Assessing the sustainability of agritourism in the US: a comparison between agritourism and other farm entrepreneurial ventures

Diversifying on-farm enterprise portfolios, especially through agritourism, is claimed to increase farm revenues and help alleviate the economic problems of family farms. Thus, the adoption of agritourism in the US has steadily increased during recent years. Agritourism is also suggested to produce environmental and sociocultural benefits. To quantify these benefits, this study assessed the sustainability of agritourism farms, compared with other farm entrepreneurial ventures, using the “sustainable development” and “farm enterprise diversification” frameworks. Data from 873 US farms with a diversified entrepreneurial portfolio revealed that agritourism farms approach sustainability to a greater extent than their counterparts, producing multiple environmental, sociocultural and economic benefits for their farms, households and even society. Results suggest that agritourism, compared with other farm entrepreneurial ventures, is more successful in increasing farm profits, creating jobs and conserving the natural and cultural heritage. For example, 52.4% of agritourism farms have been within the same family for at least two generations and 73.3% are willing to pass the farm on to their children, proportions that are significantly higher than other entrepreneurial farms. Study results also show, however, that while many agritourism farms practice integrated pest management, they need to be more engaged in other environmentally friendly and conservation practices.     

The effect of agritourism experience on consumers’ future food purchase patterns

Recent studies on agritourism share a common voice in that the economic benefit of agritourism to farms is significant but rather small. However, the majority of studies examine only the short-term economic impact of agritourism. This suggests that the potential long-run economic impacts of agritourism may not have been empirically investigated yet, leading to underestimation of its net impact. Meanwhile, theories on mere exposure and product familiarity suggest that agritourism may lead tourists to change their agriproduct purchasing patterns after the experience. Thus, this study examines the effect of agritourism experience on consumers' future grocery purchase patterns. Household-level consumer panel data on grocery expenditure is estimated through the Almost Ideal Demand System (AIDS) approach. The results indicate that agritourism experience significantly alters consumers' expenditure patterns in the food categories of grain, vegetable, fruit, meat, and fish. Implications for research and practice are discussed along with the findings of the study.     

Elite governance of agritourism in the Philippines

Abstract

Agritourism, particularly in the West, is imagined to be an organic assembly of family farms driven by urban middle class demand for new rural tourism experiences. In the developing world, it is increasingly advocated as a rural development tool with the promise of uplifting the lives of small farmers in sustainable ways. We challenge the assumption of the farm family at the helm of agritourism development, advocating instead for a more complex understanding of agritourism governance. We argue that agritourism involves multisectoral governance networks that are subject to the political economic realities of where these networks are situated. Thus, agritourism may endure the same social inequalities one would find in other rural development initiatives in the Global South. Agritourism in the Philippines is a case in point. Based on qualitative research, our findings show that agritourism in the Philippines is driven by a complex elite network involving state and private entities that are engaged in patronage politics. The uneven power dynamics associated with this governance arrangement create conditions that favor old and new landed elites and exclude marginalized small farmers, contradicting any official statement that promises inclusive rural development.     

Corporate social responsibility and sustainability balanced scorecard: The case study of family-owned hotels

This research aims to find empirical support for the benefits of Corporate Social Responsibility (CSR) to family-owned hotels by identifying paths through which CSR influences business. The Sustainability Balanced Scorecard (SBSC) concept is used to assess the perceived importance of relationships between CSR and business performances to support the goals of the case hotels. SBSC breaks the business down into five dimensions namely; Financial, Customer, Internal Business, Learning & Growth and Non-Market Perspective, which is CSR in this study. The results of partial least squares (PLS) regression using the sample consisting of three stakeholders (i.e., two hundred customers, seventy employees and thirty managers) of family-owned hotels delivered several findings: (i) both the employee and manager group shows that CSR has a significant influence on BSC dimensions with variance (ii) all of the stakeholder groups support the significant relationship between CSR and goals and (iii) all of the stakeholder groups confirm the causal relationship among BSC dimensions with variance. Lastly, we conclude the paper by discussing implications for family-owned hotels as well as addressing limitations.     

Antecedents and consequences of managerial behavior in agritourism

Drawing from contingency theory and the concept of entrepreneurship, this study investigates the viability of small-scale agritourism business. Specifically, this paper identifies the antecedents (i.e., external environment and internal conditions) and consequences (i.e., financial and non-financial benefits) of managerial behaviors (i.e., innovation, pro-activeness, and aggressiveness) that exist when operating an agritourism business. Based on responses from the USDA census of agriculture, the results of this research reveal the heterogeneous effects of antecedents that contribute positively and negatively to managerial behavior. The varied influences of managerial behavior on different types of business performance are identified. Also, theoretical implications of the development of agritourism studies as well as managerial implications for owners, consultants, and policymakers related to the small tourism business in rural areas are provided.     

An ecologically and socially inclusive model of agritourism to support smallholder livelihoods in the South Pacific

The neglect and marginalisation of smallholders in economic and development policy contributes to increasing vulnerability of rural communities. Underinvestment in agriculture, climate change impacts and growing competition for land and water places further pressure on smallholders. In this context, this paper examines the current focus in the South Pacific on strengthening the linkages between tourism and agriculture through agritourism. The paper seeks to merge multiple discourses, by firstly reviewing the development model that is driving tourism and linkages to agriculture in the South Pacific. Secondly, agritourism as it is conceptualised in the tourism literature and thirdly sustainable tourism discourse, to identify economic activities within agritourism that contribute to enhancing smallholders’ livelihoods in the South Pacific. An ecologically and socially inclusive model of agritourism is put forward based on principles of sustainable tourism and agroecology – referred to as agroecological tourism. Agroecological tourism strengthens the linkages between tourism and agriculture while fostering sustainability principles.     

Agritourism from the perspective of providers and visitors: a typology-based study

In recent decades, international studies have improved understanding of how agritourism is practiced. However, studies are founded on a range of definitions based on different combinations of key characteristics, which have been synthesised in our recent typology (Phillip, Hunter, & Blackstock, 2010). The typology provides a foundation for this study, which further develops conceptual understanding of agritourism by integrating empirical understandings of agritourism with the original typology, which was based on the literature. Our revised typology presented here incorporates three discriminating characteristics, which are fundamentally consistent with the original version: the nature of interaction between visitors and agriculture; whether the product is based on a working farm; and whether the visitor experiences authentic working agriculture. This paper makes two important contributions to the agritourism literature: 1) it integrates stakeholder perspectives to the agritourism literature; and 2) it exemplifies and examines one way that the typology can be used to underpin further agritourism research.     

Considering the role of agritourism co-creation from a service-dominant logic perspective

In recent decades, providing production and service simultaneously has remained an unsolved problem in developing agritourism. This study adopted the concept of service-dominant logic, with a service blueprint to assist entrepreneurs in designing agritourism activities that will enhance the tourists' experience within four working farm field experiments. The results showed that agritourism activities with SDL design (experiment B) did not comprehensively enhance the experience of tourists learning agricultural knowledge. The agricultural activities (i.e., experience of rural culture) (experiment C) and other tourist behaviors (i.e., tourists' mutual engagement) (experiment D) were integrated with SDL agritourism activities in order to more effectively enhance the tourists' experience of agritourism and lead to an increase in tourists' intention to revisit and actual purchase of agricultural products. Based on our findings, rural culture and tourists' mutual engagement were critical for agribusiness to integrate the specific characteristics of internal service (e.g., agritourism activities or service strategy).     

The Relationships Between Casino Quality,Image, Value,and Loyalty

This research builds on the idea that casino customers’ subjective, global judgments of service quality are shaped by experience of its specific attributes, and examines how casino customers form their evaluative attitudes toward the casino experience in the Macau context. Using the data collected from 525 Macau casino customers, we first identify four casino quality dimensions; namely, supporting facilities, staff service, diversity, and equitableness. We then test and validate a proposed model for the structural relationships between casino image (as a consequence of the four quality dimensions), value, and loyalty. In particular, value is shown to be a mediator of the relationship between image and loyalty from the perspective of casino customers. The results of our study can show Macau casino operators what constitutes customers’ casino experiences and aid them in enhancing their image, perceived value, and customer loyalty toward casinos.     

Consumption of Movie Experience: Cognitive and Affective Approaches

This study examines the structural relationships among film quality, value, and satisfaction on the perspective of moviegoers. The experience economy concept is employed as the theoretical framework, where moviegoers’ cognitive and affective evaluations are projected in fulfilling their perceived value. Moviegoers’ perceived movie attributes and experiences are assessed to evaluate the moviegoers’ satisfactions through functional and emotional values. In particular, this article investigates how four dimensions of experience mediate the effect of movie attributes on perceived value and satisfaction. A total of 565 samples were analyzed with structural equation modeling to investigate the relationship of ‘quality—value—satisfaction.’ The findings show that two movie attributes (core and peripheral) affect three dimensions of experience (entertainment, educational, and escapist), which in turn influence functional and emotional values, and moviegoers’ satisfaction. The results also confirm that emotional value is a more powerful predictor of moviegoers’ satisfaction than functional value.     

An evaluation framework for the sustainable operation of leisure farms

The Taiwanese government’s promotion of domestic travel has generated high demand for leisure farming, resulting in the increasing establishment of leisure farms and an intensification of competition. A key concern for farm operators is how to operate and develop farms according to the principles of sustainability. Through a literature review, in-depth interviews and a modified Delphi technique, this study developed an evaluation framework for the sustainable operation of leisure farms. From the study results, we derived 39 indicators encompassing the five dimensions, namely social sustainability, economic sustainability, environmental sustainability, resource sustainability and management sustainability. The implications of these findings for managing leisure farms and future research directions are discussed.     

How do consumers’ perceptions differ across dimensions of corporate social responsibility and hotel types?

This study develops three hypotheses regarding corporate social responsibility (CSR) in the context of the hotel industry. First, the study examines a ranking of consumers’ perceived importance of the four CSR dimensions proposed by Carroll’s hierarchy of CSR in 1991, expecting the following orders: philanthropic, ethical, legal, and economic dimensions, from most to least important. Second, the study investigates the relationship between consumers’ perceived importance of and their overall support for CSR. Third, the study introduces the type of hotel (for example, economy, mid-scale, and upscale) as a moderator to provide a better explanation of the relationship between consumers’ perceived importance of the CSR dimensions and support for CSR. Contributions to the CSR literature in general, and also specifically relating to the hotel context, and managerial implications are discussed.     

Perceptual mapping of attributes and preferences: an empirical examination of hotel F&B products in Korea

A hotel's Food and Beverage (F&B) product is increasingly recognized as an essential component of strategic planning in the hotel business. However, despite the importance of hotel F&Bs, relatively little empirical research has been undertaken to determine major attributes of F&Bs and investigate customers' preferences for them. This study examines the attributes and customer preferences of hotel F&Bs for eleven super deluxe hotels in Korea. Factor analysis is first employed to identify the underlying dimensions of F&B attributes which determine how customers perceive F&B performance. A second technique, multidimensional scaling, is used to reveal customers' perceptions of how a given hotel's F&B differs from the competitors' and preferences of when that hotel's F&B is evaluated better than the others. A meaningful interpretation is delineated from the perceptual map of major F&B attributes and ideal points of customers. The findings suggest that for the ultimate success of F&B management a hotel's F&B manager must make the effective connection between the attributes of hotel F&B and ideal points perceived by customers in various dining-out situations.     

Farming and tourism enterprise: Experiential authenticity in the diversification of independent small-scale family farming

This article examines the business choices made by independent farming families, when confronting the need to diversify away from traditional agricultural activities by starting farm-based tourism businesses. Based on interviews with farm family members who have set up tourism attractions on their farms, and drawing upon the concept of experiential authenticity, the article explores their self-conceptions of their family identities. In so doing, it addresses the choices and dilemmas facing farm families who attempt diversification through the tourism attraction route, and considers how this affects their attitudes towards more traditional farming activities. Using qualitative case study data, an empirically grounded framework is proposed that expresses the choices and challenges facing tourism entrepreneurial family farm members in the UK, through the conceptual lens of experiential authenticity.     

Relationships Among Perceived Value,Satisfaction, and Loyalty: Community-Based Ecotourism in Korea

Community-based ecotourism (CBE) is a significant segment of the rapidly growing tourism industry in Korea. This study examines the relationships among perceived value, satisfaction, and destination loyalty of CBE tourists in Korea. Data were collected from 254 visitors (aged 20 years and over) of six CBE villages. The Linear Structural Relationships (LISREL) statistical package was used for the analysis. Confirmatory factor analysis identified four dimensions of perceived value from 14 variables: economic, functional, emotional, and social. Through structural equation modeling (SEM), functional, social, and emotional value was found to have positive effects on overall value. Further, overall value and tourist satisfaction were a significant antecedent of destination loyalty. The empirical results indicate that a varied experiential program must be developed to increase the efficiency of CBE as a sustainable development tool.     

Authenticity perceptions,brand equity and brand choice intention: The case of ethnic restaurants

This study examines the relationships between consumers’ authenticity perception and four brand equity dimensions (brand awareness, brand association, perceived quality, brand loyalty), as well as how these four dimensions are interrelated with one another. This study also examines the impact of brand equity on consumers’ brand choice intention for ethnic restaurants. Findings clearly indicate that consumers’ authenticity perception is a critical determinant of brand equity and brand equity has a significant impact on consumers’ brand choice intention. Findings of the present study would provide managers with a better understanding of the important role authenticity plays in ethnic restaurants’ brand equity. Managerial implications for better brand equity management are provided.     

Using strategic philanthropy to improve heritage tourist sites on the Gallipoli Peninsula,Turkey: community perceptions of changing quality of life and of the sponsoring organization

This paper examines the “Respect for History” project on Turkey's Gallipoli Peninsula sponsored by a Turkish oil company, OPET. The project sought to enhance and protect the cultural and historical experiences of tourists visiting Gallipoli, and to bring direct and indirect benefits to local communities through enhancing tourism-related business opportunities and improving community infrastructure. This research investigates the project's impact on residents’ perceived social and economic wellbeing, using a quality of life framework, and also ascertains residents’ views of the sponsoring firm. The context illustrates key differences between pure philanthropy and strategic philanthropy; the latter defined as doing good by purposefully achieving corporate and civic benefits. The role of strategic philanthropy as a sustainable tourism development tool, and its impact on tourism governance, are considered. Data were collected from 674 residents on the Turkish Gallipoli Peninsula in areas impacted by OPET's investment program. The results, using structural equation modelling (SEM), identify that respondents generally believe that both their economic and social quality of life have improved. This, in turn, has positively influenced respondents’ views of the sponsoring organization. The concept of strategic philanthropy appears valuable as a private sector, non-tourism, sustainable tourism development tool in some circumstances.     

Relationship or revenue: Potential management conflicts between customer relationship management and hotel revenue management

The concepts of customer relationship management (CRM) and revenue management (RevM) have been embraced by managers in the hospitality industry although, in practice, companies may find it difficult to accommodate both fully. This paper examines the compatibility between the two practices and discusses the possible management conflicts that occur from both account managers’ and revenue managers’ viewpoints. Findings gathered from an international hotel company reveal several causes of potential management conflicts including: management goals, management timescales, perceived business assets, performance indicators and management foci between CRM and RevM due to divergence occurring in managers’ priorities and in their approaches to achieving their individual set goals. These differences have rarely been comprehensively investigated in previous studies, yet are vital in integrating CRM and RevM practices.     

Celebration of heritage: linkages between historical re-enactment festival attributes and attendees’ value perception

ABSTRACT

Community-based festivals celebrate a sense of community and place. Communities across the United States (US) and elsewhere have turned to various community-based events to celebrate local heritage and culture. This study investigates the relationship between the attributes of a historical re-enactment festival and participants’ perceived value. Drawing on means–end theory and event experience literature, we examined event attributes, perceived benefits, and attendees’ perceived value in the context of a historical re-enactment festival in the Midwestern US. The results highlighted the importance of four attributes of historical re-enactment festivals, namely historical re-enactment, social interactions, event design, and physical facets. Each factor contributed differently to attendees’ perceived value of such a festival experience. In addition, perceived benefits of attending such an event mediated the relationships between event attributes and perceived value. Theoretical and managerial implications of these findings are discussed.