An empirical examination of the effects of design elements of email newsletters on consumers’ email responses and their purchase

In this research, we empirically explore the effects of various design elements of email newsletters on consumers' email responses and their purchases. We capture the consumers' email responses using three metrics, namely email open, email click, and email reopen. We operationalize consumers' purchases as their spending on product items that are featured in email newsletters. Using a novel email marketing database, first, we model the influence of design elements of email newsletter on consumers' email responses at the individual consumer level. The email design elements constitute several email attributes, situational factors, and integrated marketing communication. Second, we quantify the effects of these three email responses, open, click, and reopen, on consumers' purchases. Our empirical results suggest a significant influence of email attributes, situational factors, and marketing communications on consumers' email responses. Furthermore, among open, click, and reopen, we find clicks tend to have the highest impact on consumers’ purchase, followed by email reopening and opening. However, email newsletters with higher opening probability are more effective in influencing purchases than those email newsletters with higher reopening probability. Furthermore, consumers who indulge in all three email responses, namely opening, clicking, and reopening, tend to purchase the most. Results from our study offer several critical insights for email marketing strategy helping managers improving the effectiveness of email campaigns by careful consideration for the design elements of email newsletters.     

Hits and misses: Herd behavior and online product popularity

This article presents the results of a market experiment in which the perceived popularity of programs on a large commercial online system were manipulated. The download counts of software, which indicate how many previous users had obtained a software program, were artificially increased by repeated downloading. This manipulation was done to one member of a matched program pair, with the manipulation levels set randomly to achieve a balanced experimental design over a set of matched pairs. Subsequent downloads of the programs made by the service's subscribers were then recorded. Substantial additional downloads were induced by the manipulation. Some consumers apparently are drawn to market leaders, further increasing their lead. This raises an important issue regarding the need for verifiability of online popularity measures.     

隐性与显性的优势互补——内容营销与传统广告的全方位解析

内容营销作为一种隐性的广告形式,已经成为显性传统广告的有利补充,但二者又有着本质的差别。内容营销所要传达的广告信息往往是隐藏在娱乐内容之中,在潜移默化之中引起消费者对品牌的共鸣,这是内容营销与传统广告的最大不同。同时,由于二者表现形式的不同,导致广告主的传播策略、广告创意空间及广告效果测评等方面也存在很大差别。本文通过对内容营销与传统广告的全方位解析,探求二者如何实现优势互补。     

大学生信用卡市场现状分析与营销对策

目前,我国大学生信用卡市场普遍存在睡眠卡问题。其原因在于信用卡产品功能单一,附加值开发不够。银行应根据大学生群体特征制定营销策略,从建立关系纽带,培养顾客忠诚度与归属感入手,引导大学生使用信用卡,达到对大学生信用卡的营销目的。     

Information search behaviour and its determinants: the case of ethical attributes of organic food

Daily decisions on food purchase are known to be undertaken using limited information search. However, when confronted with ‘ethical’ products, consumers often become more involved, and this results in a more extensive search for information. This research focuses on the information search behaviour of European consumers with regard to ethical attributes like animal welfare or environmental aspects of organic food by means of an Information Display Matrix. Row‐wise information search by product characteristics (attributes) was widely preferred over information search by product alternatives (column‐wise). Therefore, information (e.g. in the Internet) should increasingly be provided by attributes. The majority of consumers use simplifying and selective search strategies when looking for information on organic food with additional ethical attributes. Consumers tend to start information search in the top, left hand corner and move towards the bottom, right hand corner. Thus, principal attributes should be placed in the upper left corner and be followed by the next most important and so on when presenting information on an array of different products. Our results show that information search patterns of consumers depend on socio‐demographic characteristics like gender and age and, to a lesser extent, also on attitudes regarding environmental or social aspects of food production. Thus, marketers, particularly those using the Internet, should revise their systems of information provision and focus increasingly on consumers' needs.     

论包装的视觉营销功能与个性化

包装作为产品整体概念的一个组成部分,是品牌理念、产品特性、消费心理的综合反映,它直接影响到消费者的购买欲,是建立产品与消费者亲和力的有力手段。包装作为视觉营销策略的重要组成部分,具有视觉传达功能、市场定位功能、传递文化功能。包装的设计应具有个性化,符合、满足消费者的心理,有利于促进商品的销售。     

Examining the Covert Nature of Product Placement: Implications for Public Policy

As consumers become better educated and more skeptical of traditional advertising, alternate forms of marketing communication have emerged that aim to influence audiences unobtrusively. One such example is product placement. Product placement has attracted ongoing debate as to whether it is covert, unethical, and influences consumption. The current article examines the nature and practice of product placement in this light. This taxonomy of product placement attributes is based on current marketing practice and examines whether this is, indeed, a covert marketing strategy. Further, it presents a conceptualization of the influence of product placement on consumer welfare. We highlight that the many forms of product placement necessitate independent evaluation to determine ethical and regulatory standards. Operational solutions for developing public policy are offered.     

“Listening to Maybach in My Maybach”: Evolution of Product Mention in Music Across the Millennium's First Decade

A content analysis of 2004 and 2010 song lyrics from popular music genres was conducted to identify the extent of product mention in music as well as the nature of the mentions. Overall, product mention in music increased from 2004 to 2010. Likewise, incidence of product mention was most prevalent in rap across both time periods. Additionally, vehicles and fashion top the references with luxury brands dominating rap. Country mentions consistently centered around nonluxury brands.     

Marketing orientation and activities in the arts-marketing context: Introducing a Visual Artists’ Marketing Trajectory model

Abstract

Answering the call by Fillis, this paper aims to build an ‘arts-marketing orientation’ model by exploring the parallel relationship that exists between the Product Life Cycle (PLC) and the notion of the ‘career trajectory’ (as it applies to visual artists). In so doing, this paper provides a finer-grained understanding of the marketing orientation and activities of visual artists as they progress through their career. Qualitative analysis of the data (and the subsequent development of the Visual Artists’ Marketing Trajectory model) suggests that the marketing orientation and activities undertaken by visual artists deviates significantly from the assumptions underpinning traditional marketing theory. Unlike customer orientation (central to traditional marketing theories), this research suggests that in the arts-marketing context, the marketing orientation and activities of visual artists change according to the career trajectory stage in question.     

Company/Product Image Studies and Other Considerations of Fortune 500 Public Relations Departments

Fortune 500 PR departments appear to perform more product image studies compared to company image studies. Other recent managerial implications indicate they rely heavily on outside PR firms for assistance and have been downsizing internally. Their function is separate from Advertising and Marketing in the majority of firms, with their budgets averaging about 118 those of the Adver- tising departments. Most companies have small (ten or fewer em- ployees) PR departments.     

Meet the Parents: A Parents’ Perspective on Product Placement in Children’s Films

The ethics of advertising to children has been identified as one of the most important topics worthy of academic research in the marketing field. A fast growing advertising technique is product placement, and its use in children’s films is becoming more and more common. The limited evidence existing suggests that product placements are especially potent in their effects upon children. Yet regulations regarding placements targeted at children are virtually non-existent, with advertising guidelines suggesting that it remains the prime responsibility of the parents to provide guidance for children. This study measured the ethical evaluations of parents in the UK and Canada regarding product placements in children’s films. After exposing parents to a four-type typology of product placements, results show that explicit placements of ethically charged products were perceived as the most unethical type of placements. Parents in the UK were more sensitive to the use of the technique and there was a significant difference in relativism between the two groups. Both sets of respondents would like to see more regulation on the use of placements, especially placements of alcohol, tobacco and fast foods.     

从IMC到整合营销的分析及发展逻辑

IMC是20世纪90年代营销界的一个重要内容。从IMC发展到整合营销理论是营销理论发展的合理逻辑。整合营销理论是以4C、5R等为分析的基础,顾客导向和竞争导向的平衡为其发展的战略逻辑。各利害关系人的互惠最大化是整合营销理论进一步发展的关键。     

基于现代信息技术的营销组合决策研究

本文以现代信息技术为主要手段,以营销组合模型的构建和应用为研究对象,通过在非价格营销因素的市场反应模型的基础上引入非价格因素的递延效应,对价格与非价格营销因素组合原理和方法进行研究;通过论述价格与非价格营销因素之间的相互影响及其组合效应,构建了价格与非价格营销因素的组合决策模型;基于已构建的市场反应模型和营销组合模型,研发了具有高度人机交互性和可操作性的营销决策支持系统,并以模拟数据验证了模型的有效性。     

试论国际市场营销环境中的文化因素及其作用

传统观念认为,市场营销特别是国际市场营销是一种经济活动,经济因素是唯一的决定因素。但是,文化因素在国际市场营销中更起着非常重要的作用,使文化的构成要素在国际市场营销活动中有各自的影响和作用。     

企业微博营销效果研究综述

作为一种新兴的社交媒体,微博迅速吸引了庞大的用户,微博营销也成为越来越多企业采取的营销新方式。本文以微博作为研究对象,讨论企业对微博营销效果的测度问题,对影响微博营销效果的主要因素进行了分析并展望研究趋势。