智慧旅游背景下传统旅行社经营模式的转型探讨

随着我国国民经济水平的快速提升,社会民众更加向往精神生活,因此对旅游行业提出了更高的要求,从而促使旅游行业的经营管理模式正逐渐向智慧旅游经营管理模式转型。智慧旅游背景下,传统旅行社经营模式将旅游景区管理转变为目的地管理、粗放式管理转变为精细化管理、单一行业管理转变为社会全行业管理,同时加大力度发展电子商务,拓宽旅游业务的经营范围,力求通过交流合作促进旅行社的可持续发展,更明显的是提高旅行社在智慧旅游背景下应对挑战的能力。     

沈阳市中小旅行社转型与发展

在旅游行业高度网络化的背景下,旅行社的线上经营已经成为我国各地区旅行社发展的必然趋势。传统旅行社的转型与发展已经成为当前旅游行业理论与实践研究的核心课题。本文从旅行社转型的角度出发,探讨了沈阳市中小旅行社转型的必要性和难度,并提出了相应的发展策略,希望推动中小沈阳市旅行社转型的同时,也给其他旅行社的转型起到一定的参考和借鉴作用。     

我国旅行社体系结构状况及其变化趋势

改革开放时期,随着旅游业的迅速发展,我国旅行社以经营业务分工为主的体系结构变化迅速,进入了大发展、大分化的阶段。随着旅游业的进一步发展和其他各种相关因素的变化,这一体系结构仍将继续发生变化,日臻完善。研究旅行社体系结构状况及其发展变化趋势,对加强和改善行业管理,促进行业健康发展有重要意义。一、我国旅行社体系结构的历史变化轨迹如果从建国后开始考察,以所经营的旅游业务分工为依据,我国旅行社体系结构变化大致可划分为三个阶段,其基本顺序如下：外联旅行社＋接待旅行社→“一类旅行社＋二类旅行社＋三类旅行社”…     

“互联网+”旅行社:商业模式及演变趋势

在第十二届全国人民代表大会第三次会议的开幕式上,李克强总理提出制定“互联网+”行动计划.在“互联网+”背景下,传统旅行社如何转型升级,商业模式将发生何种变化,未来旅行社产业将何去何从,是笔者要讨论的主要问题. 传统旅游产业组织由旅游供应商、旅游批发商、旅游零售商和旅游代理商组成.其中,旅游供应商指在旅游服务过程中各项具体服务的提供单位,包括但不限于旅游区(点)、酒店、餐馆、商店、铁路、汽车公司、船运公司、航空公司等相关接待单位.     

内蒙古阿拉善盟城市居民自驾车旅游目的地选择的影响因素研究

自驾车旅游是中国近年来发展迅猛的一个重要旅游市场,在众多因素的推动下,自驾车旅游逐渐成为城市居民日常休闲的首选方式。而目前许多旅游目的地并未深入了解自驾车旅游者的需求特征,且缺乏专业的自驾车旅游服务,导致自驾游市场的供给与需求并不平衡。因此,本文通过对有自驾车旅游经验或有自驾车旅游意向的阿拉善盟城市居民发放调查问卷和当面问询的方式,从受访者的人口特征和目的地选择影响因素两方面进行分析。研究发现,其影响因素由旅游交通条件、旅游基础设施、旅游目的地环境、参照群体、旅游成本、情境因素、个人条件和信息感知8个因子构成,其中对旅游交通条件最重视,对信息感知重视程度最低。根据研究结果,从完善交通体系、建设自驾车营地、加强目的地行业监管等方面有针对性地提出建议。     

旅游目的地自驾车旅游服务体系构建

自驾车旅游是一种适应现代生活时尚的自助旅游方式,是一项集观光、健身、度假、休闲于一体的深层次旅游.近年来,随着高速公路网的建设和完善以及居民拥有私家车数量的不断增加,我国自驾车旅游呈现蓬勃的发展态势.为满足自驾车旅游的需要,各旅游目的地开始编制自驾车旅游专项规划.     

我国自驾车旅游者行为研究——以华北地区为例

自驾车旅游以自由、自主、自助的突出特点被旅游者广泛接受和喜爱,是我国近几年快速发展的专项旅游.本文以华北地区自驾车旅游者为主要研究对象,用历时一年多的时间对大量自驾车旅游者进行了旅游行为问卷调查和访谈记录,获得千余份有效问卷,在此基础上开展了自驾车旅游者的行为研究,对自驾车旅游者的旅游动机、决策影响因素、消费行为等作了深入分析,并对自驾车旅游者的行为特征进行了总结.     

海外旅游报刊介绍(续一)

《专业旅游》 《专业旅游》(Travel Agent)是香港中国杂志有限公司为旅行社出版的一份专业刊物。它向读者广泛提供关于世界旅游业的最新资料,包括选择香港旅行社、机票、酒店、内陆航线发展、旅行团、客轮游航、汽车租赁及各项旅游推广的消息。另外,亦有香港旅游业的抽象新闻、业内人事调动、优良旅行社管理特稿、经营及营业技巧和最新科技等包罗万象的报道等。其读者对象是香港、澳门、中国内地及台湾的旅行社和旅游从业人员。《专业旅游》于1984年创刊,月     

基于游客知情权的旅行社信息披露制度探讨

文章针对旅行社经营中失信于游客的问题,以游客知情权为法律基础,提出以信息披露改善旅游市场信息不对称。从包价旅游合同信息、旅行社经营信息和监管信息3个方面,分析目前我国旅行社信息披露实践操作存在的诸多问题,探讨建立完整的旅行社信息披露制度,包括在包价旅游合同中进一步明确服务质量标准,递交统一内容标准的旅行社年度经营信息报告,建立垂直搜索数据库,建立旅游消费者组织,提供旅游服务体验信息,指导游客消费等,并以游客知情权救济做制度补充。关注强化旅行社信息披露义务,推动旅游行政管理部门和旅游消费者组织信息监管能力的发展,以期构建旅游业诚信经营环境。     

论"零负团费"的法律治理

旅行社"零负团费"的经营方式对旅游者权益及旅游行业的危害十分明显,但现有法律并不能达到治理的目标."零负团费"现象泛滥的根本因为在于:在旅游购物中受到损害的旅游者往往因异地维权的高成本而放弃追究法律责任,结果纵容了恶意商店的违法行为,并以佣金的形式滋养了"零负团费"的经营活动.通过对旅行社苛以连带责任和协助责任,使其承担与佣金收益相对等的风险与责任,并且在诉讼维权方面实现旅游者本地维权的可能性,以此倒逼旅行社放弃"零负团费"的经营活动,实现旅游市场的健康发展.     

Beyond Adoption of Travel Technology: Its Application to Unplanned Travel Behaviors

The ultimate goal of information distribution for a destination marketer is to stimulate travelers to make a purchase decision. Today, travel information can be obtained by travel technology, which enables travelers to exploit on-the-move information. Navigation services for travel technology are being more broadly used across the globe by providing a wide range of en route information. This study evaluates the effects of travel information disseminated by navigation services on unplanned behaviors during trips. The results of the study illustrate that travelers who use navigation during trips are more likely to be involved in unplanned activities and, hence, will have an increase in unplanned travel expenditures. Destination marketers can partner with travel technology providers to encourage better travel experiences for tourists and generate more travel revenues for the tourism industry.     

The Impact of the Internet on Travel Agencies in Hong Kong

Abstract

In recent years, the travel and tourism industry has begun to develop Internet applications more extensively. Many travel service suppliers, such as hotels and airline companies, already use the Internet as a direct channel for customer reservations. The integration of the Internet into the travel and tourism industry, however, presents a challenge towards the traditional role of travel agencies. The purpose of this study is to find out what impact the Internet has on travel agencies in Hong Kong. Outcomes of this research indicate that travel agents generally have positive attitudes towards Internet applications, and the potential threat-disintermediation-has not yet affected the travel industry. Travel agents believe that they can take advantage of the Internet technology to provide value-added services for their customers. Outcomes of the present study also indicate that there are significant relationships between company size, age and some Internet attributes. Travel agencies should therefore pay more attention to these attributes when adopting Internet technology.     

Travel Agents and Their Survival Thomas

Abstract

The travel agency industry depends upon commissions for a majority of its revenue. When these commissions decrease or stop the industry must change the means in which revenue is made. The Internet has caused a significant reduction in airline ticket sales and therefore has caused travel agencies to change. In addition travel agencies have reduced commissions paid to airlines thus causing more changes. There were four categories of travel agencies discussed in the article along with their adaptation styles. These types include (1) the independent operator of a small travel agency with very limited resources (2) the normal agency with 2 or 3 agents which does a substantial business (3) the larger agency that is high-tech and high touch and depends on automation and the Web to some extent (innovators) (4) agencies that are Web based with very little automation otherwise and who were technologically adaptable and saw opportunity in the Web. The study examines how agencies have adapted and prospered through this transitional period.     

Travel demand and behavior of university students in Hong Kong

University students represent an emerging market for the travel industry. This paper reports the findings of a study on the travel behavior and travel patterns of Hong Kong university students. Using a questionnaire, a survey was conducted to identify student travel motives, their travel planning process and travel preferences. A total of 264 university students in Hong Kong were interviewed and data analyzed. The results indicate that to “Experience new and different styles”, “Take it easy and relax”, “Go to places I haven't been before” and “Outstanding scenery” were perceived as important motives in students' travel decision-making. Four factors with 24 attributes were identified. These factors were “Social relationships”, “Obtain new experience”, “Relax and enjoy” and “Cost of travel”. Based on the findings of the study, it was suggested that modifications to the existing tourism products and services and new product development were necessary in order to meet the demand of this emerging market.     

对中国旅行社业的经济分析与再定位

我国的旅行社业发育于当时特殊经济、政治环境和要求下，经历了计划经济到市场经济的转型。在这个过程中，旅行社行业出现了不少现实问题，如核心能力流失、产品单一、组织安排缺乏经济效率、规模过小、集团化虚设等问题。结合旅游经济学的理论和实践，从我国现在和今后的宏观经济走势出发，笔者探索和分析了未来我国旅行社业发展的各种趋势，主要表现在企业向产业纵深发展和产品向消费差异发展。     

越南旅游业快速发展的基本现状分析

越南自1986年改革开放以来，旅游业飞速发展，成为越南经济增长点，也是一个让越南进一步融入世界的桥梁。越南旅游业得到政府的高度重视，制定出一系列有效可行的旅游业发展的措施，并不断发展和完善旅游交通业、旅行社业和旅馆业，保障旅游业的稳定发展，目前虽仍有不少困难，但因拥有自身的发展优势，必将成为亚大地区重要国际旅游目的国之一。     

A Case for Wanderlust: Travel Behaviors of College Students

A case for wanderlust, or a strong desire to travel, was developed in an elaborate study involving numerous variables. Findings indicate that wanderlust begins with early, and varied, travel experiences and continues and inspires future travel behavior. Overall, college students exhibit a high level of interest in both leisure and business travel. The impact of past experience is dramatic with a strong relationship between travel experiences prior to college, while in college, and expectations after college. A financial commitment to this desire to travel was also found, particularly among females who exhibited a higher level of wanderlust for leisure travel. Overall implications for the travel and tourism industry are discussed.     

我国旅游保险业发展探析

本文在分析旅游保险特点及其根源的基础上,结合我国旅游业发展的实际得出了如下结论:①法定保险商业经营导致了我国的旅游保险不保险;②旅行社无法承担旅游保险销售的重任;③利益问题使我国的旅游保险陷入了困境;④旅游保险产品与服务体系亟需建立.同时认为,我国旅游保险业的健康持续发展,其根本措施在于旅游保险体系的创新.     

中国和印度入境旅游发展比较

印度是亚太地区旅游业发展最快的国家之一.本文对中国大陆和印度近年来入境旅游的发展水平进行比较研究,重点从两国的旅游基础设施状况、入境旅游宣传和干扰入境旅游的异常因素等方面进行分析,提出应该重视印度入境旅游发展趋势、借鉴印度经验改进中国旅游国际市场营销策略、加强两国旅游业交流与合作等一系列建议,以应对印度入境旅游快速发展的局面.     

论我国体育旅游专业人才培养模式

体育旅游作为旅游市场的一种新产品 ,是以体育资源为基础 ,通过各种体育活动来规划、设计、组合引起人的消费欲望与需求 ,进而感受参与体育活动与大自然情趣的一种旅游形式。体育旅游不仅仅是旅游的一种简单形式 ,而是旅游产业与体育产业交叉渗透产生的一类新领域。本文运用科学方法 (如问卷调查法 ;深度访谈法 ;焦点访谈法 ;观察法 ;文献资料法 ;统计法 ;比较法 )就我国体育旅游市场人才需求状况进行分析 ,论述了体育旅游人才培养模式 ,构建了培养体育旅游人才的课程体系。为高校设置体育旅游专业或专业方向提供理论基础 ,也为 2 0 0 8年奥运会体育旅游人才培养提供可操作方案。