The Double Dynamics of Services

This article assesses, on a mainly statistical basis, the macro-economic trends of thefinal consumption ofgoodsandservices by households in France and in the USA, andtheproportion of services intended for French producers. Its conclusions reveal the existence of double dynamics in the development of services. Some common factors account for this doublegrowth: the complementary nature of goods and services, the growing complexity of production and consumption, the rise of risks to be prevented, and the emergence of new relations between production and use: the social relationships of services.     

高收入阶层个人理财服务需求呈现四大新变化

<正>继2007年11月国内上证指数创下6000点以上的最高点后,国内股市一跌再跌,截至2008年6月30日,上证指数下跌至2693.40点,在这短短6个月中,上证指数下跌五成,创历史上半年跌幅之最。金融市场剧烈的震荡,不仅导致金融市场到处弥漫着恐慌情绪,而且给投资者带来了众多新问题,     

Marketing Professional Services to Family Businesses

ABSTRACT

Theory from the new field of family business studies, tested empirically here, indicates that family business procurement processes for professional services is significantly different from that of other companies. Family businesses engage in more informal processes, involve family members who are not employees as influencers in the buying center, require a greater investment on the part of their suppliers and take longer to reach a decision. As a result of these process distinctions, marketers of professional services targeting smaller to medium sized businesses should be prepared to address the special needs of family business owners.     

服务业开放、生产率异质性与制造业就业动态

在扩大服务业开放和就业优先的背景下,本文在异质性企业理论框架下构建了服务业开放通过国内市场竞争效应、要素替代效应和出口扩张效应影响制造业企业就业的理论模型,继而利用1998-2013年中国工业企业数据进行实证检验.研究结果表明,与理论预期一致,服务业开放对制造业企业就业的影响存在显著的生产率异质性,其促进了低生产率企业的就业破坏和高生产率企业的就业创造与就业净增长,同时还促进了低生产率企业的市场退出.对四类典型垄断性服务行业的进一步分析表明,通信业和金融业开放能够显著影响制造业企业的就业动态,而铁路和航空运输业开放的影响效应较弱.最后,本文还发现服务业开放通过其引发的企业间就业再配置改善提升了制造业整体生产率水平.总的来说,本文肯定了服务业开放可以作为中国制造业就业有效配置和质量升级的开放新动力.     

社区生殖健康服务对人口及计划生育影响分析

开展社区生殖健康服务有助于转变人们的生育观念,进而达到控制人口数量,提高人口素质之目的;社区生殖健康服务也必将成为我国计划生育工作的重点之一.开展社区生殖健康服务还将促使计划生育工作由管理型向服务型转变,并通过调整机构和人员结构,提高计划生育工作的整体质量.     

社区生殖健康服务对人口及计划生育影响分析

开展社区生殖健康服务有助于转变人们的生育观念 ,进而达到控制人口数量 ,提高人口素质之目的 ;社区生殖健康服务也必将成为我国计划生育工作的重点之一。开展社区生殖健康服务还将促使计划生育工作由管理型向服务型转变 ,并通过调整机构和人员结构 ,提高计划生育工作的整体质量     

A Comparison of Clustering Dynamics in the British Broadcasting and Financial Services Industries

This paper compares patterns of industrial clustering in the British broadcasting and financial services industries. Recent trends of deregulation, rapid technological change, and globalization in both industries suggest the significant and increasing importance of clustering effects. This study examines the evidence. It investigates the effects of cluster strength on the growth of the firm and on rates of surviving entry. We find positive, large, and statistically significant clustering effects. In both industries: (a) incumbent firms located in a cluster that is strong in their own sub-sector of their industry tend to grow faster than average; and, (b) new firms are attracted by industry strength in certain sub-sectors in a particular region. The results for these largely mature service industries are very similar to those observed in earlier studies that have examined clustering patterns in newer high technology manufacturing industries.     

Implementing Market Segmentation Strategies in UK Personal Financial Services: Problems and Progress

Most academic research into segmentation in the financial services industry has focused on alternative analytical approaches and base variables; relatively little attention has been paid to implementation issues, despite managementS concerns about the practicality and usefulness of segmentation. Some significant barriers to effective implementation of segmentation have been encountered by major financial services firms. This paper reviews these barriers, and finds that weaknesses in customer data, and the importance of a good fit with the company'S distribution channels, can limit the range of segmentation approaches that a company can adopt, while the organisational context, structure and strategic positioning canfail to support effective segmentation. The paper also considers some of the newer entrants to the financial services industry, and finds that they are making progress in all of these areas.     

The Survival of Family Firms: The Importance of Control and Family Ties

The aim of this article is to analyze the survival patterns of a group of family firms which have already spent at least 25 years in the market. To this end, we use the Kaplan–Meier product limit estimator supplemented with qualitative information gathered by direct observation and discussions with entrepreneurs. The main findings are that small family firms which have reached their 30th year in the market face a very high risk of sudden exit, increasing with firm age. Further control carried out by means of interviews with entrepreneurs identifies problems connected with succession as one of the main causes of the decision to close down.     

选择的体验

当世界上最大的冰淇淋连锁店美国31冰淇淋(Baskin-Robbins)在1953年开店时,每月31天,每天一个口味成为了它的创新招牌.当时其创始人艾文·罗宾斯说过:我们在推销快乐,而不仅仅是冰淇淋.的确如此,顾客的快乐来源于欣赏和品尝五颜六色冰淇淋的非凡体验.     

浅析个人信息权

近年,我国个人信息泄露事件频发,导致个人信息安全面临着巨大的挑战。通过法定权利形式对个人信息进行保护势在必行。个人信息权作为自然人的一项权利,主要有决定权、保密权、查阅权、更正权、封存权、删除权和收益权等权益;而就其内容和特征而言,可认为个人信息权属于人格权。通过借鉴欧盟和美国对个人信息权保护的经验,我国应加快出台《个人信息保护法》,完善个人信息权法律体系,实施行业自律体制,从而有效的保护个人信息,维护公民的个人信息权利。     

现行个人所得税制改革的思考

随着我国经济的高速发展 ,城乡居民的个人收入增长迅速 ,个人所得税法在新的经济形势下暴露出诸多问题。所得税制度不合理 ,工资薪金所得费用扣除标准过低 ,边际税率过高 ,审报制度不规范 ,配套措施不健全 ,个人所得税的调节作用失灵 ,为适应我国目前实际情况的需要 ,针对以上问题 ,必须尽快对我国个人所得税制度进行改革     

The Marketing of Services

No abstract available for this article.     

The Externalisation of Producer Services Debate: The UK Computer Services Sector

This article uses a variety of evidence from the UK computer services industry to inform debates surrounding externalisation processes and the nature of growth in contemporary producer service sectors. While it has been argued that growth in such industries is predominantly demand-lead and independent from the disintegration of businesses in client sectors, in the computer services sector the direct transfer of activity from client firms to independent computer service providers is an increasingly important component of growth at an aggregate, national scale. Growth in this segment is being fuelled by the de-regulation of public sector IT procurenment in the UK.     

The Tradability of Services within Canada and the European Union

This paper analyses bilateral trade flows between the provinces of Canada and between the member states of the European Union using a gravity model. On average, distance is less a hindrance for services trade than for goods trade. Language and regulation differences hamper intra-EU trade significantly. Services trade, in contrast to goods trade, is also hampered by the level of regulation in the importing country. Services trade within Canada as a share of GDP is twice the intra-EU level, and estimates suggest that intra-EU services trade could more than double if the internal market functioned like the Canadian services market.     

The Decentralisation of Airbus Production and Services

Airbus has been multisourcing production since the first rollouts in the late 1970s, spawning clusters of suppliers around its locations in Bristol, Hamburg, Madrid and Toulouse. Moreover, both the A380 project and globalisation of the aircraft market pointed up the need and value of outsourcing. This paper analyses the outlook for supplier clusters in Toulouse and elsewhere based on Airbus thinking and practices before identifying the ingredients of successful outsourcing.     

The Intra‐ and Inter‐Personal Dynamics Associated with Consuming Sensitive Products: Understanding the Consumption of Erectile Function Aids Using Dimensional Qualitative Research

It is estimated that well over 300 million men will be diagnosed with erectile dysfunction by 2025. Men seeking treatment face a burgeoning array of options, some quite invasive. This study utilizes a dimensional qualitative research (DQR) approach to examine what men think, feel, and experience as they consider integrating erectile function (EF) aids into their sexual relationships. The findings suggest that the process of accepting changes in sexual functioning and consuming EF aids frequently moves beyond intrapersonal issues to encompass spouse/partner relationships. The insights gleaned from this study have implications not only for the marketing of EF aids but also for healthcare professionals assisting men in the treatment of their symptoms. Finally, the study findings expand current marketing applications of the DQR framework by demonstrating the value of second‐order modality analysis.     

The Dynamics of Rivalry

Firms face a constant challenge to understand and manage competition over time: what to do when and how much, for how long, and with what expected effect. In this battle, managers use resources they already have to develop the further resources they need, faster and more sustainably than competitors. Just three forms of rivalry capture the dynamics of these processes: developing potential customers, capturing rivals' customers and competing for sales to shared customers. Each of these applies not only to customers, but also to other assets that must be won against rivals. In complex industries, interactions between many competitors can be simplified by grouping firms together, and industry evolution and scenarios for the future can be evaluated using extensions of this approach.     

The Dynamics of Strategy

In seeking to build and sustain competitive advantage, managers need to develop strategies which take account of likely future changes – and which will themselves change in line with circumstances. This article starts by outlining problems with a non-dynamic approach to formulating strategy and then lays out the initial frameworks of a fact-based method that can help managers understand and take control of the time-path of their firm's performance.     

The Advertising of Legal Services

Previous studies indicate attorneys have generally negative attitudes toward the advertising of their services, while consumers have positive attitudes. This article explores the reasons behind this disparity in attitude. It further argues that legal services firms must come to a greater understanding of both supply/demand relationships for their service, and the role that advertising can play in adjusting demand to meet supply.