Impact of Mobile Computing Terminals in Police Work

A major metropolitan police department in the Northeast recently began using mobile-computing terminals (MCTs). This research explores how MCTs have improved critical factors that affect the work environment of the officers in the department, particularly related to deterrence and job satisfaction. Amodel for investigation is developed and tested using a survey instrument administered to officers using the MCTs. We find that MCTs have enabled better communication among officers and have increased the availability of information, both of which are found to have a significant positive impact on the officers' job satisfaction. Savings in time from plate checks are found to have a significant impact on deterrence. However, though the availability of information from MCTs has a positive impact on deterrence, the relationship is not very significant.     

The Ethics of Meaningful Work: Types and Magnitude of Job-Related Harm and the Ethical Decision-Making Process

This research on the ethics of meaningful work examined how types of job-related harm (physical, economic, emotional, and cognitive) and their magnitude of consequences (MOC, low, high) influenced components of ethical decision-making (moral recognition, moral evaluations, and moral intentions). The research also investigated the moderating effects of individual differences (experience with carpal tunnel syndrome, experience with layoffs, ability to read others’ emotions, and intrinsic motivation orientation [IMO]) on the relation between the MOC and the ethical decision-making elements for each type of harm. Using a sample of 185 Chinese professionals, a between-subjects, fully crossed experimental scenario design revealed that physical and economic job-related harm were recognized as moral issues to a greater extent than cognitive or emotional harm. Second, physical job-related harm stimulated a higher level of moral evaluations than economic and cognitive harm. Third, individuals intended to act ethically when MOC was high versus low. Finally, experience with layoffs and IMO helped explain the relations between MOC and moral evaluations for economic and cognitive job-related harm, respectively. Implications for research and management are discussed.     

Effects of an Employee Volunteering Program on the Work Force: The ABN-AMRO Case

One of the new ways used by companies to demonstrate their social responsibility is to encourage employee volunteering, whereby employees engage in socially beneficial activities on company time, while being paid by the company. The reasoning is that it is good for employee motivation (internal effects) and good for the company reputation (external effects). This article reports an empirical investigation of the internal effects of employee volunteering conducted amongst employees of the Dutch ABN-AMRO bank. The study showed that (a) socio-demographic characteristics from employee volunteers markedly differ from those of non-volunteers and community volunteers and (b) employee volunteering seems to have positive effects on attitudes and behavior towards the organization.     

Cognitive Processes in the CSR Decision-Making Process: A Sensemaking Perspective

Applying the sensemaking perspective in the field of corporate social responsibility (CSR) is a recent but promising development. Using an in-depth exploratory case study, we analyze and discuss the CSR character of British American Tobacco (BAT) Switzerland. Our findings indicate that BAT Switzerland does not follow traditional patters of building CSR. BAT Switzerland can be classified as a “legitimacy seeker,” characterized mainly by a relational identity orientation and legitimation strategies that might provide pragmatic and/or cognitive legitimacy. We conclude that understanding the cognitive processes underlying the CSR decision-making process is of fundamental value when analyzing and changing the CSR approach of a firm. We discuss boundary conditions of the CSR character framework and expand it by differentiating between process and product legitimacy, as both perspectives have important but possibly different implications for the firm.     

Gender Equality in Decision-Making Positions: The Efficiency Gains

Women are under-represented in decision-making positions worldwide. However, gender equality and diversity are recognised to have beneficial effects on organisations, institutions and the overall economy. This article provides evidence that removing the glass ceiling — the invisible barriers which prevent women from reaching upper-level positions — may produce not only more equality but also substantial efficiency gains.     

Leader Ethical Decision-Making in Organizations: Strategies for Sensemaking

Organizational leaders face environmental challenges and pressures that put them under ethical risk. Navigating this ethical risk is demanding given the dynamics of contemporary organizations. Traditional models of ethical decision-making (EDM) are an inadequate framework for understanding how leaders respond to ethical dilemmas under conditions of uncertainty and equivocality. Sensemaking models more accurately illustrate leader EDM and account for individual, social, and environmental constraints. Using the sensemaking approach as a foundation, previous EDM models are revised and extended to comprise a conceptual model of leader EDM. Moreover, the underlying factors in the model are highlighted—constraints and strategies. Four trainable, compensatory strategies (emotion regulation, self-reflection, forecasting, and information integration) are proposed and described that aid leaders in navigating ethical dilemmas in organizations. Empirical examinations demonstrate that tactical application of the strategies may aid leaders in making sense of complex and ambiguous ethical dilemmas and promote ethical behavior. Compensatory tactics such as these should be central to organizational ethics initiatives at the leader level.     

Work Ethic and Ethical Work: Distortions in the American Dream

Economic progress in the United States has been attributed to the successful combination of two social structures – capitalism as an economic system and democracy as a political system. At the heart of this interaction is a particular work ethic in which hard work is considered the path to both immediate and future rewards. This article examines the evolution of work ethic in the United States, as well as the returns experienced through various adaptations in the country’s history. From this grounding, the information is structured into a proposal that key messages contained in the current, accepted work ethic are subject to distortions that may contribute to unethical decision making. These distortions result from two potentials: (1) efforts to reconcile the work ethic with contradictory messages and (2) exaggerations of the work ethic that become dysfunctional. The intent is to provide a framework that may explain to organizational leaders how people with the same basic work ethic can behave differently in terms of ethical work. Along with this understanding comes the potential to offset possible distortions and to encourage more ethical behavior.     

Ethical Decision-Making: A Case for the Triple Font Theory

This paper discusses the philosophical argument and the application of the Triple Font Theory (TFT) for moral evaluation of human acts and attempts to integrate the conceptual components of major moral theories into a systematic internally consistent decision-making model that is theoretically driven. The paper incorporates concepts such as formal and material cooperation and the Principle of Double Effect (PDE) into the theoretical framework. It also advances the thesis that virtue theory ought to be included in any adequate justification of morality and the need to integrate or coordinate notions of virtue into various act-oriented or principles-based ethics. The TFT offers a comprehensive and practical approach to ethical decision-making and is a useful alternative embedded in traditional wisdom. This paper provides a more general framework of the TFT than traditionally presented. Practical judgment is shown to play a constitute role in providing a guide for right action and is the “glue” that integrates the various components of the TFT. Surendra Arjoon is an Associate Professor of Business Ethics at the University of the West Indies, Trinidad. He has served as Chair, Department of Management Studies and as Associate Dean, Faculty of Social Sciences. He is also Vice President of the Trinidad & Tobago Economics Association. His work has appeared in the Journal of Business Ethics, Journal of Markets and Morality, Global Development Studies, Applied Financial Economics, and Social and Economic Studies.     

PDCA循环工作法在科技期刊编辑实务中的应用

以科技创业月刊编辑实务为例,从提高办刊质量入手,综合运用PDCA循环工作法的相关原理,结合实际,就如何提高科技创业月刊的办刊水平进行了探索性思考,并提出相关改进措施。     

Public Inputs in the Transportation Service Decision-Making Process

This paper presents an empirical investigation of willingness to participate in public meetings to provide consumer inputs for designing public transportation services. The low levels of interest in participation among elderly, low-income consumers and high levels of interest among consumers of specific transportation modes were critically evaluated.     

Conjoining Ethical Theory and Practice: An Australian Study of Business,Accounting, and Police Service Organizations

The purpose of this study, which took place in Western Australia,was to identify situations where management practitioners and academics worked closely together to bridge the `theory-practice gap'in the field of business ethics. Four organizations, two in the accounting field, one a corporate secretaries institute and the Western Australia Police Service were asked if they would participatein a study to examine the extent to which their members made use ofethical theory in their day-to-day activities. A concomitant questionwas whether such theory had an impact on the way organizations carriedout their functions. Each organization was actively involved in teaching ethical theory to their members at an advanced level. The four organizations offered a range of teaching/learning strategies i.e. guest lectures, seminar and discussion groups, training videos and workbooks. The courses that were developed by these organisationswere equal to, and in some cases superior to, ethics courses offered in some business schools. This paper illustrates that by these innovative approaches the four organisations were taking a lead in re-defining ethical practice and teaching ethical theory in their respective organisations. The study illustrates that the programs were effective to the extent that they were instrumental in changingthe behavior and the culture of their members.     

Ethics on the Web: Applying Moral Decision-Making to the New Media

This paper examines the advent of the Web as a critical media tool in the promotion and sale of goods to consumers and the ethical questions it raises that are issues of public policy. We examine four traditional ethical rationales that guide organizational decision-making – utilitarianism, distributive justice, moral rights of man and relativism, further characterized as "ends-based", "equity-based", "rules-based" and "comparison-based" rationales – and we apply them to four moral dilemmas attributed to the proliferation of dot.com companies as they relate to consumer welfare. We find that ethical rationale in the New Media is largely non-existent, and where it exists, it is primarily reactive and driven by utilitarian or relativistic reasoning. We attribute this condition to the newness of the industry and to its economic context, representing, as it does, many characteristics embodied in the concept of the "perfect market." We offer some remedies to improve ethical conduct by e-business.     

Consumer Decision-Making in the Purchase of Estate Agency Services

The paucity of research into the ‘demand side’ of services can becontrasted with the plethora of ‘supply side’ investigations. Thispaper reviews consumers' pre-purchase choice and decision-making in services, and summarises the findings of a survey ofproperty vendors who have purchased the services of estateagents. The findings highlight the importance of non-rationaldecision-making in estate agency service purchase, and the keyrole played by personnel in shaping consumer behaviour; whilesuggesting that price and physical appearance of the serviceprovider are not major evaluative criteria. The paper concludesthat existing theory on consumer behaviour for services is inadequate and calls for the imbalance of research into the ‘demand side’ to be addressed.     

Gender Comparisons in Strategic Decision-Making: An Empirical Analysis of the Entrepreneurial Strategy Matrix

The strategic decision-making of male and female small businesspersons and entrepreneurs has been investigated in prior research, but the findings are mixed. This article reports on a gender comparison testing of the Entrepreneurial Strategy Matrix, a situational model which suggests strategies for new and ongoing ventures in response to the identification of different levels of venture innovation and risk. A national sample of 184 small firm owers (59 percent male/41 percent female) was tested. Results indicate that there are no significant gender differences in venture innovation/risk situation or in strategies chosen by business owners. Male respondents did indicate a higher overall satisfaction with venture performance than did females.     

Ethical Decision-Making in Family Firms: The Role of Employee Identification

Journal of Business Ethics - The ethical behavior prevalent in an organization often determines business success or failure. Much research in the business context has scrutinized ethical behavior,...     

From Revolution to Participation: Social Media and the Democratic Decision-Making Process

Business &; Information Systems Engineering -     

问诊式思想服务技术要领及其在顶岗实习中运用研究

问诊式思想服务是一种解决顶岗实习大学生思想问题的科学工作方法,具有较强的针对性和可操作性.该方法通过强调问诊对象和问题的匹配,重视问诊合作关系的建立,制订科学合理的问诊结构和方案,严格按照技术要领进行有效的问诊服务,并通过标准化的评估衡量问诊效果,加强后期的教育和培训等环节,探索一种解决个体思想危机的有效方法,以服务于广大顶岗实习的一线工作人员,提高他们解决问题的能力和工作效率.     

Individual Decision-Making in Organizations: Contribution of Uncertainty and Controversy in China

Uncertainty has been thought to challenge the cognitive capabilities of managers and thereby undermine their decision-making abilities. However, managers who experience uncertainty in that they are unsure of the adequacy of their own position may open-mindedly consult with their colleagues in the organization before they make the decision. A sample of 122 Chinese mainland managers described and rated a critical incident when they tried to make a decision. Regression analyses indicated that to the extent that managers initially felt uncertain about the solution they engaged in constructive controversy, i.e. the open-minded discussion for mutual benefit, which, in turn, led to effective decision-making. Cooperative goals further moderated the association of uncertainty with cooperative goals such that the positive association was stronger with less cooperative goals. These results underline the positive role of uncertainty in solving difficult problems, especially under competitive goals.