Resident perceptions on cross-cultural understanding as an outcome of volunteer tourism programs: the Bahamian Family Island perspective

This paper examines the perceptions toward volunteer tourism from the viewpoint of Bahamian Family Island residents with a specific focus on cross-cultural understanding as an outcome. Cross-cultural understanding reflects the idea that there is a greater opportunity for exchange between tourists and residents as a result of volunteer tourism. Utilizing social exchange theory (SET), this research examines whether residents’ perceived benefits, positive impacts, negative impacts and support for volunteer tourism activities predict their support for cross-cultural understanding. Additionally, this study reveals factors contributing to residents’ motivation to participate in volunteer tourism activities within their community. A mixed-method research design that employed face-to-face interviews and quantitative surveys revealed eight major themes: Community Involvement, Empowerment, Sustainability, Education, Dependency, Neglect of Community Needs, Community Involvement and Communication. Multiple regression analysis results suggest partial support for SET and reveal new predictions for the support for cross-cultural understanding. Implications for volunteer tourism programs, host communities and national tourism organizations are discussed. Future research evaluating the volunteer–host relationship is warranted.     

旅游影响下传统社区空间变迁的理论探讨——基于空间生产理论的反思

空间是传统社区旅游的核心吸引要素,是游客体验的对象,也是社区旅游业可持续发展的基础。文章以传统社区(社会)空间为研究对象,依照社会建构主义的研究范式,以列斐伏尔(Lefebvre)的空间生产理论为指导,对旅游与传统社区空间生产之间的关系进行理论上的探讨,旨在为后续的旅游影响研究提供理论上的依据。研究发现:旅游影响了传统社区空间变迁的根本原因在于游客成了传统社区空间生产的主体之一;旅游利益相关者是传统社区空间的主要建构者,并通过占有传统社区的土地成为社区空间的直接生产者;空间生产主体的多元化、主体生产目标和行动的错位是导致旅游影响下的传统社区空间生产过程中矛盾多发的主要原因之一。     

Residents’ attitudes toward prostitution in Macau

An increase in tourism in popular destinations often leads to a growing need for various services, including sex-related services, which can exacerbate or accelerate social problems in the host community. Although often addressed in tourism studies within broad-ranging social impact research, prostitution in tourism destinations deserves independent investigation due to its complex nature. This study was conducted to investigate the opinions of Macau residents on prostitution and related social issues. We collected data using a questionnaire, which revealed the following results. Respondents tended to regard prostitution as a permanent part of the Macau community and believed that the likelihood of the government being able to eliminate prostitution through legislation was extremely low. Their perceptions of prostitution could be placed within the dichotomy of deviance and normativeness. Regarding prostitution as a normative existence was positively related to the acceptance of sex tourism. A tolerance of negative tourism impacts was associated with residents’ perceived quality of life. We ultimately draw conclusions from these findings and consider their implications for government agencies.     

Volunteer tourists’ perceptions of their impacts on marginalized communities

Abstract

Using a phenomenological approach, this study examines the experiences of volunteer tourists in host communities using social representations theory. Semi-structured interviews were conducted with volunteer tourists on perceived impacts on favela (slum) communities of Rio de Janeiro, Brazil. This study was developed to address a need for further research that critically looks at the social impacts of volunteer tourism in marginalized communities. It addresses the following question: How does volunteer tourism influence a marginalized community from the perspective of the volunteers? Notably, the majority of the volunteers in this study had difficulty describing how volunteer tourism has benefited the community beyond their own individual contributions, and it was difficult for them to see broader implications of volunteer tourism in general. Recommendations of management actions that will help to maintain and enhance the benefits and alleviate the negative consequences and obstacles that were perceived by volunteer tourists are given.     

VOLUNTEER TOURISM: A HOST COMMUNITY CAPITAL PERSPECTIVE

This study examines the impact of volunteer tourism on host communities utilising a community capitals perspective. A research design that includes focus groups, interviews and website analysis targets a cluster of communities that have hosted NGO run volunteer tourism programs in the Philippines for over twenty years. Flora’s (2004) community capitals framework is applied to delineate a broad spectrum of impacts resulting from volunteer tourism. This framework accounts for political, built, natural, financial, human, cultural, and social (bridging and bonding) capitals. The data provides strong evidence that, in this case, volunteer tourists exert bridging social capital that in turn impacts every form of community capital. The study also reveals two additional forms of capital: welfare and personal.     

Quality of life (QOL) and well-being research in tourism

Given the recent proliferation of the research on quality of life and wellbeing in tourism, we review this literature and provide guidance to spur future research. The review focuses on two major constituencies: residents of host communities and tourists. Specifically, the goals of this paper are (1) describe study findings, (2) highlight sampling and data collection methods, and (3) discuss issues of construct measurement. The vast majority of the studies related to these two constituencies show that tourism experiences and activities have a significant effect on both tourists' overall life satisfaction and wellbeing of residents. That is, tourists' experiences and tourism activities tend to contribute to positive affect in a variety of life domains such as family life, social life, leisure life, cultural life, among others. Future research is discussed in relation to these two constituencies.     

强关系网络移动社交平台旅游分享行为研究——基于微信与QQ用户的资料分析

在移动社交媒体时代,旅游分享已成为当下旅游者的行为偏好,越来越多的旅游者选择微信、QQ这类强关系移动社交平台进行分享。国内学界对移动社交平台旅游分享行为的研究随之日增,但少有文章从理论上系统地揭示旅游分享行为的过程与动因。文章采用扎根理论研究方法,构建反映强关系网络移动社交平台的旅游分享动态过程理论模型。将旅游分享行为动态过程划分为分享前因、分享实现与分享结果3个阶段,总结每个阶段的行为特征、表现方式及阶段之间的演替规律,并探讨这类旅游分享行为的特点与动因。研究发现,在旅游分享动机上,强关系移动社交平台强调情感联结与互动,从而旅游者受到与个体相关动机的影响更为显著;分享内容上,平台的强关系特性与熟人社交促使旅游者尽量避免分享负面信息;分享结果上,强关系移动社交平台的旅游分享能调节旅游者行中、行后的体验水平,并形成兼具网络时空拓展性与熟人圈规模局限性的口碑传播。     

Tourism development at the Baptism Site of Jesus Christ,Jordan: residents' perspectives

Several studies have discussed the impacts of mass tourism on destinations and how local residents perceive such impacts. However, only a few studies have looked specifically at how sacred destinations and their residents are affected by religious tourism. This research note explores tourism's impacts on the Baptismal Site of Jesus on the eastern side of the Jordan River in Jordan. The study also examines the perceptions of residents about these impacts. Interviews were conducted with staff at the site, including the manager, the conservationist and locals working in conservation and tour guiding. Findings revealed that religious tourism helped create a source of income in the area and enhanced the local infrastructure. Tourism was also perceived to help restore and protect archeological remains. There is a general positive perception of tourism development; no negative sociocultural impacts were perceived. As well, it appears that residents have little concern for negative social impacts because their economic benefits outweigh any concerns, and there is minimal contact between tourists and residents.     

The role of community involvement and number/type of visitors on tourism impacts: A controlled comparison of Annapurna, Nepal and Northwest Yunnan, China

Tourism development in mountain regions is reported to bring economic growth to host communities. However, the literature reveals that the economic, environmental and cultural impacts of tourism development in these regions vary greatly and that a number of critical factors may explain that variability. Therefore, the purpose of this paper was to explore the role of community involvement and number/type of visitors on tourism impacts in mountain destinations. The study followed a controlled comparison method [Eggan, F. (1954). Social anthropology and the method of controlled comparison. American Anthropologist, 56(5), 743–763] including field observations and individual and group interviews in two popular mountain destinations in Asia: Annapurna, Nepal, and Northwest Yunnan, China. The findings suggested that level of host involvement in management and number/type of tourists helped explain these destinations’ varying degrees of economic leakage, local control, and socio-economic inequity. Moreover, both destinations appeared to cope with their challenges through cooperative community efforts supported by non-governmental agencies.     

Perceptions of place,modernity and the impacts of tourism – Differences among rural and urban residents of Ankang,China: A likelihood ratio analysis

This paper reports results from a survey of urban and rural residents’ of the perceived impacts of change induced by tourism in Ankang, China. The paper will initially indicate the literature that informed the research and the geographical context of the study. Second, results derived from a questionnaire that incorporated both open-ended and closed questions will be presented. The concepts that informed the research were derived from past similar studies, place attachment and senses of modernity. Initial analysis showed no differences between urban and rural residents, both on impact assessment scales and categorical data derived from the coding of responses to open-ended questions. Overall it was found that residents had favourable attitudes toward tourism. The use of comparison based likelihood ratios did reveal some nuanced differences between ‘high’ and ‘low scorers’ relating to the issues of economic development and pollution independent of place of residence but based on a sense of that place of residence being ‘special’. The total number of respondents was 474. Implications for future studies are discussed and include comments on the need for direct contact and observation.     

Inhibitors to host community participation in sustainable tourism development in developing countries

The involvement of host communities (or destination residents), particularly in developing countries, is critical to the success of tourism development and to the creation of a “Just Destination”. This paper investigates host community perceptions about obstacles to their participation in tourism development in Lombok, Indonesia, providing new insights into institutional influences on tourism opportunities and issues. Purposive and snowball sampling techniques targeted separate groups of destination residents who live in a developed tourism destination, a less developed tourism destination, a remote rural village far away from tourism destinations, as well as a group of university students. Data were collected through in-depth interviews, qualitative questionnaires and observation, and were analysed using content analysis. Results show three main institutional factors inhibit host community participation in tourism: tourism agencies, private sector providers and tourism infrastructure, and perceptions of the negative impacts of tourism. The underperformance of state tourism agencies and private sector providers resulted in a lack of tourism infrastructure and limitations on host community opportunities to participate in tourism development and businesses. The findings suggest the need for improvement in the training of state tourism agency employees, better coordination among government agencies, and improved education and training for tourism operators.     

Residentsʼ attitudes and behavioural support for tourism in host communities

ABSTRACT

In our study of the “perceptions–attitudes–behaviours” sequence, we explain how resident perceptions of tourism’s impacts on host communities influence not only their attitudes towards tourism, but also their attitudes towards tourists – i.e. a new variable that has recently been introduced in literature. Moreover, we introduce the behavioural support, a concept that denotes a higher level of involvement and engagement of residents with their communities in comparison with the traditional attitudinal support. Our results indicate: (1) the residents’ perception of the positive economic and cultural impacts of tourism are the main variables influencing their attitudes towards tourism and tourists; and (2) both types of attitudes influence on behavioural support for tourism in host communities.     

Examining the relationship between social capital and community residents' perceived resilience in tourism destinations

A thorough understanding of the influencing factors and mechanisms of community resilience in tourism destinations is vital not only for recovery after disasters but also for strengthening the adaptive capacity of community residents to manage sudden change. This study aims to investigate the roles of bonding, bridging, and linking social capital in enhancing community residents' perceived resilience in tourism destinations. Based on data derived from a survey of 691 residents of China's Dujiangyan scenic areas and Jiuzhai Valley National Park, this study used structural equation modeling to test the relationship between community residents' perceived social capital and resilience in tourism destinations. The findings suggest that the three types of social capital have significantly positive effects on community residents' perceived resilience in tourism destinations. In China's centralized political system, linking social capital is the most important type of social capital in community disaster recovery. An interaction effect between bonding, bridging, and linking social capital is found. This study's results help managers and community residents cultivate social capital, improve community resilience and maintain sustainable tourism development.     

Residents' Perceived Impacts of Gaming Development in Macau: Social Representation Perspectives

The purpose of the research was to provide a better understanding of local residents' perceived impacts of gaming tourism based on social representations theory. An empirical investigation was conducted in Macau, where gaming tourism is under explosive development. Through a survey of 396 local residents, two social representation groups were identified: “Ambivalents” and “Rationalists”. The two social representation groups presented significantly different perceptions and attitudes toward the impacts of gaming tourism in Macau. The three most significant factors that influenced residents' representations were personal income, perceptions of gaming tourism being able to increase personal/family income, and satisfaction with government performance in managing gaming tourism development. The research provides theoretical implications for future gaming impact studies and also practical ones for local governments and stakeholders in the tourism industry in Macau and other gaming destinations.     

The relationship between Islamic religiosity and residents’ perceptions of socio-cultural impacts of tourism in Iran: Case studies of Sare’in and Masooleh

Religion is known to influence people’s perception and behaviour. This study explores the influence of Islamic religiosity (measured on dimensions of ‘Islamic Belief’, ‘Islamic Practice’, and ‘Islamic Piety’) on the perceived socio-cultural impacts of tourism among residents in two tourist areas in Iran. The results showed that respondents both possessed a high level of Islamic Belief and perceived socio-cultural impacts of tourism positively. The propositions which stated that ‘Islamic Belief’ and ‘Islamic Practice’ have negative relationships with the perceptions of socio-cultural impacts of tourism are not supported. However levels of ‘Islamic Piety’ had statistically significant variations relating to potential changes in infrastructure, life quality and cultural practices that may be due to tourism. This paper also discusses the implications of its findings.     

Local reactions to mass tourism and community tourism development in Macau

By 2014, it became apparent that a popular debate was emerging in many destinations about the “annoyances” felt by local residents in the face of an upsurge in inbound tourism. This study investigates residents’ attitudes toward mass tourism and tourism development in Macau. It comprises an examination of three emotional solidarity factors of residents’ perceptions of the contribution of tourism to the community and the community's experiences of so-called “annoyances” from tourists that may ultimately influence residents’ attitudes toward community tourism development. The results of this study reveal that three emotional solidarity factors play different roles in influencing residents’ attitudes about community tourism and community tourism development. The theoretical contributions, as well as implications, are discussed and future research opportunities are proposed.     

The impact of ethnic tourism on gender roles: A comparison between the Bai and the Mosuo of Yunnan province,PRC

The purpose of this exploratory study is to examine how ethnic tourism is impacting host women in two destinations in Yunnan. To accomplish this, the paper compares the perceived impacts of ethnic tourism on women from a matriarchal and a patriarchal host community. The findings reveal that tourism income had a greater effect on women from a patriarchal community and that both groups of women reported several other non-economic impacts. Implications for future research are discussed.     

反季旅游与旅游季节性平衡:研究述评与启示

季节性是旅游产业最重要的特征之一,对旅游业发展具有重要的影响作用。国内外学者对旅游季节性的含义、测度、成因和影响进行了大量研究,并提出了一些缓解旅游季节性的措施和方法。近年来渐渐兴起的反季旅游成为应对旅游季节性的有效措施。深刻理解反季旅游的内涵和特征,努力实现反季旅游常态化,能有效解决旅游季节性造成的产业失衡问题。但从国内外现有文献来看,有关反季旅游的研究成果却十分有限。文章的主要工作是对旅游季节性和反季旅游相关的国内外研究成果进行梳理,并进一步对反季旅游研究和开发的策略进行分析。首先,对气候与旅游方面的研究文献进行了简单回顾;其次,对旅游季节性的国内外研究成果进行了综述;然后,对反季旅游的概念和内涵进行了剖析和界定,并重点对利用反季旅游缓解季节性的研究成果进行了讨论;最后,提出了我国反季旅游开发的对策和建议。     

Tourists and community development: corporate social responsibility or tourist social responsibility?

Abstract

Corporate social responsibility (CSR) activities are usually determined, in large part, by head office and by shareholder interests. This article explores the unique case of tourism CSR which has a distinctive relationship with local communities. CSR programmes of hotels and resorts in the Global South are increasingly creating opportunities for tourists to engage directly with communities, yet the relationship between tourists and CSR – and how this impacts on community development outcomes – has so far been overlooked. Based on two separate research projects undertaken in Zambia and Fiji which examined hotel CSR from community perspectives, we show how these programmes were largely motivated, driven and financed by tourists. This suggests that, in the accommodation subsector of tourism, CSR is not only being shaped by head office, but that tourists can play a key role, leading us to coin the term TSR (tourist social responsibility). For community development initiatives in particular, this gives rise to both challenges and opportunities.     

Host perceptions of tourism: A review of the research

It has long been recognised that it is incumbent on those responsible for the planning of tourism to seek to optimise the well-being of local residents whilst minimising the costs of tourism development.It is not surprising, therefore, that academic attention has long been paid to the social impacts of tourism in general and to the understanding of host communities' perceptions of tourism and its impacts in particular. Nevertheless, despite the significant volume and increasing scope of the research, the extent to which understanding of residents' perceptions of tourism has been enhanced remains uncertain. Thus, the purpose of this Progress Review is to explore critically the development of the research into residents' perceptions of tourism. Highlighting key themes and trends in the literature, it identifies a number of limitations in the research, including a narrow case study base, a dependence on quantitative methods, a focus on perceptions as opposed to responses, and the exclusion of the tourist from the majority of the research. Consequently, it argues for a multidimensional approach to the research.