CUSTOMER POWER,STRATEGIC INVESTMENT,AND THE FAILURE OF LEADING FIRMS

Why might firms be regarded as astutely managed at one point, yet subsequently lose their positions of industry leadership when faced with technological change? We present a model, grounded in a study of the world disk drive industry, that charts the process through which the demands of a firm's customers shape the allocation of resources in technological innovation—a model that links theories of resource dependence and resource allocation. We show that established firms led the industry in developing technologies of every sort—even radical ones—whenever the technologies addressed existing customers' needs. The same firms failed to develop simpler technologies that initially were only useful in emerging markets, because impetus coalesces behind, and resources are allocated to, programs targeting powerful customers. Projects targeted at technologies for which no customers yet exist languish for lack of impetus and resources. Because the rate of technical progress can exceed the performance demanded in a market, technologies which initially can only be used in emerging markets later can invade mainstream ones, carrying entrant firms to victory over established companies.     

图像浮雕算法及其在防伪印刷中的应用

图像浮雕技术是指通过一种特殊处理,改变二维平面图像中的有效内容、图像边缘或者特定区域的颜色值,增强图像立体显示效果的技术。基于孔斯曲面理论,本研究提出了一种新的矢量图像浮雕算法,即通过矢量线条的局部变形来再现图像雕刻般凹凸效果。实验表明,通过上述方法得到的图像浮雕图案克服了现有算法中固定浮雕角度偏移的缺陷,所表现的浮雕凹凸效果更加细腻,既能达到美观的艺术效果,同时作为一种非常重要的版纹防伪元素在防伪印刷中有着广泛的应用价值。     

Cu—Al—Ni—Mn形状记忆合金高温残留浮突研究

利用金相观察与同步测量电阻的方法,发现 Cu—Al—Ni—Mn 合金直接淬火到 TAf 时,合金表面出现高温残留浮突,X 射线衍射分析证实这种浮突是变形母相。讨论了热循环对这种高温残留浮突的影响。     

Practices that Support Team Learning and Their Impact on Speed to Market and New Product Success

Competition is fierce today. Businesses are feeling extreme pressure to innovate and do so quickly. If they take too long in bringing a product to market or make a mistake along the way, they can be preempted by a faster moving competitor. One technique gaining popularity to help companies compete is establishing learning teams—teams that create and use knowledge rapidly and effectively. But how do teams learn? By studying the learning practices of 95 new product teams, we have uncovered several factors that improve a new product team’s ability to learn, innovate faster, and be more successful. These factors include thoroughly reviewing project information, having stable project goals, and following a rigorous new product development process.     

Is Integration Enough for Fast Product Development? An Empirical Investigation of the Contextual Effects of Product Vision*

Research into development time performance has suggested that integration—both internal, adopting cross‐functional organizational structures for development, and external, involving customers and suppliers in the process—can be a powerful driver when it comes to compressing cycle times and enhancing development punctuality. Some recent studies have also highlighted the compelling role of product vision to obtain high performances with product development. What these studies seem to suggest is that product vision guarantees the right goals and clarity of direction that integration mechanisms need to quickly develop new products and to stay on the development schedule. However, past studies have rarely considered or measured product vision as a construct and explicitly tested whether or not product vision acts as a contingent factor in determining the relationships between the aforementioned organizational drivers and development time. This research study maintains that product vision is crucial to pushing organizational drivers toward increased development efficiency. To find theoretical support for this position and to define a reference framework for the study, previous literature was analyzed. In the framework, both internal and external development integration are assumed to be positively related to time performance; however, these relationships are moderated by product vision. The model was then tested empirically on an international sample of 157 firms to verify and to obtain empirical support for the hypothesized relationships. The results confirm the importance of external integration in achieving better time performance. However, the influence of this driver on cycle time can also be increased by the presence of a very well‐defined product vision. The relationship between internal integration and time performance is more complex. Though it seems to slow down the process as a single factor, its interaction effect with product vision is in fact positive. These results have several managerial implications. First, externally integrated development can greatly improve time performance; however, the best results in terms of acceleration can be obtained when there is a well‐defined product vision. Furthermore, product vision is essential in the case of internal integration: A cross‐functional process alone would not be enough for development acceleration in the absence of product vision. Hence, managers interested in obtaining high time performances should accompany the adoption of integration mechanisms with increased attention to sharing clear objectives and directions with all those—both inside the firm (i.e., team members and functional representatives) and outside the firm (i.e., customers and suppliers)—involved in development and as well as throughout the firm.     

系统工程在校风建设中应用初探

本文运用系统科学阐明了如何认识和分析校风,同时简述了运用系统分析、系统决策等方法来建设校风,变“经验决策”为“科学决策”,从而提高了工作水平。     

New Product Development Structures: The Effect of Customer Overload on Post-Concept Time to Market

In corporate policy statements, seminars, journal articles—even in television commercials—the message comes through loud and clear: To remain competitive, we must do a better job of listening to our customers. Through close contact with customers, designers can more accurately identify market requirements, quickly refine product specifications, and thus reduce time to market. However, too much customer input can create confusion and duplication of effort, which ultimately increases time to market. In other words, some firms run the risk of over-listening to their customers. In a study of three global players in the electronic component industry, Srikant Datar, Clark Jordan, Sunder Kekre, Surendra Rajiv, and Kannan Srinivasan explore the effects of having too much input from customers. Specifically, they examine the relationship between a company's new product development structure and the volume of customer input, which in turn can affect time to market. The high-tech, fast-cycle firms examined in this study employ two distinct new product development structures: concentrated and distributed. A concentrated structure locates all product designers in one facility. This facilitates cross-product learning among designers, but limits designers' contact with customers and process engineers. A distributed structure disperses new product development among numerous manufacturing sites, giving designers close contact with customers and process engineers. However, a distributed structure limits designers' opportunities for cross-product learning. Analysis of 220 new product efforts reveals that the distributed structure offered a time-to-market advantage as long as these firms efficiently managed the level of customer interaction. When designers received input on the product design from no more than 25 customers, the distributed structure provided shorter time to market than the concentrated structure. Beyond the 25-customer level, time-to-market performance of the distributed structure degraded quickly and at an increasing rate. In such cases, more effective management of customer interaction might allow firms employing a distributed structure to enjoy the benefits not only of customer input, but also of improved coordination between product designers and process engineers.     

Direct broadcasting by satellite in the USA: Interim regulations and implications

Technological advances in satellite communications and changes in regulatory philosophy in the USA came together at the end of the 1970s to foster a new medium — direct broadcasting by satellite (DBS). DBS, similar to other new television distribution systems, holds the promise not only of serving the people who cannot be reached by conventional television systems, but also of offering diverse programming to existing television audiences. However, the potential problems raised by the FCC's interim DBS regulations might jeopardize the economic viability and the development of future DBS systems in the USA, and might affect the interests of DBS audiences.     

高频焊管机焊接挤压力的微机自适应控制

本文针对高频焊管机焊接挤压的控制,提出一种离散 MRACS 的设计方法。所设计的自适应控制器不仅算法简单,容易实现,而且适用于非最小相位系统。理论分析和仿真实验表明,提出的控制系统结构合理,具有良好的跟随性能和强的抗干扰能力,适合在中、小型高频焊管机上应用。     

Total quality management as competitive advantage: A review and empirical study

Total Quality Management (TQM) has become, according to one source, ‘as pervasive a part of business thinking as quarterly financial results,’ and yet TQM's role as a strategic resource remains virtually unexamined in strategic management research. Drawing on the resource approach and other theoretical perspectives, this article examines TQM as a potential source of sustainable competitive advantage, reviews existing empirical evidence, and reports findings from a new empirical study of TQM's performance consequences. The findings suggest that most features generally associated with TQM—such as quality training, process improvement, and benchmarking—do not generally produce advantage, but that certain tacit, behavioral, imperfectly imitable features—such as open culture, employee empowerment, and executive commitment—can produce advantage. The author concludes that these tacit resources, and not TQM tools and techniques, drive TQM success, and that organizations that acquire them can outperform competitors with or without the accompanying TQM ideology.     

Looking good by doing good: The antecedents and consequences of stakeholder attention to corporate disaster relief

Stakeholder theory suggests a relationship between corporate social responsibility (CSR) and corporate financial performance (CFP) because certain stakeholders reward certain types of CSR. This argument assumes that stakeholders attend to firms' CSR activities—an assumption that has yet to be examined. We fill this gap by extending stakeholder theory to the context of stakeholder attention to firm CSR and exploring the antecedents and consequences of stakeholder attention to corporate disaster relief CSR. We test the resulting hypotheses on a sample of public companies that engaged in natural disaster relief efforts, finding that stakeholder attention partially mediated the relationship between disaster relief and CFP and that stakeholder attention to corporate disaster relief was driven by the legitimacy, urgency, and enactment of disaster relief CSR initiatives. Copyright © 2014 John Wiley & Sons, Ltd.     

Strategic planning as a complex and enabling managerial tool

Research summary : The role of the strategic planning process in the ongoing generation of innovative knowledge is vital to the survival and growth of a firm, especially when technologies and market conditions are rapidly changing. We analyze data from a survey of firms in high‐technology industries to determine whether it is possible to break the commonly experienced trade‐off between strategic planning's positive influence on firm profitability and its negative influence on firm innovation. We draw on Adler and Borys's (1996) conceptualization of bureaucratic process types to identify several firm characteristics that have the potential to affect whether employees perceive strategic planning as enabling to their creative endeavors. We find that contingent effects between strategic planning and the identified firm characteristics exist that can break the trade‐off. Managerial summary : A tension exits in the literature about whether strategic planning hurts or helps innovative activity. Our analysis of data from 227 business units in high‐technology industries indicates that strategic planning is a complex process that can be perceived by employees as enabling or coercive. Our results confirm that strategic planning negatively affects innovative activity but positively affects profitability for average firms. We find, however, controllable firm characteristics—risk‐taking and knowledge‐based reward systems—affect the trade‐off. Given the higher levels of risk‐taking and knowledge‐based reward systems, firms can use strategic planning to achieve both high returns on investment and a high level of innovative activity. Copyright © 2015 John Wiley & Sons, Ltd.     

Relief system design scope of CCPS effluent handling guidelines

The forthcoming CCPS Guidelines for Effective Handling of Emergency Release Effluents includes the methodology for defining effluent flow rates and characteristics during emergency pressure relief event. The intent is to provide the user with relief systems in a typical process unit without requiring expert assistance or access to other documents. Cases requiring special design training and methodology due to combinations of multi-phase, multi-component, reactive, geometric and thermodynamic complexities are identified and illustrated in the Guidelines. However, the complete design technology for such cases is beyond the scope of these Guidelines; reference is given to applicable documents.     

Corporate Leniency Programs when Firms have Private Information: The Push of Prosecution and the Pull of Pre‐emption

A corporate leniency program provides relief from government penalties to the first member of a cartel to cooperate with the authorities. This study explores the incentives to apply for leniency when each cartel member has private information as to the likelihood that the competition authority will be able to convict them without a cooperating firm. A firm may apply for leniency because it fears being convicted (‘prosecution effect’) or because it fears another firm will apply (‘pre‐emption effect’). Policies by the competition authority to magnify concerns about pre‐emption—and thereby induce greater use of the leniency program—are also explored.     

The DIERS users group: A forum for development/dissemination of emergency relief system design technology

DIERS was formed in 1976 to develop methods for the design of emergency relief systems capable of handling runaway reactions [1, 2]. Of particular interest at the time were when tow-phase flow venting would occur and the applicability of different methods for sizing emergency relief systems for two-phase, vapor-liquid flashing flow. Approximately $1.6MM was devoted to investigations of two-phase, vapor-liquid onset/disengagement dynamics and the hydrodynamics of emergency relief systems.     

A model of corporate innovation management: some recent high tech innovations in Japan

The various models of Japanese corporate innovation management reported in literature are reviewed to identify the major elements of the innovation process. An integrated model is presented examining the recent examples. The Japanese corporate innovation process is highly interactive and involves comprehensive organizational intelligence, quick organizational learning, rapid technology diffusion, horizontal information flow systems, fusion of different technologies to obtain innovations quickly, concurrent engineering and quick utilization of core competence for new business development. The innovation system is quick to respond to competition and concentrates on developing core competence that is used for commercializing new products quickly.     

Ethiopia: Food for work or food for relief

This article examines the aims, context and experience of food aid projects in Ethiopia. The major focus is a case study of an Ethiopian food-for-work project — the largest in sub-Saharan Africa — and favourable conclusions are drawn. Factors are identified which have made for this apparent success. Since one factor is local food shortage, consideration is also given to the proposition that the concept of ‘relief aid’ needs a wider definition than heretofore.     

Back‐loading: A Potential Side Effect of Employing Digital Design Tools in New Product Development

Over the past 20 years, the use of digital design tools such as Computer‐Aided‐Design (CAD) has increased dramatically. Today, almost no product development project is conducted without the use of CAD models. Major advantages typically ascribed to using CAD include better solutions through broader exploration of the solution space as well as faster and less expensive projects through faster and earlier iterations. This latter effect, the shifting of simulation and testing traditionally accomplished with the help of physical prototypes late in the process—a slow and expensive activity—to doing similar activities with virtual prototypes faster and earlier in the process, has been identified as a key aspect of front‐loading, an activity shift promising to enable superior product development (PD) performance. Given CAD's recent pervasive use, the research questions for this paper became “how has CAD use actually changed the way in which product development is conducted, and through which mechanisms and pathways can CAD impact PD performance, especially with respect to the idea of front‐loading?” This paper addresses these questions by studying in a longitudinal comparison in detail two similar product development projects, one conducted in 2001, the other in 2009. The projects were carefully selected to isolate the substantially higher levels of CAD use of the second project while controlling for most other input factors that influence project performance. The project with substantially higher use of CAD exhibited significant improvements in prototyping costs but only marginal changes in project time and project engineering labor cost relative to the project with lower CAD use. In‐depth intra‐project analysis on the phase level reveals that the use of CAD affected how the product development was executed, with both positive and negative consequences. In addition to, and separate from positive aspects of front‐loading, unintended consequences in the form of back‐loading work are also observed. Back‐loading can occur in two places in the product development process: First, the availability of CAD systems can cause an early jump into detail design, effectively shortcutting concept development. Second, the ability to relatively quickly conduct small changes virtually to the design can erode process discipline; late changes are made simply because they are possible. Both of these effects back‐load work in the opposite direction of the positive front‐loading. The theoretical implications of our observations are discussed, and a simple framework to convert our findings into managerial advice is proposed.     

Web-Based Product Development Systems Integration and New Product Outcomes: A Conceptual Framework

In hopes of improving the effectiveness of their new product development (NPD) processes, many firms increasingly are eager to adopt integrated web‐based NPD systems for NPD. However, few would argue that the mere use of web‐based NPD systems substantially will improve the NPD process. But we know little about how and when these systems can be used for enhancing NPD. An organization desiring to employ the web in its NPD process can use it at varying levels of functionality and sophistication, ranging from a tool for automating manual tasks and exchanging data to a means of integrating various intra‐ and interorganizational NPD functions and processes. At higher levels of technology sophistication or integration, an organization's NPD processes will get more integrated internally, i.e., between different stages of the NPD process and with the processes of its suppliers, technology providers, etc. Such integration of both internal and external NPD processes is considered important for successful innovation. Thus, on the surface, higher levels of web‐based systems integration may seem universally desirable. However, each increasing level of integration brings with it higher costs—not only the costs of expensive technology but also costs of implementing a complicated system, redesigning intra‐ and interorganizational processes, disrupting the status quo, and spending management time and energy during implementation. Therefore, it may not be wise for firms to jump blindly on the web‐based NPD bandwagon. High levels of web‐based NPD systems integration may be created when low levels of integration may not deliver the desired results. Further, if such systems are installed without appropriate conditions within and outside the firm, it may not be possible to exploit their full potential. As such, it is important to know how much web‐based NPD systems integration is suitable for different conditions. In this article, we develop a conceptual framework that focuses on how web‐based NPD systems integration can influence the outcome of NPD and how the relationship between systems integration and outcomes can be affected by various contextual factors. For this purpose, we draw on research in areas such as NPD, web‐based information systems, and organization theory and on many discussions we had with professionals and software vendors who deal with NPD and web‐based NPD systems. The contextual factors of interest in this framework are strategic orientation of the firm, product‐related factors, business environment, organizational factors, information technology factors, and partner‐characteristics. Managerial and research implications of the framework are discussed.     

The science of complexity: An alternative perspective for strategic change processes

The two perspectives of strategy process most firmly established in the literature—strategic choice and ecology—assume the same about system dynamics: negative feedback processes driving successful systems (individual organizations or populations of organizations) toward predictable equilibrium states of adaptation to the environment. This paper proposes a third perspective, that of complex adaptive systems. The framework is provided by the modern science of complexity: the study of nonlinear and network feedback systems, incorporating theories of chaos, artificial life, self-organization and emergent order. Here system dynamics are characterized by positive and negative feedback as systems coevolve far from equilibrium, in a self-organizing manner, toward unpredictable long-term outcomes.