复杂产品系统模块化创新模式研究

复杂产品系统在现代经济发展中发挥着越来越重要的作用,甚至影响着一个国家的综合竞争力。本文以复杂产品系统的概念和特性、复杂产品系统与模块化的关系以及复杂产品系统模块化创新模式的研究现状为理论基础,基于复杂产品与企业间关系的视角,构建了三种复杂产品系统模块化创新模式,即单一复杂产品内部形成的模块化创新模式、产品内企业间形成的面向协作和配套的模块化创新模式及基于资源互补的产品间模块化创新模式,并详细阐述了每种模式及其适用性。最后,指出了上述三种复杂产品系统模块化创新模式在我国的应用与发展情况。     

知识员工创造力人格、工作特征与个人创新绩效

本文基于个体-组织交互视角,通过对233名企业知识员工的问卷调查,探讨员工创造力人格、工作特征与个人创新绩效的关系,并考察了工作特征在员工创造力人格与个人创新绩效关系中的调节作用。研究结果表明:员工创造力人格对个人创新绩效发挥显著正向影响;工作特征各维度均对个人创新绩效发挥显著正向影响;工作特征中的技能多样性、工作自主性分别对员工创造力人格与个人创新绩效之间的关系发挥显著的正向调节作用。     

模块化制造、顾客亲密度与企业大规模定制

在经济全球化不断深入发展的今天,科技水平在不断向前进步和发展,社会生产力水平不断提高,市场竞争愈加激烈,消费者的需求由单一变得较为多样。同时,企业外围的政治、社会环境等也发生了非常剧烈的变化,这些变化为市场需求带来了更多的不确定性,对企业的生存和发展提出了新的要求。企业为了提高其在市场中的竞争力,需要引进更加先进的生产技术和管理方法。模块化制造方式能够在满足消费者个性化、定制化需求的同时实现大规模生产。本文从大规模定制能力的角度出发,构建了模块化制造与大规模定制能力之间的关系模型,从产品模块化和工艺模块化两个方面来研究模块化制造对大规模定制能力的影响,同时,提出了顾客亲密度的调节作用。     

公司创业、动态能力对组织绩效的影响探讨——基于环境的调节作用

有很多学者已经证实了公司创业和动态能力与组织绩效之间都存在着正向的关系,并且也有研究表明公司创业与动态能力之间也存在着联系,但是对于两者与组织绩效之间的关系研究甚少。通过讨论,提出了在环境的调节作用下,动态能力在公司创业对于组织绩效的影响中起中介作用。     

员工的自我发展诉求能否带来创新?--基于价值观的视角

本文从价值观的新视角探讨员工创新绩效的产生机制,通过问卷调查获得研究数据,采用层级回归分析方法进行实证检验。研究结果表明,能力与成长工作价值观对创新绩效具有显著的正向影响,工作能力匹配和工作自主性都对两者之间的关系起着正向调节作用,工作能力匹配和工作自主性的交互也对能力与成长工作价值观和创新绩效之间的关系起着正向调节作用。     

服务模块化的研究现状及发展趋向

自20世纪90年代以来,模块化思想被西方企业界广泛应用于组织设计之中;在当今服务经济和服务性组织大势兴起的背景下,有关服务模块化的研究逐渐成为学界的前沿和热点。文章运用规范分析和文献研究的方法,梳理、剖析了服务模块化的理论研究成果。研究发现：国内外学者主要围绕着服务模块化的形成、分工、组织及其治理、价值创新四条主线展开;现有的研究方法多为定性经验型和概念型,实证应用型研究不足;把规范研究和实证研究方法结合起来,从宏观产业组织和微观服务系统等多维角度来分析服务模块化是未来研究的大体走向。     

交易成本内部化与模块化组织边界变动

文章基于交易成本理论,对模块化变革引起的交易成本内部化及模块化组织边界变动问题进行了探讨。首先,识别并界定了模块化组织边界,认为模块化组织边界是指依据模块化组织基本架构和主导规则所建立起来的关系网络的界限范畴。其次,基于模块化"竞合机制",指出了模块化组织交易成本内部化趋势,集中体现为：信息提升强化了组织运行的不确定性、频繁更替成员企业促使了组织内部合作的交易化、规则化约束强化了资产专用性的锁定。进一步地,厘清了交易成本内部化而引起的模块化组织边界变动的实质,即组织会在交易契约与协作契约之间进行二次选择,直到最优契约组合模式的出现。最后,对模块化组织边界变动下的治理问题进行了探索性分析。     

模块化组织中的组织间协调研究

良好的组织间协调对减少模块化组织中成员企业之间的摩擦,提高模块化系统的有序性,更好地实现成员间的协作效应具有重要作用.本文在深入分析模块化组织协调影响因素的基础上,从相互信赖关系、信任和知识集成三个视角对模块化组织中的组织间协调进行了研究.     

物流业模块化组织的知识流动研究

文章由物流业模块化组织入手,简要介绍了物流业模块化组织的相关概念,然后分析了知识在物流业模块化组织中的流动过程,最后提出了知识流动对物流业模块化组织创新的影响。     

正式与非正式知识搜索、知识属性与产品创新

基于正式、非正式搜索的视角,以217家浙江中小型制造企业为样本,研究外部知识搜索对产品创新绩效的影响机制。实证结果表明：正式和非正式搜索对产品创新绩效均具有显著的正向影响,而知识缄默性正向调节正式搜索和产品创新绩效之间的正向关系,负向调节非正式搜索与产品创新绩效之间的正向关系;技术复杂性负向调节非正式搜索与产品创新之间的关系。上述发现确认了外部知识搜索在中小企业创新活动中的重要作用,同时也从知识属性角度识别了影响外部知识搜索效能的重要情境条件。     

The alignment of service architecture and organizational structure

How does service modularity contribute to performance of service firms and how does organizational architecture facilitate these effects? We propose a new perspective that service modularity contributes to the service performance by increasing efficiency, broadening the service scope, and increasing the visibility of service to customers. Moreover, we bring forward the ambiguous relationship between organization integration and service modularity by holding that organization integration can influence the service modularization process so as to moderate the relationship between service modularity and performance. Our analysis of classic professional service firms (i.e. accounting firms, architecture firms, and law firms) in China, which is a typical emerging market, supports our theoretical framework.     

模块化生产的激励机制与产业集群治理

产业集群的治理是当前集群研究的核心问题。本文通过引入模块化理论,分析了模块化生产中的准信息同一化性质,及由此带来的模块化生产与创新激励机制,在此基础上分析了模块化对于产业集群治理的意义。     

模块化管理是商业银行金融产品创新管理模式

金融产品传统的一体化创新模式存在开发周期长、创新过程不易重复等弊端,极大地浪费了产品创新的有限资源,不能敏捷满足客户的全方位个性化需求,无力应对激烈的市场竞争。引入模块化理论,分析其在银行金融产品创新中的适应性,是商业银行金融产品的创新管理模式。     

The Influence of Corporate Environmental Ethics on Competitive Advantage: The Mediation Role of Green Innovation

This study utilizes structural equation modeling (SEM) to explore the positive effect of corporate environmental ethics on competitive advantage in the Taiwanese manufacturing industry via the mediator: green innovation performance. This study divides green innovation into green product innovation and green process innovation. The empirical results show that corporate environmental ethics positively affects green product innovation and green process innovation. In addition, this study verifies that green product innovation mediates the positive relationship between corporate environmental ethics and competitive advantage, but green process innovation does not. Therefore, corporate environmental ethics can not only affect competitive advantage directly, but also influence it indirectly via green product innovation in the Taiwanese manufacturing industry. Taiwanese manufacturing companies can increase their corporate environmental ethics and green product innovation to enhance their competitive advantages.     

Profiting from product innovation: The impact of legal, marketing, and technological capabilities in different environmental conditions

Although product innovation is a key tool for firms competing in the marketplace, innovating firms often fail to obtain economic returns from their product innovations. This study examines the moderating effects of legal, marketing, and technological capabilities on the relationship between product innovation and firm performance in different environmental conditions in order to identify how a firm can leverage these capabilities to profit from product innovation. Based on the data of 223 Chinese firms, this study finds that legal capability positively moderates the relationship between product innovation and firm performance, especially when competitive intensity is high; the moderating effect of marketing capability is positive, although it is weakened by market turbulence; and technological capability has a negative moderating effect, which becomes more significant as technological turbulence increases.     

Interactive and synergistic relationships among different types of innovations

The coronavirus (COVID-19) pandemic has not only led to rapid innovation but also shortened the innovation cycle. By comparing the manufacturing and service industries, this study investigated the controversial relationship between product and process innovation from a long-term perspective and examined the synergistic effects of diverse types of innovation on firm performance. Recent five-year Korean Innovation Survey data showed that product and process innovation had interrelationships rather than a one-way sequential relationship. Furthermore, the four different innovation activities have synergistic effects on the firms’ financial performance.     

服务创新与服务忠诚关系模型——基于餐饮业的实证研究

以餐饮业为调研对象,用结构方程模式方法对服务创新与服务忠诚关系模型作实证研究。结果表明:人员服务过程和有形展示对服务忠诚的形成具有重要的作用;服务的有形附属产品创新对于服务忠诚的形成无显著作用;服务创新对服务忠诚的作用分别通过服务质量和感知价值来实现。     

Impact of Traditional Chinese Culture on Business-to-Business Relationship Marketing and Service Firm Performance

ABSTRACT

Purpose: This work addresses the mixed findings in relationship marketing studies regarding the importance of traditional culture-level (i.e., interpersonal) relationships on service firm outcomes.

Methodology/approach: This article leverages customer relationship marketing (CRM) theory to advance a framework for understanding the causal relationship between the Chinese cultural worldview and relationship marketing in order to better predict firm performance.

Findings: The author suggests that five major Chinese cultural characteristics—iren-qing, wa-pao, mianzi, chaxu-geju, and collectivism—can qualify the business-to-business (B-to-B) relationship building process and impact the effectiveness of interpersonal and/or group relationships on service firm outcomes.

Research implications: The study’s framework suggests that Chinese cultural characteristics, universal concepts manifest in the activities of Chinese society and organizations, have a positive effect on customer relationship marketing. Chinese culture characteristics can be used to generate excellent relationships with customers and thus create a consumer preference for certain companies and drive service marketing repurchase.

Originality/value/contribution: This study’s theoretical framework (a) distinguishes between Chinese cultural characteristic and relationship marketing relationships; (b) suggests that Chinese cultural characteristics and customer relationship marketing have a positive and substantial effect on service firm performance and that Chinese cultural characteristics are related to customer relationship marketing in their effect on service firm performance; and (c) provides managerially relevant guidelines for strategic sales planning.     

Is the more always better? A comparative study of internal and external integration practices in new product and new service development

This study investigates the relationship between internal and external integration practices and innovation success of new products and new services. Building on the idea that key success drivers in new product and new service development may have implementing costs besides their obvious benefits, this article examines the possibility that a nonlinear relationship in the shape of an inverted U exists between innovation success and the antecedents examined in this research. The present study also addresses scholars' call for research to investigate differences in the drivers of new product and new service success. The findings suggest that differences exist in the nature of the relationship—that is, linear versus nonlinear—between cross-functional integration, customer integration, and interfirm collaboration and innovation success in a new product versus new service setting.     

汽车产业经济的供应链研究分析

汽车产业经济成为继信息技术产业之后受到模块化深刻影响的产业部门,模块化供应链的生产方式对它的发展有着举足轻重的影响。本文介绍了在欧洲和日本所产生的两种模块化生产方式,并讲述了在这两种模块化生产方式影响下模块供应链的类型,以此为基础,研究得出模块化是推动汽车产业经济生产组织方式变革的根本原因,最后分析了模块化对我国汽车业所带来的影响。