Holistic tourist experience in halal tourism evidence from Indonesian domestic tourists

This research explores the holistic experience in halal tourism and its consequence on tourist satisfactions and tourist intentions. The data for this study were obtained from 479 Muslim tourists in Indonesia. Exploratory factor analysis test identifies five dimensions of holistic halal tourist experiences, which can be classified into halal experience and recreation experience. Based on the partial least square estimation, this study reveals that the consequence of recreation experiences on tourist satisfaction, and tourist intention to revisit and endorse, overwhelms the effects of the halal experience.     

Recent research in tourist behaviour

The study of tourist behaviour has become an active and significant contributor in the overall analysis of tourism. This paper considers recent research work at James Cook University, an institution whose researchers have had a long interest in tourist behaviour topics. A review of a number of recent research projects in tourist behaviour by the Australian research team is provided and the value of four integrating concepts linking this research is specified. The four concepts highlighted are the travel career ladder which is an approach to tourist motivation, cognitive steps and mindfulness, which are conceptual organisers of how people think and process information and social situations which provides an integrative view of key factors to consider when describing social behaviour. The paper concludes by highlighting some recent commentary on tourist behaviour trends by prominent tourism analysts noting that the specific stream of tourist behaviour studies reported in this article do not fully support the general trends noted by the commentators. The potential value of tourist behaviour studies as a benchmark for understanding tourism futures is noted     

The impact of tour quality and tourist satisfaction on tourist loyalty: The case of Chinese tourists in Korea

This study examines the causal relationship between tourist expectations, tourist motivations, tour quality, tourist satisfaction, tourist complaints and tourist loyalty of Chinese tourists in the Republic of Korea using path analysis. It was found that tourist expectations have a negative effect on the perceived experiential quality of the tour, yet tourist motivation has a positive effect on the perceived tour quality. In turn, the perceived tour quality has a positive effect on tourist satisfaction. Similarly there is an inverse relationship between satisfaction and tourist complaints, and a positive relationship exists between satisfaction and loyalty. Equally, the higher is the number of complaints, the lower are the loyalty levels. These results will provide potential guidelines for inbound tour agents who plan to attract Chinese tourists to Korea and enable them to formulate appropriate strategies. This study also seeks to contribute to conceptual and policy formation by understanding the determinants of tourist satisfaction and loyalty.     

Consumer behaviour and demand response of tourists to climate change

The influence of climate change on tourism demand patterns will be shaped by the response of tourists to the complexity of mitigation policy and its impacts on transportation systems, the wide range of climate change impacts on destinations, as well as broader impacts on society and economic development. Tourists have the largest adaptive capacity of elements within the tourism system because of their flexibility to substitute the place, timing and type of holiday, even at very short notice. Consequently, understanding tourist perceptions and reactions to the impacts of climate change is essential to anticipating the potential geographic and seasonal shifts in tourism demand, as well as the decline or increase of specific tourism markets. Yet, despite a wide range of publications assessing reactions of tourists to various environmental and climate-related changes, little is actually known about the complexity of demand responses. The paper reviews and discusses existing studies, and provides a framework for a better understanding of perceptions of change, as well as identifying major current uncertainties and research needs.     

Cultural and structural issues affecting Japanese tourist shopping behaviour

This paper identifies and examines the various cultural issues that affect Japanese tourist shopping. The paper looks beyond the concept of omiyage and at some of the deeper issues that influence Japanese shopping patterns. Apart from looking at cultural issues that influence the tourist, the paper also examines the tripartite relationship between the tourist, tour operators and retailers that service the overseas Japanese tour market. Finally the paper proposes a model to explain how these relationships interact to influence Japanese tourist shopping behaviour.     

Copysites / duplitectures as tourist attractions: An exploratory study on experiences of Chinese tourists at replicas of foreign architectural landmarks in China

This study aims to clarify the position of duplitectures/copysites in the theoretical stream of tourism authenticity. It does so by exploring the meanings assigned by domestic Chinese tourists, based on their socially and culturally held beliefs, while they interact with architectural imitations imported from alien cultures. The primary research method is an emergent qualitative design that involved in-depth interviews of Chinese tourists at the eight copysites considered in this study. The findings reveal three relevant themes. Reconceptualization of authenticity indicates that the concept of imitation has very different connotations in China compared to those in the West. Cultural self-exploration reflects an evolving stage of intercultural maturity manifested by Chinese tourists. De-globalization has led to cultural homogenization of the tourist spaces in China. The findings fill the lacuna in existing theoretical streams of tourism authenticity by clarifying the position of copysites and has practical implications for domestic tourism marketing organizations in China.     

Behavioural adaptation to climate change among winter alpine tourists: an analysis of tourist motivations and leisure substitutability

Understanding market responses to climate change impacts has important implications for the sustainability of Australia's winter tourism destinations. Utilising a framework incorporating push–pull tourist motivations and the theory of leisure substitutability, this study sought to explore how winter tourists in Australia will adapt to changes in snow cover in Australia's alpine regions under future climate change scenarios. The results of a questionnaire completed by 231 respondents indicated that tourist motivations were related to behavioural adaptation, and that there is a general preference among the current winter market for spatial substitution in the event of poor snow. Those motivated by recreation specialisation or snow-related attributes were likely to opt for spatial substitution, while tourists motivated by self-expression and après ski activities displayed resilience to poor snow conditions. The results demonstrate a clear division between leisure-driven tourists who valued participation in sport, and experience-driven tourists, who displayed higher resilience to reduced snow under projected climate change scenarios. These results have practical implications for winter tourism destinations, both in terms of targeting experience-driven tourists in the case of reduced snow as well as the longer term sustainability and viability of winter tourism destinations.     

The effect of destination social responsibility on tourist environmentally responsible behavior: Compared analysis of first-time and repeat tourists

Utilizing a Stimulus-Organism-Response (S-O-R) framework, this study presents and examines an integrated model that investigates consumption emotions (positive and negative) and tourist-destination identification as mediating variables between perceived destination social responsibility and the environmentally responsible behavior of Chinese tourists (n = 539). Previous research has suggested that prior experience with a service can impact the relationships between constructs; as such, this study also investigates the potential moderating impact of visitation frequency on the proposed model. Findings indicate that consumption emotions (positive and negative) and tourist-destination identification do mediate the effect of perceived destination social responsibility and environmentally responsible behavior. Only positive emotions were found to significantly impact tourist-destination identification. A moderating effect for first-time, relative to repeat visitors, was found for some paths between the investigated constructs in the proposed model. Theoretical and managerial implications are discussed, limitations provided, and future research directions suggested.     

Visitors as victims crimes against tourists in Hawaii

Prior research has noted a statistical relationship between increased crime rates and tourism in resort destination areas. This study utilizes data from two Hawaii counties to derive independent crime rates for tourist and resident sub-populations. The analysis reveals that tourists in both counties experienced higher rates of larceny, robbery, and rape than residents. In Honolulu, tourists also had a higher rate of burglary. These data suggest that earlier findings of a relationship between tourism and crime are explained, at least in part, by the fact that tourists are disproportionately the victims of crime. A number of factors including certain attributes of tourists themselves as well as certain aspects of the tourist industry are discussed to explain these findings.     

Foreign tourists as external-market information source for SMEs

ABSTRACT

This study shows a low-priced information collection process. Focusing on tourists, we offered a product tasting, in order to gather the main information of their countries of origin. This information is useful to a company when it needs to make relevant decisions for its international market selection process. This economical methodology allows the company to know how consumers can behave differently in other markets and discloses information concerning the launch of a product in new territories.     

Postcolonial ambivalence as per the tourist

This article aims to understand the ways in which ambivalence toward postcolonial mimetic places is exposed in touristic consumption. This article is a single case study investigating Bà Nà Hills, which was initially constructed by the French colonialists and afterwards developed into an entertainment park in Vietnam. Ethnographic research by using face-to-face techniques such as in-depth interviewing and participant observation was undertaken. Findings show the ways in which ambivalent emotional subjectivities coexist between ‘searching for authenticity’ and ‘embracing simulacra’. This article proposes that a postcolonial equivocatory place generates and regulates tourists' ambivalence between the complexities of authenticity and simulacra and that, ambivalence functions as a bridge and an interpretive and analytic tool between individual emotional experience and social changes.     

Burgers for tourists who give a damn! Driving disruptive social change upstream and downstream in the tourist food supply chain

Using the theoretical lens of social capital, this paper examines the role of small tourist food businesses and their impact on the sustainability of the destination and local food supply chains. The paper analyses the experiences of small business owner-managers highlighting the complex and subtle nature of the socially responsible strategies used to progress sustainability in a tourist destination. The findings show that authentic lifestyles, motivated by intrinsic not just extrinsic rewards, are driving disruptive social change upstream and downstream in the tourist food supply chain. Small food business owner-managers are catalysts for “common” good, and as supporters for ethical and sustainable food chains have considerable local tourism influence and impact. Social capital strengthens their sense of destination ownership and fuels an obligation to protect their fragile tourist resources. The intersection between social capital, authenticity and responsibility among small food businesses in the tourist industry is demonstrated.     

Social holidays as a tourist experience in Finland

The aim of this study is to investigate the factors that affect the formation of the social holiday experience, and the role of specially arranged activities in that experience. It draws on the specific case of Finland. An intrinsic, intensive case study research strategy is applied and an ethnographic approach is taken using observation, semi-structured interviews, and questionnaires. The findings indicate that the social holiday experience is clearly linked to everything which took place during the holiday. This supports earlier research on service experiences. Six categories of factors contribute to the social tourism experience: interaction, physical environment, content of the activities, food and mealtime conditions, situational factors and personal factors. Social holiday clients do not expect the holiday to be anything extraordinary.     

The politics of knowledge as a tourist attraction

The past ten years have seen an increasing interest in the politics of knowledge production in tourism studies. However, tourists’ hosts’ politics of knowledge, the ways in which tourists’ hosts can use local knowledge as both a tourist attraction and a way to negotiate power relationships, are yet to be explored. This article identifies the need for more analysis of the political uses of cultural knowledge as a tourist attraction, reporting on an ethnographic study of the politics of knowledge unfolded by an Aboriginal group of Western Australia in the context of their tour guiding activities. It will hopefully contribute to a better understanding of the political conditions, and potentials for, local cultural knowledge (re)production and utilization in tourism.     

The perceived value of the rural tourism stay and its effect on rural tourist behaviour

Rural tourism (RT) constitutes a valuable tool for the sustainable development of rural areas. This paper explores issues of tourist motivation in RT and develops a specially tailored perceived value (PV) scale for the RT sector. Special attention is given to links between tourists’ motivations, perceived values, and the service and actions by RT providers leading to the sustainability of rural life, culture, economies and environment. Following a literature review, qualitative and quantitative surveys developed a 27-item scale, exploring both the functional and the affective components of the scale. Seven research hypotheses were then tested by quantitative survey work. It was proven that the activities undertaken by the rural enterprise leading to greater rural sustainability are reflected in the PV scale through higher levels of satisfaction and loyalty of the rural tourists. The results of the study reveal that the RT sector has specific characteristics that tourists greatly value and that other specialist tourist markets cannot offer, as highlighted in the contribution made by RT enterprises to rural sustainability. This knowledge can help tailor product development and destination design to suit specific demands and influence communication and promotional activities.     

A broader social identity comes with stronger face consciousness: The effect of identity breadth on deviant tourist behavior among Chinese outbound tourists

Deviant tourist behavior (DTB) among Chinese outbound tourists has sparked concerns that such behavior not only exposes destinations to various negative impacts but also damages the international image of China. Hence, it is necessary to explore how to reduce such behavior. Social identity cues are an effective inhibitor of DTB; however, previous research has focused on the influence of the interdependent and interactive nature of social identities on DTB, neglecting the inclusive nature of social identities. To fill this gap, the current study focuses on how Chinese outbound tourists’ identity breadth affects their deviant behavior in international tourism contexts. In Study 1, we examine a distinctive feature of international tourism contexts and find that tourists have high face consciousness. Second, we propose and document that Chinese outbound tourists primed with a broad (vs. narrow) identity develop higher face consciousness and a lower intention to engage in deviant behavior (Studies 1 and 2), with face consciousness mediating this process (Study 3). Finally, Study 4 finds that the number of fellow tourists with the same identity moderates this effect. The influence of identity breadth on DTB is manifest when there are few in-group members present. Our findings provide meaningful practical and theoretical value regarding how to reduce tourists’ deviant behavior through identity-related cues.     

Conflicting preferences among tourists and residents

In this paper we present the results of a choice modelling (CM) experiment designed to estimate preferences of residents and tourists in Alghero, Sardinia (Italy). In 2004 Sardinia’s regional government introduced a set of reforms on coastal development and environmental protection that had important consequences for the tourism industry. The CM experiment took place in 2006, and aimed to study both resident’s and tourists’ preferences regarding the 2004 reform and other tourist development alternatives. We also assess the hypothesis that the perceived social and environmental effects of tourism differ among classes of respondents. The analysis indicates that there are conflicting preferences within the host community as well as between the host community and tourists. This creates a mismatch between residents’ supply and tourists’ demand of recreational services that needs to be addressed to promote the best tourist development strategy. It also shows that the 2004 reform is not such an effective strategy as it matches neither resident’s nor tourists’ preferences.     

Managing tourists and politicians in India

This article describes one approach to matching the needs of foreign tourists and local communities in India—ldstar circuits” (a way of routeing tourists around a collection of sites) and condominium hotels (a way of allowing locals to participate in providing a range of tourist services). Also discussed are some of the problems that arise when Indian politicians consider tourism projects.