism literature by conducting a bibliometric analysis. A total of 8049 articles published in the top six hospitality and tourism journals between 1973 and 2019 and 401,473 listed references are extracted from Scopus. BibExcel and VOSviewer are used to develop and visualize bibliometric mapping and indicate the level of contribution of the CSR studies. Findings show that environmental responsibility outweighs the other CSR-related topics. In addition, stakeholder theory is the most commonly applied theory in the CSR literature, and five research clusters are identified. Furthermore, CSR-related studies remain in the emerging stage in the hospitality and tourism literature, and studies examining the perspectives of local communities are scarce. Finally, a holistic approach is necessary in CSR-related studies to connect and consolidate current CSR knowledge.     

中国旅游地理研究的重点问题：学术内涵、核心概念和未来方向

旅游地理研究的跨文化、跨学科、跨领域研究已经成为一种新的趋势,如何推动多元文化、多元学科、多元领域的交叉研究,成为旅游地理研究亟待解决的关键问题。基于此,本文主要围绕旅游地理研究的跨文化、跨学科和跨领域视角展开,从宏观层面讨论了旅游地理研究跨文化交流的重要性,从学科层面论证了跨学科研究对于旅游地理现象的解释力,从领域层面分析了跨领域研究对于探讨旅游发展新趋势的独特作用。研究表明：中国旅游地理研究的重点应在于坚持开放性、包容性、多元性的精神,紧密结合新时代中国经济社会发展实践,发展具有中国特色的旅游地理学。     

Understanding the drivers of Airbnb discontinuance

Previous literature on consumer decision-making and innovations (e.g. Airbnb) largely concentrates on positive consumer responses and is prone to pro-innovation bias, while consumer discontinuance has yet to be considered. This research aims to investigate factors leading to consumer discontinuance in Airbnb usage by analysing online reviews. Data were analysed using an inductive qualitative content analysis approach. The findings distinguish between online and offline service issues as key determinants of discontinuance, and a graphic representation of discontinuance drivers is provided to better understand this phenomenon. This research highlights the importance of discontinuance as a new research stream and provides a grounded understanding of its antecedents.     

Knowledge-based resources and innovation in the hotel industry

Although the study of innovation in the hotel industry is a key issue, little is known about the determinants of innovation in this sector, as most innovation research has focused on manufacturing firms or knowledge-intensive services. Furthermore, although research suggests that knowledge is a critical asset for achieving innovation performance, few studies have explored how knowledge operates in the hotel industry. This paper aims to provide empirical evidence about the role played by a set of knowledge-based resources in determining innovation activity in tourist accommodation firms. Data from 109 companies operating hotels in Spain suggest that intangible assets should be considered in this sector when attempting to explain the innovation capacity of firms.     

Exploring Bed & Breakfast Websites

SUMMARY

This exploratory study was designed to evaluate the Websites of Bed & Breakfast(s) (B&B) belonging to the Indiana B&B Association (IBBA). Using the Balanced Scorecard (BSC) approach, four evaluation perspectives were considered: (1) user friendliness, (2) site attractiveness, (3) marketing effectiveness, and (4) technical aspects. A team of trained evaluators rated a random sample of 20 IBBA property Websites. The study found that the major strength of the B&B Websites evaluated was their attractiveness, but improvements were needed in all four categories. The B&B modified BSC instrument used in this research also showed good inter-rater reliability.     

Career Identity and its Relation to Career Anchors and Career Satisfaction: The Case of Convention and Exhibition Industry Professionals in Asia

This paper explores career identity and its relation to career anchors and career satisfaction, key demographic and job variables, specific to convention and exhibition (C&E) industry professionals in Asia. It reviews the key literature relating to career identity and career anchors, which is followed by a discussion of findings of an online survey of C&E industry professionals in Asia. Study results indicate that the majority of C&E professionals displayed a strong cognitive and affective identification with their career in the C&E industry. However, career identity varied significantly with the time respondents had been in the industry, job seniority and age. In terms of career anchors, the lifestyle anchor was found to be the most dominant career anchor, followed by challenge and autonomy. Examining the relation between career anchors with career identity revealed that the lifestyle anchor was more important to respondents with a weak career identity, whereas the challenge anchor was more important to respondents with a strong career identity. Managerial implications of the study findings and suggestions for future research are provided.     

Stopover destination image – perceptions of Dubai,United Arab Emirates,among French and Australian travellers

ABSTRACT

This study reports a rare investigation into the phenomenon of stopovers during long-haul international travel. Although destination image has been one of the most popular topics in the tourism literature, there has been a lack of attention by researchers regarding the context of stopover destination image for long-haul international air travellers. Indeed most studies have measured destination image without explicitly stating any travel context. A mixed methods approach in two geographically distant markets yielded externally valid findings. This study commenced with a qualitative stage in two countries to elicit attributes deemed salient to individuals when considering an international stopover. Attributes elicited from the two samples were triangulated with the most common themes reported in the destination image literature. A set of 29 attributes was then tested in two online surveys involving 777 consumers in Australia and France. The study highlights the value of engaging with consumers in a qualitative stage, to design a context-specific destination image questionnaire. By using this approach, 12 potentially determinant attributes of stopover destination attractiveness were identified, eight of which have not been commonly used in destination image studies, and one of which represents a new destination image attribute in the literature.