Computer Usage in Accredited Post-Secondary Culinary Arts Programs

Abstract

Students for whom English is a Second Language (ESL) and who are engaged in English based education can generate a range of pedagogical and ethical issues for educators. A multiple case study conducted in 1999 investigated issues associated with the education of ESL students from lecturers' perspectives and identified teaching strategies used by lecturers to counter the pedagogical and ethical issues. Pedagogical issues related primarily to English literacy standards of students, tailoring curricula and teaching practice to meet ESL student needs. Strategies used included monitoring of teaching strategies, provision of additional textual support, mixed groups, interactive learning, team assignments and limited use of examinations. Ethical issues were associated with the business versus academic enterprise of education and accepting students whose language ability was questionable and who subsequently expected to achieve a positive outcome-an English degree.     

Authenticating the learning environment

The research documented in this paper argues that the authentic learning environment is achievable through “academic practitioners” who can ground business education and research within practice. A culture fostering the academic understanding of the practitioner environment enables practical engagement with academic rigour. The case study illustrates specific examples from degree programmes engaging with student and academic voices, with a particular focus on the development of authentic learning experiences for tourism and hospitality students. Key aspects of business education need embedding within the development of tourism and hospitality curricula in order to engage with the tacit knowledge required by the sector through a holistic approach to curriculum development.     

Exploring the Use of Blended Learning in Tourism Education

ABSTRACT

The last few years have registered a dramatic increase in Internet use in education and a continued investment by educational institutions to increase the integration of technology components into their course offerings. While many have embraced the introduction of online components on the academic experience, some fear that online courses lack the interaction component so critical to the traditional academic experience. In response, there is a growing belief that rather than advocating online or face-to-face learning methods, one should capitalize on the strengths of both methods and examine the effectiveness of blended methods. Therefore, the purpose was to explore the influence of perceptions of online and face-to-face interaction on student satisfaction and performance on a blended learning tourism marketing assignment. The results revealed that students' satisfaction was influenced by their online interactions with other students, the instructor and specific content but that they had no effect on assignment grade. The findings suggest that instructors should consider the use of online tools to improve student satisfaction and that more research is needed to examine the link of online materials and student performance.     

Tourism Higher Education in Turkey

SUMMARY

This paper discusses and evaluates tourism higher education in Turkey. Turkish universities have been offering associate, bachelor, and postgraduate degree programs in tourism since the early 1990s. However, there have been major problems and challenges in this endeavor, including the lack of qualified academic staff, improperly designed curriculums, limited practical training opportunities for students, and difficulties in keeping qualified graduates in the industry. So far, it is hard to claim that Turkey has developed contemporary tourism higher education policies and plans. If Turkey is to gain more from tourism in the long term, it is essential for the country to improve the standards of tourism higher education. However, to achieve this, some radical cultural and structural reforms are needed, not only in tourism higher education, but also in the country's overall higher education system.     

Issues Surrounding Asian Students Hospitality Management in Australia

ABSTRACT

Similar to many western nations, the education of international students by Australian universities has developed into a major industry. Since 1994, the number of international students studying for an Australian qualification has risen by 146% (IDP Education, 2001). The majority of these international students come from the traditional South East Asian countries of Singapore, Malaysia, Hong Kong and Indonesia mainly to study Business and Economics programs. Growth in international student demand is forecast to continue to rise with countries such as China demonstrating significant growth (IDP Education, 2001).

This paper attempts to present an analysis of the major issues surrounding the education of Asian students. While mention is made of the predictable problems that all international students face when studying in a foreign country, the focus of this paper concentrates on Asian students' learning approaches and styles and associated problems. This paper evaluates research conducted among all Asian students studying in Australia; however, the focus of this paper is those Asian students who are studying Hospitality and Tourism Management at undergraduate level.

The paper identifies both positive and negative images of Asian students and highlights several misperceptions regarding Asian students that are commonly held by western academics. Finally, the paper presents an overview of what strategies might be adopted by western academics in order to make Asian students' experiences at western universities more enjoyable and successful.     

Influence of recreation on education aspiration

In the wide context of travel and tourism, recreation plays a significant role in occupying holiday‐maker's agenda, so much so that destination is often sought based on recreation activities it offers. Campus recreation for example, is a major component that influences the young when choosing the destination in which to pursue higher education. However, the truly‐important‐but‐often‐dismissed role of recreation is perhaps its value towards the intellectual development of youth. This special value is perhaps more apparent if we discuss it in the context of adolescents in a campus setting i.e. the students. This study is an attempt to examine the relationship between these two dimensions. Specially, it looked at the link between recreation and academic aspirations and achievement using a specific student population. Aspiration is measured by looking at an individual's attitudes, motivation and expectation with regard to formal education. Findings from the study indicated a strong relationship between intensity of recreation with aspiration. It is found that the more intense the recreation activity, the more positive the individual's aspiration towards in class learning is. However, the same cannot be concluded for relationship between intensity of recreation with academic achievement. This is because the study found that individuals who recreate most intensely do not show good academic achievement. The same scenario is also true for those who recreate least intensely. Individuals who showed the best academic achievement are found to be those who recreation intensity is comparatively moderate. The study provided several recommendations for the planning and provision of recreation activities in institutions of higher learning and emphasized the need for students to recognize the importance of balancing academic and nonacademic pursuit in their time management.     

Learning about the real-world in MICE education: The case of exhibition learning from Thailand

Abstract

The use of experiential learning in tourism and hospitality education is well-documented in literature. Experiential learning studies in this field may include, for example, internship experiences, field trip perceptions, conferences, and social events. However, there is still insufficient literature to understand students’ learning and their real-world experience in MICE education, especially in the exhibition sector. This study, therefore, addresses this gap by reporting the experiential learning of graduate students in an event course with the objectives to investigate student perceptions on academic learning experiences and the development of work-related skills by carrying out the exhibition project. Students are challenged to perform a complicated task as a real exhibition organizer, and to deal with other stakeholders of the exhibition industry (e.g., exhibition venue, exhibitors, contractors, and visitors). The experiential learning method is discussed through the Plan-Do-Check-Act (PDCA) process. The results indicate that students not only gained in-depth learning about the exhibition industry, but also developed important work skills (e.g., teamwork, planning, and coordinating skills). Moreover, classroom learning, industry visits, and real-world experience are found to be the important factors contributing to exhibition learning. The current study contributes to the limited exhibition learning literature and provides event educators new insights into the teaching and learning of exhibition-based projects in regard to how students plan, learn and carry out the exhibition event through the case of Thailand. Other similar courses may apply the learning processes and results of this study to develop effective experiential learning in MICE education.     

The importance of career goal in relation to academic performance: a case study of hospitality management students

ABSTRACT

Hospitality management programs have commonly offered exclusive learning opportunities to talented students in order to keep “brains” in the industry. While academic performance indices are often used to identify “brains” in the education sector, scant research has empirically examined whether “brains” are intended to stay in the industry. This study surveyed 304 hospitality management students and examined the relationships between their career-goal related factors and academic performance. Findings indicate that career goal and positive job valence toward the hospitality industry are significantly related to academic performance. The results of this study contribute to the limited literature on the relationship between career goal and academic performance.     

Student Perspectives on the Quality of Hotel Management Internships

ABSTRACT

Internships have been widely used as an educational component for hotel management students. Despite the importance of internships, there has been limited empirical research in the academic literature on the quality of internships for hotel management students. The three stakeholders, academic institutions (educators), students, and organizations (employers) are important elements in the success of internships. From the viewpoint of students, this study examined the ranking of the level of expectation before placement and satisfaction after placement of selected internship issues, the differences between satisfaction and expectations, and the relation between these differences and demographic characteristics. Upon completion of the internships, it was found that the ranking of student issues was relatively higher than of academic institutions or organization issues. In addition, it was found that the differences on all issues before and after placement were significant. Finally, there were also differences concerning a few issues among the demographic groups. This study concludes that programs need to be improved to make internships successful. Although the study is based on research in Korea, it is argued that suggestions and discussions of the selected internship issues may be potentially applicable to hotel management internships in other countries.     

Academic tourism demand in Galicia,Spain

The last few decades have witnessed a dramatic increase in the mobility of higher education students. When fulfilling certain conditions, this type of mobility can actually be considered a type of tourist activity. This paper justifies the choice of the term “academic tourism” to describe such a form of tourism. Further to this, its primary purpose is to identify the main determinants that drive the demand of academic tourism in Galicia. An empirical analysis has been carried out using a dynamic panel data model by a generalized method of moments (GMM). Contrary to what can be observed in other types of tourism, the results suggest that academic tourism depends mainly on determinants that are not strictly economic; namely, the relevance of the habits and preferences of students, the potential for differential attractiveness of the University of Santiago de Compostela, and the significant impact of the Erasmus programme. In light of these results, policy implications are then discussed.     

Hospitality Programs in Korean Graduate Schools

ABSTRACT

This study compared student, academy, and industry views of graduate school-level curriculum issues in hospitality programs. Research findings revealed that with regard to reasons for student's entry into graduate programs, the academy placed higher importance on raising the academic background through the obtaining of a master's degree than did students and industry groups while students put higher emphasis on networking with industry people than the other two groups. However, students expressed less interest in the “benefit of promotion in the workplace” variable than did the other two groups. With respect to competencies needed by graduate students, industry placed higher importance on leadership, company loyalty, and service-mindedness than did the other two groups. This study concludes with a discussion of the implications of these findings for graduate curriculum development.     

Are students customers? Tourism and hospitality students’ evaluation of their higher education experience

ABSTRACT

Research has suggested that higher education students assume multiple roles during their studies. Moreover, the student-as-customer model has been discussed for years and needs more in-depth discussions than other roles. Few studies have investigated education experiences from this perspective. This research contains two studies. Study one investigates faculty members’ perceptions on students’ roles in higher education and found students should not be considered purely as customers. Other roles were found. Study two investigates students’ perception of their roles in university education and how the education experiences influence their satisfaction towards university choice. A majority of the students see themselves as the “recipient of knowledge”. The six dimensions of higher education experience include “student-centred service” (SCS), “diversity and global citizenship” (DGC), “coproduction of learning experience”, “reliance on teachers” (ROT), “responsibility”, and “whole person development” (WPL). SCS, DGC, ROT, and WPL were found to have significant impact on student satisfaction.     

Retaining students as employees: Owner operated small hospitality businesses in a university town in New Zealand

This study provides insight into employee retention issues in owner-operated small hospitality businesses in a university town. The study found that even though employee retention represents a managerial issue for the small hospitality businesses, it is not of significant importance to them. The restaurant managers/owners did employ various retention strategies for providing a good organizational culture but still accepted the transient nature of the student workforce. The findings suggest employee retention strategies to keep student employees while they study in the town's university. The paper also recommends the need for small hospitality businesses to work closely with hospitality education institutions to form a closer link between study and part-time employment, for example through internship, to alleviate the inherent problems of the transient nature of the student workforce. The paper provides the first major study in the New Zealand context, providing new insights into understanding employee retention among student workers in small hospitality businesses.     

Practicing What We Preach in Tourism Education and Research

Abstract

As teachers of both strategic and operational management in tourism/hospitality programs, we constantly stress the importance of research as a means of providing critical information for destination planning and development. At the same time, in our capacity as managers of academic programs, it is not uncommon for many of us to overlook the use of research in the management of these programs. While we normally undertake market assessments before establishing new programs, and regularly gather operational data on teaching performance, this paper argues that based on the existing literature, tourism education program managers generally fail to take sufficient advantage of several strategic research approaches that are heavily used in other management contexts.

Having recognized their own shortcoming in this regard, the present authors have attempted to rectify it by formally integrating a selected number of widely used research approaches into the overall management of their programs. The results, we believe, demonstrate just how valuable the use of formal program research can be in setting innovative directions for program design and development, for enhancing student satisfaction with specific courses, and for evaluating the overall efficiency and effectiveness of well established programs.

Part I of the present discussion examines the use and usefulness of one major research technique for tourism education program design and management. The technique in question is Strategic Visioning.     

Peer Assessment in Hospitality Education

ABSTRACT

This paper explores the role of peer assessment in managing student performance in hospitality education. Issues, such as reliability and effectiveness for students and educators, are investigated with a focus on the impacts of group size on the practice of peer assessment. Differences between peer assessment in groups of less than five students and groups with five or more are explored. Findings indicate differential patterns of marking based on group size with smaller groups tending to mark peers more generously than larger groups. Issues of collusion and subversion of the instrument and the process of peer assessment are also examined.     

Early-Life Outdoor Experiences and an Individual's Environmental Attitudes

This study investigated the effects of early-life experiences on an individual's environmental beliefs. Data from a survey of 533 university undergraduate students from 20 areas of academic study were analyzed using sequential regression to determine the degree to which current environmental beliefs could be explained by early childhood experiences. Results showed that four of the seven independent variables (appreciative outdoor activities, consumptive outdoor activities, media exposure, and witnessing negative environmental events) explained 14% of the variance in the eco-centric/anthropocentric beliefs. Three of the independent variables (early-life participation in mechanized outdoor activities, education, and involvement with organizations) were not significant predictors of eco-centric/anthropocentric beliefs. Implications for research and practice were discussed.     

Student perceptions of ethics,CSR, and sustainability (ECSRS) in hospitality management education

This study examines how hospitality students perceive ethics, corporate social responsibility (CSR), and sustainability (ECSRS) with regard to their current academic program and future career. Previous literature has shown an evolution in higher education institutions to implement ECSRS topics into their curriculum. This quantitative study measured 202 first-year students’ levels of interest, perceived importance, and potential implementation of ECSRS in a hospitality management program. Based on student responses, there is a high expectation that courses on ECSRS will be taught during their academic program to better prepare them for their future ambitions and the future of the planet.     

Bridging the Divide Between Theory and Practice

Abstract

Experiential learning approaches such as role-play have been found to be valuable methods of bridging the divide between academic knowledge and practical skills, a problem often cited in tourism and hospitality management education. Such approaches have been found to contribute towards deeper learning by enhancing students' interest, motivation, participation, knowledge and skill development. This paper reports on the implementation of an experiential learning approach designed to encourage and facilitate deeper learning approaches, with the contributing aims of providing students with a more interesting learning experience and a broader set of skills for future employment.