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1.
Ivana Rihova Dimitrios Buhalis Miguel Moital Mary‐Beth Gouthro 《International Journal of Tourism Research》2015,17(4):356-363
The notion that tourists actively co‐create value with organisations is increasingly acknowledged in tourism marketing. Yet, not much is known about the processes in play when customers co‐create value with each other. This conceptual paper offers a theoretical basis for the study of customer‐to‐customer co‐creation in tourism contexts, while debating the epistemological assumptions of value‐related research in tourism. Proposed conceptual framework posits that value is socially constructed and embedded in tourists' social practices. Copyright © 2014 John Wiley & Sons, Ltd. 相似文献
2.
《International Journal of Tourism Research》2017,19(6):619-628
Travellers are demanding authentic, experientially oriented opportunities with more meaningful interactions with locals. The sharing economy has emerged partly as a response to these consumer trends with major potential impacts for tourism. This research investigated the phenomenon of authenticity‐seeking tourism and its links to the hospitality sector through consumer choices related to accommodation offered by sharing economy providers. It explored the relationship between perceived authenticity of the “local” experience and its significance when purchasing accommodation. The three themes of unique accommodation interiors and atmosphere, interactions with hosts, and interactions with local culture were found to be important to Airbnb users. 相似文献
3.
《International Journal of Tourism Research》2017,19(6):629-638
This paper examines the social practice of customer‐to‐customer value co‐creation in tourism contexts by considering visitor–visitor interactions, their manifestations, influential factors, and types of resulting value using extended social situation analysis. On the basis of 76 qualitative in‐depth interviews, results show that value co‐creation is not necessarily dependent upon the underlying social interactions but predominantly influenced by personal factors and attitudes towards sociability. The stronger the focus on other social actors is and the longer and more personal the social interactions are, the more complex and multilayered is the co‐created perceived value. 相似文献
4.
Research within the cruise industry now has the ability to utilize Web‐based content analysis. This paper provides an example of a methodology that explores patterns of co‐creation of value on board cruise ships using holiday reviews retrieved through Web content mining from CruiseCritic.com . The aim is to add to the field of co‐creation and cruise tourism by providing an approach to exploratory Web‐based data collection. With the use of a data‐driven approach to knowledge discovery, this paper provides a means to achieve a deeper understanding of guest‐to‐guest and guest‐to‐staff interactions on board cruise ships. Copyright © 2012 John Wiley & Sons, Ltd. 相似文献
5.
Gaining the loyalty of visitors is one of the main challenges of destinations. Previous studies generally agree that satisfaction is the key driver of tourist loyalty. However, it is necessary to conduct a more thorough study of destination loyalty formation by exploring the role of other variables as direct antecedents of loyalty and as moderators of the satisfaction–loyalty relationship. With this in mind, this study examines the influences of two variables that are especially relevant in the study of consumer behaviour in tourism: past experience and involvement. The results obtained from a sample of 807 tourists visiting a destination in Spain suggest that (1) satisfaction and past experience have a significant influence on loyalty; (2) it is necessary to separately consider the two dimensions of loyalty (i.e. the intention to return to a destination and the intention to recommend it) to understand loyalty formation; and (3) past experience is a quasi-moderator variable as it directly influences tourist loyalty and moderates the satisfaction–loyalty relationship. The findings of this research may help managers make decisions about market segmentation and guide the marketing efforts to gain loyal tourists. 相似文献
6.
Despite the relevance of news articles as autonomous image formation agents, we still have limited understanding of their influence on destination image and the conditions under which such influence occurs. This paper analyses the role of news articles and two moderating conditions—prior destination experience and news involvement—in destination image formation. It shows that the number of news articles individuals read is positively associated with their image of the destination, that news involvement enhances the influence of the news articles on destination image formation, and that this influence holds even after controlling for prior destination experience. 相似文献
7.
The purpose of this research is to compare salient approaches for identifying the patterns of college students' information search behaviours while preparing for their spring break trips. Comparing four different prominent constructs (i.e. past experience, prior knowledge, involvement and a concept of specialisation combining those three variables), the results of the study indicate that involvement and the specialisation concept have more distinctive results than the others in terms of measurement of travellers' perceived usefulness of information sources and the importance of information content. In addition, the different groups assigned different priorities for usage of main information sources. As a result, involvement and the specialisation concept appear to provide more distinctive clarification for identifying the information search behaviours of spring break travellers. Copyright © 2009 John Wiley & Sons, Ltd. 相似文献
8.
《International Journal of Tourism Research》2017,19(2):246-256
This study develops an integrated model that examines how service quality, perceived experiences and enduring involvement determine tourists' behavior. The model proposes that enduring involvement has both a direct and moderating influence on tourists' satisfaction with the destination. Data were collected from 1091 visitors of two museums in Barcelona: the Picasso Museum and the Miró Foundation. The results suggest that visit experience, service quality and involvement are drivers of satisfaction. Satisfaction influences the behavioral intentions of visitors to the museum. In addition, the visitors' level of art involvement negatively moderates the influence of perceived quality and experience on tourists' satisfaction. Copyright © 2017 John Wiley & Sons, Ltd. 相似文献
9.
Tourism is a social phenomenon and host–guest interaction has been identified as particularly relevant in the rural tourism experience. This paper extends previous research on social interaction, rural tourism and experience marketing, by analysing, via visitor survey (N?=?819), the contacts that visitors of three Portuguese villages establish with (a) residents and (b) other visitors during their stay. A cluster analysis based on interaction patterns identifies three distinct visitor groups: those showing little interest in interaction with others, those mainly interacting with other visitors and those intensely interacting with residents. Significant differences between segments reveal distinctly lived rural tourism experiences and a positive impact of socializing on these experiences. Destination management and marketing implications as well as suggestions for future research are also presented. 相似文献
10.
Paresh Kumar Narayan 《International Journal of Tourism Research》2003,5(5):369-380
This paper investigates the all important issue of diagnostic tests, including unit roots and cointegration, in the tourism demand modelling literature. The origins of this study lie in the apparent lack in the tourism economics literature of detail concerning the diagnostic test aspect. Study of this deficiency has suggested that previous literature on tourism demand modelling may be divided into two categories: the pre‐1995 and post‐1995 studies. It was found that the pre‐1995 and some post‐1995 studies have ignored unit root tests and co‐integration and, hence, are vulnerable to the so‐called ‘spurious regression’ problem. In highlighting the key diagnostic tests reported by post‐1995 studies, this paper contends that there is no need to report the autoregressive conditional heteroskedasticity (ARCH) test, which is applicable only to financial market analysis where the dependent variable is return on an asset. More generally, heteroskedasticity is not seen as a problem in time‐series data. However, the reporting of a greater than necessary range of diagnostic tests — some of which do not have any theoretical justification with regard to tourism demand analysis — does not diminish the precision of the results or the model. This paper should appeal to scholars involved in tourism demand modelling. Copyright © 2003 John Wiley & Sons, Ltd. 相似文献
11.
A main function of destination‐management organisations (DMOs) is that of being responsible for marketing their destinations. Many destinations involve stakeholders of different kinds. DMOs often have modest resources, and this creates a challenge: how should the DMO manage their marketing activities and achieve an outcome that benefits both the individual stakeholder and the destination? This study describes how DMOs can mobilise resources among the stakeholders and identifies the processes leading to integrated destination marketing. Basing our conclusions on a case study, we find that DMOs need to develop both pragmatic and moral legitimacy in order to develop integrated destination marketing. Copyright © 2008 John Wiley & Sons, Ltd. 相似文献
12.
This paper reviews the literature concerning co-creation of tourism experiences. It analyses the theoretical underpinnings of co-creation and discusses key dimensions of the concept from the tourist's perspective, highlighting the importance of active participation and interaction. The aim is to propose a psychology-focused definition of on-site co-creation tourism experience on which to base a conceptual framework relating important constructs. Opportunities for future empirical research in this area are suggested. 相似文献
13.
This study's core purpose is to understand the behavioural intention (BI) of wine tourists using the Extended Model of Goal-directed Behaviour (EMGB). Specifically, the Model of Goal-directed Behaviour (MGB), an advanced version of the Theory of Planned Behaviour (TPB), is extended to EMGB by incorporating experience and involvement towards wine tourism to better understand wine tourists' intention to participate in a tour. The sample was 211 Korean wine tourists. Results revealed that two constructs related to wine tourism, namely, experience of a wine tour and wine tourism involvement, formed positive and significant relationships with attitude towards participating in such a tour. Attitude, subjective norm, and positive anticipated emotion influenced tourists' desire to participate in a wine tour, which, in turn, influenced their BI. Contrary to expectations, the frequency of past behaviour does not have a significant effect on desire and BI, and perceived behavioural control has no significant effects on BI. 相似文献
14.
David Y. Chang 《International Journal of Tourism Research》2016,18(4):399-408
This paper empirically investigates the relationships of TV drama series, cultural proximity and travel motivation, especially examining the moderating effect of enduring involvement in this relationship. The findings reveal that only TV drama series, not cultural proximity, has positive effects on travel motivation. The viewer's enduring involvement with the drama shows its moderating effects on the drama–motivation relationship but only on the cultural proximity–motivation relationship for the high‐enduring‐involvement viewers. Overall, this study highlights a viewer's enduring involvement role in enhancing/changing the effects of TV dramas and cultural proximity on the viewer's travel motivation to the places depicted in the programs. Copyright © 2015 John Wiley & Sons, Ltd. 相似文献
15.
This article launches a new framework, the Tourism Experience Network (TEN), which explores co‐creation of experiences. The TEN framework absorbs value as experience logic in tourism marketing. Its uniqueness illustrates structuring processes and includes consumers/tourists in the service management. A theoretical explorative technique based on literature was used to construct the TEN. It departures from interactive networks, new service paradigm and tourism marketing, and contributes to tourism experience theories. Inspiration from the Industrial Marketing and Purchasing (IMP) group was embraced to modify issues inherent from traditional networks—the ARA model. By linking this approach with experience, actors are defined as experience facilitators in tourism and networks. Copyright © 2012 John Wiley & Sons, Ltd. 相似文献
16.
Jorge Ridderstaat Robertico Croes Peter Nijkamp 《International Journal of Tourism Research》2014,16(5):472-487
This study examines the long‐run relationship between tourism development and economic growth in a small island destination. Determining whether the nature of the relationship is unidirectional or bidirectional provides insightful information as to policies to be implemented. This information is crucial in a resource‐poor environment, such as a small island destination. The study employs an econometric methodology consisting of unit root testing, co‐integration analysis, vector error correction modeling and Granger causality testing. Results confirm the reciprocal hypothesis. The policy implication is that resource allocation supporting both the tourism and tourism‐related industries could benefit both tourism development and economic growth. Copyright © 2013 John Wiley & Sons, Ltd. 相似文献
17.
Study of human activities in space and time has been an important research topic in transportation research. Limitations of conventional statistical methods for analysis of individual-level human activities have encouraged spatiotemporal analysis of human activity patterns in a space-time context. Based on Hägerstrand’s time geography, this study presents a space-time GIS approach that is capable of representing and analyzing spatiotemporal activity data at the individual level. Specifically, we have developed an ArcGIS extension, named Activity Pattern Analyst (APA), to facilitate exploratory analysis of activity diary data. This extension covers a set of functions such as space-time path generation, space-time path segmentation, space-time path filter, and activity distribution/density pattern exploration. It also provides a space-time path based multi-level clustering method to investigate individual-level spatiotemporal patterns. Using an activity diary dataset collected in Beijing, China, this paper presents how this Activity Pattern Analyst extension can facilitate exploratory analysis of individual activity diary data to uncover spatiotemporal patterns of individual activities. 相似文献
18.
Aikaterini Manthiou Juhee Kang Norzuwana Sumarjan Liang Tang 《International Journal of Tourism Research》2016,18(2):105-115
Given the growing number of hotel brands, improving consumer experience has become an increasingly important area of interest to industry practitioners. The purpose of this study is to investigate the relationship between hotel guests' brand experience, knowledge and loyalty to name‐brand hotels. Confirmatory factor analysis and structural equation modeling with the incorporation of a second‐order factor analysis were employed to achieve the research goals. The findings indicate that brand experience was represented as a holistic concept with sensory, affective, behavioral and intellectual aspects. While brand experience influences brand loyalty, its impact is partially mediated by brand knowledge. This is a pioneer study that combines consumer experience with branding in the hospitality industry and offers practical suggestions to facilitate hotel managers in their development of effective branding strategies. Copyright © 2015 John Wiley & Sons, Ltd. 相似文献
19.
This study examines the formation of business relationships among tourism organisations. A phenomenographic study conducted with 25 managers drawn from regional tourism organisations in Queensland, Australia revealed three qualitatively different but interrelated ways of experiencing relationships: as competition, co‐operation and collaboration. Differences among experiences were accounted for by the way managers defined the meanings of several dimensions common to each experience. The results suggest managers' experiences can be developmentally ordered on a continuum of relationships that demonstrate progressively more complex and inclusive approaches to forming relationships. Copyright © 2001 John Wiley & Sons, Ltd. 相似文献
20.
《International Journal of Tourism Research》2018,20(2):225-235
Growing evidence suggests that travel may serve as an effective intervention of subjective well‐being (SWB). This study develops and empirically tests a psychological model that describes the links of travel experience and SWB. This study also compared the short‐ and long‐term effects of the tourist experience on SWB. Our results identified 3 dimensions of cruise experience, namely, emotional experience, relational experience, and thinking experience. In the short term, happiness from cruise travel is created mainly through emotional and relational experiences. The long‐term effect of cruising travel is largely derived from thinking experience. Theoretical and management implications were discussed. 相似文献