The “People” Aspect of Destination Attachment in International Tourism

The majority of research on place attachment has been conducted within a domestic context where local culture is fairly familiar to the visitor. International tourism research has begun to address destination attachment, but has not yet fully explored the concept where the people and the culture are substantially different. This research used in-depth qualitative interviews with international visitors to Thailand to examine the role of local people in destination attachment. Results show that one of the main attributes of international visitors’ attachment is the Thai people. A follow-on survey confirmed that “people attachment” is an integral part of the measurement of destination attachment.     

The Flamenco Factor in Destination Marketing: Interdependencies of Creative Industries and Tourism —the Case of Seville

This study builds on the concepts developed by Florida in his work “The Rise of the Creative Class”. In doing so it seeks evidence for the claims made that the creative arts address deficiencies identified in the terminology of ‘cultural tourism’. The case relates to flamenco performances in Seville. The art complex of flamenco survived on the one hand as a symbol of Andalusian culture on the other hand it depends strongly on the international tourism market. Additionally flamenco is used in destination marketing to differentiate Seville from other Spanish cities.     

The Egyptian Government's Role in Re-Establishing the Hotel Industry in Cairo (1953–1957)

This article analyzes the role of the Egyptian Government in reviving and improving the Egyptian hotel industry in the revolutionary period. It provides a case study of a country with large political problems, but at the same time pursuing a dream—a dream that was expensive and demanding. Tourism was understood to be an important tool in promoting political stability and providing some legitimacy to a political system opposed by the major powers in the world. This study will examine the Egyptian Government's role in re-establishing the hotel industry as an important economic sector in Egypt during the period from 1953 to 1957, which was considered a critical political period. The year 1953 marked the beginning of the official plans to increase the hotel facilities in Cairo with the establishment of the Tourism Department; and 1957 marked the end of Suez Crisis of 1956. The study utilized unpublished U.S. Department of State documents that show that the hotel industry was used as tool to put pressure on the Egyptian President Gamal Abdel Nasser (1952–1970) to accept U.S. foreign policy in the Middle East and was one of the main issues negotiated between the two countries after the Suez Crisis.     

Influence of the High-Speed Rail on the Spatial Pattern of Regional Tourism – Taken Beijing–Shanghai High-Speed Rail of China as Example

This paper compares volumes, flows, and spatial patterns of traffic before and after the opening of the high-speed rail (HSR) link between Beijing and Shanghai. Evidence emerges of a significant change in the shape of isochrones within the region. Under the influence, the temporal and spatial distance between the source region and tourist destination is greatly reduced. Equally, multiple contact modes are more apparent and the overall structure of tourism flow network is closer after the opening of the HSR service. As can be seen from the above, the HSR has a significant impact on regional tourism traffic accessibility and then has a significant on the temporal and spatial distribution of regional tourism resource. The tourism flow will respond positively to the “space compression” effect.     

The Potential Impact of Mega Sport Media on the Travel Decision‐Making Process and Destination Choice—The Case of Portugal and Euro 2004

The paper is concerned with exploring how the media coverage of mega sport events influences the travel decision‐making process and destination choice of potential travellers. The decision was made to use Euro 2004 and Portugal as a case study in order to discover the conceptual factors relevant to this phenomenon. The methodology consisted of a comprehensive literature review and in‐depth interviews with potential travellers. The data suggest that Euro 2004 did not do much to induce travel to Portugal among the informants, and this raised questions regarding the effectiveness of this type of promotion for destination marketing. It suggests that most destinations using this technique may have to employ strategic leveraging techniques if any tourism benefits are to be derived. If this is not done, the tourism marketing potential may fail miserably and result in a loss of the investment made by the government and public bodies that invest in these events for tourism purposes.     

Residents’ Perceptions of the Role of Leisure Satisfaction and Quality of Life in Overall Tourism Development: Case of a Fast-Growing Tourism Destination – Macao

The previous literature has examined leisure satisfaction and quality of life but majority of studies were conducted in Western countries. Policy makers worldwide have struggled to balance residents’ leisure satisfaction and tourism development. This study is conducted in Macao, China, a fast-growing tourism destination in Asia. Results indicated that local residents’ leisure satisfaction is positively related to their perceived quality of life while local residents’ perceived quality of life is positively associated with their evaluation of the perceived benefits of tourism. The results generated from that evaluation positively lead to residents’ support of tourism development. Results indicated that it is worthwhile for the policy makers to invest resources in local residents’ leisure satisfaction and quality of life since this will eventually help to support tourism development. The results of this study provide significant implications for policy makers.     

The influence of high-speed rail on ice–snow tourism in northeastern China

Ice-snow tourism is trendy in the global tourism industry. High-speed rail improves the accessibility of these destinations. However, the influences of accessibility on regional economies are understudied. This study investigated changes in accessibility between urban areas and ice-snow tourist destinations after implementation of high-speed rail in northeastern China. Data on transportation networks, destinations, and economic factors were used to compute weighted mean travel times and daily accessibility, and a tourism-economy linkage model was utilized. After implementation, (1) the shortest intercity travel times were significantly shorter, (2) numbers of one-day and weekend trips significantly increased, (3) distribution of accessible tourist destinations expanded northward and southward, (4) isochrone analysis revealed that central cities promoted tourism development in nearby cities, and (5) intercity tourism-economy linkages increased. Accessibility to Shenyang was the most powerful influence on economic development. The tourism-economy linkages between Liaoyang and other cities were greatly enhanced between 2008 and 2018.     

The effect of psychological capital on conflicts in the work–family interface,turnover and absence intentions

Using Conservation of Resources (COR) and congruence theories as the theoretical underpinnings, the present study develops and tests a research model that investigates the impact of psychological capital (PsyCap) on work–family conflict, family–work conflict, and turnover and absence intentions. The model also examines the effects of two directions of conflict on these employee outcomes. Self-efficacy, hope, optimism, and resilience are the components representing PsyCap. Based on data obtained from frontline hotel employees with a time lag of two weeks in three waves in Romania, the results suggest that PsyCap mitigates work–family conflict, family–work conflict, and turnover and absence intentions. The results further suggest that PsyCap influences the aforesaid employee outcomes indirectly through family–work conflict. However, work–family conflict has no bearing on these outcomes. Theoretical and practical implications are discussed in the study.     

The Role of Touristsʼ Value Perceptions in Behavioral Intentions: The Moderating Effect of Gender

ABSTRACT

In this study, the effect of tourists? perception of value on behavioral intentions, as well as the moderating effect of gender on the relationship between value perceptions and behavioral intentions was examined. A multidimensional value structure was used to investigate not only the functional components of value perceptions but also the hedonic value components, such as social value and emotional value. According to the findings, the most effective value dimension of revisit intentions of tourists is emotional value, whereas the most effective dimension of their recommendation intentions is social value. Moreover, it was found that the effect of behavioral price value perceptions on revisit intention was more of a determinant for males, whereas the effect of quality value perceptions on revisit intention was more of a determinant for females.     

Role of tourism in connecting Taiwan and China: Assessing tourists' perceptions of the Kinmen–Xiamen links

For a broad understanding of tourism across the Taiwan Strait, this paper previously draws on an overview of tourism and the evolutionary process of “Mini Three Links” policy between Kinmen (of Taiwan) and Xiamen (of China). Further, using empirical testing, the paper assesses the perceptions of Kinmen tourists towards China. The results reveal the fact that low-politics activity or people-to-people contacts can be an effective force to reduce tension. The finding of the paper also indicates that as long as tourism across the Taiwan Strait continues to grow, the relationship between Kinmen and Xiamen can therefore be normalized and promoted.     

The Influence of Service Quality on the Positioning of Five Star Hotels—The Case of the Lisbon Area

Abstract

Tourism in Portugal has expanded very rapidly over the last decades. At present, it accounts for about 8% of the GDP and directly employs more than 300,000 people. The growing numbers of arrivals in Portugal have also led to a rapid expansion of the hotel industry. However, this expansion has been followed by some worrying drops in the occupancy rates of five star hotels. Fierce competition has then become one of the cornerstones of the Portuguese hotel industry. Research conducted in the field of market positioning has highlighted the importance of understanding the preferences attributed by consumers to a given product (“perception”) and how and why products and services are evaluated and purchased. Based on research conducted recently among tour operators and business companies, this paper will look at the way in which service quality influences the positioning of five star hotels. The analysis and conclusions presented in the paper offer grounds for discussion about the way in which five star hotels located in the Portuguese capital and in the surrounding area may improve their image, attract larger numbers of tourists and, as a result of this, prepare themselves for growing competition that has developed in Lisbon and its outskirts. Some of the findings are applicable to other European capitals.     

The effects of employees’ business ethical value on person–organization fit and turnover intent in the foodservice industry

Given the growing importance of ethical values and social responsibilities in the workplace, the purpose of this study was to investigate interrelationships among employees’ business ethical value, person–organization fit and turnover intent in the foodservice industry. A total of 788 employees in Korea participated. The results showed a positive relationship between employees’ perceptions of business ethics and their person–organization fit. Participants expressing a high person–organization fit were less likely to leave their positions. These findings have important implications for creating and facilitating an ethical business environment in the foodservice industry. Limitations and future research directions are also discussed.     

The Impact of a Mega Event on Visitors’ Attitude Toward Hosting Destination: Using Trust Transfer Theory

Despite the popularity of festivals and events, event managers and the hosting countries are not certain whether a successful event leads to favorable attitudes toward the hosting country. This study based on trust transfer theory considers the impact of attitude toward a mega event on attitude toward the hosting country. The study also examines two dimensions of perceived value related to the Shanghai Expo and their influences on attitude toward the event. The study finds that both emotional and functional dimensions of value offered by the Expo are important for evaluation of the event, although functional value is considered more important than emotional value. Supporting trust transfer theory, the study shows that attitude toward a mega event influences attitude toward the hosting country. The study also finds that both attitude toward a mega event and attitude toward the hosting country have a positive impact on visitors’ intentions to revisit China.     

The influence of face on Chinese tourists’ gift purchase behaviour: The moderating role of the gift giver–receiver relationship

This study investigated the influence of face as a Chinese cultural value on Chinese outbound group tourists' gift purchase behaviour. Specifically, the study examined how face's impact on gift purchase behaviour is moderated by the gift giver–receiver relationship. The results confirmed that self-face concern positively affected gift selection effort, brand orientation, and purchase cost in gift purchase. The type and status aspects of the giver–receiver relationship were found to moderate the relationship between face concern and gift purchase behaviour. Self-face concern has a stronger impact on gift purchase for non-family receivers and higher status receivers. The findings suggest that cultural values and social relations in the home society exert influence on tourist behaviours even though tourists are physically away from home. This study also provides valuable practical implications for destinations wishing to better understand the shopping needs of Chinese tourists.     

Travel Behavior in Troubled Times: The Role of Consumer Self‐Confidence

ABSTRACT. The international travel and tourism industry has experienced the negative impact of a variety of both human‐caused and natural disasters and events or threats which appear to have increased in frequency and severity in recent years. The impact of these risks on travel consumers has been significant. An understanding of how travelers react to these risks is therefore of particular interest to tourism marketers. This study investigates whether traveler self‐confidence ameliorates the reaction to a variety of adverse events. A scale for measuring consumer self‐confidence when purchasing consumer products was tested and the results indicate that the scale functions well in terms of measuring consumer travel self‐confidence. The study also found significant associations between this self‐confidence measure and various measures of travel behavior in response to the influence of adverse events.     

The impact of uncertainty on tourists’ controllability,mood state and the persuasiveness of message framing in the pandemic era

Drawing on uncertainty theory, this study examines how to boost travel intention by analyzing the impacts of uncertainty on the effectiveness of destination marketing messages. Three studies (including four scenario-based experiments and five pretests) were employed to examine these impacts. Study 1 demonstrated that travel outcome uncertainty impacts travel intentions and revealed controllability and mood state as parallel and serial mediators. Study 2 showed that a combination of low (vs. high) uncertainty and gain (vs. loss) framing leads to higher travel intentions. The results further show that in the temporal distance condition, the effect of message framing is attenuated. Study 3 revealed that a combination of low (vs. high) uncertainty and hedonic (vs. utilitarian) attributes increased travel intentions. The research also provides practical implications for global tourism marketers to lower the uncertainty barrier.     

A Missing Link in Understanding Revisit Intention—The Role of Motivation and Image

This study addresses two gaps in the research on tourist revisit intention: the impact of the pre-visit psychological factor of travel motivation and its relationship with destination image. Path analysis is adopted to examine the relationships among destination image, travel motivation, and revisit intention in a rural tourism context. A causal relationship is detected between three motivation dimensions, two image dimensions, and revisit intention. All three motivational constructs (intellectual, escape, and belonging) exert a significant influence on the cognitive dimension of image, whereas only the motivation construct of escape is significantly related to the affective dimension of image. A causal relationship is also identified between the affective dimension of image and revisit intention.     

Examining Chinese College Students’ Intention to Travel to Japan Using the Extended Theory of Planned Behavior: Testing Destination Image and the Mediating Role of Travel Constraints

Understanding the decision-making process and predicting travel behavior are critical for destination tourism marketers. This study develops and tests a structural equation model using the extended Theory of Planned Behavior (TPB) to explain Chinese college students’ intention to travel to Japan. Ten hypotheses were proposed regarding the relationships between destination image, travel constraints, and the original TPB constructs. The results of structural analyses reveal that the extended TPB has better predictive power for travel intention to Japan than the original one. Attitude is found to have the greatest impact on intention to travel to Japan. The mediating role of travel constraints shows a significantly negative effect on the relationships between the predictors and travel intention except for the relationship between perceived behavioral control and travel intention. The results of this study can help improve marketing promotions and the development of more effective destination positioning strategies for Japanese inbound tourism.