Retailing Post-1992

This article examines the attitudes of the UK's leading retail operations to the establishment of the EC's internal market, planned for 1992, and to expansion within that market.     

Cross-Cultural Retailing Research

Abstract

Relatively little is known about consumer perceptions of retailers in Central and Eastern Europe. What store attributes do consumers in these markets emphasize? Do these attributes reflect the culture of the region? These questions are addressed in the case of Estonia. However our main objective is to contrast the Estonian situation with that of a typical Western country, Canada. Two key shopping experience constructs are selected, namely merchandise selection and the interactivity between the store and the consumer. To make the comparison meaningful we have chosen a single retail category, namely discount or low-price department stores. In both countries there were two stores that dominated their respective market, so this facilitates the collection of consumer perceptions. Structural equation modeling using AMOS software has been used to test the equivalence of the constructs across cultures. Our main findings are that (1) both merchandise selection and store-customer interaction are valid constructs across both countries, (2) that the factor patterns have configural invariance or equivalence for each construct across the two cultures and (3) that the factor patterns do not have weak factor invariance across the cultures. In short, we conclude that there are major differences in consumer's discount store shopping experiences across the two cultures.     

我国零售市场的竞争态势及零售企业的战略选择

随着我国零售业的进一步开放,零售市场面临新的竞争态势.本文在剖析我国零售市场竞争态势的基础上,就国内零售业的做大、做强和特色取胜提出了它的战略选择.     

The Future of Retailing

Retailers have embraced a variety of technologies to engage their customers. This article focuses on “The Future of Retailing” by highlighting five key areas that are moving the field forward: (1) technology and tools to facilitate decision making, (2) visual display and merchandise offer decisions, (3) consumption and engagement, (4) big data collection and usage, and (5) analytics and profitability. We also suggest numerous issues that are deserving of additional inquiry, as well as introduce important areas of emerging applicability: the internet of things, virtual reality, augmented reality, artificial intelligence, robots, drones, and driverless vehicles.     

Intransitive Preferences in Retailing

According to Arrow's well-known ‘parardox of majority voting’, intransitivities can occur in the attempt to establish a social, inter-personal preference ordering. As has been shown by May [1954], for example, a logical equivalent of this paradox can also arise in the case of individual, personal preference orderings. The present paper shows that such cases are quite plausible and natural, in as common a context as the choice of a grocery store. The paper also shows that intransitivities may occur more generally, as a result of decision rules other than the logical equivalent of majority voting.     

重新审社中国批发业

中国批发业从国有批发企业一统天下到各种经济形式的专业批发市场的出发,如今又要面临国内生产企业,零售企业和“洋批发”的三种压力,步履维艰,出路何在？唯有不断改革与创新,才能立于不败之地。     

Crafting Integrated Multichannel Retailing Strategies

Multichannel retailing is the set of activities involved in selling merchandise or services to consumers through more than one channel. Multichannel retailers dominate today's retail landscape. While there are many benefits of operating multiple channels, these retailers also face many challenges. In this article, we discuss the key issues concerning multichannel retailing, including the motivations and constraints of going multichannel, the challenges of crafting multichannel retailing strategies and opportunities for creating synergies across channels, key retail mix decisions facing multichannel retailers, and the dynamics of multichannel retailing. We synthesize current knowledge drawn from the academic literature and industry practice, and discuss potential directions for future research.     

Employment Characteristics of Superstore Retailing

Retail superstores in Great Britain have been the subject of much research and discussion. This article examines a neglected facet of superstores, namely employment, and considers some characteristics of superstore employment and their relationship to the size of superstore development. On the basis of the regression analyses undertaken, a predictive model of superstore employment and the scale of store is presented.     

Consumer Market Beliefs About Retailing

This study emprically examines the subject of general beliefs that consumers have about retailing. Results from a survey of 485 consumers about the degree of consumer endorsement for sixteeen market beliefs are reported and discussed in terms of implications for retailing management.     

Emerging Issues in Retailing Research

Retailing practice and the research resulting have experienced significant changes in recent years. This article reflects on Journal of Retailing articles published during our editorial tenure (2002–2007). Although Journal of Retailing publishes articles on many retailing topics, they have chosen four categories that they believe has had the largest impact on retailing research during that time, and the potential for the greatest contribution in the future: Growth of the Internet and e-commerce; branding and customer loyalty; service success strategies; and behavioral issues in pricing and patronage. Several illustrative studies are highlighted in each category, and directions for future research are provided.     

Discount Store Retailing in Korea

Abstract

This study examined the effects of consumers' internal shopping motives and external store attributes on excitement that shoppers may experience at discount stores in Korean markets and the mediating impact of excitement on selected behavior outcomes. Among three types of shopping motives (socialization, utilitarian and diversion), diversion significantly affected the level of excitement that shoppers experienced at the discount store. Store attributes of facility-related convenience and a neat, spacious atmosphere had an impact on shoppers' excitement at the discount stores. Excitement positively affected shoppers' satisfaction and repatronage intentions in discount store retailing in Korea. The empirical study results have major implications for multinational retailers as well as for future research in the area of international retailing.     

浅析西部旅游业在新时期面临的机遇和挑战

我国西部地区幅员辽阔，旅游资源丰富。但由于受历史、自然环境和地理位置等诸多因素的影响，其发展水平仍比较落后。当前，国家实施西部大开发战略，国际、国内旅游业突飞猛进，在这一新的形势下，西部旅游业在面临历史性的发展机遇的同时，也将受到严峻的挑战。     

浅析电脑零售业的经销方式

电脑作为一种信息处理终端 ,正在改变着整个世界的面貌。电脑零售业经销的不仅仅是一种电子产品 ,更是一种信息服务的理念和解决方案。因此电脑零售业的经销方式多样而且独特。     

零售业国际化失败及其原因分析

零售业国际化浪潮如火如荼,但是有关国际化失败的研究却很少.国际化失败的定义不同,但是零售商都没有意识到,国外的回报根本无法与国内相提并论.虽然大的跨国零售商的国际化失败鲜为人知,但是国际化失败可能发生在任何业态.国际化失败主要是由预测失败、竞争失败、适应失败和成长失败等原因造成的.     

A Typology of European Airport Retailing

Airport retailing represents a global industry which is experiencing significant market growth. Accompanying this growth has been an increasingly complex set of retail trading relationships. This article examines how developments in the air transport industry have influenced the structure of retailing at airports. It then attempts to develop a typology of the different trading relationships that can operate within an airport. Four main forms are identified. The article then considers fiture influences upon the industry and the implications this has for the structure of European airport retailing.