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1.
Nadine van Engen 《Public Management Review》2016,18(7):1085-1106
Research mainly looked at problems public professionals have with specific policy programmes. However, policies are not developed in a vacuum. Public professionals are often confronted with (a series of) policy changes, intended to refine, replace or complement other policies. This policy accumulation results in professionals having a certain predisposition towards policies in general. To conceptualize this predisposition, we introduce the term general policy alienation. We investigate whether the earlier developed policy alienation scale can be adapted to measure general policy alienation. Our analyses show that the scale performs satisfactorily. Theoretical relevance, as well as directions for practical applications are discussed. 相似文献
2.
Christopher Pollitt 《Public Management Review》2013,15(2):181-200
This paper assesses our state of knowledge concerning the ‘New Public Management’ (NPM) reforms which seem to have been launched in so many countries. In the first section it appraises the types of materials available as a basis for such an assessment. It then considers, and rejects, the thesis that, because of the improved performance they bring, these reforms are global in reach and inevitable in nature. Subsequently, the main part of the paper assesses the available evidence with respect to a number of key dimensions of reform impacts. It concludes that, while there is evidence of specific improvements in particular instances, the general case for NPM as a solution to diverse problems of governance in many different countries is far less firmly established than is commonly supposed. 相似文献
3.
Linda McGuire 《Public Management Review》2013,15(4):493-524
This article examines the transfer of NPM strategies by comparing Service Charter initiatives in the United Kingdom, United States and Australia. These three countries, together with Canada and New Zealand,are partofwhathas beendescribedas the ‘core’ new public management (NPM) policy community (Common 1998). Service Charters are an NPM strategy intended to change the culture of public service delivery to focus on the needs of the users, identified as ‘clients’ or ‘customers’. The objectives are to make service providers more responsive to users by guaranteeing specific standards for service delivery, providing a substitute for competition and a benchmark for measuring service quality. The first section examines the historical and political context of the development of the Citizen's Charter and Service First programmes in the UK, customer service plans in the USA and Government Service Charters in Australia. The second section explores the similarities and differences between these charter initiatives based on analysis of public documents. There is evidence of convergence at the ideological level as managerial values underpin the service charter frameworks in all three jurisdictions (Walsh 1994; Pollitt 1995; Kettl 1997). Despite drawing from a similar toolkit influenced by private sector techniques, significant differences between the country contextshaveresultedindivergent strategies. Timing in the three countries examined suggests that national politics rather than global policy convergence is more significant in explaining the development of service charters. This case study provides evidence of policy transfer rather than policy convergence (Common 1998). The final section considers the limitations of the customer service model. Monitoring quality iscentral to theprogrammes in all three countries. Performance monitoring is essentially a quantitative methodology that requires criteria and indicators for measuring the quality of service delivery and programme outcomes. Two problems are considered. The first is the difficulty of specifying and measuring service quality. The second is that quality indicators derived from services marketing and management research do not take into account the characteristics of public services. 相似文献
4.
Lars Tummers Brenda Vermeeren Bram Steijn Victor Bekkers 《Public Management Review》2013,15(8):1041-1059
Abstract Nowadays, public policies often focus on economic values, such as efficiency and financial transparency. Public professionals often resist implementing such policies. We analyse this using the concept of ‘role conflicts’. We use a novel approach by conceptualizing and measuring role conflicts on the policy level, thereby linking policy implementation and social psychology research. We construct and test scales for policy-client, policy-professional and organizational-professional role conflicts. Using survey data, we show that policy-professional and policy-client role conflicts negatively influence the willingness of public professionals to implement policies. In concluding, we conceptualized and measured three role conflicts that can occur during policy implementation. 相似文献
5.
The aim of this article is to analyse the clash of concurrent perspectives (Public Administration (PA), New Public Management (NPM) and New Public Governance (NPG)) in the area of delegating public services by local governments to non-governmental organizations (NGOs) in education and the elderly care sector in Poland. The article is based on 22 case studies of service delegation throughout Poland, carried out at the University of Warsaw in 2013 as part of an Innovative Project within the framework of the EC Human Capital Programme. 相似文献
6.
This article aims to analyse the objectives and the techniques of privatization and the valuation methods applied in the state-owned company privatization processes in order to determine the coherence between the formal privatization objectives stated by governments and the techniques and the valuation methods chosen to carry out the sale of state-owned companies. From the results of an international survey carried out by the International Organization of Supreme Audit Institutions (INTOSAI), we study the privatization practices in three groups of countries: the most developed OECD countries, Eastern European countries and developing countries. While the reasons that have motivated state-owned company privatizations all over the world are quite similar, the techniques of privatization used by these three groups are different with regard to the purpose of the privatization, the ways of carrying it out and the methods of fixing the sale price. 相似文献
7.
Laurence E. Lynn Jr 《Public Management Review》2013,15(2):191-208
Governments everywhere are engaged in self-conscious projects of administrative and managerial improvement. Scholars of public management thus confront a fascinating array of talk, conjectures, and facts on administrative and managerial change that can be assembled from myriad sources. There are as well stylized facts, stories, conjectures, and ideological glosses – these might be termed ‘theory substitutes’ – that may or may not be consistent with actual developments worldwide and which are provocative in their implications. Our goal as scholars of governance and management must be to penetrate appearances to ascertain whatever lessons and meanings might lie beneath. A variety of theoretical frameworks ranging from conceptual classifications to synoptic speculations to causal accounts of state building are available for this intellectual work. 相似文献
8.
Peter Steane 《Public Management Review》2013,15(1):133-142
The article argues that public manage-ment has undergone fundamental change, generated by developments in public choice and principal agency theories. These theoretical frames are being applied to management strategies and practices, where both competition and contracts feature significantly. The role of the state is subject to change as a result of these developments. 相似文献
9.
Manfred Röber 《Public Management Review》2013,15(3):311-336
This article examines the adoption of strategic Human Resource Management (HRM) by for-profit and non-profit knowledge-intensive health services (HS) organizations in the Australian context. Survey data collected from senior executives are used to test the relationships between a strategic HRM model and firm performance. Path analysis found that for HS firms, irrespective of whether for-profit or non-profit, adopting strategic HRM could increase organizational performance. Strategic HRM could be achieved through the cultivation of an external orientation to customers' demands and a commitment to employees. Building an external orientation with internal structural dimensions such as commitment to employees, allows HS organizations to develop a strategic HRM approach with human capital-enhancing HRM practices. Public and non-profit organizations in the HS industry facing or undergoing health sector reform need to be aware of both of these orientations in order to adopt strategic HRM and improve their performance. 相似文献
10.
Sorin Dan 《Public Management Review》2013,15(9):1305-1332
AbstractThis article reviews the New Public Management (NPM) literature in central and eastern Europe (CEE) with the aim of assessing whether reforms have ‘worked’. Increasingly, academics have tended to argue against the suitability of NPM instruments in this region. To understand the impact of this much-debated policy, we first propose a classification of the impacts of NPM geared to the realities of central and eastern European states. Then, we use this classification to carefully review empirical studies across the region over the past 10 years. Unlike much of the recent academic literature, we suggest that NPM can work. NPM policy has not always been successful to the extent expected and promoted, but there is enough evidence to show that some of the central ideas in NPM have led to improvements in public service organization or provision across different organizational settings. An adequate degree of administrative capacity, sustained reform over time and a ‘fitting context’ are the main factors that can tip the scale for the success of these management instruments. The article provides a fresh and transparent assessment of a major administrative development in a growing region with implications for other parts of the world that experience similar challenges and opportunities. 相似文献
11.
Eleanor D. Glor 《Public Management Review》2013,15(1):121-130
Following review of definitions of New Public Management (NPM), the paper assesses whether Canada has adopted the NPM, organized by Kernaghan and Charih's (1997) categories and using Loeffler's (1997) definition. Canada has reorganized the machinery of government, changed management methods and reduced the federal public sector substantially. Despite high debt, Canada's federal government reduced its expenditures and/or public service as much or more than the UK and New Zealand. Its expenditures as a proportion of GDP are now similar to those of the UK and New Zealand, the major proponents of NPM. 相似文献
12.
This article analyzes effects and implications of New Public Management (NPM) when implemented in the civil service systems in New Zealand and Norway, focusing especially on the effects of devolution and contractualism on political control. Using a transformative perspective, we interpret these effects as a result of a melding of environmental factors, polity features and national historical-institutional constraints. Norway scores low on both environmental and internal factors enhancing administrative reform, furthering a soft version of NPM and small changes in political control. In contrast a combination of external pressure, weak countervailing cultural forces and ‘elective dictatorship’ in New Zealand produces a radical version of NPM, resulting in a weakening of central political control. 相似文献
13.
ABSTRACTOver the past several decades, prominent public management and policy scholars have repeatedly identified institutional analysis as a promising tool for empirical research, particularly for the study of ‘new governance’ phenomena where policy is enacted and implemented by actors that span organizations, sectors, jurisdictions, and governance levels. Yet, relatively few empirical studies directly measure and model institutions in management and policy settings. In a systematic review of the literature, we identify challenges and barriers that may prevent management and policy scholars from engaging with institutional analysis, along with examples of studies that illustrate how to overcome these challenges in practice. 相似文献
14.
This article presents a heuristic continuum for the development and reform of civil service systems, drawing implications for the usefulness of western civil service reforms to the current Ukrainian situation. The authors argue that the current reform ideology common to western democracies may not be appropriate when applied to Ukraine and other nascent states. 相似文献
15.
Reginald Butterfield Managing Director Christine Edwards Head of School Professor of HRM Jean Woodall Associate Dean Professor of HRD 《Public Management Review》2013,15(3):395-415
This article explores the impact of the introduction of the New Public Management (NPM) within the UK Police Service since the mid-1990s. A specific focus upon individual performance management (one of the central features of NPM) is examined from the perspective of the police sergeant who has primary responsibility for managing performance and ultimately the delivery of policing services within one of the UK's ‘essential’ public services. After a discussion of the literature on individual performance management within the context of the NPM, the article identifies four major research questions relating to: the job role demands of performance management; access to valid and reliable performance management information; the capacity to provide follow-up development and support; and the wider integration of performance management with organization strategy and service objectives. After reporting on interview data collected from role sets in which the sergeant is a focal member, the article concludes with a discussion of the constraints upon effective performance management within the NPM. 相似文献
16.
This paper describes accrual output based budgeting (AOBB) systems and examines their adoption in Australia. An analysis of claims made about AOBB systems by central agency reformers is set out, and the conclusion offered that these claims are fundamentally rhetorical in their characteristics. These rhetorical claims are contrasted against a critical analysis which suggests that despite the claims made by reformist elements in favour of the adoption of these systems, the structural and empirical elements of AOBB systems as implemented in Australia raise considerable doubts as to whether suggested benefits will be realised in practice. 相似文献
17.
我国政府采购支出绩效评价体系的构建 总被引:7,自引:0,他引:7
新公共管理运动对西方政府采购支出的绩效管理产生了重要影响,西方政府采购支出绩效管理伴随着新公共管理运动已经形成了系统化、科学化、制度化和经常化的评价标准和方法。本文对我国政府采购支出绩效管理进行可能性分析,并构建了我国政府采购支出绩效评价的指标体系和实现的方法。 相似文献
18.
新公共管理与政府绩效审计 总被引:2,自引:0,他引:2
新公共管理兴起于20世纪70年代末,是公共行政模式由权力至上发展到责任至上的进化历程,其核心特征是对政府绩效及其责任的高度关注。新公共管理导致政府绩效审计从政治意义上的权力制约机制转变为权力制约和绩效评估并重的政府治理工具,为政府绩效审计的发展提供了方向性指引。本文认为,为推动我国政府绩效审计的发展,需要科学界定政府绩效审计的内容和审计信息的种类,建立审计信息披露制度,建立和完善以绩效为导向的预算评价体系和绩效审计系统的制度设计。 相似文献
19.
This work presents the Delphi method, in its Policy Delphi variant, as an efficient mechanism for carrying out consultations regarding regulatory actions that affect professional bureaucracies, and also, in the last analysis, for forecasting and constructing their future. The Delphi application presented here incorporates some specific characteristics which are aimed at making the plurality of opinions in the organisation under analysis visible, facilitating reasoned debate, minimising the risk of manipulation by study leaders, and maximising the generalised acceptance of the results by the whole collective.This study was performed on the university community of the Basque Country, prior to the enactment of the Act which was to organise the Basque university system. Its results, which were accepted as being representative of the real dissensus existing in the community, constituted a valuable input for the final drawing up of the Act, and for its acceptance without conflict.This Delphi application cannot be classified within its traditional field of exploratory forecasting, but it can be situated within the normative sphere, geared towards the construction of a desired future. 相似文献
20.
Julie Rayner Daniel E. Espinoza 《International Journal of Human Resource Management》2016,27(19):2254-2274