Mall Haul Videos: Self‐Presentational Motives and the Role of Self‐Monitoring

Mall haul videos or vlogs are short videos in which young women not only present their fashion and beauty purchases but express their evaluations and opinions as well. The attitudes expressed could help the vlogger reap social rewards from a reference group or demonstrate the consistency between privately held attitudes and publicly expressed ones. In four studies, using the self‐monitoring construct to identify which function an attitude may serve for an individual, the self‐monitoring propensity of mall haul vloggers and the social‐adjustive and value‐expressive functions that posting and watching such vlogs fulfill for the individual was explored. In the first study, those who post and do not post mall haul vlogs were surveyed and results suggested that more high self‐monitors than low self‐monitors posted mall haul vlogs. In Study 2, a content analysis was conducted and revealed that low self‐monitors in comparison to high self‐monitors mentioned more brand names in their mall haul vlog. In Study 3, the valence of the product evaluations conveyed in mall haul vlogs by high and low self‐monitors was analyzed. High self‐monitors generated more positive messages than low self‐monitors. Finally in Study 4, the links between self‐monitoring on individuals’ willingness to watch rather than post mall haul vlogs were examined. High self‐monitors were more likely to watch a mall haul vlog when the retailer mentioned was perceived to possess high status (compared to medium or low status); while low self‐monitors were more likely to watch a mall haul vlog when the retailer mentioned was perceived to possess low status (compared to medium or high status). Across all four studies, results indicated that mall haul vlogs were fulfilling a social‐adjustive function for high self‐monitors whereas they were fulfilling a value‐expressive function for low self‐monitors. Implications for marketing are discussed.     

Evaluating Advice: Self‐Presentational Biases between High and Low Self‐Monitors

Previous research has demonstrated that high and low self‐monitors sought advice from others who shared their underlying motivational dispositions. Here, three studies extend the prior research by exploring how consumers’ underlying motives direct the type of advice offered and how it is evaluated. In Study 1, high and low self‐monitors were asked to evaluate the advice they gave others. As predicted, high self‐monitors rated their advice more favorably than did low self‐monitors. The underlying motivation that caused high self‐monitors to evaluate their advice more positively was investigated in Study 2. Results indicated that high self‐monitors rated their advice higher because it appeared to be meeting a social‐adjustive function (i.e., self‐presentational needs). In Study 3, high and low self‐monitors created an advertisement that featured their advice on dating for a fictitious online matchmaking service. As expected, advertisements created by high self‐monitors contained advice that addressed social‐adjustive needs while those created by low self‐monitors contained advice that addressed value‐expressive needs. The results of these studies suggest that underlying motivations of the individual play an active role in how advice is crafted and evaluated.     

To Your Health: Health Insurance,Self‐Employment Exit,and Older Entrepreneurs

Drawing on a sample of 5,238 individuals in the Health and Retirement Study, we examined the relationship between having one's own health insurance and exit from self‐employment to employment. Our results indicate that individuals who have health insurance are less likely to exit self‐employment. When self‐employed individuals have their own health insurance, males, relative to females, are more likely to exit self‐employment. Additionally, when self‐employed individuals have their own health insurance, those who do not have health problems that limit work are more likely to exit. We discuss the implications that these findings have on the literature and policymakers.     

Status Has Its Privileges: The Psychological Benefit of Status‐Reinforcing Behaviors

Many firms use loyalty programs to stratify their customers into status tiers and reward those with high status with special privileges. This research documents how consumers with high status willingly incur a cost to utilize the exclusive privileges, termed “status‐reinforcing behaviors,” that accompany their high status because doing so reinforces their high‐status identity. They do so in the absence of threats to their high status or self‐worth and also in the absence of an opportunity to conspicuously signal their high status to others through face‐to‐face interactions. This suggests that the behavior is undertaken neither for compensatory nor conspicuous reasons. Across two studies, results indicate that consumers who hold high status in a loyalty program engage in “status‐reinforcing behaviors,” even when doing so offers no material or conspicuous signaling benefit and in fact causes them to incur some costs. Engaging in status‐reinforcing behaviors yields a distinct psychological outcome—elevated feelings of prestige. Results indicate that when high status is made salient, individuals demonstrate a greater propensity to engage in status‐reinforcing behaviors. However, individuals who have a reinforced sense of status (i.e., already validated their high‐status position) are less likely to engage in status‐reinforcing behaviors, which suggests that utilizing status privileges does serve as a reinforcing behavior, even in the absence of a status threat.     

Paralanguage and social perception in computer‐mediated communication

It is widely held that computer‐mediated communication (CMC) filters out many of the social and affective cues associated with human interaction with consequent effects on communication outcomes and the medium's suitability for interpersonal tasks. The relationship between paralanguage and social perception in CMC in different social contexts is investigated in two experiments. In Study 1, it was hypothesized that there would be significant differences in subjects’ perceptions of anonymous communicators as a function of the paralinguistic content of the electronic mail messages they received. Subjects read three sets of messages containing different types of paralinguistic cues and a fourth set of control messages. They also completed a set of person‐perception rating scales in respect of each message sender. The hypothesis was supported for both novice electronic mail users and for experienced users drawn from a large telecommunications organization. In Study 2, subjects participated in group discussions over a CMCS under four conditions, manipulated in a 2 × 2 between‐subjects design. The salience of the task group was either high or low, and subjects were either de‐individuated (physically isolated and visually anonymous) or individuated (physically copresent and visually identifiable). From social identity theory, it was hypothesized that de‐individuated subjects for whom group identity had been made salient would evaluate users of paralanguage more positively than when group salience was low, in accordance with a social attraction response associated with perceptions of group identity. The hypothesis was supported. The results suggest that paralanguage is one means by which social information is communicated in CMC and that the meaning of paralinguistic marks is dependent on the group or individual context that is pre‐established for the communication. The studies, therefore, question earlier assumptions that the social context is dramatically reduced or eliminated in this medium. The implications of contextual effects for the use of CMC by work groups in organizations are discussed.     

Motivating Savings Behavior With Public Service Advertisements: Using Social Norms and Benefit Information to Encourage Savings

Personal savings rates in the United States are low, creating potentially negative consequences for individuals and the population. As positively influencing savings behavior for the public is a crucial task, this study conducted two experiments to test the effects of social norms and benefit information and the moderating role of an individual’s financial responsibility in increasing the effectiveness of public service advertisements promoting savings behavior. Study 1 tested the effects of a social norm, in conjunction with benefits to saving, on individuals who varied with respect to financial responsibility. In light of Study 1 results, Study 2 replicated this design with a more socially and spatially proximal norm. Taken together, the results supported that compliance to norm and benefit information varied with financial responsibility level. Implications for social norm theory and improving social marketing campaigns to promote saving are provided.     

The Match between Information Control and Motivation in the Online Context

E‐commerce practitioners have long tried to leverage the technological characteristics of the Internet to facilitate better information seeking and decision making by consumers online. One impressive characteristic of the Internet is that it offers users various degrees of information control on the same medium. The purpose of this study is to investigate the effects of this characteristic on consumers’ decision‐making online. It is hypothesized that, to improve quality of consumers’ decisions, the degree of information control should match the degree of motivation. The rationale is that highly motivated consumers have a strong will to search for relevant information; therefore, a high degree of information control allows them to search as much as they want and thereby improve their decision making. Low‐motivation consumers, on the other hand, are unwilling to search; hence a low degree of information control, which might push high‐quality information, would benefit them. The study employed the methodology of experiment, and involved 171 voluntary participants. The empirical results show that high‐motivation consumers make better decisions when they are given a high degree of information control, compared to when they are in a low information control condition. On the other hand, low‐motivation consumers in a low information control condition perform better than similar consumers in a high‐control condition. The results strongly support the match hypothesis of information control.     

A Model of motivated cognition to account for the link between self‐monitoring and materialism

Drawing on previous theorizing about the development of materialistic values, a model of motivated cognition is proposed to account for the positive association between self‐monitoring and materialism. The model suggests that self‐monitoring is associated with individual differences in belonging motivation, that belonging motivation shapes people's beliefs about buying as a means of belonging within valued groups, and that buying‐is‐for‐belonging beliefs shape the degree to which people value wealth and luxury. Results from two studies supported this model and suggested that the self‐monitoring results are not better attributed to extraversion, social self‐confidence, or shyness. The proposed model emphasizes that traits associated with a strong need to belong may predispose people toward materialism. © 2007 Wiley Periodicals, Inc.     

Salespersons' self‐monitoring: Direct,indirect, and moderating effects on salespersons' organizational citizenship behavior

Research into self‐monitoring (SM) confirms that people differ when it comes to how much they observe, regulate, and control themselves in certain social settings and interpersonal relationships. Research also shows that high self‐monitors, as opposed to low self‐monitors, perform better in boundary‐spanning positions that require good communication skills. Therefore, it is a matter of interest to analyze the effects of SM on salespeople's behavior, and on organizational citizenship behavior (OCB) in particular. It has been proven that this behavior affects the performance of organizations and influences supervisors' evaluations of subordinates. Although a number of studies examine the antecedents of OCB, certain relationships have yet to be looked at. This study proposes and tests a model stating that salespersons' OCB is determined by salespersons' SM, with this relationship being mediated by salespersons' person–organization (PO) fit and job satisfaction. This study also analyzes the moderating effect of salespersons' SM on PO fit to job satisfaction relationships, as well as on job satisfaction to OCB relationships. Data collected from 122 supervisor–salesperson dyads in 35 companies across 9 different sectors confirm the proposed model. In fact, the results show that SM, both directly and indirectly, has a positive effect on OCB due to the way in which it influences salespersons' PO fit and job satisfaction. The results also confirm the moderating role of SM in the relationships between job satisfaction and OCB, and between PO fit and job satisfaction. Certain implications of this study, as well as directions for future research, are also addressed. © 2009 Wiley Periodicals, Inc.     

Materialism as an attempt to cope with uncertainty

Three studies tested the hypothesis that people may turn to materialism when they face uncertainties in modern life. Study 1 showed that anomie and self‐doubt are significant predictors of materialistic orientations; other plausible antecedents have less predictive value. In Study 2, participants experiencing chronic self‐doubt showed a higher level of materialism if they were primed to experience doubt and insecurity. In Study 3, participants with chronic perceptions of anomie showed a higher level of materialism if they were primed with the concept of normlessness. Together, these three studies show that some people turn to materialism when they experience uncertainty within the self (self‐doubt) or perceive uncertainty relating to society (anomie). © 2002 Wiley Periodicals, Inc.     

Consideration of Moral Intensity in Ethicality Judgements: Its Relationship with Whistle-blowing and Need-for-Cognition

Within the theoretical framework of the moral intensity model of ethical decision making (Jones, 1991), two studies ascertained the contention that ethicality judgements are contingent upon the perceived intensity of the moral issue. In addition, Study 1 extended the validity of the moral intensity notion to whistle-blowing behaviour; Study 2 addressed the effect of the individual difference variable, need-for-cognition, on differential utilization of intensity dimensions in the ethical decision process. A scenario approach was used in both studies. Results have provided convergent support for the issue-contingency nature of ethical decisions. Study 1 also showed that felt empathy for potential victims predicted the likelihood of whistle-blowing behaviour, and that the perceived overall ethicality of a wrongdoing predicted felt empathy when potential victims are psychologically and physically close. Results of Study 2 further suggested a greater utilization of issue-relevant information by high need-for-cognition individuals in ethical decision making.     

Understanding the role of parental support for IT career decision making using the theory of self‐authorship

Women's representation in the information technology (IT) workforce has declined to an all time low of 18.5% in the last 8 years. In order to support women to become interested in, enter and remain in the IT field, this study uses the theory of self‐authorship and path analysis to investigate the role of parental support in influencing IT career choice and interest for a sample of 954 US high school and college women. A 167‐item, paper and pencil Career Decision‐Making Survey was developed, containing 11 four‐point Likert type scales (Cronbach's alpha = 0.58–0.80) designed to measure levels of parental support and a number of factors related to how students consider information in the process of making a career choice. Results document that when all other things are considered, interactions with others, such as counsellors and teachers, about career options did not have a significant effect on career interest that overrode the direction provided by parents. Women were significantly more likely than men to seek input about careers, but encountered developmental dissonance when that advice conflicted with advice provided by trusted others. Implications from this study reveal the need for more parental education in understanding the role of self‐authorship in providing career decision‐making support to young women.     

Understanding the Relationship between Individualism and Word of Mouth: A Self‐Enhancement Explanation

This study examines factors moderating the relationship between individualism and word‐of‐mouth (WOM) transmission. The conceptual model is based on the premise that high‐individualism consumers are highly driven by the self‐enhancement motive when they transmit WOM and that they change their willingness to provide WOM based on the perceived opportunity for self‐enhancement. The results reveal that high‐individualism consumers are more willing than low‐individualism consumers to transmit WOM in relation to satisfactory consumption experiences (vs. unsatisfactory), when WOM is unsolicited (vs. solicited), and when the context involves high perceived social risk (vs. low perceived social risk). Thus, the findings indicate that self‐enhancement may indeed be the underlying mechanism in the relationship between individualism and WOM transmission.     

Black urban consumers’ status consumption of clothing brands in the emerging South African market

Status concerns are noteworthy within a modern society as it is a key feature of individuals’ social reputation. Engaging in this form of thinking results in particular patterns of consumption within consumer groups. In South Africa, Black urban consumers have newfound spending power and social mobility. This study investigated motivators of Black urban consumers’ status consumption across different demographic variables (age, income and profession) in the South African (SA) emerging market. A survey research design was used to provide insights into the relationship of normative receptiveness (value expressive and utilitarian influences) and high self‐monitoring as status consumption motivators of clothing brand consumption. The sample consisted of 246 Black urban consumers between the ages of 24 and 36, residing in Gauteng, South Africa and currently working in professional positions. The results of the study indicated that when purchasing clothing Black urban consumers are motivated by factors related to status consumption. This study found no significant differences between age and gender variables in terms of status consumption. In terms of profession, all three motivational factors were significant. They proved to be very aware of the image that they communicate and how they are seen by others indicating that they are motivated especially by value expressiveness, utilitarian influences and high self‐monitoring aspects across various professions.     

When are Consumers Motivated to Connect with Ethical Brands? The Roles of Guilt and Moral Identity Importance

This research adds to the growing literature on what draws consumers to ethical brands. Findings from three studies demonstrate that guilt motivates consumers to connect with ethical brands, especially those consumers with high levels of moral identity importance (MII). Specifically, Study 1 finds that consumers report stronger self‐brand connections (SBCs) with an ethical brand when they feel guilty (vs. control). Study 2 finds that guilt particularly motivates consumers with high MII to report stronger SBCs with an ethical (vs. unethical) brand. In turn, these strong connections lead to increased intentions to purchase the ethical brand. Finally, Study 3 finds evidence for the proposed motivation‐based process explanation by showing that high MII consumers’ propensity to connect with ethical brands when feeling guilty (vs. control) is attenuated when these consumers are first given the opportunity to donate to a charitable cause to alleviate their guilt. Overall, the findings suggest that ethical brands can foster strong connections with and elicit higher purchase intentions from consumers seeking ways to alleviate their guilt.     

Quick decisions tend to reinforce self‐interest choices among MBA students: The direct and moderating effects of temporal constraint and situational factors in ethical decision making

Employees face increasingly time‐pressured operational environments. Using theory from Reynolds' ( 2006 ) neurocognitive model of ethical decision making, we explore how temporal constraint, consequence framing, and organizational norms affect self‐interested decision making in business. Conducting three experimental manipulations with a sample of MBA students, we found the following: First, consistent with previous studies, high time pressure promotes self‐interested intentions. Second, unethical framing encourages self‐interested intentions, though this relationship is unaffected by the presence of time pressure. Third, unethical organizational norms encourage group‐interested intentions. Lastly, however, when these same norms are experienced under high time pressure, individuals display self‐interested intentions. Copyright © 2016 ASAC. Published by John Wiley & Sons, Ltd.     

Making decisions affecting oneself versus others: The effect of interpersonal closeness and Dark Triad traits

Actions that financially benefit one person may present risk to another person. For example, the payment incentives of portfolio managers and investors are often asymmetrical such that actions that benefit a portfolio manager can pose financial risk to clients. Despite the presence and potential harm of these asymmetries, few have addressed the question of who exploits these asymmetries and how to mitigate potential harm. Our study examined the effect of selfish personality traits (the Dark Triad) and interpersonal bonding on decision-making for the self, another person, and another person with under reward asymmetry present. Results demonstrated that individuals higher in narcissism and psychopathy made risky decisions for themselves. However, when reward asymmetries were present, all three Dark Triad traits were associated with making riskier decisions for another person in order to benefit the self. There was also a significant interaction between interpersonal closeness generated through bonding and psychopathy such that bonding made the decision-making processes of those high in psychopathy less risky for others. These findings have implications for how different individuals with different relationships make self and other-based financial decisions, and how those decisions change when rewards are asymmetrical.     

Picture–Text Incongruency in Print Advertisements among Low‐ and High‐Literacy Consumers

While low‐literacy consumers rely heavily on pictorial information when making market‐based decisions, they also do attempt to read relevant information. When the advertisement picture and text are aligned, so too should be the conclusions low‐literacy consumers draw. We ask what happens when the pictures and accompanying text are incongruent. Results of an experiment indicate that low‐literacy consumers misinterpreted an advertisement with text–picture incongruity more regularly than did high‐literacy consumers. Furthermore, low‐literacy consumers demonstrated errors in comprehension that reflect picture‐based processing. However, despite comprehension differences between low‐ and high‐literacy consumers, attitudes toward the advertisement did not differ.     

Brand‐Situation Congruity: The Roles of Self‐Construal and Brand Commitment

The present research examines the moderating roles of self‐construal and brand commitment in brand‐situation congruity effects in persuasion. Self‐construal refers to how individuals perceive themselves in the context of relationships with others (Singelis, 1994). Individuals with independent self‐construal, who emphasize autonomy and assertiveness, value consistency regardless of social contexts, whereas people with interdependent self‐construal value their relationships with others and adapt with flexibility to social situations. Commitment is a psychological state that globally represents the experience of dependence on a relationship and denotes a long‐term orientation, including a feeling of attachment to a relational partner and a desire to maintain a relationship (Rusbult, 1983). In the same vein, brand commitment refers to emotional or psychological attachment to and dependence on a brand (Beatty & Kahle, 1988x). Experiment 1 demonstrated that brand‐situation congruity, for which brand preference increases when the brand personality is congruent (vs. incongruent) with social situational cues, was stronger for interdependent (vs. independent) self‐construal individuals. Experiment 2 provided further support for the moderating role of self‐construal, when primed, in situation congruity effects as well as evidence for another moderator, brand commitment. That is, the moderating effect of self‐construal on brand‐situation congruity was stronger when consumers held weak (vs. strong) commitment to the target brand.     

Understanding How Goal‐striving,Goal Orientation,and Shame Influence Self‐perceptions after Exposure to Models in Advertising

Marketers frequently use advertisements featuring thin models to promote the goal of self‐improvement to consumers. However, many of these appeals lead to detrimental effects on the self‐perceptions of the females who view them. This paper integrates components of goal‐striving theory and social comparison theory to explain consumer response to these advertisements and investigates how goal attainability may mitigate the negative effects of these ads. Additionally, this work investigates how a promotion‐focus goal orientation moderates the effects of the goal‐striving process and provides evidence of the mediating effects of shame. Finally, this work addresses a gap in the literature by examining how the interplay of model size and goal attainability impacts male consumers’ self‐perceptions. Study 1 reveals that high levels of perceived goal attainability mitigate the negative effects of exposure to thin models on self‐perceptions for females. Study 2 demonstrates that a high promotion‐focus goal orientation can lead to more favorable self‐perceptions for female participants exposed to a thin model with attainable goals, but it does not isolate participants from feelings of shame, which mediates the effects of goal attainability on self‐perceptions. Study 3 reveals similar findings for male consumers, but notably finds that shame does not play a significant role in understanding the comparison process for male consumers, suggesting key differences in the comparison processes between sexes.